Terrible service first they took 20 minutes for me to get my order in 106 degree weather then they give me the wrong order after driving 10 minutes back home, food was decent not the best also , I had asked for a Coke Zero due to the fact I'm diabetic yes I know soda and diabetes don't go together but I get home and I find out it was a regular Coke and my sugar levels are through the roof making me think I had drank a soda pop with no sugar which I clearly asked for through the microphone !!!! read more

We drove 20 minutes out of our way to enjoy a culvers lunch but after ordering our food we turn the corner to look for a table and found someone slumped over, passed out completely, pretty much overdosing. Me disgusted, not wanting to watch this while I enjoy my meal we go to the other side of the restaurant to sit & I go let the employees know. They then said "thank you for letting us know" and did nothing. Us uncomfortable we tried to ignore him and enjoy our meal. They did not ask him to leave instead left him be. He then woke up, stumbled outside assuming to take "another hit" and then stumble back inside even worse. AND SAT at the table right next to us when I purposing sat at a table where he wasn't in our site, he then went to another table, practically hopping around dirtying every table and infecting with god knows what he has. He was clearly not in his right mind, he was clearly homeless, and on severe drugs. They let him stay and "enjoy" his high while it ruined our lunch . I was disgusted, how could a "family" resturant let this happen? Even after I told them I was extremely uncomfortable and my three year old son should never witness that. How would YOU explain to your young son that, that man is high and practically dying on the table next to us: How could you let a overdosing person stay in the middle of your dining room with a full lobby of people? I understand that Arizona has a drug problem but we should NOT be allowing it in a resturant that I'm paying for a meal with my FAMILY. They never made him leave and never called the cops. I will never go to this location again since they don't cater to family's, or care about our safety and/or comfortablity. I am dumbfounded with my experience with a resturant I used to love so much, and it is now tainted with that unforgettable experience . read more

Nothing Special Culvers is an decent place to grab a good lunch or dinner. However, I didnt find anything special or spectacular. Culvers offers some different items from the ordinary burger shops. Today, I had a grilled chicken sandwich and french fries and cost about $8. I guess Culver's has better fast food than most other fast food restaurants but nothing I would go out of the way for. All in all I guess it's a nice change of pace from the typical, Wendy's or McDonald's. Maybe, next time I will spluge and try one of the Ice cream treats look very good. read more

Unbelievable. Waited 20 minutes for food. During that time watched 2 people have issues with their done in orders. Decided we should check our to go order in the car before leaving. The receipt was correct. Bacon was missing on 2 sandwiches. The burger ordered just without a bun was given to me as just a patty with cheese. I brought the food back in and it took over 15 minutes to re-make it. The second time, my chicken sandwich STILL had no bacon. The only thing done to the burger patty was it was thrown on top of some shredded lettuce. I went back in and just asked them to give me some bacon on the side so I could put it on myself. One side salad had cheese and tomato, the other was just lettuce, one slice of cucumber and croutons. Fríes were soft and mushy. $35 worth of food, over 45 minutes to get it, and it still wasn't what I would expect from Culver's. read more

Culver's - Menu board - Fast Food Near Me - Glendale, Arizona

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Great food great service must try if in the area Ambiance is just okay it's a fast food restaurant read more

We stop at this Culver's often. The food is very hot, totally fresh and tasty. The staff is friendly and efficient. Definitely our "fast food" place. We also appreciate the coupons for urges on the back of the Fry's grocery receipts. read more

I've been to this Culvers 3 times and likely won't go again. First time was excellent when it had walleye pike on the menu. Fish was excellent and no delivery problems when I called in early. Second time, no walleye and order wasn't ready when I arrived at the time agreed upon. I had to wait 15 minutes in the parking lot for the order. Third time was a disaster. Apparently, it has its own way of pricing its sides other than its published menu pricing. Not only was the order not ready, I had to wait 20 minutes in the parking lot, was charged incorrectly, and was shorted an order of fries. Last time I'll use this Culvers. read more

If I could give a negative star I would. First, we had to wait at least 20mins sitting there, and nobody told us what was going on. When I rang the button, the manager answered in a very irritated tone and advised me that the longer I ask the longer my food will wait, like I dont have the right to ask when my food is taking forever. We waited again for at least 20mins more only to be told that they didn't have the ingredients we ordered. Zero communication from the time we ordered. We wasted almost an hour for nothing. Horrible customer service and management!! read more

