I spoke to three people at this location; Ariel Chris and Vee since I visited twice today. They were extremely kind and polite to me and both parties I came along with!! We got our food in an extremely timely manner and they were kind and on top of it, making sure to give us an exceptional service. They made my experience for being at this location for the first time and If I had to come back, I'd hope they serve me again. The food tastes fresh and just as good as well!!! Definitely recommend this Culver read more

It's Culvers, if you've eaten at one you've eaten at them all. What makes this place stand out and worthy of 5 stars was the service! Every employee seemed happy to be there, was friendly and really made the guests feel welcome!! read more

First of all, being from Southern California, Culver's was never really available to us. I had it before in its home state of Wisconsin, but it's been quite a while, so when I planned a trip to Phoenix, this was definitely on the list! I came here and got the classics. A mushroom and swiss butter burger, some fried cheese curds, and a chocolate shake. I mean, that sounds like meal as good as any, right? Right off the bat, the burger was great! It was a meaty, juicy double cheeseburger that really needed not much more than some mustard to give me some acidity. I enjoyed it promptly and continued munching. The cheese curds were NOT the same cheese curds that I had in Wisconsin, but there weren't bad! Still hot and delicious, just not as squeaky or gooey like the ones in my memory. If it's your first intro to them, you won't be disappointed! Lastly, the shake: It was a chocolate shake, not really much else to say there. I think there are other shakes that are better, but I was quite happy with this one too. I can't hate on this experience I had. As a fast food place, I think this was a great experience, and I would gladly come back! read more

Really enjoy Culver's food and service. Do Not like that I asked for no caramel sauce on my Turtle Sundae and asked if they could replace with just a few extra pecans and they said they had to charge me extra. So why is it you don't credit me when I give you an ingredient back?? You really could have tossed on 3 extra nuts and I would not have noticed. But I get it. My 5-Stars is based on the food and the truly great service your staff provides. read more

Culver's - Double Butter Burger on Sourdough - so good - Burgers Near Me - Peoria, Arizona

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This is the worst Culver's in the area. You should absolutely avoid this location at all cost. The staff is terrible. They charge you extra for sauces which is absolutely ridiculous. There's another Culver's a few miles from here that's owned by other people go support them instead. read more

Visiting Arizona decided to try Culver's we did drive thru and even though there was a line it went pretty fast. We tried some buttered burgers the deluxe, original cheese curds, onion rings, chicken strips, and vanilla custard. I selected boom boom sauce and Culver's original sauce. The sauces were both ok, I would rather just have ranch. The burger was delicious and onion rings perfectly battered. Chicken strips were meaty and juicy delicious. Cheese curds are different a bit salty but good. The frozen custard was rich and yummy, we went plain on the custard. Pretty good fast food. read more

Culver's - Culver deluxe, cheese curds, onion rings - Burgers Near Me - Peoria, Arizona

They confirm your order FOUR times going through the drive-thru, make you park and wait another 5 minutes, then hand you a bag that's missing half your order. Then when you call after getting home, their solution is to offer you a coupon. Shove your coupon up your ass. I'd rather give In-N-Out my business. At least there I actually get what I ordered. read more

I believe I've done a review for them before but 2 will do justice! The customer service here is amazing ! I worked for Culver's in my younger days and I must say they do a great job at making sure their customers are happy. Zaria helped me out today and she was so energetic and up beat. She was amazing ! read more

We splurge 1x a week and this place is ALWAYS our go to. Under $40 to feed our family and they never get our online order wrong!!! Thank you for being consistent, makes ordering out a no brainer here! read more

Great food overall, unfortunately staff can sometimes be a bit mean. My favorite on the menu is definitely the Butter Burger!! Me and my daughter go here every morning while her dad is hard at work. LOL!! read more

Consistently good food and their prices are good. I always go through the drive-thru so I haven't eaten inside.

I love this place The food was really good and I've had this in Los Angeles so it was definitely comparable.

