Would give it zero stars if I could. Took two hoodie jackets in there, one had to be sent out for…read more"special" cleaning which cost $70 because of leather print on the back. When I finally went to go it a month later because they never called me to tell me it was ready, the hoodie string was missing (which could only be removed by cutting it off) and they tried telling me it was never in when I brought it in to begin with and that I'd have to call their "special" cleaners myself to sort it out. They ended up saying they'll look for it and it's been another month almost and no update. So glad I paid $70 for them to ruin my jacket, what a great first impression.

I have been coming here for years. It is family owned and they are very kind and consistent.read more

Great work always. Wonderful customer service. Good prices. So convenient the locationread more

I took three pairs of pants to this store to be cleaned and hemmed. When I dropped them off, I was…read moretold that the alterations were sent out, so I expected the work to be done professionally. Unfortunately, that was not the case. This is the worst hemming job I have ever seen. One pair of my orange pants was hemmed using bright pink thread, which is clearly visible along the hem. The stitching wasn't even secured properly--it started coming loose while I was standing in the store speaking with the staff. When I brought the issue to their attention, I was told I would have to wait to speak with the manager, John, because he wasn't in the store that day. After paying $57 to have three pairs of pants hemmed, I now have to pay to have all three pairs redone correctly. I am extremely disappointed with the quality of the alterations and the lack of an immediate resolution. Based on my experience I would not use them for alterations.

I have frequented this dry cleaner, several times in the past several years. It used to be such a…read moregood place,very friendly people Quality was spot on. I have given it a few tries in the past year and have been disappointed with the quality and service. I picked up several items and was charged more than expected and questioned why they charged me for a dress and not a shirt. The gentleman that assisted me said you'll have to call Tonya back. I said, but this is a shirt and he said I don't have any control over that? I did not have time to dispute it. I then took a queen down comforter, and I was told it would take a week to get it back,which I understand. I was text within two hours of leaving saying it was ready. I said what happened to the week out. She said oh I had time to do it today. I questioned if it was professionally done and she said OK. I will send it downtown and have it done??? I also had a five dollar coupon taken off at drop off. Tonya said when I went to pick up the item that the five dollar coupon was not honored. Both Tonya and April were very rude and as a matter of fact and not customer service friendly, I will take my dry cleaning elsewhere.

Stopped in on Tuesday, Aug 27 at 6:48 pm. Sign says the store is open until 7pm, but it was locked…read moreup, lights were off, and nobody came when I knocked (loudly) on the door. Management might want to address leaving early with the employee(s) who were supposed to be working until 7pm on August 27th. If you have a land line in the store, I have a suggestion. Require whoever is supposed to work until 7pm to call you at 7pm from the store land line. That way, you know they did not leave early...

Very punctual service, promised a pickup time and stuck to that time and delivered garments on…read moretime.

This is the Dry Cleaners I use because they are priced fairly, they do a good job and they know how…read moreto treat their customers.

I recently picked up a coat/jacket at a second hand store. I normally stay away from dry clean…read moreitems, but it was too cute to pass up. I dropped it off at Family Cleaners and picked it up the following week. The person that helped me was very nice and I am pleased with the cleaning. I will go back

nice people, reasonable prices, great work. we were very happy with them. easy to get to.read more

Five stars. Super nice people who pressed some pants for me on very short notice so that I could…read moreattend a funeral. Thanks again!!!

This is my favorite dry cleaners in the city and I have been taking my clothes here for years as…read morewell as my parents! I am always greeted with smiles and friendly service no matter how many items I bring in. The turnaround times are always very reasonable and the prices for the quality of work is wonderful. No matter if it's my jeans, collared shirts, or my suits they always come back looking and smelling great ready to be worn. I would highly recommend them for anyone in need of a solid and reliable dry cleaner especially if you are on the West/NorthWest side of town!

Great staff. Easy, convenient and efficient place to get baseball tourney laundry done.read more

Came here to wash two large blankets. The employeee was very helpful in walking me through the…read moreprocess. I'll be back in the future for larger items- their dryers are HUGE!

Very efficient and quick turnaround on dry cleaning of my choir robe. I had specific cleaning…read moreinstructions that were followed to the T. The cashier was very polite and thorough with my order. It has been years since I had been in this location, and it brought back good memories of my grandmother and grandfather. Very affordable prices.

I have been a patron of Griffith Cleaners for decades. *Specialty/Sorority attire…read more Embroidery/Formal wear (NOT sequins/beading) In October 2024, I was saddened to learn that the business had been sold. I expected and received the same level of service/attention to detail as well as pricing. Bereavement attire was handled *gratis*--- for which I am glad they had chairs still in place as my knees left me...and I will ALWAYS be grateful for the young Lady at the desk. I have returned thrice since. As of May 2025, New Management is in place (again) with a new name: FABRIC CARE CLEANERS. Same pricing, quoted time-frames were observed, Requests noted and executed properly. I do like that now a text is received when order is ready...they just need to work on the technology-- as I'm still receiving p/up weeks AFTER pick-up. *Press* only-- now performed out-of-house. On the expensive side for *regular* wear. No more "I fixed this for you"... but I will continue to patronize!