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Shakes & Cones

4.4 (412 reviews)
Closed • 4:00 pm - 9:00 PM
Updated a few days ago

About Shakes & Cones

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SHAKES & CONES ATMOSPHERE

What's the vibe?
Moderate noise
Dogs allowed
Good for kids
Outdoor seating

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Recommended Reviews - Shakes & Cones

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Non-Dairy & Vegan Mint Chocolate Chip Shake (GF)
Lo B.

Shakes and Cones has a great location--you can easily walk downtown Scottsdale--but the menu could use a clearer setup. Vegan, dairy-free, and gluten-free options aren't obvious: A simple color-coded system would help a lot with their extensive menu. I have had the vegan gluten free mint chocolate chip shake twice and gave it four stars--glad they have the vegan option, though the chocolate chips were quite crunchy and accumulate at the bottom at the end. I ask for rainbow sprinkles on top to make it more fun, otherwise it looks a bit plain. Their vegan soft serve is tasty but more airy than filling compared to other vegan ice creams I've tried. Fun! But not my go to unless I'm walking the town :) 072525

Eunice S.

Service here was like walking up to a best friends workplace and being served by them. So many yummy treats to try. It will be hard to choose. Location is near restaurants and old town. They have a few tables and chairs outside and a walk up window. Milkshakes were delicious. Highly recommend.

Menu January 2026
Marq C.

Delish! Super yum and fresh. Fair pricing and not too sweet! Their chocolate fudge is simply delightful. My fave is the strawberry twirl, creamy and sweetened to perfection. The service was not too friendly and the fact that no one else was there and had to wait to order was kind of annoying.

The shakes
Amber M.

I popped by the shakes and cone tonight in old town. It's a walk up location with a very small amount of seating out front. We enjoyed the peanut butter cookie dough shake. It was very rich and flavorful. In the words of my 13 year old this is Buss'n! We also tired the Biscoff cookie butter shake. It had pieces of biscoff cookies and it tasted like Trader Joe's cookie butter. The kids working there were very friendly and pleasant.

Oreo topping on vanilla soft serve
Melissa A.

Solid ice cream spot my friends and I happened upon after dinner in Scottsdale. They have outdoor seats and are essentially a window counter. The ice cream sandwhich was good, though the cookies were definitely not freshly baked. My friends had great reviews of the strawberry cheesecake milkshake special! All around they have good, classic soft serve and milkshakes.

!
Chelly B.

Love this place! It's perfect for another very hot day. I had the Josh's Cake Dish today--such a large portion and absolutely delicious! The staff are always so friendly and welcoming. Can't wait to come back!

Vanilla/Strawberry cone with sprinkles
Kim P.

A short line on a Tuesday evening didn't deter me. I got my delicious soft serve, and the server told me, "He ain't pretty, but he'll taste fine. This was very true. This was a very squatty cone, those it tasted wonderful. There's some seating right at the window, though I sat at the corner on a bench to enjoy my cone.

Nutty Buddy

We thought we'd try another local ice cream shop. It was good but not Shakes & Cones good. So, after tossing our napkins, we drove 20 minutes across town back to Shakes & Cones for another superb nutty buddy.

Salted Caramel Cup
Sam J.

Great ice cream place right off of Scottsdale Rd that offers organic soft serve. Tried their Salted Caramel cup and enjoyed it - it's pretty much what you expect when you mix vanilla ice cream, whipped cream and caramel. But the generous caramel syrup does not cheat you on what you're looking for. Very friendly service! It's only an ordering window and outside seating - just order, enjoy and continue with your perusing in town.

Risto K.

If I could give 6 stars to Shakes & Cones I would. What is a kiosk operation (as you order from the street) turns out is a culinary delight. With dairy and vegan ice cream choices alike, with fantastic quality, there is something for everyone. Service is great as they helped me navigate extensive menu and their recommendations were fantastic. I decided on having vegan cookie butter ice cream with vegan whipped cream. Justin was very enthusiastic in recommending it, and to be honest this is the best ice cream I ever had. Special thanks to him. While seating is street-side of which I am no fan, the quality of ice cream, and friendliness of staff more than makes up for it!!!!!

Minda H.

Yummy!!!!!! I wanted to try this place out because because it offers vegan ice cream. I had the vanilla and chocolate fudge and it was by far the best ice cream I have had. The location is in the heart of Old Town Scottsdale so if you are ever in the area I suggest you give this place a try. Oh!!! The customer service was helpful, friendly and all around amazing

Vanilla with Oreo covering
Evangeline L.

Creamiest ice cream I've had in a while and refreshing for a hot day in Phoenix! I definitely recommend - I went classic with the vanilla with Oreo and was not disappointed. They only have outdoor seating.

OG Non-Dairy Sundae
Laz C.

4.5 Stars Shakes & Cones is truly a gem in Old Town! The convenience of the counter service is what makes this place so easy to order a snack and go. They have a few tables on the sidewalk in front of the store. Mic check, one - two. Mic check ONE TWO, ahem can you hear me?!?! Shakes and Cones has Dairy Free options!! My favorite by far is the dairy-free vanilla shake with fresh strawberries mixed in. It's the best vegan strawberry shake I've had so far! Don't set your heart one one item if you plan on coming back, they have plenty of great options! The only downside, it's Old Town Scottsdale. Parking and crowds can be a challenge. The upside, great people watching while you're enjoying your treat!

Biscoff shake

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5 months ago

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Robin G.

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8 months ago

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1 year ago

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1 year ago

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7 months ago

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9 months ago

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2 years ago

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2 years ago

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1 year ago

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5 months ago

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1 year ago

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5 months ago

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2 years ago

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2 years ago

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3 years ago

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Robin G.

Thanks so much for count. Hope to see you back soon!

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2 years ago

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3 years ago

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9 months ago

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3 years ago

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3 years ago

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2 years ago

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1 year ago

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11 months ago

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2 years ago

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3 years ago

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4 years ago

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3 years ago

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Thanks so much for your kind review

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1 year ago

Absolutely great ice cream . Good service , and cool vibe they have with outside seating.

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Robin G.

Thanks so much for coming in.

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3 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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1 year ago

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5 years ago

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Ask the Community - Shakes & Cones

Did this place recently change ownership?

Are there non-dairy/vegan options? I can't find any nutritional information on their website, except that it's gluten-free, egg-free and only made with organic, non-gmo ingredients. Just curious if someone with a lactose intolerance can eat there.

Hi Ada! We offer an organic non-dairy/vegan vanilla bean soft serve made with coconut milk. Using it we have an entire menu of options available. Feel free to ask for the non-dairy menu at the shop! Thanks :)

Don’t See Your Question? Ask Away!

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Shakes & Cones - coffee - Updated October 2026

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