It was the second time we've eaten at Culver's but first time at this location. It is well maintained outside as well inside, with plenty of seating all around. We had a large party of 10 and we found a nice corner booth that could everyone. For our meals, I got the Culver's Bacon Deluxe Value Basket, my husband got the sourdough melt sandwich, Wisconsin cheese curds, butterfly jumbo shrimp, and then we got the chicken tenders from the kid's menu for our kiddos. The biggest surprise was that a bonus menu item for the kids meal is their 1 scoop of custard, with a choice of either chocolate, vanilla, or Flavor the the Day. The food was delivered to our table, which came out nice and fresh. The Culver's Bacon Deluxe was absolutely delicious. Well portioned with the amount of bread to meat ratio, esp with the veggies. The cheese curds were well seasoned and nicely fried (in fact all the fried foods were very tasty). Lastly, the whole staff were fantastic! Friendly, attentive, hard-working, patient, and accommodating. With this kind of service, it's no wonder why we keep coming back. Highly recommend! read more

I went in to redeem my birthday Freebie of a single scoop with 2 toppings. I ordered the flavor of the day which looked like the professional photo I shared, but what I got was just vanilla with liquid peanut butter and chocolate drizzled across the top. Not bad for a birthday Freebie, but picture expectation did not meet actual representation and that's kind of off putting and disappointing. read more

Culver's - What I got. (Single scoop?) - Ice Cream & Frozen Yogurt Near Me - Jacksonville, Florida

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We were here Saturday evening around 7:30PM, the girl working the window was pleasant but after we left we realized she had not returned our credit card. This morning I saw an additional charge at Culver's for $25.32 was made after we left. We called Culver's but no one answered. So in short- check your receipts and your wallets when you go here, or the employees may steal your cards. read more

I'm late to the party, but it's still going so I'm not mad! The staff make this such an inviting restaurant. Love the customer service and the food is good! read more

Late-night dinner and got the Double ×2 with cheese, fries and a Coke drink. The food was good though the soda was quite watered down. The lady who took my order was very courteous and was very accomodating. There were many families dining out last night and seemed to enjoy the ambiance of the place. The parking was easy and the venue looks really clean and organized. read more

Culver's - Single Cheese - Ice Cream & Frozen Yogurt Near Me - Jacksonville, Florida

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Stopped in today for lunch with my family. We ended up making two orders: one for burgers and fries and another one later for dessert. The place was busy bc we stopped right at noon. The line to order moved quickly and we were able to find a seat by moving a couple of tables together despite the dining area being crowded. They have both tables and booths, I would recommend a table or booth out of the way bc we got one in a walkway and were constantly ducking passing servers and patrons. We ordered two bacon cheeseburgers, two build your own cheeseburgers and a chicken sandwich. Most came with fries but I got onion rings. Our order came out promptly and was delivered to the table by our employee. All of the food was well prepared and I was surprised how soft my bun for my burger was and how much crispy bacon you got for a fast food burger. All in all a pretty good burger. After finishing our meals, we opted to order custard to go for dessert. The employee that took our order was new and struggled with the register so our stay and payment were more complicated than they needed to be. My daughter got a vanilla waffle cone (for ice cream you only have three choices: vanilla, chocolate, and flavor of the day), my sons and I got milkshakes and my wife got a butterfinger concrete. My chocolate shake was super thick and I had to let it melt and drink it once I got home bc I was driving and could not use a spoon. My sons said their shakes were thick also. I was also surprised by the price for our meal $60 for a family of 5 for our meals and another $25 for ice cream. A little less than what I am used to for fast food right now. read more

Culver's - Up close look at double bacon cheeseburger - Ice Cream & Frozen Yogurt Near Me - Jacksonville, Florida

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Food is always fresh and tasty. Top notch service, every time my wife and I go we are greeted with smiling faces. This is our go to fast food spot! read more

Carry out says meal will be ready by 12:05 It's 12:30 and meal still has not arrived. It always take forever to get your meal here. read more

