always messes up the order and forgets something on my burger :( if i'm paying extra for bacon id like to actually have it. still tastes good tho. read more

The food was great and hot. The service overall was fantastic. From the cashiers to my server Garrett, all service was done politely and professionally. The ambiance of the restaurant was very light and welcoming. Overall a great experience read more

The reasons for going here are twofold. First, the food is much better than McDonald's, Burger King, or essentially any other fast food* chain. Second, and more importantly, is the politeness and courteousness of the staff. Every time I either walk in the door or go through the drive-thru, I never feel rushed or hurried. They are extremely patient as I figure out what combination of scumptulation I am going to order. Also, while they have great burgers as you would expect, I was pleasantly surprised at how good and varied their fish menu is. *I'm not sure fast food is the right designation for this establishment. while the food doesn't take as long as in a more formal restaurant, it doesn't seem like they just have baskets of burgers waiting for you either. I think that must be why even the next day, the chicken strips or fish re-heat better than what you would get at a typical chain. read more

Culver's - Milk shake reward for being good - Burgers Near Me - Chicago, Illinois

Food is always good. Grilled cheese could be a little less greasy. Out of 10 times going there, they only messed up my custard order 1 time and came up to my car twice with the wrong custard during that time. Staff is friendly. Usually busy but they're in the top 5 culvers locations. read more

The people at the drive-thru don't seem to give much care if they have your order correct. They just want you out of their faces. They speak so quickly, they are actually speaking over you while you attempt to answer their questions at lightening pace. I have no idea if my order was correct because I couldn't understand the person reciting it back to me via speed reading. I hadn't even answered the question, "what kind of sauce do you want?" before she moved on to the next question. I am not elderly. I do not having processing issues, hearing problems, or any other impairments that would make it more difficult to order 3 things from a drive-thru but here we are. The snarky sarcastic smile and "thanks so much have a good night *window slams shut* was the super cute too. All of this rushing seemed pretty pointless since they had 4 vehicles parked, blocking the exit, waiting for food. I got mine before them but I had to sit and wait for them to get their food since apparently we're blocking exits now. Cool Culver's read more

Everything is very good, especially their custards. Savannah makes you want to come back. She is so nice, and great Customer Service read more

I've been there multiple times and since November the food just got worse and worse. #hiretheoldchef

Really good, fast service. Everyone working there was pleasant and the restaurant was extremely clean.

I am writing this review when they were super busy, long lines into Irving Park road, they still had workers coming outside, taking orders & being very nice & very helpful! Danny, came outside and took my order, was extremely friendly, helpful & courteous! The food did not take too long, even though the line was insane! Danny, you rock! Thank you for making my first experience at my local Culver's awesome! Esp considering the long line, I was starving & I'm sure crabby ha! The staff is on point! That really makes a difference :) read more

I don't normally leave reviews anywhere, but this is different. I had one of the best experiences at Culver's tonight. I was having an extremely horrible day and all I wanted was ice cream. Once I got to the window Savanah, greeted me with a cheerful attitude and told me to not worry about anything. She doesn't know, but I cried afterwards cause it was something I needed to hear. She's a great person and I hope she continues what she does, make people feel better. You never know who needs to hear things. read more

They served our burgers completely rare, salty, and greasy as ever. The one lady gave a dirty look because she set hot food in front of my baby (risking my baby burning her hands) and I moved it out the way and I guess she took offense to that. Won't be coming back to this location read more

I ran into a online ordering issue and Savannah, their General Manager, took care of the misshap! I honestly dont know what happened and customer service explained to me what likely happened. Words cannot describe how grateful I am for Savannah in taking care of the online issue I encountered. For taking care of the issue and making a long day not be any worse, I really wanted to write this review to show how I thankful I am. Thanks (and I really mean thanks!) Savannah! ~Root Beer Guy who wanted a large and got more than what he batgained for read more

Culver's is starting to suffer from overloading and/or understaffing. I've had several orders messed up a couple of times now. The drive-thru gets so packed at the pickup window the line can't move, Chaos. AND the prices have sky rocketed. Thirty dollars for a couple of burgers and a couple shakes. The food is good when the order's correct but $30.00? read more

Dang all I got was custard here but I was seriously impressed with how quickly they fulfilled my order. Like it may be one of the fastest times I've ever received an order at a restaurant for anything, it was that fast. If the food service here is anything like the ice cream this is a really, really well run Culver's and the employees all deserve raises. read more

