Great location and good service considering how hard it is to get help during the day after school…read morestarts. Wouldn't go anywhere else.

Horrible customer service....so bad I took my clothes back that I originally dropped off. Way to…read moremany dry cleaners in the city of Indianapolis to be treated so rudely! Never again....

The Most AMAZING Customer Service!!!…read more What an amazing company. I had called 6 dry cleaners for help ironing a green screen back drop that I needed for an upcoming video shoot. Even my own regular cleaner in Carmel could only offer me a $35 charge and one to two weeks time frame before it was ready. :( Most of the dry cleaners I spoke to couldn't have cared less about my situation. I needed it "yesterday" for a video shoot we were going to do. I called Bolden's and told them the story of the wrinkly green screen and my urgent need for someone to press it. The lady who answered the phone at Bolden's was kind and genuinely seemed to care. She asked me how soon I could get it to them because they were shutting down the steamers at 2pm. I told her 10 minutes and took off from the practice to get there. When I arrived I was greeted with a smile and a sincere welcome. I was asked for my name and phone number, and then asked if I could give them 15 minutes? Could I give them 15 minutes? What an AMAZING difference from every other cleaner I had spoken to over the last several days!! Yeah, I could give them 15 minutes. Fast forward fifteen minutes and the green screen was pressed and beautiful. My cost was $8!! Guess who just got a customer for life? Bolden's did! When I asked if I could leave a tip for the person who pressed the green screen, I got a smile and a kind laugh, and I was told the owners do all the pressing. I was told this was a family business, and they really did care about every single one of their customers. I cannot tell you how happy I am and how grateful I am for Bolden's. Thank you so, so much!

They will scorch your clothes, iron out your pleats, and then call the police when they do not want…read moreto acknowledge that they are wrong nor have the decency to compensate you for their damage to your items! Deplorable service! You waste the police time with nonsense rather than having adequate customer service and paying for the damage that you caused and after we posted it on Facebook we had tons of responses that told us how terrible you are and just how often you scorch people's clothes and then make up excuses and find reasons not to compensate your loyal customers. The worst of all was for you to contact the police on a black woman after she has been doing business with your tacky organization for 17 years shame on you all I hope your business folds! You are no good

I have frequented this dry cleaner, several times in the past several years. It used to be such a…read moregood place,very friendly people Quality was spot on. I have given it a few tries in the past year and have been disappointed with the quality and service. I picked up several items and was charged more than expected and questioned why they charged me for a dress and not a shirt. The gentleman that assisted me said you'll have to call Tonya back. I said, but this is a shirt and he said I don't have any control over that? I did not have time to dispute it. I then took a queen down comforter, and I was told it would take a week to get it back,which I understand. I was text within two hours of leaving saying it was ready. I said what happened to the week out. She said oh I had time to do it today. I questioned if it was professionally done and she said OK. I will send it downtown and have it done??? I also had a five dollar coupon taken off at drop off. Tonya said when I went to pick up the item that the five dollar coupon was not honored. Both Tonya and April were very rude and as a matter of fact and not customer service friendly, I will take my dry cleaning elsewhere.

Stopped in on Tuesday, Aug 27 at 6:48 pm. Sign says the store is open until 7pm, but it was locked…read moreup, lights were off, and nobody came when I knocked (loudly) on the door. Management might want to address leaving early with the employee(s) who were supposed to be working until 7pm on August 27th. If you have a land line in the store, I have a suggestion. Require whoever is supposed to work until 7pm to call you at 7pm from the store land line. That way, you know they did not leave early...

We needed to wash some large king sized comforters so we decided to check this place out. I loved…read morethe fact I didn't need to buy quarters because you can pay with the app or scanning the machines. I didn't like the fees to pay with the app or the fees for hot water. The place was fairly clean and they do have a restroom. It would be nice if they had more of the larger machines, those were the most popular. Would be nice if the vending machines had the ability to take cards as well. This location sits right next to the old Jim Dandy restaurant. I'd have given 4 stars had it not been for the hefty fees.

I normally do my laundry at home, but I periodically have large and/or heavily soiled stuff that…read moreneed a little more than I want to put my machines thru. This place is clean and well kept. It's open 24 hours, but there isn't an attendant overnight. But my experience is the attendants are helpful and friendly when they're there. There are a variety of well-maintained machines in different sizes and styles (front load vs. top load) that should be able to accommodate most needs. The larger machines are priced a bit higher though. They're easily set and paid via credit card with an app or there is an ATM and change machine on site if you prefer the coin op method. Price is the same either way. There are plenty of tables and chairs available for folding, sorting, waiting, etc. There are also a few wheeled basket carts that can help with moving stuff around and include a bar for hanging items. Snack and drink machines are available as well as a few crane machines if you get hungry, thirsty, or bored. But the washers and dryers are pretty quick, so you shouldn't need to make a meal out of it. The prices seem a little higher than I might have expected, but the entire experience is also much nicer than I expected. So, it feels worth it. I don't go to laundromats regularly, and don't have much to compare to. All I can say is that this exceeded my expectations and I actually enjoy coming here when I have the need.

Walk in attendant is very helpful--esp to newbies learning about the services offered. I had a king…read moresize comforter & a king size blanket too large for home laundering. The online scheduling for pick up & delivery was easy. Both items were laundered well & returned within the time promised. I really appreciate the zippered storage bag made of durable & breathable fabric containing each item. Great value for cost of service too.

24/7 drop off and pick up is all the difference. My work schedule doesn't let me out till 11pm, so…read morebeing able to drop off and pick up at midnight at my own convenience will make me a loyal customer. The cleaning is spot on.

AWFUL experience. Truly awful. They ruined wool trim on my wedding dress which required an…read moreEXPENSIVE emergency repair. Waiting to hear back from the "customer service" dept -- doubt they have one. Very unprofessional.

Clean well everything but pants/ double crease every third or fourth pair is spite of feedback…read more Michael

Fast and easy - dropped off our huge comforter to be laundered and got a call 12 hours later that…read moreit was done.

This laundromat worked when we were in a pinch. On a Sunday afternoon there was no waiting for…read moremachines and around 75% were in use. The building is clean, actively being attended to and the employees were very kind. Machines require quarters, $7.75 for a 6 load washer or $5.25 for a 4 loader. Extra large dryers are $.25 for 5 minutes. There is an ATM and a quarter machine on site. Don't plan to buy a soda, but if the vending machine doesn't eat your change and gives you an extra quarter back, that's mine. Consider it a personal gift from me to you. The 5 year old pictures of the "food bar" and games are definitely outdated.

ZIPS on 82nd & Allisonville did an awesome job. Highly recommend for your dry cleaning. Convenient…read morein and out.

I brought my suit to ZIPS Cleaners with one simple request: remove a visible spot. They tagged it,…read moreacknowledged it, and assured me it would be taken care of. When I returned to pick it up, the suit was pressed--but the spot was still there, untouched. No explanation, no follow-up, just a suit that looked slightly crisper but still had the same issue I came in with. If you're looking for basic pressing, ZIPS might suffice. But if you need actual garment care--like stain removal or attention to detail--you're not likely to get much beyond the bare minimum. This is the second time this has happened. Zips feels like a volume-driven operation, not a service-oriented one. I expected more accountability and quality control.