Custard is awesome and wayyyyyyy better than Dairy Queen. Burgers aren't bad for lunch, and the cheese curds can be delicious if they are fresh. They have snack packs that come with a small drink and small fry that run around $6. These are great deals for lunch. Service is spotty here though. I either get super friendly, or someone who clearly hates their life. Occasionally takes longer than it should, but overall a fan of the custard so I keep coming back. read more

Culver's - Single deluxe snack pack - Burgers Near Me - Scottsdale, Arizona

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I ordered a Sundae here, they forgot a topping. The Sundae totaled to $9 and some change. I came in the very next day to order the same Sundae. Spoke with Noah, who said he was the lead manage. Requested that I get 1 tipping free since they left off one from the day before. He refused said I need a receipt, I didn't have one but offered to show the bank withdrawal but he still refused. I Clarified to make sure he understood. "You do understand I just want one topping free to correct the error?" (60¢) He said "yes". I asked for the corporate number and he replied that he is lead manager and this is a franchise. I asked for the general manager contact, he responded "there isn't one". I appreciate he feels he's doing his job. But the policies should have a little more common sense in play. I know the economy is bad but employees should NOT be rigid or fearful to make common sense decisions at work. I'm still gonna contact the corporate office. They should have better customer service followup for those situations with low economic risk . read more

Culver's - Burgers Near Me - Scottsdale, Arizona

This is why Culver's deserves 5 star! First things first there service is amazing, always someone nice at the window. Speaking window, they have a drive through, curbside pickup and dine in. Food- there burgers are always cooked great and when you there pretzel bites with ice cream just calls for a piece of heaven! The best fast food place in town! Also mentioning how close they are to your house, they have 10 plus locations 30 MINUTES from each other, that crazy! Can never go wrong always a great dinner from a long saw at work!! read more

This location has the worst customer service ever. Sorry, but it's not that hard. I keep thinking it will Get better, but no such luck. Get yourselves together for goodness sake. You are better than that! Until then, we will go elsewhere thank you very much. read more

Culver's is good. It's a chain from WI. I come here for the custard and cheese curds. When I was exiled to Wisconsin for 8 years, I'd go to Culvers for hot fudge sundaes when it was too far to drive to another one of the custard shops that has better custard/food. Their hot fudge is excellent. It's definitely too far to drive to WI now, so Culver's will do. The food is OK. The cheese curds are the best thing on the menu aside from the custard (I like them with Ranch dressing). Service has always been good. read more

Every time I order the 6 or 10 piece jumbo shrimp dinner they always never pack the cocktail sauce but everything else was fine with the rest of my drive-thru order which was a 3 piece cod dinner and did get tartar sauce. read more

I ordered a double cheeseburger with everything on it, fries and a vanilla shake with salted caramel. They tried to give me a small vanilla. Then they tried to give me a fish sandwich. Finally, they gave me what looked like maybe the proper order but when I got home I saw that I got a plain cheeseburger, a medium vanilla shake with Oreos and some kind of bread all with cheese. Absolutely no quality control. Very disappointing! read more

I guess the bloom is off the rose a bit. A year ago, when I told our Wisconsin friends that Culvers was opening restaurants down here, they collectively yawned. Now it's been almost a year since the PV store opened and maybe seven months for this location. Culver's still gets busy during lunch and dinner, but things have slowed down in a big way. Maybe it was just the Portillo's effect? Maybe. Culver's is basically a good frozen custard place that does a nice business with burgers and fries. Yes, there are Rubens and Chicken sandwiches as well, but they're known for their custards, which are delicious. On the hamburger front as I said they do a nice job... but... you knew there was going to be a but in here someplace right? Well, the hamburgers are.. greasy. I was here recently with some out of town friends and their napkins were soaked. One actually removed the top of the bun to tap it dry. So after nearly a year, I'll take a pass here and go back to my Animal Style. read more

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I just returned home with two butter burgers that are practically inedible. When taking a bite, the burgers are actually crunchy because they were obviously left on the grill too long. I called the manager and he said the only way he could do anything was if we brought them back tonight. Besides living 8 miles away, this was our dinner. I was hoping he could give us a refund or give us two more burgers tomorrow. No way he said. It's corporate policy. No way we will be going back. They do not stand behind their food. read more

Culver's - Burgers Near Me - Scottsdale, Arizona

We went to Culvers for the Walleye and it was perfection on a plate. Sade' waited on us and she makes us feel right at home. She is an amazing employee. read more

WOW - just WOW!! Awesome place! I had never been there and they have an AMAZING veggie burger!!! Fries are fresh and crispy. My mom loved her hamburger. And the buns are soooo good! Great prices and amazing staff. Every time I'm in PHX, I'll eat here! read more

