I'll defend my one-star review of this business by drawing a comparison between two shippers: One in Los Angeles, 5,700 km from my location, and Custom Pack & Ship, which is a day's drive from my location.
I had recently made purchases of identical items in Los Angeles, and in Pittsfield, MA.
To collect and ship one of the items I purchased that was located in Los Angeles 5,700 km from my location, I was charged $289US by the UPS store.
Custom Pack & Ship charged me $575US to collect and ship an identical item located in Pittsfield, and send it to my location that is less than 500km away.
Unfortunately, due to the dearth of alternatives in Pittsfield, I had no other option to exercise.
It goes without saying that I will no longer be making any purchases of any kind in Pittsfield. read more