Currency World is my go to every time. It's way cheaper and faster than going to a bank, which is a huge plus. The staff is always friendly, personable, and I've never had any issues or hassle. I recommend them to everyone, and everyone I've sent there has had a great experience too. You really can't go wrong here! read more

Hours on Apple Maps are listed as 9-5. Arrived at 9 and was told they don't open until 10, receptionist called and told them I would wait until 10. Stayed until 10.15 and ended up leaving as nobody had arrived. Poorly run, wasted an hour and 15 minutes. Take your business elsewhere. read more

Very helpful to help you converting you foreign currency to dollars for fee . The owner is very warm and nice guy have a positive experience with him all time . read more

I needed pesos for a trip to Mexico and I doubted that I had enough time to get them from my bank. Called the business owner to find out if he had them on hand which he did. Before I hung up he said that he was going to text me the directions because it can be confusing. True to his words, I got directions he promised. It was a good thing he did because it was confusing. You have to find the building and look for Suite 100 which is an office with lots of suites. There is a receptionist at the main desk who will buzz the business owner. He truly had plenty of pesos! I asked him if he keeps euros on hand for my future European trips. It's good to know!! Yes his suite is a little confusing but just go slow and READ his directions!! read more

Located on redwood, so had to park in the back and walk around. I decluttered my house and found money from Thailand, Guatemala, New Zealand, and Australia. I wanted to exchange this back to USD. Also, I'm going to Japan next month, so I can get some yen while I'm here. I arrived yesterday at 5pm, no line. The guy helped me right away. He was helpful and currency rate was pretty good! Nice value for my dollars. Service was well. He was a nice guy. Only downfall is they don't take any coins unless it is Euros. Only able to exchange the bills. read more

Currency World USA - Banks & Credit Unions Near Me - Pleasanton , California

I'm amused by the reviews here about exchange rate. The owner has to pay rent for Regus in Pleasanton (~$1,500 a month) and his employees (or his time). Even the mega banks with already existing facilities don't charge the published exchange rate. That's their arbitrage. My bank needs one week advance notice and they only support SOME currencies, not all. Currency world supports all currencies. You don't need to plan for using them. They also got robbed in their previous location in Castro Valley. If you want to compare them to anyone, compare them to the currency exchange counters at the airport. I did. Currency world is 13-15% better prices than the airport vendors. Are the airport vendors ripping you off? No. They're providing you a service at the gate. If you don't like it, go without forex. The comments are comical. read more

Great guy , great service. Very friendly Great guy , great service. Very friendly Great guy , great service. Very friendly read more

I've been using Currency World for years, always a quick and efficient process. The owner very professional until today. I called to inquire about getting Swiss Francs. I've been tracking the exchange rate for a couple of weeks and it hovered around $1= .82 CHF. When I called he quoted around $1= .73 CHF. I asked why that rate given the going rate was different. He said it was too complicated to explain and that I should google it for answers. I pressed and stated that several exchange rate sites where all putting it at $1=.82 CHF. He said, 'well you should go buy it there" end of call. I was a bit shocked, but mostly disappointed to his reaction and attitude. Now I suspect I've been sort of cheated this hold time. read more

If I could give zero stars this would be the case. I came here today in the morning to get notary services done. Since they have it posted on their site and inside the lobby as well. As my partner and I walked in. The gentlemen was sweeping and asked for us to wait. Ok. No problem. We waited for a few minutes. We then said we're here to get a notary done. He said oh we don't do that anymore. Then I proceeded to say you guys need to update your posting. This could've saved some time waiting and waiting for him to be done sweeping the floors inside and out. He did say go to UPS. Which that was nice of him. Please make adjustment on what services are current to your location. read more

Easy to exchange money. Convenient. Be aware you need to bring cash, not debit card.

Okay, I'm a slacker. Literally waited until the day before my son left for a trip to finally get around to thinking about money. This place had quetzales (Guatemalan currency) available, and we were able to exchange Korean currency, leftover from a trip, to quetzales as well. Was a lifesaver and the exchange was easy. Worth the drive to Castro Valley for sure and now one less thing to worry about. read more

Came here to get some Euros for a trip to Spain and the two guys there could not have been more helpful and friendly! The location was also very safe, I was carrying a lot of cash but never felt uneasy. It's inside an office building and there are a lot of other businesses in there. They gave me a much better rate than my bank. Highly recommend! read more

Scheduled an appointment two days in advance to get Korean won, which they said is fine. Unfortunately, they didn't tell me until the appointment itself that they don't have Korean won. Wasted a 30 minute drive for nothing. read more

