Awful parking lot setup. The drive through (Sunday around 2pm) was so hectic and moving super slow. The worker on drive was super friendly, took out order speedy and then was very kind at the window, but we did wait quite a while for our food! They forgot our forks for our salads so make sure you check your bags before you drive off! My cheeseburger was cold after the 10 minute drive home, and it honestly was very bland despite adding "everything" for my condiments. Custard was good as always! read more

I'm pretty upset. Culvers is known for good food and good customer service. Well this wasn't true. I spent a little over $17 bucks for a fried cod meal. I ordered the 2 piece and what I got was a small piece and the other wasn't even a piece. I have ordered this before and got 2 nice big pieces and for $17 bucks I expected the same. As you can see in the picture it was so different than advertised. The fish was a little dry and overcooked. As if it had been there for some time. The bread roll was dry and the mashed potatoes dry as well. For that price I was expecting more. Culvers you are definitely failing and I'm not coming here again. read more

Culver's - Fried cod fish broken and not full pieces. - Burgers Near Me - Arden, North Carolina

Casual fast food brought to your table. Of the 7 of us we only had 3 bad meals. I personally would not recommend. read more

Culver's - Salad not so good - Burgers Near Me - Arden, North Carolina

This was my first time eating at a Culver's. We have one where I live in Panama City Beach , Florida but I never ate there. Don't know why... just never happened. This place is great. After you order you pick your drink. They give you a numbered placard for your table and It's so crowded I don't know how they find you to bring you your lunch. My Mom and I really enjoyed the burgers and fries here. I'm a dedicated In n Out fan when I'm out west. But, this was great. The lady that served us was so nice and friendly. She made me want to come back agAin. She seemed to know other patrons that were all eating across from me. There must be a lot of regulars there. The drive thru is crazy busy with 2 lanes and never empty. Try it out, you'll like it read more

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My family and I stopped at Culver's while traveling, and it was such a great experience from start to finish! The staff were incredibly friendly, the food came out quickly, and everything was absolutely delicious. Because of how wonderful our first visit was, we made it a point to stop again on our way back home. It did not disappoint! Consistency like that really stands out. We especially want to recognize Joseph for making the ordering process so easy, answering all of our questions, and providing such a warm, friendly experience. Georgia also deserves a special shoutout for her kindness, for serving us sweet tea with a smile, and for keeping the space clean and welcoming. Thank you to the entire team for your outstanding service. We will definitely be back! read more

Last night my grandson and i went out after the rodeo and he wanted to go to Culver's so we went and it was the second time this week and i was very disappointed for the second time this week. Their menu use to be about burgers but know they are all over the place and don't know who they are as far as the menu . We waited over 25 min for our food and when i went back to the counter it was lime they didn't care. The order was on the screen but they just skipped over it. They didn't apologize or offer any compensation for the mistake and ten min later we received our food! So a total of 35min we waited. So again i don't like to do bad reviews but the food was not up to par for what I expect from Culver's each time i went this week also . The TV should be on March Madness during this time of the year also! I suggest not to order anything but the ice cream! read more

During the last few months of eating at this Culver's location I've experienced different kinds of turtle sundaes. Please make sure all of the ingredients are in these sundaes; tonight I was served a one scoop turtle sundae with only the vanilla and chocolate custard and nothing else. Please get it right next time. read more

Excellent food, served hot and ready. Highly recommend the stop at Culver's. The hardest thing is narrowing down your choices because everything on the menu is awesome. Fast and polite service. Staff are very nice and clean restaurant. read more

This is my 3rd visit and I love it !!!! Good burgers !!!! Service is top tier. Good manners and welcome me as soon as I walked in. read more

Mostly good food (though last time I got an inedible bone-like structure in my spicy chicken sandwich), but the curbside pickup is awful. I have never gotten my order by the indicated pickup time when I place a pickup order. Tonight, it took half an hour past the indicated pickup time, and it was only brought out when I called the store about the order, when it then magically immediately came out. I understand it's busy, but don't indicate a pickup time that is never correct. When the guy brought the order out to me, there was no apology, just excuses ("it just now came out"). Dude, it took 30 minutes past when y'all said it would come out. Hopefully they didn't spit in my food because I called! Ay caramba! And hopefully I get a refund read more

Huge shout out to Abby and Mary Lynn for going above and beyond and making our experience great my wife and I will continue to come and enjoy butter burgers, delicious coleslaw and Forever perfect milkshakes. Thanks for management! read more

Culver's - Huge thanks to Abby and marrylen. Culver's is a clean, fast paced, restaurant with management that go above and beyond. - Burgers Near Me - Arden, North Carolina