The people who work here are very nice. I ordered the seasonal pumpkin caramel concrete and for some reason it wasn't mixed correctly and I had vanilla at the bottom. Keep in mind that a small size is actually very big and it's better to get a mini. I recommend that they make it a no left turn rule from Irving Park Road into there driveway as it backs up traffic. It can get very busy here yet the team handles it really well. read more

When you go into a fast food restaurant at night and the entire staff looks like their under 18, expectations are very low. Not here. The staff was working well together, No one was standing around, they were all doing something. No one was messing around and everyone was very polite and respectful. Everyone looked clean and properly dressed. Our food came out in good timing and was properly made. We both modified our orders. Everything was fresh and tasted very good. Your staff worked very well together, they were wonderful young men and women. Thank you for giving us a better than expected experience :) read more

the service and staff has been way better lately. question on prices. I order a butter burger basket and I get burger, fries and drink my wife orders a Cod fish platter and she got fish, and 2 sides, but NO DRINK??????? and we paid $15 for that thing? please explain that one or did the staff mess up? read more

This Culver's in particular is great because I've never had any customer service issues, especially in the drive thru. Mariah and Itzel's politeness is refreshing. They're pretty fast and always get my order right. read more

Can you believethis place run out of ketchup? I was told when I requested an extra packet. How's fries with no ketchup!!! The cod pieces was not cooked. Not happy at all.wont be back. read more

This place is a Culver's but definitely not like the Culver's I'm used to. The burgers were cold, the meat was not well cooked and the onion rings were as if they were sitting for too long. They got my order wrong, and over charged me. Maybe the will get better? I don't know but I won't be coming back any time soon. I guess I'll still have to keep driving back to the location In oak park. Smh! I hate the drive but the food is hot and truly made to order and I never get robbed of the peanuts I paid for. ‍ read more

I have been waiting for a Culver's to open around Chicago and now it has. I love the location. Close near my house. The day I went was within the week it opened and on a Saturday. Overall, the service was great despite the crowd. The food was nice and hot and well made. The staff is friendly. Which is a bonus. Great tasting burgers along with the ice cream. I look forward in sampling more the menu. Thank you Culver's for opening, I will back soon. read more

Culver's - Burgers Near Me - Chicago, Illinois

First time there the food was good. Ordered fish and fish sandwiches to the tune of $46. They missed items in my order and corrected what I noticed while in the check out line. Second time the lines were super long but moved quickly. Probably due to the long lines the staff was overwhelmed. The food was not warm, almost cold. Fish cold not appetizing. Ordered no salt fries. Got salt. Ordered four fish sandwiches. Only three were rung up. Glad I noticed before leaving! Overheard the order taker say she got coupons. Kind of struck me funny as a negative due to the number of people cued up for orders. If you cant handle coupons don't issue them. Wrote to culvers in the contact us of their website. NO ANSWER NO COMMENT. Over a week ago. read more

Even though the drive up line was wrapped around the restaurant it was less than a 10 minute wait. The service was speedy, the order taker was courteous and the food was amazing. read more

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welcome to confusion so many questions meal = basquet custard = any toppings order fast food and dessert at the same time ? ashhhhh i try the blue salad was good we try the butter bread burguers was ok then the sunday of the day chocolate caramel pecan and of course the custard was good too $50 meal for 3 read more

I was excited to see a Culver's on the North Side. This is the fast-food chain I'd been waiting for, and I was not disappointed. The food was as good as any of the Wisconsin locations I've been to, including the original in Sauk City and the world's-largest off I-90. The service is as good as one can expect, from greetings upon entering to the order-taker to the people cleaning off the tables. Yes, the parking is a tad confusing. We pulled into the drive-through not knowing that the parking lot is behind the restaurant. However, a exit in the drive-through lets you correct this error and park in the main lot. (Don't let the Lincoln Towing signs throw you. This lot is indeed for Culver's patrons.) read more

It was my daughters graduation and we walked in just 3 minutes prior the their closing time for Concrete Mixers. We were expecting less than kind service, but these employees couldn't be nicer, even taking photos with my daughter on her special day. Thank you Culver's for making my daughter's special day even better! read more

