My husband and I visited this location last Saturday evening for dinner and had a great experience overall. We decided to order through Uber Eats since we had credits available to use toward our purchase, and our food was made hot and fresh. We ordered the large Italian Beef combo with peppers. The sandwich was very flavorful, although I do wish the peppers were automatically included instead of being an additional add-on. We also ordered the spicy chicken sandwich combo and added cheese, which was an upcharge, along with our drinks. The staff was very friendly and welcoming throughout our visit. We even met a nice young man who kept us company and made the experience even more enjoyable. The inside of the restaurant was spacious, clean, and comfortable, and it was not overly crowded that evening, which made for a relaxing dining experience. One helpful tip -- be sure to sign up for their perks/rewards program to receive specials, promotions, and points toward future purchases. Overall, we enjoyed our visit and would return again. read more

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Ordered a char sausage dog that I waited for at the drive thru. The. at drive thru, I had to wait to the side longer than everyone else who order after me. Drive home after all that wait and not even get my correct order I paid for smh read more

Portillo's Avondale - This is not a chat sausage dog I paid for - Hot Dogs Near Me - Avondale, Arizona

I picked up a chocolate cake today. It was for a birthday. We decorated it at home. It was bizarre that the person who worked at Portillo's told me she hated Portillo's food. Why would Portillo's hire someone who audibly tells the customer they hate Portillo's food? Corporate America obviously has no idea how to hire and retain the BEST employees. read more

Stopped by today after golf to give their new Big Burger deal a try. Easy to order with the large self serve menu. Then it's just wait a few minutes for your number to be called. The meal is large, the burger has everything on it and is 'open wide' to get a bite. A pile of fries that was more than I could finish and a drink. Burger was their char broiled standard and barely fit on the roll. Overall a great buy for the $10.70 price. Only thing I would change is the itty-bitty plastic cups that you need fill for ketchup, you need about 5 of them for the fries. read more

Portillo's Avondale - Hot Dogs Near Me - Avondale, Arizona

Meeting some friends in Avondale, after a few Portillo events, I decided to invite everybody over to Portillo's, of course, because I've been craving their hotdogs for the longest time. My favorite Portillo is the one in Queen Creek. My second favorite is the one in Gilbert. This one was really cold inside. Their AC definitely works lol . OK, back to the food course we all had to try a Chicago style hotdog let everybody know that they put ketchup and ketchup on a Chicago style hotdog. Rumor has it the original Portillo store does not carry ketchup, but the store across the street sells ketchup to Portillo's customers. I love the burgers here and definitely love the french fries dipped into the cheese sauce. Sadly, we were going to go back for dessert, but we had no room left over hehehe. We will be back! See you again Avondale Portillo's! read more

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I went to Portillo's yesterday for the first time in the valley -- I have eaten here before in Chicago (where they're originally from). The restaurant is huge -- upon entering, you go to the right to get in line to order. There are kiosks available to order but I opted to wait for the cashier. He was very nice and answered all of my questions! I ordered the Italian beef with peppers with a strawberry milkshake. The Italian beef was tasty but I feel like the peppers are a necessity -- without them, I don't feel like the sandwich would have had the flavor it needs. The milkshake was creamy and not too thick (so you can still drink it through the straw) with little pieces of strawberry. Yum! Give this place a shot! Service is good and fast and there's something for everyone here. read more

Portillo's Avondale - Hot Dogs Near Me - Avondale, Arizona

I thought Portillo's was pretty solid. There is plenty of parking, the dining room is very large with a huge assortment of nostalgic curios to keep you entertained. The restaurant itself is very well done. My wife and I decided we would try to see how a staple of many restaurants compared. That was a simple cheeseburger. I thought it was solid burger. It tastes like it came straight off of the backyard grill with plenty of vegetables and overflowing with melted cheese. The crinkle fries and onion rings were good as well. The only negative observations were that we went to two tables that had food debris on them and there was an employee at the pickup counter eating while she worked. Yes, I will be back. They have a diverse menu that I would like to try more of. The employees were pleasant and the food was good. Great Chicago theme! read more

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I just had the Caesar salad at Portillo's Avondale, and; I can say emphatically it's the bomb. If you never had the Caesar salad at Portillo's, I would recommend you added it to your order and enjoy yourself. Think of The Jackson 5. Enjoy yourself, enjoy yourself, enjoy yourself with me. Yes, have fun Muhammad Amin read more

Portillo's Avondale - Hot Dogs Near Me - Avondale, Arizona

Always consistent. Food quality is identical to ten years ago when I first had it in California. Service is quick. The place is always clean. Can't complain. read more