Waited 5 minutes in line and it didn't move. 3 cars total left, it's called fast food. This just shows your employees incompetence. I took my money to canes; sat behind 6 cars for 5 minutes total. Do better hire more help, stop being a greedy owner. You're losing money. read more

Update from my earlier post in June, 2023: I ended up calling Culver's Corporate in Wisconsin because how rudely and unprofessionally they mishandled a very easy fix on a rather pathetic $10 or $15 meal. I can't believe how dismissive this restaurant's managers horribly handled such an easy fix. Bottom line is that their corporate office was appalled by my mistreatment and how easily the local store could have rectified this minor issue. Corporate was apologetic and wants me to remain a customer. I'd watch yourself when dealing with these unethical store managers. Corporate gets a 5-Star while this local Scottsdale Culver's get a 1-Star (at best). read more

Great food. Fresh. Hot. Friendly staff. Drive thru was very quick. . Super easy to access.

DONT WORK HERE. As a former employee and friends with many ex employees this is an awful job. Enough for me to feel inclined to warn others. Especially if you're a teen this is not a good place to work, horrible environment and management. Save yourself the mistake and get a job at a friendlier place. read more

Ordered one patty cheeseburger with fries & drink. The burger was OVERCOOKED & tasted like a piece of shoe leather , HORRIBLE, then to top it off, the slice of cheese was literally freezing COLD, WORST BURGER I'VE HAD IN MY LIFE. When I told the manager wanted my money back , he doesn't apologize for the disgusting burger but says , " bring the burger back", not PLEASE bring the burger back , can we make you a new one to your satisfaction , but simply " BRING THE BURGER BACK. BAD BURGER.. BAD MANAGER Threw the burger in the trash, didn't ask for my $8 plus back & walked out. read more

I'm sad to give this location 1 .Today 12/6 at 3:42PM,we ordered food through the drive thru and soon as we get to the speaker the lady working the drive thru sounded very annoyed,very short and RUDE.On a brighter note staff that took our payment and brought our food out were both very nice. read more

Prior to the pandemic, Culver's was my favorite fast food place for years. Tonight, I had the worst burgers I have had in my life - that's no exaggeration. I ordered two burgers to go and did have an 8 minute drive home in 110 degree temp with the seat heater on. Don't want cold food when I eat. None of that worked. Buns we're still almost refrigerator cold. Lettuce and onion were refrigerator cold (not a bad thing). The slice of cheese was still refrigerator cold. The hamburger patty was a tad under room temperature, which was amazing since it was burned on both sides. The onion rings were good. Not only was the food crap, but the sanitation procedures are suspect. A female employee (no gloves on) touched and rubbed her face, then proceeded to pack orders of food for the drive through (no gloves on). Culver's gets one more chance before I abandon them forever. Based on tonight, ANY other fast food joint is better. read more

The pretzel bites are AMAZING! Cheese curds are bland. Burgers are good. I will order those pretzel bites anytime I have a craving now!

I normally do not mind Culver's, but this location was not my favorite. The staff seemed friendly and the restaurant was clean, but when my burger came out, it was a little cold and the top bun was dry. I don't like sending food back so I attempted eat it. But after a couple bites, I started to lose my appetite. I took my burger to the counter and explained that the bun was dry. Instead of making a new burger, he handed me a new bun to replace the dried out bun. No apology, no offer to make a fresh burger. I gave this location 3 stars because my kids enjoyed their meals. read more

Sooo yummy great cheese curds and amazing ice cream and salty tasty fries this is a perfect treat.

This was my first time at a Culver's, and it kind of seems like the equivalent of a Dairy Queen with cement mixers instead of blizzards and burgers instead of hot dogs. Anyone else get this sense? Honestly, the ice cream menu seems to be lacking. You really just choose a basic ice cream flavor and add toppings, nothing special at all. I got vanilla ice cream with brownie bits which was tasty, but I just found the lack of selection odd. I didn't order any food but I saw another table with a bunch of burgers that were in sealed plastic pouches. It looked ridiculous. Like is this place supposed to be space themed with burgers in plastic pouches and cement ice cream? Just consider me confused. Maybe I'm just unwilling to change, but I think I'll stick with better ice cream places. read more

Culver's - Burgers Near Me - Scottsdale, Arizona

We picked up burgers to go a shake & one large Fry. The food was burnt & totally dry & unebible, even the shake was bad,we called to complain, the manager Noah was rude & offered NO compensation for a $26.00 bill for leftover garbage. We have been to this Culver's many times over the years, we will Never return, I suggest if do do take out don't ever go either. read more