Culver's on 99th Ave in Glendale. Food was good, service Ok, unfortunately the place was filthy! There were 5+ teens working while there were 4 customers. Floors were filthy, women's bathroom the same plus it smelled like an outhouse (plumbing problem?). There was no excuse for such deplorable conditions with that few customers. I asked for the Mgr. One teen said he was "out on break". Will never go here again. Now I see why they have such a mediocre rating.​ read more

Sooooo I absolutely love the burgers here but you guys completely neglected me. I ordered just a value basket and I watched you guys serve like 6 customers (not even including people in the drive through) and they all got their orders and I'm just sitting there... I'm no food service person but I don't think it should take almost a whole hour to make a double with fries ;-; please don't neglect me next time I come back..... read more

Awful Greasy and to say this is my 2nd time at a Culvers. The first one was in Queen Creek AZ off Ironwood. I ordered the fish n chips and my son ordered roast beef sandwich it was Wonderful so I thought to take my family when we were going out of town. THIS location was Horrendous!!! Bill came to $6xy sumthn of Greasiness!!! I posted the THICK CRUSTED FISH N CHIPS NO FISH JUST CRUSTY CRUST!!!! Piled a heap of crust onto the tray looking for the fish!!! The onion rings were burnt and thick just a thread of a sliver of onion!!! I emailed the Company directly and heard nothing from their "we'd love to hear from you"...... gross disappointed! read more

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Met a wonderful person up at this location earlier in the week. It was during the lunch hour but it wasn't crowded at all. Service was friendly and exceptionally quick (minus a small cash register snafu.) Food was at our table quickly. Quality was excellent and of course I can't resist the diet root beer. I normally don't come to any Culver's anymore for drive-thru service, and it's also a bit pricey. But this was inside seating and the service was far better than what I've been use to in the past. I get they're crazy/busy before Cardinal's games! read more

i've been waiting for my one burger (that's all i ordered) for well over 30 mins. i'm seeing everyone else get their orders. i used to work here and i know it does not take 30 mins for a burger to cook. the item that takes the longest is the spicy chicken and it's 5 min read more

This location needs some help. Stood at the counter with zero acknowledgment while two or three employees stepped up to print receipts or orders then walked away. Tables were dirty or sticky. The floor around the beverage station was so sticky it pulled my sandals off my feet. The kid who brought out our order slid it onto our table while looking in the opposite direction. Food was fine. I just hope the kitchen is cleaner than the dining room. I certainly don't expect fine dining service, but I think I'll stick to the drive thru. The girls who work the window are always friendly... and I can keep my shoes on my feet. read more

I've been to many of the Culver's locations around town and it's usually at least okay. It's fast food I don't expect much. I stopped here for lunch before work and asked for a butter burger combo with side salad. I didn't pay too much attention until I received the food. The food arrived fast and was good, but I received a double burger instead of a single which what I wanted. read more

Stopped in to buy me and five of my coworkers lunch but wasn't able to eat there because they do not have Apple Pay/Samsung pay it is 2021 The food is already expensive and for them not to have Apple Pay is super trash owner need to step his game up read more

Fresh food made and brought to the table. Daughter number 2 and I decided to break for lunch at Culver's after shopping. We had a coupon for Buy 1 Value Basket and Get 1 Free. We ordered the Culver's Deluxe Basket and the North Atlantic Cod Value Basket ($8.50 each). Later, we purchased a Deluxe Snack Pack (around $5). The Butterburger at Culver's comes with a nicely toasted bun. The burger is tasty and the veggies are fresh. We adore their Culver's root beer almost as draft A&W. Not quite, though. The North Atlantic Cod came beer battered, but the sandwich seemed a little small to me. Crinkle cut fries are plentiful in the basket. I got their sweet potato fries. It was nicely fried. The value baskets are generous in their fries. You also get a medium drink. Without a coupon, I believe that the snack pack was better price-performance. We had our fill, and sadly, did not finish our fries. We will come back again. read more

