Customer service terrible 2 nd trip Originally dropped 4 items off 3 days ago She tried to give me…read more2 of my items I declined I want to pick everything up together! Back a 2nd Time offered me 2 items again others suppose to arrive in 15 minutes Im waiting now I Will not be using this location again 4 days 4 items Did not offer a discount Though i already Prepaid So inconvenience for me Give 0 star if i could

AWFUL experience. Truly awful. They ruined wool trim on my wedding dress which required an…read moreEXPENSIVE emergency repair. Waiting to hear back from the "customer service" dept -- doubt they have one. Very unprofessional.

David (the intake) guy is amazing. No better front person to helm the store. Fair priced. Thank…read moreyou!

I had two of my husband's sport coats cleaned. I was pleased with how they turned out and fair…read moreprice point. The gentleman working was very friendly and great to interact with for drop off/pick up of items.

Would give it zero stars if I could. Took two hoodie jackets in there, one had to be sent out for…read more"special" cleaning which cost $70 because of leather print on the back. When I finally went to go it a month later because they never called me to tell me it was ready, the hoodie string was missing (which could only be removed by cutting it off) and they tried telling me it was never in when I brought it in to begin with and that I'd have to call their "special" cleaners myself to sort it out. They ended up saying they'll look for it and it's been another month almost and no update. So glad I paid $70 for them to ruin my jacket, what a great first impression.

I have been coming here for years. It is family owned and they are very kind and consistent.read more

This is my initial review...I will update it after I get the end result but up till this point I m…read morereally happy I took my business here ..I went to three other alternation places before I went here and I m glad I took my chance ...It's was cheaper then 3 others n faster than all of them ... And she was really sweet ... She took the measurements on spot they have three Changing room upfront n a 2 podium..and it felt like she knew what she was doing ... Really happy with the experience till now n I feel that the end result would be good too The end result was really really good . I have recommended this place to my friends and family too

Went there at noon Friday September 16, the place was vacant and out of business…read more Sign on the door had operation hours, but it was completely empty.

I brought my suit to ZIPS Cleaners with one simple request: remove a visible spot. They tagged it,…read moreacknowledged it, and assured me it would be taken care of. When I returned to pick it up, the suit was pressed--but the spot was still there, untouched. No explanation, no follow-up, just a suit that looked slightly crisper but still had the same issue I came in with. If you're looking for basic pressing, ZIPS might suffice. But if you need actual garment care--like stain removal or attention to detail--you're not likely to get much beyond the bare minimum. This is the second time this has happened. Zips feels like a volume-driven operation, not a service-oriented one. I expected more accountability and quality control.

Professionally cleaned clothes that look like new. Fast and friendly service with a great price…read more What more could you ask for? .

This is the fourth cleaners we have used in the northwest part of Indy, and the one we like best so…read morefar. The owner is friendly, does a great job as well if not better than as the others and offers consistently lower prices than the other businesses nearby. They are located right behind Wendy's in a strip mall so they were a little hard to find the first time, but worth it.

We have had nothing but 5 star experiences and we've used the services off and on for years. Very…read moreaccommodating. Any time we need dry cleaning services, we come here.

Extremely disappointed with the service for cleaning 2 lounge patio cushions. I went to pick up the…read morecushions and the manager (Cameron) stated the item was torn during cleaning and they would have it ready next day. I picked up the items and they were wrapped in plastic. When I got home and unwrapped the plastic the cushions were aweful. The black and white stripes were now grey and white(obviously bleach was used). The cushion fill was now balled up in cushion and did not conform to lounge chair. The cushions had shrunk as well. The cushions were ruined. The manager talked with the owner. The owner stated no guarantee with cleaning and did not reimburse for cushion damage. They only refunded cleaning fee. They should have never attempted to clean the items if they were not sure how to professionally clean in the first place. Definitely disappointed with the way it was handled and the outcome:(.

Fashion cleaners is Fast and efficient! I thought all the employees were very nice as well I was on…read morea time crunch and they totally delivered!

Very efficient and quick turnaround on dry cleaning of my choir robe. I had specific cleaning…read moreinstructions that were followed to the T. The cashier was very polite and thorough with my order. It has been years since I had been in this location, and it brought back good memories of my grandmother and grandfather. Very affordable prices.

I have been a patron of Griffith Cleaners for decades. *Specialty/Sorority attire…read more Embroidery/Formal wear (NOT sequins/beading) In October 2024, I was saddened to learn that the business had been sold. I expected and received the same level of service/attention to detail as well as pricing. Bereavement attire was handled *gratis*--- for which I am glad they had chairs still in place as my knees left me...and I will ALWAYS be grateful for the young Lady at the desk. I have returned thrice since. As of May 2025, New Management is in place (again) with a new name: FABRIC CARE CLEANERS. Same pricing, quoted time-frames were observed, Requests noted and executed properly. I do like that now a text is received when order is ready...they just need to work on the technology-- as I'm still receiving p/up weeks AFTER pick-up. *Press* only-- now performed out-of-house. On the expensive side for *regular* wear. No more "I fixed this for you"... but I will continue to patronize!

We have been regular customers with several monthly visits for years and have complete confidence…read moreand total satisfaction with their dry cleaning service. We would recommend Sterling Cleaners to everyone!

I have been a customer for over a year. Sterling cleaners has had some challenges the last 10…read moreweeks. The front counter ladies are excellent and unfortunately, they spend a great deal of time looking for clothing that has been misplaced and racked in a different area than the computer says. I brought in 3 shirts and when I went to pick them up only one was ready and they said the other two would follow. I received a ticket for the two that i was owed. Looking for the shirts went on for a month. I was finally called by sterling and they told me the shirts were given to someone else and that person brought them back. I went in to pick them up and they were no where to be found. Management handled this so poorly, they took another week to research. I was told they would have to look at video and totally disregarded what I was saying in addition I had two of her employees verify what I was saying was correct. Finally they admitted they could not find them and offered to reimburse $15 to $20.00 a shirt. I not sure where you can replace a dress shirt for $20.00. I was also told by management I picked them up and she remembered waiting on me. She has never waited on me. This situation could have been handled more professional and it took me 3 trips to get an answer. Management basically told me I was a liar which I find amazing when the two employess backed me up. I have moved on and will not do business with Sterling due to management. What a shame the front counter ladies are excellent. I think people should know the $15 to $20 replacement policy on shirts if they lose yours.

This laundromat worked when we were in a pinch. On a Sunday afternoon there was no waiting for…read moremachines and around 75% were in use. The building is clean, actively being attended to and the employees were very kind. Machines require quarters, $7.75 for a 6 load washer or $5.25 for a 4 loader. Extra large dryers are $.25 for 5 minutes. There is an ATM and a quarter machine on site. Don't plan to buy a soda, but if the vending machine doesn't eat your change and gives you an extra quarter back, that's mine. Consider it a personal gift from me to you. The 5 year old pictures of the "food bar" and games are definitely outdated.

Fast and easy - dropped off our huge comforter to be laundered and got a call 12 hours later that…read moreit was done.