Got in and out in no time. Service is polite and professional making you feel good. We ordered four concrete mixers and they make it right there. There are a lot of options to choose from so we try a new flavor every time. We ate a couple of days ago at a different location and it took me a moment to realize that ;) There was music playing but not too loud. Plenty of room and space to eat in or drive through. There's adequate parking as well. read more

This is a nice place to stop for a meal or just an ice cream treat. You can order ahead, sit and order online, or order at the counter. It's never too long of a wait to order or get your food. The interior is well kept, has always been clean and the staff are welcoming and helpful. There's plenty of parking and while the drive thru is long at times, it's very well organized. read more

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The food is always good at Culver's. I do think the wait is sometimes too long, particularly when going through the driveway.

I'm so dissatisfied , first the manager is not training the employees correctly, refusing to help them when they ask, and two I got handed a double deluxe with no cheese I asked for xtra cheese, dr.pepper was flavorless, manager is incompetent. read more

Culver's - There's nothing that say xtra cheese or even no cheese so they just allowed food to not be prepared. Correctly - Ice Cream & Frozen Yogurt Near Me - Jacksonville, Florida

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Ate at Culver's for first time and it was an average experience. My husband and I both had burger baskets (his was double and mine was single) and while the cheese curds were hot (but very salty) and the everything bun was good, the burgers were not hot at all (barely warmer than room temperature). Food was delivered super fast. Place was not busy. Staff taking order was very friendly. We are not likely to return as we couldn't really tell what all the hype was about. read more

Fried shrimp is the best! Service is great and you get ice cream! Fries are good as well.

We were warmly greeted by a young man at the door. He then took our order. It seems like the front end manager or manager is a very young guy but he is super congenial, polite and considerate plus super proactive. He is genuinely considerate and thoughtful of the staff he is working with them in how h speaks to them. When we arrived I went to use the ladies room and it reeked badly of urine. There was an employee using the bathroom and she went right back up to the counter and did not report the smell-shocked. I went to the manager and he was really great and receptive to the feedback. He made sure the bathroom was cleaned properly and followed up with an inspection. Always a great experience at Culver's and love their new way to order at your table instead of standing in line! read more

Culver's - Dining area - Ice Cream & Frozen Yogurt Near Me - Jacksonville, Florida

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We had dinner there this evening. First time to Cullver's. Delicious hamburgers, fries and onion rings. This is our new "go to" place for a good hamburger. read more

I was having a horrible day when I entered this restaurant. I decided to go get my free ice cream for my birthday. When I entered, Gavin was standing there with a smile. I placed my order and showed him my coupon for a free ice cream for my birthday when he not only wished me happy birthday, but gave me the biggest smile. He made my day, he has customer service in the bag. I wish more restaurants had people like Gavin. read more

Culver's - My food - Ice Cream & Frozen Yogurt Near Me - Jacksonville, Florida

Everything about this fast food restaurant is exceptional. Food, service and comfort all encompassing

We went here when it first opened and we're very happy with the food. It's been a couple of times. The food was not up to par. Fries were cold. Burger was not what we asked for but it's pretty rare read more

Culver's is my go to spot for a sweet treat! Not only is it good, but they usually have deals and coupons. And a medium is always more than enough for my boyfriend and I to share. Granted, we both don't have that big of a sweet tooth. read more

Culver's grilled cheese is bomb! It's my favorite grilled cheese from anywhere. Their broccoli is fresh and a nice healthy side option. I have yet to try their custard but I want to soon! I will definitely come here if I need a quick bite to eat. read more

Wanted a snack before heading into IKEA and came across Culver's. Never been and def would come back. Burgers were fresh and flavorful with a few options for toppings. They have a huge selection of food (chicken seafood shakes etc) but ordered a single butter burger and it was pretty good for being fast food. Employees were smiling and friendly. Slow getting the food but it was fresh so I'm not complaining . Def would come back ! read more

Culver's - Double - Ice Cream & Frozen Yogurt Near Me - Jacksonville, Florida

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Worst place to order from drive through. Always missing food or serving something completely different of what I ordered. Example:ordered 4 pieces chicken fingers and being served only 2, and (is it a joke?) 2 tiny burned morsels that supposed to be the other 2 chicken fingers. I should have taken a picture of it for all to see. Even adding items that I didn't order and charge me for it. So when I get home I have extra food that I didn't order, I didn't need and I payed for. Never again I will stop to this place. read more

