ok, so please cashiers call people in order. rewarding rudeness is unacceptable. it's up to you to make sure people who are clearly in line and patiently waiting a served in order. shame! read more

Lady taking drive thru orders is rude, assumes everyone should know everything about the food they offer and their menu. Would suggest putting someone new on the window bc it's not a good first time feeling when you're new to a restaurant and the person taking orders acts like you're dumb. The Food & Ice Cream is good though. read more

The service still sucks! it doesn't matter if there's one car in line or 10. The service is TOO SLOW!!! There are more than enough employees there to make things move faster. The wait to order, the wait to pay (after I'm at the window), the wait for the food. Same if I go inside. Then there's Door Dash...my food is cold and wrong every time. I work for Door Dash myself and I can say that the employees ignore the drivers. The food sits there for however long...getting cold! I paid $20 for Door Dash today...my food was cold and I got root beer instead of Dr Pepper. I am only 1.5 miles from the restaurant. Not to mention that the cup was not even full. I visit A LOT because the food is outstanding but the service makes me NEVER want to come back. I have already led one review but nothing has changed. Until it does change, I will continue to leave 1 star reviews for every visit until ya'lll get it together!!! read more

Decided to check this place out after we checked into our hotel. The menu was so huge! Lots of choices. It was really busy. We waited about 25 minutes for our food. Shame on our for not checking the bag. Got to our hotel and noticed one sandwich was missing. Drove back there and they were closed. Had to bang on the door until a customer came to open it for me. Went to the register and told them I was missing a chicken sandwich (subpar btw) and got an attitude. read more

Culver's already has a great reputation of great service and speedy delicious food and this experience checked all the boxes. I ordered the steamed broccoli with my burger to maintain my physique. I was surprised it was hot and delicious. Keep it up!!! read more

Culver's - Butterburger basket, broccoli - Burgers Near Me - Arden, North Carolina

I love Culvers, and this one was very busy but well staffed and clean. The burger was a a bit disappointing, it was not hot (the cheese never melted). I'm sure they were having an off day (I did not say anything, totally on me). It's proudly family owned, so I will be back. read more

Great ice cream, great service, adorable pup cup, and SOOOOO appreciative how they were numbered with receipt to know which one belonged to who. Flavor perfect, mixing, perfect, and the combination was perfect! Thank you! read more

Food is mediocre, typical fast food quality. The last few times when we went through the drive thru, the woman taking our order was extremely rude. She talked down to us for not knowing what their burgers are named. The second time, she was rude and sighed when we asked a question. When we got to the window, I asked the employee who took our order and she said that her name was Tina. The food isn't worth dealing with Tina's attitude. We won't be back. read more

I'm sure there are several delicious things on the menu, but the breaded tenderloin is all I ever get!!! Lol

Great food. Fresh beef sandwich combos. Was surprised by the quality of the fish. Had freshly cooked North American Cod. Cooked tenderly without being over fried read more

Service is consistently slow and the family of owners are some of the most unpleasant people you've ever met if you dare mention anything to them about it. Pass. read more

Lodty order. Been here nearly 20 minutes waiting car after car pulls behind and beside me and gets their meal.  If I hadn't stopped the lady and asked I would still be waiting. I am not impressed and NO burger is worth that kid of service wait. read more

All of their food is very tasty. The service has always been great. The ambiance is decent.

We had spent time in the NE, and I had summered in Rochester, NY, so when I saw custard I knew we had to try it! Earlier in the week I stopped by and got just a simple Vanilla custard. Okay, Culver's has best I've had in 10 years. So today, brought the better half to try it, but wanted to try their"Butter Burgers" and their Walleye fish. I'm the burger guy, and the Bacon Burger was just wonderful. Their frys are very good. Yes, its kind of fast food, but more great burger shop. I'm not sure why they have the drive through. Their food takes time. Quite the line. Guess what, filled up on good food, so we're coming back later for the CUSTARD! read more

If you like mass-produced fast food with a lot of old people this is the place for you. Any place this serves cheese curds obviously needs to be north of the Mason-Dixon line *wink*...kidding. It's a fast food joint plain and simple. read more