If I could, this Culvers would get NEGATIVE STARS! Food is cold & inedible. They have yet to get an order right. Why do I even bother asking for no tomatoes & pickles when this Culvers does whatever they freaking feel like?!?! These burgers & sandwiches look sad. So sad even the same employee's making this crap wouldn't eat this shit. Why would they open this location only to allow incompetent individuals to operate it? This Culvers is a joke! Disgusting, poorly run & the owners should be ashamed of themselves. Don't even get me started on their fake a$$ parking lot. 90% of their customers floods directly onto Irving Park & creates even more problems on an already congested street. read more

Wow pricey..but good. Clean and busy. Drive thru attended is very friendly. Great location it's going to bring business to the area. read more

Culver's - To go menu only prices are under snackpak meals. Starting at $5 - Burgers Near Me - Chicago, Illinois

I love this Culver's. My wife is pregnant and craves everything from cheese curds to malts. She's always a happy costumer and so am I. They treat us like gold. Tonight, just before closing, I rushed over to get that delicious custard and the drive thru attendant, Savannah, was so sweet and even made me laugh. Love this place and love the staff (there's a couple other people, a woman that I can't remember her name and young man named Ryan...high caliber people) read more

We love Culver's! But especially this location. We just visited for the 3rd time and Eryk helped us through the drive through- not only was he professional and efficient he made my husband and I laugh so hard because of his attention to detail... my husband asked for "light ice" and with all seriousness he replied " does 4-5 ice cubes work?" Eryk, thank you for adding sunshine to our rainy day! We'll be back! read more

I was disappointed with this location. This location burnt my fries. The burger was overly greasy. The ice cream was alright but it didn't make up for the meals. My significant other got a burger and fries too; his meal was the same greasy and distasteful. The meals were bad. It was an expensive unappetizing meal that we received. Normally, culvers is great and yummy so this was a huge letdown! read more

I'll start by saying i love Culver's. I frequently check the flavor of the day and today happened to be one of my facoeitws. However, this location is the WORST culver's ever. Went through the drive thru and ordered the flavor of the day (caramel cashew) in a cake cone. They handed me my ice cream which was plain vanilla custard with drizzled caramel and topped w cashews... on a CONE. Caramel was dripping all over me and my car, all the cashews fell off And i had to ask for extra napkins and a cup to dump the cone in. Normally the flavor of the day is premixed and scoped into a cone, this was a sundae on a cone... idiots. If you've ever been to a Culver's other than this one you'll be disappointed. read more

Fast and really polite staff. They always make my mixers with the perfect amount of chips and brownies.

I'm very impressed of how they are doing everything they can to keep their staff and customers safe! They were prepared in every way! They got everything right I ordered and all the staff that came to my window was extremely kind! It's a younger group working outside and even with all the mask and gloves and 90 degree weather they greeted you like they really wanted to help you!!! Great job! This was my first time bc I just moved to IN but I will definitely be back to try other things on the menu! read more

Cold burgers and dry buns. I find the quality subpar compared to other locations. On more than one occasion the burger was cold, the patty super thin and nestled between a thick and dry bun. Nothing special and lower quality than the other suburban locations I've visited. read more

Went to pick up food and ordered a grilled chicken sandwich , burgers and cheese curds with fries. When my 75 year old mother bit into the chicken it was raw. You could even smell it was raw. Its like it was put on the grill and taken off. Thankfully she knew and spit it out. We all shared an order of the cheese curds. I took the chicken in to show them it was not cooked and good customer service would of refund me the entire meal (considering my mom could of gotten really sick) and all I got was a refund for the uncooked chicken patty as they called it and that was $2.74. That was the last meal we had and here we are at home all sick with nausea and stomach issues. I will NEVER eat there again. POOR customer service and HORRIBLE food. read more

One of our favorite 'fast food' places to eat! We've always had a pleasant experience with the workers and the quality of food. Always great food. The staff at this location were especially kind and friendly and went out of their way to make sure we had a great experience. They seem to always get the order right and the food doesn't look like it was just slapped together and Fall apart the second you pick the burger up. Always 5 stars' burgers. We love the cranberry salad and the chicken strips too. There is also something else we love but I can't remember what it is... Oh Yeah Custard. YUMMMY.If you have ever been to Culver's just give it a try. The reason they are good (food made at time of order). read more

Culver's is always a fun experience for me when ever I visit. I usually order the same menu items. I've visited other locations, and I have to say the customer service is always exceptional. read more

No mushrooms! They are out of them, but is there a sign letting people know? Nope, you get to stand in line and then find out when you come up to give your order. That's sloppy service. read more

Being the only location in Chicago, it's packed all the time. It a fast food joint so quality is just that. Nothing special for the food