Ordered take-out tonight. We got home to realize that the desserts we ordered were not in the bag. We had to drive back to the restaurant to get them. Instead of apologizing the staff member didn't believe us then proceeded to yell - this guy "says" he didn't get his dessert in a way that showed he didn't believe us. Which was uncomfortable and made for an unpleasant experience. To make it worse the ice cream amount was pitiful. A little customer service would have been nice. No worries about another mistake I won't be back. read more

Hello normally I would give this restaurant four stars. Tonight we had a large dinner orders four large dinners and an order a chicken stripe. The Coleslaws (four) were sour and the chicken strips were spicy when the order was for original recipe. Please Culvers do not drop the ball. Finally the last straw was the left out a shrimp dinner. read more

The Deer Valley Location was just awful. I ordered the sourdough sandwich single Patty / cheese and Patty so small it was only on 1/2 the bread and nothing on the other 1/2.. the meat on all meals were not seasoned and was cold. They said has a new cook.. needs training. . They remade the sandwich and all the food was cold. I've eaten at Culver's once before ( in Goodyear) and was wonderful. The Manager didn't charge us for our lunch which was really nice. He also gave us free ice cream for the trouble. Most of the food wasn't eaten and The overall manager who did this was top shelf and took the new person off the line for further training. This place was clean and the people were all friendly. We would try again to see if things improved read more

Eli provided excellent customer service. I'm saying, above and beyond what I expected. Checked my to go order before heading out the door. They forgot to put my fries in the bag (hey, it happens!), and when I approached the counter, Eli took immediate accountability and action. He apologized for the inconvenience, made sure to drop in some fresh fries, let me know it'd be about three minutes. While waiting near the counter, Christian, another employee asked me if I had already been helped. It's wonderful to experience this level of attention and customer service at any fast food chain. It's also very refreshing to encounter this level of service in today's youth (I'm dating myself here haha). Thanks y'all, you made my evening! read more

Felicia was amazing. First time trying this restaurant and she gave me great advice on the menu and was super personal with me. She was patient and so kind. Can't wait to come back!! read more

Sooooo good! Started with great service then came great food and it ended with great icecream. Four pints of icecream for under $14? Great deal! read more

Older lady that works here, she came up to us and told my sister and I that we can't sit criss-cross applesauce on the booth, and told us to put our feet down. They are supposed to be cleaning them anyways, and I used to work at one, was never a rule. Also bad customer service. Rather just not come to this location. read more

Aidan, the assistant manager is way too young to be an assistant manager. Tonight I waited 10 minutes for our order through the drive-through window and we were told to pull up and wait. After waiting 10 minutes, I decided to go inside to see what was taking so long. As I walked in, I noticed there was one person refilling the ice machine for sodas, one person cleaning down the computers where you take your order and five people standing around the front area behind the counter and near the ice cream area doing absolutely nothing. Aidan, the assistant manager, approached, wondering what was the matter and I told him we were waiting for 10 minutes for our ice cream. He asked me what kind it was, and I looked over and saw it sitting on the counter. How long was it sitting there while everybody was standing around? The assistant manager didn't care. He handed me my ice cream and I told him I would like to be compensated for how long we waited outside, like a REFUND or something I suggested. He said that would be no problem. He walked me over to the computer, swiped my card ,printed me a refund receipt and THROUGH OUT my ice cream. I HONESTLY COULDN'T EVEN BELIEVE MY ICE CREAM WAS THROWN OUT AFTER I WAITED 10 MINUTES FOR IT IN LINE AFTER HIS ENTIRE STAFF WAS STANDING AROUND. I should've left, but I was bringing my children home some ice cream and didn't wanna come home empty-handed. So the assistant manager made me re-buy the ice cream that I just waited 10 minutes for. Even worse, I had to wait in line behind all the other orders until my ice cream could get made. I must've been there 20 minutes waiting on two ice creams. This manager does not know how to run a store full of employees, who are his own age, treat guests with customer service, or how to be accommodating for what is right in this world. I hope the actual manager, Greg, understands this assistant manager, Aidan, is not right for this role. read more

Culver's - Assistant manager Aidan Manager Greg - Burgers Near Me - Peoria, Arizona

They hire the nicest staff! Thank you Keara for making sure my order was right and conveniently packed as my shoulder is broken. Delicious as always!! read more