We get burgers and fries here about once a week or every 2 weeks. It's the same order and I do it in the app. Todays order I placed incorrectly and the manager Thomas fixed it. I was so surprised and happy that he would even offer as it was my mistake. I keep going back because the food and service is always consistent! In today's world it's unlikely to get great service from fast food. Thank you Thomas and team! read more

I already sang Culver's praises for their burger and salted caramel shake in my first review. This is just a quick update to say their pot roast sandwich, grilled chicken salad and side salad are all worthy choices as well. I'm not usually a big fast food person but I'd stop here again for sure. Oh and ordering online for curbside pickup is really fast and easy. Just park in a marked spot, let them know you've arrived and they bring to order out to you and you're on your way. read more

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Been really wanting to try Culver's out for awhile so one night while still at work I placed an order online, since they didn't have delivery. Meh, if it's worth the drive I'll gladly do it. I scheduled it for 7pm and I ordered a Deluxe Value Basket with grilled onions added on to my Deluxe burger (Butterburger with Wisconsin cheese, lettuce, tomatoes, pickles, red onions, mayo), fries and a drink. He got a Grilled Rueben Melt (lean corned beef, Wisconsin Swiss cheese, sauerkraut, Thousand Island dressing), with fries and a drink too. When I pulled into the designated parking spot at 7:12 (I didn't figure in how long it would take for me to get over there) I pressed the button in the email stating that I was here and waited maybe 5 mins before a staff member came out and handed my order to me. Really wasn't expecting that since the drive-thru line was wrapped around the building. I went on home. The food held up all the way there and was still warm when I unwrapped it. Presentation was not there but it lacked here was made up in taste. This is one of the more enjoyable fast food burgers I've ever had and I like their bigger-than-normal krinkle-cut fries. He enjoyed his sandwich and reheated his fries in the microwave because he ate later than I did and they got cold. They weren't crispy as before but they were soft and still just as good. I can see where all the hype was coming from now. I will be back to try more items. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Jacksonville, Florida

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My first time here. It was awful. You will order when you walk in at the counter. The drinks are self serve. The tables were mostly dirty. It was in middle of lunch hour on a Saturday. So, it is not easy in this style restaurant to keep every table clean. There should of been some though. The food we ordered was cold and under cooked. When the manager was informed, they ignored us. No plans to ever go back. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Jacksonville, Florida

For the customer service experience I'm giving them a five, food giving them a four because I don't believe their fries are that great. That being said, when I pulled up to the drive thru I had the cheeriest girl on the intercom, she was kind, patient, asked questions, and was calm, cool, and collected. I liked this digital menu, it was much easier to see, and pretty expansive. I opted to get their sourdough melt, fries, and drink, got my hubby a double butter burger, and my kiddo an ice cream (don't judge, he ate dinner). After I pulled up to the window, I noticed that staff was wearing masks, which was comforting to see, and even the cashier was wearing gloves. I have yet to order at a Culvers where your order is done immediately after you pay, so while it's fast food, you will have to wait. They put a number on my mirror and I pulled up into a designated spot. About three to four minutes later, I received my food and was on my way. When I got home, I dug into my sourdough melt. It was good, it was a cross between a grilled cheese and a burger. The fries were meh. They're not the best fries I've ever had, they were fine, but no wow factor. Pros: -Variety of items on the menu -Friendly service -Good burgers Cons: -Fries could use some help Tips: If you're in a real rush, you will most likely have to wait for your food. read more