Thanks for the tasty hair in my burger. Spent $20 total and also didn't get my lettuce on my burger like I asked and is printed on my receipt. Culver's expected me to bring it back up there to replace it. No. Give me my money for my gas and time wasted and appetite ruined read more

Culver's - A hair in my burger. Culver's expected me to bring it back up there to replace it. No. - Burgers Near Me - Scottsdale, Arizona

Saturday night at 6:45 and this location is closed, there's about 10 employees just hanging out inside but all the lights are off and they have cones blocking the drive thru......called and was prompted to leave a message....halfway thru leaving my message an employee actually answered the phone and started to lecture me about leaving a message....whoever owns this location needs to fire everyone ASAP read more

We like the food at Culvers but this location has horrible customer service. The young staff is rude and condescending. We walked out and took our business elsewhere. read more

ABSOLUTELY AWFUL! - COME HERE IF YOU WANT YOUR MONEY AND CARD INFORMATION STOLEN!! I'm from the Midwest so I used to love this restraunt. Came here and was overcharged!! Called because I was worried my card was compromised!!! (Canceling just to be sure).... I called and they cursed and HUNG UP ON ME! Zero respect or concern for customer service. Had a 29 minute phone call with a "manager" who took ages to find my order, and never processed a full refund. Will not be back here since customer service is very important to me, as well as not having my money stolen! Don't go to these thieves! (Was told this is a franchise.... So nothing I can do )....canceling my bank card cause people can't do their darn jobs!!! read more

This place was not good at all. They gave me a such a thin peace of meat, Thin as paper and it tasted like charcoal and they didn't melt my cheese it was just a slice of hard cheese. The only thing good was the concrete mixer. The service alright they missed one of our orders so we had to go back and reorder it but I wouldn't come again. read more

I have been coming to this location since it has opened, I had gone there on my way out of town there was a long line in the drive-through but I waited because I really had a taste for a Swiss mushroom burger. After they had me pull up to the side I waited quite a long time. Once they brought it out to me I was so excited by the way I also got cheese curds, as I was getting on the highway I was digging in my bag to get my sandwich and I was so excited and it was ice cold mind you the highway is seconds away from this facility when I got back in town I had called corporate they had somebody from the facility give me a call and he basically accused me of lying. This made me so upset as I will never ever go to another Culver's again. If this is the way that you treat your customers then shame on you. I can spend my money elsewhere read more

Awful waiting in drive thru for 20 min Because they're dining room was closed then they gave me the complete wrong order including the drink I would have gone back to get my money back but I was not going to wait another 20 minutes these kids don't care That's who's running these places we used to go to the one in Illinois all the time and it was nothing like this read more

This location used to be okay when it first opened, but it has since hit rock bottom these past few years. I went in today for a patty melt, cheese curds, and a vanilla concrete mixer. The food was pretty cold and my mixer was partially melted down already. The management/family that owns this place are a bunch of morons that will argue to no end with their customers instead of at least TRY to make things right. These people have really let their place go. Their employees are clearly less than thrilled to be there. I feel bad that those kids behind the counter have to work under such garbage management and ownership of this establishment. read more

Excellent service and fantastic veggie burger. I love that the patty is homemade and not one of the fake meats. Convenient, fast, and sound. Also, very proactive in fixing any mistakes. read more

First time here and was not impressed. I got a chocolate peanut butter shake that was just TOO sweet. Almost painfully sweet. Although, I did try just the chocolate custard which was perfect. Wish I would have had that instead of the shake! Don't mess with the simple when it's already good! Learned my lesson there. read more

Drove across town to spoil ourselves with some Culver's. Had to repeat our order three times to get it right. Waited for our food. Took one bite of my chicken sandwich which was so hot it squirted my husbands arm, my face and arm and we both have burns. Ridiculous. read more

The food was delicious and the customer service was exceptional!! Never had better customer service anywhere else before. I don't remember the employee's name and I feel bad but he was so good especially with our kids which is really important to us considering many places aren't kid friendly. We will definitely be coming back to this location! read more

Culver's - Deluxe Single Cheeseburger with fries - Burgers Near Me - Scottsdale, Arizona

Honest engines review. The services top rate. The manager is amazing I saw him conversing with the customers pleasantly While he was changing out the trash. The decor /atmosphere inside is 100. The negatives... They're a bit pricey and the burgers are a little bit average, and the french fries are also a bit below average. -definitely nothing compared to -in and out or Chick-fil-A... -However they make up for this with the best cheese curds I've had in a long time the custard is out of this world!!! What they do, they do extremely well! I will absolutely be back for their cheese curds, and the custard!!!! I believe is a pretty fair with you I hope it helps.Top rate service for sure. read more