I am shocked at my experience here. First off, the atmosphere is very cool and definitely encompasses what they are going for. The interactions with staff were pleasant and the service was quick. The food itself is very on theme and that's what blew me away. I ordered the spicy chicken chopped salad and was shocked at how the flavors were combined to make it taste exactly like the inside of a chopped spicy Italian sandwich. The salad was HUGE, and even came with a side of bread - normally I do not eat the bread side because it's usually basic. Not this one. The bread was warm and very fluffy with a good chew. Even the whipped butter on the side was great. Very happy with the experience here and cool to see the themes of Chicago play through the restaurant and the food! read more

Portillo's Avondale - Spicy Chicken Chopped Salad - amazed at how this tasted like a spicy chopped Italian sandwich! - Hot Dogs Near Me - Avondale, Arizona

This restaurant has a huge parking lot and tons of seating! There is a huge pick up and delivery window, kiosks to order at, or cashiers you can place an order with. There was no long on a Tuesday at12, so ordering and getting my food was quick! I ordered the chicken salad with bacon and pecans (the dressing was ) which came with a roll, and a sweet tea. The roll was bland and cheap tasting, but the salad and tea were ! read more

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I am beyond disappointed with you, Portillo's. You used to be great when you first opened I can't even get what I want when I go in order. I was trying to buy one of the whole limited release birthday cakes and I wanted to get a whole one for somebody's birthday and all they said they had was pieces so usually if I don't get what I want you no longer have my business. I'm extremely disappointed and will not be back. I guess I'll just stick with In-N-Out Burger or white Castle. read more

Wow! I'm so glad I stopped in here. Looking for a new spot to try the inviting ambiance drew me in. Once inside the 50's style theme accompanied by the awesome soundtrack of oldies had me bopping my head and singing along! Not too confusing the menu is easy to understand. I order the #3 charbroiled burger ( I love burgers!) My hubby opted for the #1 Italian beef sandwich. Our cashier Jill was a breath of fresh air. You can tell she enjoys her job. Was very helpful when I'd mentioned it was my first time visiting Portillo's . Jill mad the right suggestion for my order and it was the perfect!! My burger was mouthwatering!! The char flavor was just perfect with the fresh crisp lettuce and tomato. The crinkle cut fries and hot cheese dipping sauce. Yum!! The Italian beef sandwich (with a side of gravy) and spicy peppers. C'mon! Every bite better than the first! I can't wait to come back & try something else! I hope I run into Jill again. She is a Diamond in the Rough I do hope she's recognized by management as she's made a great first impression ! read more

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It's very frustrating that you place an order you get all the way home after going through traffic and you don't get what you ordered. This isn't the first time at this location and of course I didn't get a , receipt there wasn't one in the bag. I ordered the beef with peppers and dipped. I got beef no Peppers no dip or if they call it wet. I probably won't waste my time anymore. read more

The food is so good, I highly recommend! Great Italian beef and dogs. What more do you want?

This place has an interesting ambience about it. Great food with lots of choices. Customer service was friendly, and one employee even went above and beyond for me. I would definitely recommend trying this place at least once. This has been my go to, after the gym for a couple of days now. read more

Portillo's Avondale - Dog, fries & cake! - Hot Dogs Near Me - Avondale, Arizona

Excellent old-fashioned Chicago food with amazing Arizona hospitality. The big guy at the window was cheerful, friendly, and provided great service. We will definitely come back and tell all of our friends. Best Portillo's location ever! read more

Ok - I'm from Chicago and know Portillos! This location is a joke! I could have cooked the stuff myself faster!!! Oh and that being said, they got my order wrong? read more

My 2nd time eating here. Boy oh boy they have the best char burgers in town!!!!!! Delicious!!!!! Love those cheese fries too!!!! Don't forget the slice of choco cake !! 5 stars!!! read more

Portillo's Avondale - Awesome - Hot Dogs Near Me - Avondale, Arizona

This was my 1st bad review on Portillos. I normally order from Chicago. This time I just order 1 sandwich. A larger, extra beef with a side of peppers. What I got was a half a beef skimpy beef and one pepper slice. Very disappointed! read more

Portillo's Avondale - My full beef with extra beef and a side of peppers. Delivered from Uber. This is pathetic - Hot Dogs Near Me - Avondale, Arizona

Definitely the best location out in the valley food tastes great as always, and service is awesome as well. Kai took our order and made us feel like we were at home. He definitely deserves a raise no joke. This location is 1000 times better than the one on Bell at arrowhead will definitely be visiting here more often. read more

Portillo's Avondale rocks! I am such a fan of their Italian roast beef sandwiches, but I tried out their burgers today and was blown away!!! Chargrilled and tasted like an old fashioned diner grill burger. Fries and a shake either that and I was a happy camper! read more