OMG how can people eat this much cheese? I thought I was hardcore. I'm not. I got some sort of Colby burger with a side of cheese curds. I wanted as close to the Wisconsin experience as I could get...at least without the alcohol poisoning. My problem was not how rich this food was, and you'd be silly to come here and not understand what you're getting into. My issue was how *bland* it was. The crunchy bits of onion straws and little dab of what I believe to be steak sauce didn't help. The bun was flavorless and not even toasted. Do you even use salt and pepper on your meat? I was more excited about the signature root beer...and the giant TV tuned into the NBA playoffs. Service was surprisingly polite. Like, even better than In n Out. I'm not saying it's bad, just that I really don't get it. Seems like a great hangover cure, though. read more

First let me say that it's hard for a mid-westerner to say anything negative about a Phoenix area restaurant that serves walleye pike, and it's always excellent at this restaurant. However, like Mr. Culver says, Friday night fish fry is a mid-west tradition. Hence the problem. There are too many mid-western transplants and too many others in the Valley who have come to love walleye pike. Friday night at this place is a zoo even though there are employees stepping on each other. I call my order in at least an hour before I pick it up, so I don't have to be directed to a parking space to wait. Even though I called in my order an hour before pickup, tonight I was directed to a parking space and had to wait 20 minutes, even though other customers came to the drive-up window and went. I'm guessing my call-in order must have been misplaced so they had to start from scratch. Word to the wise, avoid this place on Fridays....especially around dinner time or expect to spend an inordinate amount of time waiting at what is supposed to be a "fast-food" restaurant. read more

I love this place! Not only does it feel welcoming, but the food is fresh. It reminds me of Braums in Oklahoma. The frenchfries are fresh and great. When you bite into a burger it just feels right. I enjoy how great their customer service is. You go inside it's clean and sanitary. The drive in sometimes takes a while but because the fresh burgers and fries I'm okay with it. I love how in the drive in they will explain what's all in something and they are promptly on knowing the menus. They greet wheb drive up and also I love to ask what their favorite malt is so I can try. read more

Culver's - ButterBurger X-ing - Fast Food Near Me - Glendale, Arizona

First time here and love their food. Was greeted with a hello and a smile and had very fast service.Obviously from all the complaints I read I would suggest if someone is in a hurry don't come to the drive-through. We ate here and got our food and dessert very quickly. Everybody had a smile and was very friendly. Definitely look forward to returning.Food was fresh and tasty. read more

Culver's - Yummy concrete mixers - Fast Food Near Me - Glendale, Arizona

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Nice variety Great quick meal before catching a ballgame Service was prompt Restaurant was clean read more

I'm not a fan of maggot burgers with flies on the side. My wife just got out of the hospital from a bowel perforation, she has a limited diet and plain chicken is one of the few things she can have. We've had the same meal the past three dinners from this location, but today we got a heavily seasoned chicken breast with a grilled fly (no that is not a misspelling) next to her sandwich. I decided to check my sandwich and the cheese was definitely molded. Needless to say we will not be eating at this location again. Who knows what illnesses people might get from food they don't thoroughly check. What's worse that when we contacted them (we didn't want the whole meal comped, just the cost of the chicken sandwich) they proceeded to tell us about a time they had flies crawling out of their salad and demanding proof (in the form of bringing the sandwich back, probably so they could serve it to someone else). This is ridiculous and poor customer service. Even corporate didn't seem to care, saying that each location is individually owned as if that was some kind of explanation. So, if our voice will not be heard by the restaurant itself, I'll make sure it is heard everywhere, we've already filed a complaint with the Environmental Services. read more

Not only is our food from this location always immaculate (always hot, super fresh, never wait long)...but today one of the drive-thru employees running orders out saw we had spilled something sticky in the car's cup holder...and said "here I'll take that and wash it out for you". He took our cup holder, sprinted inside, and came back out with it super clean right before our food came out. Didn't get his name, but he made our day and deserves a raise because that's some above and beyond customer service read more

