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Shakes & Cones

4.4 (412 reviews)
Closed • 4:00 pm - 9:00 PM
Updated a few days ago

Order Shakes & Cones Takeout or Delivery

Shakes & Cones Photos

Business Info

SHAKES & CONES ATMOSPHERE

What's the vibe?
Moderate noise
Good for kids
Dogs allowed
Outdoor seating

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Recommended Reviews - Shakes & Cones

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Reviews With Photos

Non-Dairy & Vegan Mint Chocolate Chip Shake (GF)
Lo B.

Shakes and Cones has a great location--you can easily walk downtown Scottsdale--but the menu could use a clearer setup. Vegan, dairy-free, and gluten-free options aren't obvious: A simple color-coded system would help a lot with their extensive menu. I have had the vegan gluten free mint chocolate chip shake twice and gave it four stars--glad they have the vegan option, though the chocolate chips were quite crunchy and accumulate at the bottom at the end. I ask for rainbow sprinkles on top to make it more fun, otherwise it looks a bit plain. Their vegan soft serve is tasty but more airy than filling compared to other vegan ice creams I've tried. Fun! But not my go to unless I'm walking the town :) 072525

Eunice S.

Service here was like walking up to a best friends workplace and being served by them. So many yummy treats to try. It will be hard to choose. Location is near restaurants and old town. They have a few tables and chairs outside and a walk up window. Milkshakes were delicious. Highly recommend.

Menu January 2026
Marq C.

Delish! Super yum and fresh. Fair pricing and not too sweet! Their chocolate fudge is simply delightful. My fave is the strawberry twirl, creamy and sweetened to perfection. The service was not too friendly and the fact that no one else was there and had to wait to order was kind of annoying.

The shakes
Amber M.

I popped by the shakes and cone tonight in old town. It's a walk up location with a very small amount of seating out front. We enjoyed the peanut butter cookie dough shake. It was very rich and flavorful. In the words of my 13 year old this is Buss'n! We also tired the Biscoff cookie butter shake. It had pieces of biscoff cookies and it tasted like Trader Joe's cookie butter. The kids working there were very friendly and pleasant.

Oreo topping on vanilla soft serve
Melissa A.

Solid ice cream spot my friends and I happened upon after dinner in Scottsdale. They have outdoor seats and are essentially a window counter. The ice cream sandwhich was good, though the cookies were definitely not freshly baked. My friends had great reviews of the strawberry cheesecake milkshake special! All around they have good, classic soft serve and milkshakes.

!
Chelly B.

Love this place! It's perfect for another very hot day. I had the Josh's Cake Dish today--such a large portion and absolutely delicious! The staff are always so friendly and welcoming. Can't wait to come back!

Vanilla/Strawberry cone with sprinkles
Kim P.

A short line on a Tuesday evening didn't deter me. I got my delicious soft serve, and the server told me, "He ain't pretty, but he'll taste fine. This was very true. This was a very squatty cone, those it tasted wonderful. There's some seating right at the window, though I sat at the corner on a bench to enjoy my cone.

Nutty Buddy

We thought we'd try another local ice cream shop. It was good but not Shakes & Cones good. So, after tossing our napkins, we drove 20 minutes across town back to Shakes & Cones for another superb nutty buddy.

Salted Caramel Cup
Sam J.

Great ice cream place right off of Scottsdale Rd that offers organic soft serve. Tried their Salted Caramel cup and enjoyed it - it's pretty much what you expect when you mix vanilla ice cream, whipped cream and caramel. But the generous caramel syrup does not cheat you on what you're looking for. Very friendly service! It's only an ordering window and outside seating - just order, enjoy and continue with your perusing in town.

Risto K.

If I could give 6 stars to Shakes & Cones I would. What is a kiosk operation (as you order from the street) turns out is a culinary delight. With dairy and vegan ice cream choices alike, with fantastic quality, there is something for everyone. Service is great as they helped me navigate extensive menu and their recommendations were fantastic. I decided on having vegan cookie butter ice cream with vegan whipped cream. Justin was very enthusiastic in recommending it, and to be honest this is the best ice cream I ever had. Special thanks to him. While seating is street-side of which I am no fan, the quality of ice cream, and friendliness of staff more than makes up for it!!!!!

Minda H.

