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    Custom Burger

    2.5 (4 reviews)
    Open 5:00 am - 11:00 pm

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    1 month ago

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    OTG

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    1 year ago

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    OTG

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    1 year ago

    Delicious chicken burger, with added American cheese. Loved their cookies and creme shake. Just be prepared for the long wait.

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    9 months ago

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    Shake Shack - Smokeshack burger. Looks nothing like their advertising pic. Sad dry piece of meat

    Shake Shack

    3.2(741 reviews)
    0.1 miJFK Airport
    $$

    Stopped by Shake Shack at JFK Airport before my flight back to AUS. Funny story, I used to wait…read moreover 3 hours to get a Shake Shack burger at Madison Square Park back when there were only 2 Shake Shack locations. Now you can conveniently order a burger in no time from a location in the airport. You place your food order from a touch screen kiosk. You can also watch your order being prepared by employees in the kitchen. This location has the typical Shake Shack vibe and flair. I ordered the single-patty ShackBurger, a made-to-order quarter pound patty of 100% Angus beef with American cheese, lettuce, tomato, onion and ShackSauce on a toasted potato bun. The burger really hit the spot before a flight. The burger was juicy, well-seasoned, and made fresh, with the perfect balance of sauce, cheese, and bun. Simple, classic, and satisfying. For an airport location, the quality held up surprisingly well. Service was a bit slow but everything came out hot and neatly put together. Prices are a bit higher at the airport, but the consistency and flavor made it worth it. Solid choice if you're craving a reliable burger at JFK and want something familiar and filling before takeoff.

    I didn't have time to make a sandwich, and thought that GF items would be limited in the airport…read more My absolute favorite fries are crinkle fries! Idk exactly why. Perhaps they're evocative of my childhood and youth, when every diner and burger joint served them. So I headed to Shake Shack for some lovely delicious fries. Ordering is a pain. You use a kiosk. No live people. I had gotten a bottle of water. The screen said to "scan" any other items. There is no barcode and no scanner. After saying three or four times that I couldn't scan the water, someone came over. You have to page through the menu. Ugh. Paid, typed in my name, and waited. And waited. Finally, my name was called, and I got my fries and some napkins. I sat I a lounge chair right across from Shake Shack, and.....the fries were cold. Terrible, awful, crushing disappointment. I so rarely eat fries these days. I was anticipating hot, golden, lovely crispy fries. I got lukewarm semi-limp mostly underdone fries. A sad, sad feeling. There's no seating at Shake Shack, but you can sit at a gate or take your food with you. Employees were working very hard, so it's strange that my fries were cold. I picked them up right away when my name was called. I probably won't come back, if I am in this terminal another time.

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    Shake Shack - JFK Terminal 4 btwn Gates B20 & B22

    JFK Terminal 4 btwn Gates B20 & B22

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    Custom Burger - newamerican - Updated May 2026

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