If I was able to not leave a star I would of. My husband, daughters and I came into this place at 6:00 PM June 26th 2022. My husband had asked the person up in the front FIVE times the same question and she REFUSED TO LOOK UP FROM HER DAMN PHONE TO EVEN RESPOND!!!! I told him "she's to busy on her phone to pay attention" ANOTHER 10 seconds went past then she finally looked up at us, turned around and ignored us. Another kid turned around and AGAIN my husband had to ask this kid 4 times the same question. I asked to talk to a "manager" and she was finally coming out when we started walking out. I talked to her and told her the issue and she didn't F'ing care either. She said "well we are busy and they are kids." I told her idc if they are kids or not they are suppose to be there doing a job not playing on their phones. She said they are having that issue WELL IF THEY ARE THEN GET RID OF THEM!! I told the "manager" I'm surprised they could stay in business with this shitty service they give out. Turned around and walked out. read more

While getting my house panted decided we needed something fast to eat stop by Culver's first time and actually disappointed with the 'Cod' it was tasteless/oily. I do not recommend Culver's if you have a 'healthy eating life style'. On a brighter note! I contacted the manager explained my experience and he apologetically was eager to make things right so thank you Eric. read more

My absolute must-stop dessert place every time I visit Phoenix. The concrete mixers are my favorites, seeing as how you get the joy of ice cream and the benefits of a couple dozen flavor combinations. The mint is interesting, but mixing it with peanut butter cups is not advised. I also enjoy the savory things here. The cheese curds and french fries are equally enjoyable. Sadly, I didn't get chili fries because they were out of chili on my last visit :( Next time in Phoenix! read more

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Normally Culver's is the place to go but as I pull up they're closed earlier than the hours say online because of a Christmas party?? Never had I heard of a fast food restaurant closing early to have a Christmas party, at least make that known online at the very least. I'm significantly disappointed in the service. read more

Being a member of the coastal elite, I've managed to accidentally avoid Culver's my whole life - who knew this Great Lakes region fast food standard had made it to my new home court in the Southwest? You gotta respect the Wisconsin-ness of doubling down on the dairy products and literally adding them to everything. You like burgers? How 'bout the BUTTER burger! You usually get fries with that? Replace them with fried CHEESE CURDS! And why have ice cream when you could add EGGS and have a frozen custard! Gotta be honest, it works, and it establishes Culver's as unique compared to BK or McDs. Culver's is bound to go full KFC Double Down and release a butter burger with a layer of cheese curds and a fried egg - its in their DNA, and you know you'd try it! Release it for football season and call it the Cheesehead for the Packers fans, or give a nod to the health downfalls of fast food, add bacon, and call it Culver's Last Stand. Msg me for more US History and NFL themed burger ideas, Culver! read more

EAT HERE AT YOUR OWN RISK, YOU HAVE BEEN WARNED! Cold burnt hamburger. I should of known something was up when I got to the drive thru at the peek lunch hour and not one car in the drive thru. I thought well lucky me! Lol French fries were warm from most likely a heat lamp and thought well the burger should be nice and hot since I am the only one here, nope ice cold like it was made an hour before I arrived. I went through the drive thru and parked at the Denny's to eat which is just across from Culver's so there should be no reason it would of been cold. Asked for no mayo which they got right but put no ketchup on it. Not sure how this franchise owner is making any money but it's obvious he doesn't care about the 3 star rating. If I could leave a zero I would. I through it in the trash and did not have time to deal with a return so my loss but maybe you won't make the same mistake I did. If I would of read the reviews first I wouldn't of eaten here. They also have two food violations for not washing hands and not storing food at the right temperature. read more

Culver's - Cold hamburger - Fast Food Near Me - Glendale, Arizona

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Sourdough patty melt was greasy and the meat patty was so thin I could almost see through it. French fries not completely cooked and not hot. Cashier pushing trash down inside the garbage can and went right back to waiting on customers without changing gloves or washing his hands. I usually get chicken sandwiches and they are always good, I wont' be eating here again. read more

After a long day of work, I decided to come to this Culver's for some ice cream when I encountered terrible service. The workers had a bad attitude from the moment I ordered. Definitely disappointed and will not be coming back read more