I came in last night and noticed the drive through, the parking lot and the lobby was packed. Once inside I noticed that everyone standing waiting and everyone sitting at tables all had numbers waiting for their food. I stayed thinking this was going to be a nightmare. Yes I had to wait 16 minutes for my food but I have to say every employee had a great attitude and they really did a great job getting orders out as fast as they could. Nice job guys this type of customer service is nonexistent in any business anymore. read more

Visiting from Bakersfield California and this is the greatest fast food burger I've ever had. Staff was amazing and on point and very nice with everything. If you're in the area you got to be eating here!! read more

We need to get Culver's in California...well, maybe not...if they were, I'd be eating here too much and too much burgers and fries is not healthy, but an occasional trip here is a great experience. Besides the burgers and fries, the frozen custard is fabulous, too. At this location I was especially impressed with the fast speed of drive through and the very helpful and courteous service. In fact the cashier was very thorough in making sure our order was correct, and it was! The burgers, fries and cheese sauce were hot and tasted fresh. My only issue was that my fries had quite of few overcooked pieces near the bottom, but a minor detail, amidst an excellent burger experience here at Culver's. read more

Let me preface this review by stating I recently did a Culver's survey and I felt my remarks deserved a Yelp review as well... Hard as it may be to realize... We are new to the Culver's experience! (Scratching my head as to why!) The hubby and I thoroughly enjoy going to this Culver's... the value for our money, the taste of the food, the people that work there, the restaurant itself... All combine to make us highly satisfied customers! At this point, let me give a shout out to Mgr Greg, Hailey, Josh, and Betty, who are just 4 of the staff that we encountered. All were exceptionally nice, and a pleasure to deal with! And let me just mention it was a pleasure to see Betty using two separate cleaning cloths to wipe down the tables and chairs, one cloth for the table and another cloth for the chairs... Something you do not see in other restaurants! This is invaluable to me! Who needs McDonald's and Burger King when there is a Culver's! If this sounds like a glowing review, it's because you all shine! read more

Restaurant smelled like a wet dog when we entered, the woman who took the order didn't know what size we ordered and didn't try to help or ask anyone else for help. Custard was fine. read more

Culver's has a fairly consistent and high standard for "fast" food. This location definitely meets it. The restaurant was very clean and bathrooms were in great condition. The food came out promptly and the were patient as the kids ordered their own food. It's a little interesting to get into due, if you're traveling south on 83rd it's best to get in through Ludlow Dr, the light before Thunderbird. If your heading north on 83rd then turn into the Dutch Bro's. read more

Culver's - December 2022 - Burgers Near Me - Peoria, Arizona

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Came out from Vegas and had to see what the hype was about!!! This was the best burger I have had in a long time. We ordered 2 bacon cheeseburgers, 2 double butter burger, and deluxe burger with fries and cheese curds; for a family of 5!!! The food was so amazing it is definitely beating Freddie's burgers which was the closest I could get to. The food was fresh and hot, cheese was melt in your mouth, the custard was the best so fresh and soft However the real reason for this review was because the customer service Aiden man he blew my mind. He was friendly, sweet and offering *. He came to the table to make sure we were ok, took our ice cream order and offered water but he was probably the most friendly and welcoming person I have come across in a long time!!!!!! I just think his friendly personality was the icing on the cake!!!! Amazing thank you so much. The restaurant was very clean by the way read more

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There was not ONE empty table cleaned and ready for customers. Deer Valley location. We picked the cleanest dirty one. As soon as we got Home I began chilling and spent Easter and the following week in bed. Saw NP on Monday. Dx: viral pneumonia w possible COVID. Step up your game Culver's! You must pay attention to sanitation. I did see an Associate and asked for tables to be cleaned. One rag with no sanitizer was her only weapon read more

Sorry, but as a Regular Customer here in this Peoria Location, I'm very Disappointed with the Shrimp/Fish I had ordered and the Manager on duty was quite confused about things. I intended on ordering the Shrimp Dinner, but he told me that the shrimps were turning out very crispy, and he didn't want to give me any. I stated, that's ok, I like them like that, but he refused to sell them, because he stated that he's sending them back for credit. Dang it. Well, I took the Fish and fries,, I had to eat. Apon receiving the food, I noticed how super saturated in Grease they were(not sure of the taste), and then the taste was like chugging Grease down your throat. Oh, the Burgers are Great, but my recommendation is to NOT Order the Fish. Hey, it's a Burger Joint. read more