My husband and I went to Culver's for lunch today. I've eaten at one in Wisconsin and it was very good. However, that was many years ago. This Culver's has a drive-thru like every other fast food place. We went inside and there was a menu board and a counter, again like every other fast food place. I got a Reuben and my husband got some kind of burger. We got our number, poured our drinks, and found a table. Our food arrived quickly. The fries were good. The Reuben had a tiny bit of sauerkraut on it, pretty much only on one half. My husband's double bacon cheeseburger had the bacon hanging off it and the cheese wasn't melted. He had to rearrange the sandwich to eat it. The place was a step above McDonald's. The food was ok but nothing I'm going to go out of my way to get. Meh. read more

The food was fine. I stopped in after I saw this place rated as the Best Burger in town...it was convenient at 4pm on a Sunday...The ISSUE is that many of the very young servers and counter staff, looking about 18-25 years old, ...are not covering their noses and/or mouths. My server, was delivering perfectly fine food to my table with a naked nose. I asked him to please cover his nose if he is coming near me, he apologized profusely, and did so. Then I saw 2 more non-fully masked young men and decided to speak with the young woman Manager on my way out. In the midst of our conversation, the bouncer, a beefy type young man at the door, interrupted us, and told me that if I didn't like the way it was, I probably shouldn't come back. I had already mentioned the full masking mandate, currently in effect in NC until Nov 30, to the Manager, wasn't sure the bouncer would understand, so I finished my conversation with her, and left. Yes, I fully understand that I don't have to come back...no problem. I do not intend to return. But first...I am passing this on to all who value their health and safety, and have respect for statewide legal Public Health mandates....unlike the management at Culver's in South Asheville/Airport Road. Posted by "Senior Mask Patrol Unlimited". read more

I had seen this place in my home town and other cities. I was tired of eating the same stuff so I figured I'd give it a try. I had the cod sandwich combo.. Yea. I won't be back. Disappointing at the least. The food is bland. You probably couldn't find a pich of seasoning in the entire restaurant. Yea..thanks...but no thanks... read more

Definitely would come back, excellent service, wonderful atmosphere, and the seating was surprisingly clean. The bathroom seats were stable enough for my mondo plopper, that menacingly thrusted out of my innards, having dwelled deep within my cavity for quite some time. The relief I felt knowing I would live to see the disappointment on my step-fathers face yet again has given me enough of a right to say, this establishment is worth it's 5 star rating. read more

First time here. Great hamburgers. Your need to try the Cheese Curds - Delicious. Strongly recommended!

They messed up our order and when my son went in to get it fixed they had people stacked behind us and the lady behind us got mad and the employee came up and wasn't very nice with his comment and I would guess it was because the lady was a nasty human ... but for him to come up and tell us if we were going to eat in our car there we had to move was uncalled for. He should have asked if there was an issue first and then tell the lady we were waiting on our order to be fixed. The lady pulled away yelling at us for us waiting on our food. read more

Heaven on earth. Love the burgers, the sweet tea is awesome, and the staff is friendly and helpful and don't bombard you with specials and stuff. Perfect read more

Awsome food especially the pot roast sandwich crinkle cut fried never ever soggy great customer service with a smile

When it comes to fast food- Culver's is the bomb- welcome to the south! It may cost you a little more than what you pay at McDonald's or Burger King, but this is worth the extra coin. Get the "butter burger" I make mine a double with cheese! They also offer a senior discount ....The custard ice cream treats are always wonderful, and they offer a special one each day. This is a new spot in the Asheville area, so if you have never been before, go, if you've been to other locations, this is the same as what you get up North. read more

Culver's - Burgers Near Me - Arden, North Carolina

Drive thru is so slow no food taste THAT good to put yourself though that much frustration! It took 10 minutes to get to the window just to order and then another 20 minutes MORE before I went in myself because cars behind me were getting their orders before me! When I went in it was sitting on the counter! Thank you, YES I will take a refund (to replenish all the gas I wasted sitting there). Sorry to say EVERY time the drive thru is slow but this is the last time I ever experience it. read more

Food tastes really good..........when they get your order right. The amount of times I have gone here and specified I don't want cheese on my burger and then get home to double cheese on there is absolutely ridiculous. I'm EXTREMELY lactose intolerant and am sick of having to shave your terrible cheese off of my burgers that I didn't even ask for. Sick of it. read more

Ordered a single and munched through it, realized at the end it was undercooked! Disgusting. Praying I don't get food poisoning from this. read more

Culver's - Absolutely disgusting and inexcusable. I expected better. - Burgers Near Me - Arden, North Carolina

very good customer service fast service only waited about 1 minute until my food came out my burger and fries were very hot nice rich and thick milkshakes for sure recommend read more