Truly wish it could be zero stars. Had a curbside pickup order that still hasn't been delivered to me (over 20 minutes past pick up time now). In addition to the ridiculous wait time, the pick up spots and drive-thru parking spaces are right as you turn in (which is right in front of the drive-thru). It turns the entire area into a nightmare situation for coming and going and it's NOT worth the wait or the stress. Edit: went inside following 30 minutes of waiting outside and the worker at the counter acted like it was my fault our order had been sitting there. Unbelievable. Definitely will never return. read more

ummm I ordered a burger instead I received a chicken sandwich! I also got cheese curds supposedly from Wisconsin and they tasted bland boring not even that hot... ok girl pls get it together! read more

Hot tip Culver's management -- hiring moronic teens with 0 common sense benefits no one. Also, when you screw up an order so royally, apologize -- don't double down on your idiocy and stare blankly back at me like it's your first day in the world. read more

Food is terrible Chicken sandwich..tasteless Ruben....ok Onion rings... tasteless French fries...tasteless Tea..ok Coke..ok It appears they season nothing! They should close and quit screwing customers . read more

One of my favorite fast food restaurants while on the road. The burgers are consistent. The crinkled cut fries are great if you ask for them extra crispy. My partner loves the cheese curds and vanilla custard. There's always a long line, so I will order online or on the app ahead of time. Great service and clean inside! read more

The food was hot. That's the best that can be said about this experience. The lackluster, apathetic teen working the counter for carry out was as slow as Christmas and about as customer friendly as a cardboard cut out. He gave us 2 napkins for 3 burgers, fries, and a concrete mixer. Two napkins. My burgers were supposed to come with ketchup. They didn't. There was also no ketchup in the bag. The burger was so bland and flavorless that I wished I'd gone to Wendy's. Seriously - I've had better burgers at concert venues. The concrete mixer was watery and devoid of requested toppings. It was pretty much ice cream soup. Gross! The restaurant was filthy as well. Lots of garbage and the counters were not clean. I'll not be back! read more

I've had the pleasure of trying most of the sandwich options. As well as the seafood items. Love them all. Served with a smile, and cleanliness was not overlooked. read more

Your butterburgers were good. What disappointed me was at 6:30 on a thursday nite there were no cheese curds. A big sign out front advertising the cheese curds but none in the store. This is, using the nicest words i can think oof as pathetic. Can't even keep a featured item in stock. read more

I definitely forgot to get a picture of my food! BUT let me start off by saying i LOVED walking into this Culver's and being greeted with a nice loud "Welcome to Culver's" LOVED IT! The young man who took my order was new and i was his 6th order and he was extremely excited and was like "I'm doing good!" It was great to see young people excited about working. I got a value basket like always and let me say everything was GOOD. Except my fries were room temperature BUT I will let it slide this time.. lol but you guys were Awesome serving me! Definitely repeated customer! I LOVE CULVERS! Thank you guys! read more

Culver's - Enjoying my "Linner" lunch/dinner - Burgers Near Me - Arden, North Carolina

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Just an update...the manager never did make it right with the promised certificate for a free meal. That says a lot. Would not recommend that particular Culvers to anyone. read more

Super quick service! Same great taste as other locations. Friendly employees, yummy food! Don't let the long lines fool you, they're super fast! Pay a bit more than other fast food burgers but they're more than worth it! read more

Just don't know why this location can never get an order correct!?! I took a hiatus for about a year because anything I ordered here was wrong. Decided to go back today to get a quick burger w cheese to make it simple and the bun was so stale it was rock hard. 0 stars. read more

The ice cream is very tasty! I would recommend any Culver's from Florida to the Midwest!!

Absolutely the worst. Wait time at a drive-through in fast food history! 35 minutes waiting for food for two people.

Have been to this location many times to pick up the lunch order from work. Food is always great and service was always really good before. Last visit the service was terrible. The cashier was extremely rude, completely condescending and down right hateful. I had like 10 orders and she wouldn't help with getting the drinks ready. Just handed me the cups. Here I thought coming inside would be easier than doing it through the drive through. I was met with the poorest service and attitude I've ever experienced. Called the corporate number to let them know how it went. They didn't seem to really care. Left my number if the franchisee or manager wanted to reach out. Never heard anything else. Needless to say we won't be visiting this location again anytime soon. Don't get me wrong the food is fine but the service is hotel lobby. Will definitely eat at Culver's again, just not this one. read more

Okay so after waiting 30 min in the drive thru, an employee came up to my car with the wrong order. When I told her that it was the wrong order, she rolled her eyes at me. I felt very strange. I'll be lucky that my food will be correct. Most of the time it's wrong and when you pay $15 for a meal that is ridiculous. Such a shame of the quality of service this place has become since it opened. read more

