WARNING! DO NOT SHOP HERE!
THese guys are EXTREMELY rude and arrogant. I called to see if they had a scooter battery in stock. I knew exactly what kind of battery I wanted. I was doing price comparisons and had already called around to a number of other stores where all I had to do is tell them my battery model number. Cycle Town was the only place that gave me trouble.
Right off the bat he cut me off as I was giving him the battery number by asking me what kind of scooter I had. As if it mattered. He was basically being condescending in assuming I didn't know what I wanted. He started laughing when I told him it was an Eagle Craft (don't get this bike either, it sucks), and said "why these people by these CHinese bikes, I have no idea."
I said "thanks for adding salt to the wound," and he said "you did it to yourself." I then hinted that I was going to hang up and that he would lose my business, and he had no problem with that and let me go.
Not only is this a VERY ineffective and unproductive way to run a business, but if you were thinking of spending your time and money here, you would be well advised that you could be in for a headache.
You can't trust service like that. DON"T SHOP AT THIS STORE! read more