If I could give zero stars to Currency World USA in Pleasanton, I would. My experience here was shockingly bad, all thanks to an employee, I assume, named Vipul. From the moment I asked a simple question about the exchange rate, he asked me if I work in tech and he responded with a snide, insulting remark about people in tech and IIT (premier engineering college in India) graduates not being able to do basic math. I don't even come from that college and all I did was just ask that question about the exchange rate. I didn't even make any remark. I was stunned by his arrogance and disrespect. As if that wasn't enough, when I asked what happens to the old notes I was exchanging--since they're not usable in the market--he rudely told me it was "none of my business." Well, what business did he have when he asked me where I work. I have never encountered such unprofessional, condescending, and downright rude behavior at any business before. If you value being treated with basic decency and respect, I strongly urge you to avoid this place at all costs. There are plenty of other options--don't waste your time or money here. To clarify: My comments are not a reflection on the business as a whole, but rather on this particular person mentioned above at the Pleasanton office. I hope this feedback is taken constructively, as everyone deserves to be treated with respect--especially those who approach with politeness. read more

This review is just for the quote request process via yelp. This is the first business that went cold after few back and forth questions. They also didn't answer some of my important questions before I could decide read more

Came in to exchange unused currency. Plenty of parking in the back of the building. The business was clearly visible from the outside on Redwood Rd. The gentleman who helped me was very friendly. I was able to make my transaction smoothly. There aren't many currency exchange places in this area. Highly recommend. read more

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Overall I had a positive experience at Currency World USA albeit the location can be a little tricky to locate. When you arrive at the 4900 Hopyard building, take the WEST building (not the EAST). The **very** first left you will be met by a nice person at a desk who is managing **all** of the suites. Just let them know you are there for Currency World USA and they will page the owner. I had a nice experience with the gentleman managing the business and walked into his office. I brought $800 USD to exchange for Chinese Yuan (CNY). As of April 28th, 2025, the current trading rate is: 1 USD for 7.29 CNY . From Currency World USA I got a trading rate of 1 USD for 6.75 CNY. At the **true** market rate as of today: 800 USD for 5836 CNY. At the Currency World rate I got: 800 USD for 5400 CNY. This means the processing fee for the gentleman basically came out to 436 CNY or $59.77 USD. That means the processing fee was: 0.0747125 or 7.48% (if I've done my math correctly which I believe I have [59.77 / 800]). For comparison, if you were to trade currency at the airport, ICE (International Currency Exchange) would sell today: 1 USD for 6.18 CNY. This means from ICE's exchange rate, the transaction fee is: 8.45% (6.18 / 6.75) That is a saving of 11.47% between Currency Exchange USA and International Currency Exchange @ SFO. That's pretty good in my book! All in all, the trading rate from Currency Exchange USA was very reasonable and I am very happy with my experience! I had included the breakdown of the math here to help any other future patrons. ----------------------------------------------------------------------------------- Please keep in mind too that the gentleman has to pay some tax so the true amount I paid was about $811.92. However the additional $11.92 surcharge was mostly to account for the various taxes (sales tax and what not) the gentleman needs to handle. ----------------------------------------------------------------------------------- read more

I love this place. Just first time going here. The guy who attended to me was probably the owner. He was nice and pleasant. The place was pretty small but clean. Fast service. I will definitely come back here if ever I need to do some exchange. read more

Reliable for everyday banking, but the customer service experience is inconsistent. Some branches have friendly staff, while others feel rushed. Online banking works well, but I've had issues with account holds read more

Giving this company a 1 star review. If I could, I'd make it zero. I called as a courtesy, as I was on my way to exchange money here and the person was trying to not only rush me off the phone but wouldn't answer any questions. He also said it was APPOINTMENT only and wanted to push me to text to schedule, even though he could have politely asked me to hold and done it while I was already on the phone. I would never recommend a company with such bad human interaction and customer service. I travel often with my family and have to exchange currencies often. Never here. Poor customer service. Not worth it. read more

Absolutely wonderful service. The transaction was seamless and straightforward. And the rates were spot on with an exceptionally fair charge for the service. read more

This is a small shop on a busy street (parking around back). I called first to see if he had pesos. "Yes, yes, come in now." Click. So, he's a man of few words. But I was able to exchange the currency at a reasonable exchange rate and even got a complimentary zippered plastic bag! There aren't many options around for currency exchange, so I'm glad this business is here. read more

This place is a scam. Avoid it. They charged a US$5 fee upfront, but that's not the real problem. I went yesterday to exchange USD to EUR and paid USD$914 for €720. Today, I exchanged money at Bank of America and paid US$115.30 for €96 -- meaning at BOA, US$914 would have gotten me €760.80. So I effectively lost about US$69 in hidden exchange rate fees on a $900 transaction. That's outrageous. I called them about this, but they denied any wrongdoing. Be warned -- go elsewhere if you want a fair rate. read more