Food is great everytime except the person packaging up for food delivery always forget extra sauces that are paid for. Tonight we ordered and got our normal beef and combo sandwiches. My wife loves the giardinera sauce they make. Two times in a row now, they have forgotten that. Also this time we ordered a salad and no house bread that normally comes with it. It's the little things that can make or break a night out. We have a 1 year old so it's not easy to always go out. Food delivery is a blessing if it's done right. read more

Ordered to cob salad , no bacon. Came with no dressing, chicken,very little blue x Super disappointing. read more

First visit, and it was not a good experience. I will say that the chocolate malt was perfect, but definitely not the rest of our family order. Ordered a beef & cheddar croissant, take a look at the menu, then a look at the soggy cold mess I received. Definitely not a flaky croissant as promised. Our family of 5 placed an order for over $100, it took nearly 30 minutes to finally get handed our food at the pick up counter. Staff passing back and forth, nobody calling out orders for pick up, just kept stacking them up. Staff literally dropped one ladies order on the ground as we watched them pick it back up and place it back in the bag and later hand it to her (I let her know). Manager just kept saying they were "super busy", yet half of the tables were empty, also saying they were under staffed... at least 10 people behind the counter. I will not be going back to a Portillos, ever. read more

Portillo's Avondale - soggy and cold, no cheddar or sauce. - Hot Dogs Near Me - Avondale, Arizona

3.5 stars would be more like it, but I'll round up. We stopped by at around 8pm on New Year's Eve and the place was totally empty of guests, but the well-staffed kitchen seemed busy, presumably with to-go and drive thru orders. Having never been before, we went for the classics. I had the Chicago dog and it was perfectly fine. Not bad, not at all remarkable. Probably wouldn't get again. My boyfriend tried the Italian beef but made the rookie mistake of getting no peppers. I'd go for this one myself next time but definitely with peppers and extra gravy. Was edible but a bit dry and lackluster without toppings. The fries and milkshake we shared got a thumbs up from both of us. Fries were crisp on the outside, fluffy on the inside, and perfectly salty. The shake tasted just like a Hostess ding dong/ho ho and I, as gross as this may sound to some, really enjoyed having chunks of cake to chew on, even if it was a bit difficult to get through the straw. Fun to try but would opt for a seasonal flavor of cake shake or a different dessert altogether in the future. The restaurant seats a surprising number of people and, given that they sell branded birthday candles, my guess is that this is a popular spot for a kid's birthday party, which seems like a good idea to me. Lots to ogle for the vintage sign lovers of the world, too. read more

This is my first time eating at a Portillo's! I cam here with my parents. I got the Rodeo Burger without onions and onion rings. It was really good! The place also looked really nice and I loved the 1950s vibes inside. The cashier, Jill, was really nice as well. This place is almost similar to Freddy's Steakburgers but like a restaurant version! read more

I received a cup of cheese sauce that was half full. When I called the restaurant about it, I was informed it was supposed to be half full. I frequent Portillo', and never have I received anything half full. read more

This Chicago-style hot dog chain does not have a presence in my home community so I wanted to take advantage while in the area. The location is off I-10 in the western Phoenix suburb of Avondale. The place was very spacious with a fast food diner atmosphere. Separate counters were set up for online/catering orders, dine-in orders, and food pick-up. Besides hot dogs, the menu also carried char-broiled burgers, salads, and sandwiches (beef, sausage, chicken, and fish). With the Portillo's name, I had to order hot dogs which I did with the #2 Famous Five Combo. Two hot dogs, small french fries, and a drink made up this combination. The all-beef dogs were dressed with the classic Chicago toppings of mustard, relish, onion, tomato, celery salt, pickle, and sport peppers. The french fries were the crinkle cut variety while my drink was a sweet iced tea. Even the bun was Chicago-style with poppy seeds present. Being originally from the Midwest, these hot dogs brought back memories of road trips to the Chicagoland area. They tasted exactly how I remember a Chicago dog to be. The fries didn't add much as they were ordinary, but that's not why you visit this brand. It's too bad for me that the nearest Portillo's branch is roughly 90 minutes north in the Buena Park area of Orange County, CA. read more

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The burger was great amazing ambiance sprite was very carbonated restaurant was clean

Worst experience ever at a Portillo's. Had to download and use the app while in the restaurant (as did another gentleman). After ordering online in order to get the promotion, I waited over 20 minutes and finally asked order status. Not one employee asked me if zip needed help as they were on their cellphones on the food line. Ask for a manager as the employee gave me the "deer in the headlights" look and offered no help. Manager Annabelle was of no resolve either, handed me a bag saying "Oh, here it is" . Didn't offer to refresh the order. Poor supervisor. Food was cold, soggy, and not even what I ordered. I'm from the Chicago area and have visited Portillo's for years. This was the poorest experience ever for this chain. I know that Dick Portillo would not stand for such poor service. Never eating at a Portillo's in Arizona again. read more