If I gave a star for every minute I had to wait for my food the total would be 40+ stars. If I gave a star for my order then that would be 2 stars. My fiancé and I ordered back to back. I got my food after about 25ish minutes. My fiancé on the other hand waited another 15 plus minutes to get her food. She had to ask for it. When she did she got her food quickly. But nothing was said about the wait. When we got back we realized we got the wrong order. I ordered a mushroom and Swiss and got some random burger. But don't worry, the wrong burger was cold and nasty. In conclusion 40+ minute wait. Wrong order. Nasty food. read more

Thought I would try something different with the cod plate, and really wish I hadn't wasted $29 on cod, chicken tenders and fries with a small milkshake. The one tar rating is because the food was so bad, the shake was fine but couldn't help that terrible food! read more

Most of the time, I really like this place. I like the burgers a lot. Driving through, I often don't get what I ask for (for instance, requested extra mayo will be left out) and since the drive through is almost always crowded and slow -- would be a pain to go through just for that. Our local store has a horrible parking setup. If the store is busy the drive through lane blocks people (who eat in) from being able to move their cars and it's just a mess. What were they thinking? read more

If I could give it a zero I would. Went through drive through. Didn't get correct order. Went back and they "made it right" by slapping this piece of crap together. Won't be back. read more

Culver's - Piece of crap. "Corrected" wrong on my order. Seriously?! - Burgers Near Me - Arden, North Carolina

When I walked in I got hit with a stinky smell. As I was ordering I kept noticing it and could barely keep myself from gagging. I then went into the bathroom to wash my hands and the smell got 20x worse, and I realized the whole restaurant smelled like pee. Like seriously horrible. Please fix this for the poor patrons who have to endure this pee smell. Staff was very nice though read more

The service still sucks! it doesn't matter if there's one car in line or 10. The service is TOO SLOW!!! There are more than enough employees there to make things move faster. The wait to order, the wait to pay (after I'm at the window), the wait for the food. Same if I go inside. Then there's Door Dash...my food is cold and wrong every time. I work for Door Dash myself and I can say that the employees ignore the drivers. The food sits there for however long...getting cold! I paid $20 for Door Dash today...my food was cold and I got root beer instead of Dr Pepper. I am only 1.5 miles from the restaurant. Not to mention that the cup was not even full. I visit A LOT because the food is outstanding but the service makes me NEVER want to come back. I have already led one review but nothing has changed. Until it does change, I will continue to leave 1 star reviews for every visit until ya'lll get it together!!! read more

Man a lot of good things to be said about this place; Starting off, came in on a busy Saturday afternoon, was hard to find parking, massive line in the drive thru but we were able to park and make our way in. I've known this location to be here for a few years; to say I was impressed with how clean things were behind the counter was an understatement. I've been a chef/short order cook for 10 years and know exactly how difficult it is to keep a restaurant clean; it's a team effort front to back; kudos to the staff here, you guys have done a great job at keeping things clean. Next thing I noticed, you have about 12-15 employees that are Safe-Serve certified!!! Congrats!!! This is wonderful knowing I can come here and safe food handling practice is being taken care of; I eat out a lot and you can honestly tell who's doing the right things and who isn't; you guys are. Thank you! Our wait time was lack there of for the most part, we were quick to get our order in and placed; and the woman behind the register was extremely informative and polite; was able to let me know just exactly how long this building had been opened! Food came out hot, quick, and absolutely perfect! You guys did a wonderful job today executing, I know not everyday is the same but keep this kind of attitude and and I will continue to be a regular customer! Thank you for one of the best lunches I've had in awhile read more

I like their fish sandwich! Quick service too! Decent parking and outdoor seating also.

ok, so please cashiers call people in order. rewarding rudeness is unacceptable. it's up to you to make sure people who are clearly in line and patiently waiting a served in order. shame! read more

Great selection of items and everything seemed fresh and delicious! We visited twice during our stay.

Decided to check this place out after we checked into our hotel. The menu was so huge! Lots of choices. It was really busy. We waited about 25 minutes for our food. Shame on our for not checking the bag. Got to our hotel and noticed one sandwich was missing. Drove back there and they were closed. Had to bang on the door until a customer came to open it for me. Went to the register and told them I was missing a chicken sandwich (subpar btw) and got an attitude. read more

Definitely a step above typical fast food. The restaurant is kept perfectly clean and has a plenty of seating. While ordering is done at the counter, meals are served at the tables. We were more than satisfied with the food and service. Truthfully, we had set the bar pretty low and only decided to try it due to proximity. But, the food was reminiscent of old small town diner food, which was actually a good change. Note: they offer 10% discount to military read more

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Lady taking drive thru orders is rude, assumes everyone should know everything about the food they offer and their menu. Would suggest putting someone new on the window bc it's not a good first time feeling when you're new to a restaurant and the person taking orders acts like you're dumb. The Food & Ice Cream is good though. read more