So i went to a location in Peroria and dare i say, I loved it! I ordered the chicken sandwhich and it wqas fresh from the kitchen. they brought it to me with a big smile, it brightened my day. And i must admit the inside was clean and gorgeus. i didn't see dirt anywhere. read more

My wife and I stopped at this Culver's last night after dinner for a treat. It's in the heart of Peoria with the nearest major intersection being 83rd Ave. x Thunderbird. It's fairly easy to get into, but not so easy to get out of unless you're taking a right onto 83rd Ave., in my opinion. But enough about the local traffic nuances... The drive-thru had two vehicles in it, but it moved very quickly. The speaker in the drive-thru is clear and doesn't sound like Charlie Brown's teacher like most of them do which is kinda nice for a change. Our orders were accurate and quick! The chocolate malts we obtained were fresh and tasty! Just the right amount of malt powder because I hate it when I order a chocolate malt and it doesn't taste any different than a regular chocolate milkshake. If I wanted a milkshake, I'd order a fricken milkshake. Thankfully, when I go to Culver's - I get what I order. read more

Culver's - Chocolate malts. #omnomnom - Burgers Near Me - Peoria, Arizona

Service was very nice and courteous! But once I opened my fries when I got home, a long curly hair pulled out with a fry. Couldn't eat anything I bought from there after seeing that. read more

I really like any restaurant that has more than 1 choice in the veggie category! Steamed broccoli is done perfectly but I wouldn't mind a little crunch in my broccoli and a few more vitamins there. So I love Culver's custard and especially in a turtle sundae. After that I was too full to eat a sandwich so I chose to get a broccoli . Just the right amount of food. Of course, this shouldn't happen often, but it worked out splendidly this time read more

always went here with my family and introduced my boyfriend to it and we loved it! had a issue with a missing cheese curds but Hailey was so nice and went above and beyond and upgraded our medium to a large for free for the inconvenience! read more

Always had great service and quality food. We like the spicy chicken sandwich. The burgers are also great. read more

Nice little hamburger place. Seating is above what you might expect. Food is good, nothing special but tasty and fresh.

They have some of the rudest employees. My order was messed up twice and the cashier at this locale was so rude. She tried to lie out of what she said but my friend witnessed it and could validate that she was lying. She tried to convince the supervisor that she was right but it didn't work. read more

As a Wisconsin native Culver's was always one of the friendliest restaurants we have gone to here in Arizona and it was a bit of home away from home. This store was in particular one of our favorite being so close to the ice rink during hockey season. My sons (12yo, 4yo, and newborn) and I were going to dine in and were sitting in the central booth before ordering getting situated and figuring out orders before going to the counter. My 4yo could not comfortably reach the table so he was sitting on his knees to reach. An elderly team member cleaning tables came by and told me that my child could not sit on his knees as store policy in a very demeaning tone and he need to immediately sit on his bottom. I replied ok and I proceeded to get orders and get my children situated. The team member stayed in place and continued to repeat herself very rudely until my son was completely on his bottom. For one I have never had this issue, two I do not appreciate being spoken to so rudely infront of my children especially when they did absolutely nothing wrong and were patiently waiting for me to go and place their orders.I decided to no longer stay at the establishment or place an order. It is very sad that this is the kind of representation of customer service that was given. We will no longer be eating at this establishment nor recommending it, I was truly heartbroken and upset at the kind of treatment received. read more

I was in town to run a local half marathon and had a craving for a decent burger. I came here for dinner on the recommendation of my local friend. Culver's is a mid-west burger chain, but fortunately for me there was one only a few blocks from where I was staying. They're known for their ButterBurgers and frozen custard. You really can't go wrong by buttering the buns! I ordered the Culver's Double Deluxe and made it a value basket by adding fries and a short Concrete Mixer (frozen custard) with hot fudge and caramel. People tell me that I should get the cheese curds, but even though I do love cheese, I just don't really care for cheese curds. Maybe next time. Once my food was ready, an employee brought the food out to me. I took it back to my room to enjoy. With the current ongoing pandemic, all of the employees were wearing face masks and gloves. All of the employees that I interacted with were all nice and friendly. The burger was good, so there definitely will be a future visit! read more

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