Amazing work here, John at Motohaven has worked on my bike a few times. He knows exactly what he is…read moredoing on a Harley Davidson. I will always bring my bike here.

I can't begin to express my appreciation for John, his techs along with their professional and…read morepersonal service. I've been a long time customer of John dating back to his days at Golden Gate Harley. John provides all levels of service and more importantly knows most everything about Harleys and what issues they can experience. Already talking about when I will need to go back after summer for its annual service. Needless to say I can't say enough!

My 2018 Speedmaster is having a problem. The problem my…read morebike is having does not cause the bike's computer to generate and store a trouble code. The technician told me that if there's no code they don't know what to fix. Think about that. If the computer doesn't tell them what to do, they don't know what to do. They're not fixing bikes over there. They're just clearing error codes. There is no troubleshooting at all. Also I was charged $80 for the trouble of NOT finding the problem and NOT fixing it. Steer clear.

I have 2 Ducati motorcycles and every time I need parts I go to Marin speed shop because James (in…read morethe parts department) always makes me feel like family, super helpful and nice

Personally known the owner Mark for years. Licensed, solid dealer and very amazing person. Every…read moresingle bike is gone through. I've bought quite a few bikes from Mark never had a problem. Highly recommend Mark and his shop to anyone looking to buy sell or trade a motorcycle.! He helped so many people get on a bike, also does towing!

From the owner: Quality Pre-Owned Motorcycles. Owner operated…read more Buy, sell, trade, consign. Delivery and short haul transport too. By appointment only.

WARNING! DO NOT SHOP HERE!…read more THese guys are EXTREMELY rude and arrogant. I called to see if they had a scooter battery in stock. I knew exactly what kind of battery I wanted. I was doing price comparisons and had already called around to a number of other stores where all I had to do is tell them my battery model number. Cycle Town was the only place that gave me trouble. Right off the bat he cut me off as I was giving him the battery number by asking me what kind of scooter I had. As if it mattered. He was basically being condescending in assuming I didn't know what I wanted. He started laughing when I told him it was an Eagle Craft (don't get this bike either, it sucks), and said "why these people by these CHinese bikes, I have no idea." I said "thanks for adding salt to the wound," and he said "you did it to yourself." I then hinted that I was going to hang up and that he would lose my business, and he had no problem with that and let me go. Not only is this a VERY ineffective and unproductive way to run a business, but if you were thinking of spending your time and money here, you would be well advised that you could be in for a headache. You can't trust service like that. DON"T SHOP AT THIS STORE!

Not only do they have jet kits for everything, their customer service is second to none. They spent…read moreconsiderable time helping me trouble shoot issues with jetting my ZX11.

Bought a new exhaust for my 2015 KTM Super Duke R and I wanted to get the fueling dialed in since…read moreoff the floor, the SDR throttle can be a bit snatchy. I emailed Factory Pro and Marc got back to me right away. He told me to get a PCV and if I wanted it really dialed in, a fuel controller module to pair with it. I bought both and delivered my bike w/ parts to FP. About 4 days later Marc called and said, "it's ready, and it's running really well!" I rolled up there the next day and took it for a test ride, and he wasn't lying! Holy S**T! It felt like an entirely new motorcycle. The throttle delivery was smooth at all RPMs and I could tell right away that it was breathing better and had more power. It was low on fuel after the dyno runs they did, so I took it to get gas. When I merged onto the freeway I gave it the beans and took off with the front wheel waving in the wind! No clutch, and in 3rd gear, it easily wheelied under 3/4 acceleration. Needless to say, I was stoked! I got back, thanked the crew for their excellent work and loaded the bike for home. Factory Pro was quick, extremely professional, reasonably priced, and they know how to properly tune motorcycles. I will definitely be using their services again in the future.

Very satisfied with everything they do and the prices are great. I've had my motorcycle tuned up…read morethere and tires installed and all for 3/4 the price of anybody else.

Attitude. Without Mark the place sucks....if you need general maintenance done and nothing…read moretechnical this might be your place. Be careful though, they don't take responsibility for damage they do to your bike. Good luck

The owner tried to write a retaliatory review due to their poor repair service. Never go to their…read morerepair service; they will mess your scooter I paid about $120 for tire/tube service in early May. After roughly three rides, the tire failed again. On June 9, I brought it back and was quoted about $90 for another tube and labor. I asked whether any part of the recent labor would be covered or discounted, and was told flat/tire service is not warrantied once the scooter leaves the shop. I understand flats can happen, but I left without confidence in the repair policy or customer handling and will use another shop going forward. He then wrote a retaliatory review due to this and never used my services or business before

garbage scooters garbage customer service first it's the engineering in these things is like built…read moreso you always have to send it to them for service you have to literally take it apart to change the rotors or cut the wires and create a quick disconnect then now they don't sell certain chargers anymore forcing you to buy new ports for a different charger (plus labor) the really need to be brought up on a class action law suit this is rid at this point 5-6 k is what I've paid for 3 models since 2021 im over these garbage scooters!!!!!

I brought my bike in to have a couple of bolt holes re‑threaded, and Matt at Bike Armory knocked it…read moreout quickly and professionally. He was friendly, knowledgeable, and clearly takes pride in his work. The job was done right, done fast, and done with great customer service. Pricing was good too! Looks like I've found my new go‑to motorcycle mechanic. Highly recommended!

Matthew was punctual, efficient and fast. Even in my best days he took me an afternoon to just get…read morethe oil change....lots of talking. Job was done perfectly and cleanly. Kudos to Matthew

John is friendly and full of information about all types of motorcycle repair whether it be German…read more, Japanese , American or Italian he's got answers. I bring my BMW in for service often and he's always done a great job at a fair price. I'd recommend Sonoma Moto to anyone looking to get work done right at a fair price. Great guy!

Very knowledgeable and honest giving quotes for services, went to inquire about repairs on a 1984…read moreYamaha Jog and was presented with a quick reply and very insightful information on how to proceed

The wipers I needed were in stock. They have an easy-to-follow electronic guide to be sure you pick…read morethe correct models. The checkout worker double-checked the correct models for me, too, which I thought was nice of him, and he installed the wipers for me. He also helped me choose the proper windshield cleaner, since everything I already had at home was leaving streaks. He suggested the one he personally uses, which I appreciated. It took care of the streaks, but not the greasy residue--I'm not sure why I have that. I'll follow up on what to do if a professional car wash doesn't take care of the grease. I have to wait three more weeks before I can get the car washed because it recently had body work done and is still curing. We chose the Chemical Guys glass cleaner. I had wanted Meguiar's per a friend's suggestion, but the store only had it in a multi-pack of other sprays. I am grateful for the personal assistance.

Great service! Very helpful and knowledgeable! Had just what I needed. Thank you, Taggart!read more