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Culver's was my fast food restaurant of choice when I lived in the Midwest. For years I'd hoped that I'd again live in a city that had a Culver's but I had no such luck in New England and on the West Coast. So I've been settling for Culver's during my travels. Recently, however, franchises have been popping up all around this area and one finally opened close to where I live. We went here the first time the day after they opened so we were not surprised to see a long line of people. Unfortunately, the dining room was closed so everyone was in the drive-thru lines. They moved relatively quickly that time but on subsequent visits, my experience with the efficiency has varied. I stick to the butterburgers on this menu but others in my family have tried the chicken sandwich and sourdough melt, both of which they enjoyed. The burgers that I've had here have been good, with the exception of a soggy bun on one visit. The fries are fresh, the cheese curds are delicious and have both white and yellow cheese, and the custard is as good as I remember. What I appreciate about Culver's is that they make the food fresh but that sometimes leads to the drink that they hand you at the window getting watered down or the custard melting while waiting for the food. But, overall, the process works reasonably well. I've been to this location almost every week since they opened and I imagine that I'll continue to be a regular customer. I'm glad to have a Culver's b read more

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Long wait then received wrong order, asked for a refund so I could leave. Lady was very inconvenienced for me asking for a refund.

Wait long enough to get the order cooked so they can give you the wrong order and then tell you sorry but we heard fries if you park we can up charge you for the correct order. I should have known. read more

The Service and food delivery was very slow. Quality of food taste wasn't satisfactory, burgers were extremely poor quality and overly cooked. All food was cold when brought out to the car. read more

If the kids didn't love this place so much---I wouldn't think twice about not coming here on my own. Lol! Apparently everyone was at Culvers today with school being out, because they were slammed! But let's talk about grace under pressure -- this team has it, and they moved as quickly as possible while still remaining uplifting, positive and putting service first. Huge shout out to the manager in today -- he was leading by example and hustling. And our boy, Travis!! You're the best, always remembers my name, he's super helpful and friendly. We love Ms Beverly, Mr Ben, Mr John, and the rest of the team, too. Other than our desire to try every flavor of the day custard, they're definitely a huge reason why we keep coming back. read more

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the place was clean and the service was super friendly. the burgers were flat, and slightly crispy on the outside. They were a little salty and super greasy for my taste. That said, everyone in our group loved them. read more

This was the worse experience with this restaurant I ever had. We waited over 15 minutes to get our food we had number 17 and there were numbers 13,14,15, 16 still waiting for their order and no telling how many people were waiting behind us. When the girl game out it looked like a juggling act from circus. It's amazing she didn't drop any orders. Our burgers were over done and cold, fries were cold and chewy. Just bad taste and bad all around. You guys owe me $24.92. Never be here again read more

I loved the experience,, definitely a great place to eat. I took a date there a few weeks ago for the first time and she loved it .

Food and experience use to be top notch at this place. Last few times we've been the foods quality has slowly fallen off and the service has taken a nose dive. I guess the longer it's there the worse it's gonna get. Kinda sad too I use to love that place but this is the 4th letdown in a row prob won't be going back. And don't say "it's because they were busy" if you've been to this place any time since it opened it was always busy. It just seems some of the workers don't care like they use to and it lets the whole crew down. Oh well. read more

I never had Culver's so this was my first time and definitely not my last. I got the chicken sandwich, which was the best. The chicken was super crispy and super good. They had some type of sauce on there it liked like mayo but it didn't taste like it. So let me know is Culver's had their own sauce. I got the meal with that chicken sandwich. The meal is the sandwich, fries and a drink. You can pick the drinks your selves they don't have that many options but still they are good soda brands. After that I got a custard, chocolate and vanilla, it was amazing. I couldn't stop eating it. The service was great. They got your food really quick. They make you put down a number so they know where to go. The atmosphere was really cool was a little tight but it was bad. This place was really good. I recommend it for you to try. read more

Listen, is Culver's good for my health? Probably not, but maybe? Some of the kindest people in the universe work here, I know that I can come in and every single time get a delicious gluten-free burger on a bun that does not fall apart like many other gluten-free buns do. I've heard my pleasure, more times here than I have in that other location you know with the chicken stuff... A favorite treat for a really good drive thru burger. read more

John loves Culver's for their concrete shakes, we popped into the drive thru after walking around Ikea. The lines were long, but moving and I admit they have a good handle on the drive thru. John was happy for his treat and I was happy with the fast and efficient service. Tasty treats! read more