Yummy!!!!!! I wanted to try this place out because because it offers vegan ice cream. I had the vanilla and chocolate fudge and it was by far the best ice cream I have had. The location is in the heart of Old Town Scottsdale so if you are ever in the area I suggest you give this place a try. Oh!!! The customer service was helpful, friendly and all around amazing

Vanilla with Oreo covering
Evangeline L.

Creamiest ice cream I've had in a while and refreshing for a hot day in Phoenix! I definitely recommend - I went classic with the vanilla with Oreo and was not disappointed. They only have outdoor seating.

OG Non-Dairy Sundae
Laz C.

4.5 Stars Shakes & Cones is truly a gem in Old Town! The convenience of the counter service is what makes this place so easy to order a snack and go. They have a few tables on the sidewalk in front of the store. Mic check, one - two. Mic check ONE TWO, ahem can you hear me?!?! Shakes and Cones has Dairy Free options!! My favorite by far is the dairy-free vanilla shake with fresh strawberries mixed in. It's the best vegan strawberry shake I've had so far! Don't set your heart one one item if you plan on coming back, they have plenty of great options! The only downside, it's Old Town Scottsdale. Parking and crowds can be a challenge. The upside, great people watching while you're enjoying your treat!

Biscoff shake

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5 months ago

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Robin G.

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8 months ago

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1 year ago

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1 year ago

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7 months ago

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9 months ago

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5 months ago

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3 years ago

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Thanks so much for count. Hope to see you back soon!

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2 years ago

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3 years ago

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1 year ago

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11 months ago

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2 years ago

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4 years ago

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3 years ago

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Thanks so much for your kind review

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1 year ago

Absolutely great ice cream . Good service , and cool vibe they have with outside seating.

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Robin G.

Thanks so much for coming in.

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3 years ago

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2 years ago

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3 years ago

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5 years ago

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Ask the Community - Shakes & Cones

Did this place recently change ownership?

Are there non-dairy/vegan options? I can't find any nutritional information on their website, except that it's gluten-free, egg-free and only made with organic, non-gmo ingredients. Just curious if someone with a lactose intolerance can eat there.

Hi Ada! We offer an organic non-dairy/vegan vanilla bean soft serve made with coconut milk. Using it we have an entire menu of options available. Feel free to ask for the non-dairy menu at the shop! Thanks :)

Don’t See Your Question? Ask Away!

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3.8(1.2k reviews)
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A Nostalgic, Must-Visit Dessert Destination in Old Town Scottsdale…read more Our party of six visited the Sugar Bowl for dessert following a friend's birthday dinner. Upon our arrival, we were accommodated immediately and seated without any delay. The parlor features a wonderful, nostalgic aesthetic reminiscent of the late 1900s. Its menu is remarkably expansive, offering an impressive variety of options that goes well beyond what one might typically expect from a traditional dessert establishment. The service we received was patient and polite. While one of our table's orders was initially overlooked, the staff corrected the mistake instantly as soon as we brought it to our server's attention. As the name implies, the menu leans heavily into decadent, sweet treats; those looking for lighter or tart options like yogurt variations will find limited choices, but the indulgent selections are perfect for traditional dessert lovers. The surrounding neighborhood adds significantly to the appeal, offering an excellent Old Town atmosphere filled with art galleries, historic shops, and artifacts. If you are visiting the nearby Scottsdale Museum of Contemporary Art (SMoCA), enjoying dinner in the area, or simply taking an evening walk, I highly recommend stopping by the Sugar Bowl for its unique historical charm and experience.

Down to the last 4 restaurants on my America 250 series, representing Arizona, I decided to go with…read morean iconic local business where I'm from in the Phoenix area. I considered several options in Phoenix area to review, but I decided to go with the iconic Sugar Bowl in Old Town Scottsdale. It's been in business since the 1950's and has been a staple for 7 decades in Old Town. The inside is 1890's decor of pink & white wallpaper/decor like an old fashioned ice cream parlor. They have a bar area and standard seating. I remember I first went here when I was in high school in late 90's/early 2000's. Ice cream was always top notch. I used to get the Buster Brownie, which was this big brownie sundae with vanilla ice cream, goeey marshmallow topping, whipped cream, & cherry on top. It was awesome! I loved that way back then. I got lunch there once or twice; pretty good sandwiches, but the real highlight is the ice cream. My most recent visit was in Jan. 2022 with my dad. We decided to pop in for ice cream. It was as delicious as I remembered.