I've only been here twice. I'm in the middle of eating a TWELVE DOLLAR BURGER and I look halfway thru to see a dead bugs wings and legs. I'm literally so DISGUSTED read more

Portillo's Avondale - Hot Dogs Near Me - Avondale, Arizona

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Some darn good burgers and hotdogs. However bro everytime they salt the fries too much. Like they salt the fry like crazy!!!!! Bruuuhh..... I'm not some old snob or anything I'm a young dude. I know how stuff should taste......And they hella put to much salt on the fries. They were nice n crisp but damn bro just chill on the salt shaker. I would legit give them 5 stars if it weren't for the bad fries. I even tried to shake off the salt in a paper towel but that salt was caked on the fries broooooo. Would been a 5 star but the fries are an important part of a meal.. Burger was good tho. Best burger I ever had. But dam yall had to ruin the vibe with them fries!!!!! Bruuh..... read more

Portillo's Avondale - Drink - Hot Dogs Near Me - Avondale, Arizona

Always a 10/10! I'm so glad they opened more locations in the valley! I've grown up eating Portillo's (in Illinois) and having one so close is amazing!! read more

Portillo's is serving up Chicago style hot dogs, burger, fries, salads and sandwiches. Quantities of meat on the sandwiches can be hit or miss. Same with buns being soggy. Hot dogs usually have a snap to them. Their hot giardiniera sauce pairs great with their food. I particularly like it to dip fries in. The giardiniera sauce is creamy with a kick. Ample seating is available inside. Decor is old advertising signs and memorabilia. There is a diner feel. Service is usually fairly friendly. Catering is available. They also partner with nonprofits for dine and donate fundraisers. read more

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I love this Portillo's. The manager here is so nice! He makes it a point to instruct the workers to make a pseudo grilled cheese sandwich for my picky-eater son even though it is not actually in the menu. This is a pretty large Portillo's when compared to others I have been to. It includes a separate diner sort of area annexed to the main dining room which gives this particular location a unique vibe. They have all the other typical historic-themed items decorating the walls and area up near the ceilings to add to the overall ambiance. The wait has never been long any of my visits to this location. The hot dogs are amazing. I get the jumbo all beef dog with everything though I remove the sport peppers myself. I do find that if I try to ask for my dog customized, this location tends to give me a hot dog missing more than I asked to have removed (hence the removal of one star). Even though this location seems much less busy than the Tempe and Scottsdale Portillo's locations, the employees at not paying attention to what is going on out directly in front of the register and beyond. The last time I was there, someone stole an entire full-sized chocolate cake from directly in front of the cash registers whilst I was standing there waiting for assistance/to order. That was not a good feeling to witness. I did report it to the manager, but the guys who took it had already been put the door for a minute or two before anyone came to the counter to report it to so I am pretty sure they likely took the loss on that. Bummer. read more

Update 11/2023: Hate to say it but the staff here has become pretty hostile and awful. We visited with a large party, spending nearly $200 during a slower time of the day. When ordering food it was made very obvious we were an inconvenience to them by ordering too many hotdogs. Our total wait was quoted at 25 minutes and actual wait time was about 37 minutes. That's not even the worst part.. as we were leaving, one of the staff members on the floor felt it was appropriate to say expletives towards us because we didn't put all the chairs back exactly where they belonged after eating. For what it is worth, I did file a survey with the restaurant but have had no response. This is just a buyer beware. The food here is still good though. I recommend the drive thru and no more than 5 hot dogs before they start getting mad at you. read more

I love ordering their whole chocolate cake. It's the families favorites birthday cake and can never go wrong with their Chocolate cake shake. read more

I ate at Portillo's for the first time today. And I have to know--how do they make a chili dog so tasteless?!? That was honestly the blandest chili I have ever tried! It literally had no taste! I would rather eat chili made by Ned Flanders!!! Needless to say, I won't be going back! read more

If I could give zero stars I would. We got the complete wrong order from Uber Eats. Side note, 3rd party delivery is atrocious. We got the wrong order. Not even close. I called Uber Eats and they didn't even try to fix it. Just gave me the money back. We are hungry! I called the Portillo's Avondale location and the manager was ZERO help! It was their fault that the order went out wrong. Now someone else has a complete wrong order. He didn't care. Plus, he refused to do anything for us. The complete lack of accountability and customer service is astonishing. If I were you, I'd take my business elsewhere. read more