Usually love Culver's. It was a fun family spot for us. We liked the fries and butter burgers but mostly love the custard. We would come just for the custard sometimes. Tonight we ordered regular concrete mixer with chocolate, fudge and snickers and one with the ice cream of the day lemon crumble, fudge and strawberries. We were served ice cream soup. Immediately we noticed the texture of the ice cream and threw it out We were waiting for quite awhile in the drive thru also to be served this ice cream soup. Mine was ice cream soup with frozen strawberries. We don't know what happened, they had been delicious and quite thick before. It was unsatisfying to a sweet tooth and waste of a couple dollars. Won't be returning. read more

Do not eat here!!! They messed up my drive thru order and gave me fries instead of cheese curds in one of my combos. When I went inside to tell them about the simple mistake she said it would be $1.50 for the upcharge. That's kinda weird most places would've just said "sorry about that here's some cheese curds" but whatever, It's a buck fifty. So the girl on the grill says something to the register employee along the lines of because the food had already been served I needed to give the fries back or it was gonna be full price. (Keep in mind this was their mistake) So I laughed hysterically and said "are you serious?" and the incredibly rude and unpleasant girl working the grill says " if he's only paying for the upcharge I need the fries back" so I walked to my car and got the fries (that had now been sitting in my car for about 10 minutes) gave them back to the employee at the register. I was expecting her to toss them but she turns to the grill cook and yells "here's your fries" and put them by the serving window. I said "that's disgusting" and walked out. I don't know what happen to them after that. What gets me most is the attitude of the employees. Zero accountability. I don't think I've ever had such an unpleasant experience at a "restaurant". Go buy a pound of ground beef for $4.00 and make a crappy burger at home instead. read more

My family of 4 visited this location on 10/29/21. Everything was great, the food, cleanliness of restaurant and friendly staff. Manager Eric went over & above to help us all decide on our order. Thank you so much! read more

Delicious!!!! great place to take kids. they were super nice and helpful. this was a first time trying Culver's and we can't wait to go back and try more items. read more

Good food, and fast service. I went here on a Thursday night with my friend. She ordered a burger and fries and a vanilla mixer with brownie. I ordered a mushroom swiss burger with cheese curds and a peanut butter cup mixer. Everything was prepared according to what we requested. The ice cream came out first then our food. read more

Culver's is a delight. They are always on target with butter fried burgers, which is something you just don't find at any other current burger joints. It's why the meals take longer to come out once your order is placed, even in drive thru. I order what I usually get when I go to a Culver's, and that is the Mushroom and Swiss burger. Side of fries and a Mountain Dew, and I'm golden. Normally I'd get the Wisconsin cheese curds, but today I was in a rush to get to work and the cheese curds can drain you of all energy with their deliciousness, even with the caffeine/sugar combo from the Mountain Dew. Looks like I'll be returning to this joint a little more than I should, as I recently discovered that this Culver's is merely a few miles from my workplace out in Buckeye. read more

Culver's has become an institution in our family, having frequented the Deer Valley location when we lived in North Phoenix. Having recently moved to the west side, we were pleasantly surprised to see this new location opening, and we were not disappointed! To say this location is different from others in terms of food would be a lie - it's just as tasty as any other Culver's I've stepped into. The chicken strips are some of my daughter's favorites (she's quite the connoisseur of poultry) and the Butterburgers are quite tasty. I highly recommend getting a Snack Pack - a smaller burger or two piece strip, small fries and small drink, and saving room for desert. The custard is definitely the star of the show! Kids meals are wonderful here, you get your choice of burger, 2 chicken strips, or corn dog, choice of applesauce or fries, and choice of drink. On the back are two "tokens", i.e., coupons; one to save (when you collect ten you can redeem a prize, such as a mini football or basketball) and one to use on a free kids' scoop of custard with one topping. Hint - when driving through, let them know you'd like to use the custard token at the time of purchase. What did make this particular location stand out for us was the service. Not that they've been bad at the others, but this one seemed just a step above. Smiling, friendly, and helpful employees taking your order, and the employee who brought us our food acted as a waiter - "Anything else I can get for you? Does everything look right?" - all done with an extremely positive attitude. Recommend for anyone looking for a quick bite in a comfortable atmosphere! read more

The Culver's double deluxe Butterburger . Do I have to say anymore? The only reason I don't give Culver's 5 stars is because the amount of calories lol read more

Culver's - The Culver's double deluxe Butterburger "enough said" - Fast Food Near Me - Glendale, Arizona