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Sugar Bowl - Do it yourself banana split - vanilla ice cream, mint chocolate, double hot fudge, almonds

Do it yourself banana split - vanilla ice cream, mint chocolate, double hot fudge, almonds

Sugar Bowl - Banana split

Banana split

Sugar Bowl - Inside! Cute pink decor takes you back in time

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Jeni's Splendid Ice Creams - Line inside

Jeni's Splendid Ice Creams

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Loved Jeni's Splendid Ice Creams! The store was bright and inviting, the staff was friendly, and…read morethere were so many flavors to choose from. I love that they let you sample as many as you'd like before deciding! Service was quick, but we never felt rushed while trying flavors and figuring out what we wanted. The waffle cones taste SO fresh because they literally are!! Someone was making them right there while we picked our ice cream. Such a nice touch! We shared a Double Dough and Darkest Chocolate together in a fresh waffle cone and it was so, so good. Did not get a picture because we ate it so fast! Easy parking, great service, delicious ice cream, and fresh waffle cones. Definitely 5 stars!

Great location in the most historic part of Old Town Scottsdale. I'm not a Jeni's regular and it…read morealways takes me a little while to recall they don't have a gazillion flavors but repeat a medium-sized selection 3 times across the display cases, which facilitates their sampling process. I sampled at least 4 flavors and they didn't seem too annoyed with me. My issue with Jeni's is primarily I think all of their ice cream across the board is too sweet (I know, it's dessert... I just really feel that dialing the sugar to 2/3 the amount would be perfect). All of the flavors I sampled would have been great. I ultimately ordered Buttercream Birthday Cake and Milkiest Chocolate, with the Buttercream Birthday Cake really pushing my boundary. Nonetheless enjoyable outing on a really hot July day. I'd go back to this location, bearing in mind it's not my favorite ice cream in the world. Also I must add, it's quite expensive. Buying for me individually, doesn't do too much damage, but for say a family of 4, this would be a pricey outing.

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Jeni's Splendid Ice Creams - Inside of shop

Inside of shop

Jeni's Splendid Ice Creams
Jeni's Splendid Ice Creams - Inside wall decor

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I love sweet republic! I got dinner nearby and was craving a sweet treat and realized I was just a…read moreblock away. I've gone to the central location a bunch but this was my first time at the old town spot. It was pretty quiet and there's a bit more seating inside at this location which is nice. It's really bright and colorful inside. The current limited flavors include black sesame and ube which is incredible! I tried both and it was hard to pick but I went with a single scoop of black sesame as I never see that flavor anywhere. It was so creamy with a nutty, coconut flavor and not too sweet. The staff was very helpful.

I'm not much an ice cream eater but if friends wanna go, I'll happily join if I can find something…read morethat won't entirely aggravate my lactose intolerant demons that live in my tummy. A friend suggested this place for an after dinner meet up and I took a look at their menu and they have a nice selection of non dairy options so I agreed. What caught my eye was the mango sticky rice and I love this Thai dessert and was pretty excited to try it. We met up here around 8pm and the place was pretty quiet. Lots of seating inside and some outside too. Staff very friendly here and I got to try the coconut sorbet (which was super yummy) and also the mango sticky rice. I chose the mango sticky rice and enjoyed this treat. Next time, I might get half coconut sorbet and half mango sticky rice as I absolutely love coconut! Fun place to check out and its located in a great part of Scottsdale! Would be fun to come back, grab a cup of ice cream and go walk about Old Town Scottsdale. I see why this place is an Arizona favorite. I enjoyed it too! I'd definitely Come back!

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Sweet Republic - Find the 10 hidden cones!

Find the 10 hidden cones!

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Luxe Bar - Vanilla bar dipped in milk chocolate with peanuts on one side and Oreo on another, caramel drizzle on top

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Always a delicious, refreshing sweet treat; especially when walking around and shopping in Old…read moreTown, Scottsdale. The workers are nice and the frozen bananas are my favorite. You can shop for resale, luxury purses simultaneously, making it a full, fun experience!

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Luxe Bar - Specials

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Shakes & Cones - coffee - Updated October 2026

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