Sensational service and great rates. Virpal was very helpful and made it a very easy process to exchange currencies

I have exchanged currency at this establishment twice, usd for pesos. The man who owns this business is very friendly and will try to break bills in the increments you want. Although I've noticed he prefer to give you larger bills, which isn't the best case for Mexico. I highly recommend making an appointment so you can tell him exactly what you want a few days in advance. If you exchange over 1200 usd to any currency he will not charge you a fee, anything below that is a 10 percent exchange rate. If you're looking for something convenient to have cash before your trip, this is the place to go. Although I fe like 10 percent is kind of high. If you take time to walk around the airports and look at different exchange places you can definitely get a little more bang for your buck but like I said, all about the convenience. All in all I give this establishment a 3/5 for good customer service and convenience. read more

Currency World USA - Pesos - Banks & Credit Unions Near Me - Pleasanton , California

Excellent, smooth process. Needed euros in a hurry for a trip. Sent a yelp message to ensure he was open. Answered right away. Right off the freeway - easy and convenient. I recommend for currency needs~ read more

I had a large amount of foreign currency I needed to exchange After going to my local bank in San Leandro I was advised that this business offers better exchange rate than they do and suggested I come here to get more money Wow that was great advice. Parking is located in the back of the building. You walk around to the front and enter from there. Small but clean business. Customer service was fast and efficient. I'm glad I was referred here. I will definitely come back and give them my business. read more

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Had a package to mail to Kuwait, which is super expensive! Was considering all the options and researched ups vs dhl. Both prices were significantly higher at other locations in Castro valley. This place was far more reasonable for dhl. Didn't even know this place did shipping. But from now on, I will consider using this location if out of the country especially. Also the expected time to ship was much faster than quoted. The guy here was honest and made the process easy for me. Cheaper to send in pouch as opposed to box. Located next to Taco Bell. Parking lot in the back is quite small and a little crampy. No entrance from the lot. read more

Currency World USA - Banks & Credit Unions Near Me - Pleasanton , California

The service was fast with decent exchange rate. Parking was ample and the worker was very friendly. Would recommend to others!

Friendly & helpful with better exchange rates than the airport. Found this location on Yelp as I needed euros for an upcoming trip and my credit union does not handle international currency. Vipul handled my transaction & made great suggestions with solid reasoning for the denominations and amount of euros to take. Glad I found this place! Easy to find right off the freeway. read more

Adequate and No Frills location. Not even sure how to describe my experience except I didn't have an experience really at all. The parking is in the back of the building but the front door is the actual front door. It looks fake but it's a weird sliding door. There is nothing posted inside but I called ahead about rates and even tho they were on the higher side I wanted cash before my trip and this was easy. The person who did the exchange was on his phone the entire time. On speakerphone. We didn't even say anything to each other except hi and I need euros. He did the exchange put my money into an envelope and I went about my day. The transaction fee was also $5. Quick no frills. In and out in five minutes. read more

Horrible customer service. Don't recommend at all, The owner is very rude. He didn't want to do my fingerprints resubmission manually because it was "too time consuming", yet he didn't have any other customers at the moment. He made me call customer support so they can guide him through the process, yet he was arguing with the support because he didn't want to enter his company's billing address, nor do the resubmission manually. I was there for almost an hour. Customer support sent me to a nearby UPS store who provided me with an amazing customer service and they were able to help me with the process all within less than 15 minutes. read more

I needed some euro cash before our Portugal trip...found this place near my neighborhood. The service was quick and exchange rate/fees were reasonable. I was in and out in 3 mins. Parking is at the back of the store. read more

Good experience. Exchange rate was kinda high, but I needed Euros and no more time to find another currency exchange place.

Good rates, glad to have a location like this still open in the area. Friendly and efficient.

I needed foreign currency for travel. I didn't realize my bank did not carry foreign currency at the branch any longer. A order needs to be put through and it can take up to a week or more. So glad I found Currency World USA. I was able to get what I needed same day. The rate was 3 cents higher than the bank and processing fee was $4.95 read more

These guys were nice enough, and their rates were the same as my bank. I was able to get British Pounds the same day while it would have taken days to order from my bank online. The only reason this isn't a 5 star is because they gave me old money. When I used it, it worked but people were like, "where did you get that!? That's really old!" Apparently, their newer currency is smaller and has additional safe guards. Anyway, it's not like the money didn't work, it just made me feel a little embarrassed and wished they had updated their supply. read more

Kind and professional. made the last minute transaction without worries. I was able to use my debit card instead of carrying cash. Thank you. read more

Good rate. Easy parking. Covid safe. Needed pesos for my Mexico vacay. I would definitely recommend this business read more

They have exactly what I needed I would recommend but didn't have to call in advance. The service was super fast.