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Friday restaurant isn't open, have to go through the drive through, one food runner cars backed up. Fish they advertise they don't have, terrible experience read more

What a horrible experiences with this establishment. If there were a no star that is what I would rate this establishment. I went through the drive thru and the girl who was taking orders was rude and disrespectful. When I got to the window I talked with one of the managers and he said "Well since we get a lot of people who are rude to us, this is the way we have to speak to customers now!!!" Blew my mind!! If this is the way they treat customers they lost my business. I will be contacting Corporate to report this inappropriate behavior. read more

I ordered a concrete mixer from Culvers and was displeasured to find a black hair in my custard. I was absolutely disgusted. I will never be giving this place my business again. Employees were also rude. I'd rate this place 0 starts if I could. read more

Culver's - Burgers Near Me - Scottsdale, Arizona

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Culver's turned out to be a pretty decent place. Being an East Coast transplant, I had no idea what Culver's was all about. I had heard that it was a burger joint. I had heard it was an ice cream place. Turns out that it's both. And, ultimately, this place is at LEAST average on both fronts. The wife, daughter, and I were in the area, and we were looking for something new to eat. We wanted something that didn't immediately make us say, "Ugh...I'm so tired of *fill-in-the-blank*." This new Culver's was just what we were seeking. The restaurant is brand new, having opened its doors just about a month ago. So, the facility is in immaculate shape. Everything is fresh and clean, making for a pleasant dining experience. The first thing about this place that caught my eye was a gilded calf just inside the main entrance http://www.yelp.com/biz_photos/a58ItFHWoVwVWDqSH_9bEw?select=Wrvpw66fEyR8neoZYmjjXg#-t9iRllIvbKBLZaWjcL69Q. I think I understand why it's there...most of Culver's items come right from cows (burgers, cheese curds, etc). So, the "cow" is their proverbial gold mine. (I'm definitely not an art critic...but, that's what the art says to me.) The next thing that got to me was the menu http://www.yelp.com/biz_photos/a58ItFHWoVwVWDqSH_9bEw?select=Wrvpw66fEyR8neoZYmjjXg#XiNJDI7eiKOrxdYWZeoj1w. The menu is completely automated, making for a very clean and sleek appearance. I dig it when things are simple, yet effective. This nifty menu meets both criterion. This place is, ultimately, a "create your own burger" type of place. When you go, it would behoove you to have a pretty good idea of what it is that you want on your burger. For me, I love bacon and jalapenos. All you have to do at Culver's is ask for what you want. How easy is that? Now, I don't know about you, but I HATE the process of putting a lid on my drink. I'd like to think that I'm not a paranoid germaphobe, but when it comes to drink lids, even I am weak. I always grab two lids...just so I can throw away the top lid to get to the untainted bottom lid. Here at Cluver's, they've completely eliminated my irrational fear of germs. They have a "lid dispenser" that pulls one lid automatically every time you close and open the lid http://www.yelp.com/biz_photos/a58ItFHWoVwVWDqSH_9bEw?select=Wrvpw66fEyR8neoZYmjjXg#BETqeWzMkBhyr4dGaankvQ. Yes, Yes, Y-E-S!!! Ultimately, the food was decent. The burger was thin, but I could tell that it was because they pounded the heck out of it with a meat tenderizer. The choice of jalapenos and bacon are ALWAYS a good choice, in my opinion. Thankfully, they also have sweet potato fries. Since the weather has broken, outdoor seating has become prime real estate. Culver's has an outdoor seating area that wraps around half of the building http://www.yelp.com/biz_photos/a58ItFHWoVwVWDqSH_9bEw?select=Wrvpw66fEyR8neoZYmjjXg#GSj8kIUJhW5lizAQ_rDxzg. We didn't notice any misters, but there were some pretty decent fans. At the end of our meal, my daughter pointed out that there was a coupon for a free scoop of the ice cream "flavor of the day" on the back of her meal bag http://www.yelp.com/biz_photos/a58ItFHWoVwVWDqSH_9bEw?select=Wrvpw66fEyR8neoZYmjjXg#e7cavSkGnPWDcMH5LS_Syw. All you have to do is peel this coupon off of the kids' meal bag, and your child gets a cone filled with one scoop of that particular day's flavor. Thankfully for us, today's flavor was "Double Marshmallow Oreo". What delicious mess this cone made! Being that this place is just around the corner from where we live, I envision that my daughter and I will share many a cone from this place! read more

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