First time here and I can see why the line was so long. I only got fries and a sundae but I would go back over and over for their sundaes alone. The custard is sooo thick and rich without being too much. I'm drooling just thinking about it. read more

Fast food joint. Food was fine. Burger tasty(and large), fries were fine. Their custard isnt thick and they had too mamy toppings in it. Not my favorite place, but they were busy. read more

I've been here a couple times for ice cream only and have never been disappointed! I love the Concrete Mixers which is ice cream with your choice of two mix-ins (candy or sauces). The drive thru is fast and there is ample seating outside. Employees are friendly and helpful. Prices are very reasonable and serving sizes are hearty. This place is always busy, which reflects its good desserts! read more

Culver's - Burgers Near Me - Arden, North Carolina

We are from California and we heard that Culver's had good burgers that were as delicious as In N Out. You can certainly taste the freshness and the staff even offered our dog a pup cup. I'm not sure what was in it, but I think it was a dog version of frozen custard with a milk bone dog biscuit on top. Our pooch gobbled it immediately. Yummy! read more

Just so buttery and good. Full fat homemade food and custom custards. Safe it for a special treat on your diet.

This is probably the best fast food burger you are going to find. This is my 9 year old daughter's absolute favorite burger. She always gets the Double Butter Burger. The last time, we got Cheese Curds, and they were really good. Also, the service is great. read more

Came through drive through just before closing and received super dry burger and cold fries. Came the following day to request a refund or have it remade since I've not had a problem before but that's when things went south. The insensitive incompetent rude cocky manager Jeremy who wielded his status as the owners son in law basically told me to pound sand. This is the worst management in the history of fast food. I feel sorry for the employees or any other customers that ever have a problem because they clearly don't care about providing a quality product or experience. The fact that I am Black may or may not have anything to do with it, but it felt like it probably did. Avoid this place. Adding this part after hearing from Jeremy's equally insensitive father in law. Received an email from someone I presume is the father In law and he basically implied I was lying. Said they would look at the video of the burger being made. Lol. All this to avoid replacing a darn burger. I will tell everyone I come into contact with to avoid this place. As it turns out, that's a lot of people! Now I do think it's about race because that's the only thing that makes sense. You're in the service business but refuse to provide redress when your establishment drops the ball, which can happen especially before closing. If Culver's the franchisor sees this just know these people only have 3.5 stars for a reason. read more

Heading out of town wanted to grab a quick bite was very surprised even know it is a fast food restaurant I was very pleased the service was wonderful the people were nice they answered all of our questions being there the 1st time the food was really delicious we had a good time when we had that way back again we will stop read more

We had a late flight that was cancelled and had to get a hotel right near the airport. We had no vehicle and hadn't eaten all day. We decided to walk to the Culver's across the street and they were very friendly and the food was terrific for a standard fast food restaurant. Go here if you need a quick bite. read more

Our families first time here..... very happy. Anyways the cheese curds are amazing...the mushroom Swiss was awesome. Fries are perfectly cooked. They have their own root beer, it's very good. The kids meals are large and come with custard and a topping. This place is a bit pricey but the food is well worth it. It only took 5 min and our food arrived. The only thing that didn't blow me away was the chili cheese fries. The chili isn't the style I prefer on fries. The manager was friendly and knowledgeable. We will be back. read more

Culver's - Cheese curds rock! - Burgers Near Me - Arden, North Carolina

We visited this store on Sunday night, and ordered the "limited time" sweet potato fries. Simply put, they were burned and cold. When I asked the manager Dan to replace them, he refused telling me "That's how they look, if I give you more, they'll be the same. He then very quickly dismissed me from his presence with the sanctimonious "Have a nice day." Dan made no effort to offer any solution. No offer to even acknowledge my complaint. I'm guessing it's a common issue, and employees are just tired of having to address it. Over cooked food, combined with horrendous customer service rates less than one star. For a new restaurant to the community, it's obvious the owners don't care about goodwill or long term success. I won't come back, and I encourage everyone to consider my experience before patronizing this failing eatery. Limited time may apply to more than the sweet potato fries, probably the future of this restaurant. read more

We had the fish sandwich. It was terrible. There was a tiny piece of fish that was tasteless. The roll was oversized and not fresh. The sandwich was overpriced. I would never takeout from this place again. read more