The men and women working at five guys were courteous to myself as well as my kiddo we ordered and we're in and out in less than seven minutes. I understand it was a little after the dinner rush, but I could not have dealt with nicer servers or people. The one thing I will say that has changed as they put fries in a bag as opposed to putting them in a cup and I find that to be a little bizarre. I'm sure it saves the money, but there's nothing Like getting a cup of fries and knowing that there's a whole bunch of fries at the bottom of the bag, but now a mini bag of fries inside bag, the magic seems to dwindle. The ambience was calm, but it was definitely smelling of delicious fries and and it only made you want The ambience was dim, but it fit with a late night order and they were more than kind and clean about everything. read more

Five Guys - We went right to get burgers after the appearance. Rizzo And Jeff started the summer Blossman propane and gas Cruise in!!! - Burgers Near Me - Asheville, North Carolina

Went there again! I Got a cheese hotdog with grilled onions ! Pure perfection! So good! My fiancée got himself a fully loaded cheeseburger with bacon! We also got original & Cajun fries!! The fries were really fresh and what we love is they cook everything made to order! We know the fries aren't always but this time they were fresh!!! The service is good because they do cook and take orders so no issues at all! If eating in, it's a good private dining experience and you get refills on your drinks and free condiments! Plus peanuts if you want them!!! read more

Very friendly the workers of this afternoon as well as the cashier super friendly thank you we enjoyed a very good atmosphere Thank you !!! I enjoyed My good read more

I ordered a bacon cheeseburger with mustard and jalapeno. The burger doesn't come with and never has come with barbecue sauce or lettuce . Somehow my burger has both items I never asked for. I'm appalled at the negligence of the employees. It's really not difficult to read and take an extra few seconds to make things correctly. Sincerely, former fast food manager. read more

Five Guys - Bacon Burger - Burgers Near Me - Asheville, North Carolina

Great good. Great service. Slick:greasy floor. Clean up for crying out loud folks. Seems like a weeks worth of grease is on that floor.

What can I say. Fantastic burger and I asked for my fries well done. Are there better fries anywhere? Quick friendly service. Not cheap but worth it. read more

I got the Melt and fries and it was good! I like that the fries seem to be real potato!

Service is super friendly and quick. They are genuinely nice. Buger was tasty, fresh and order was correct. Would recommend to anyone and will be my go to burger joint. read more

Five Guys never disappoints and the service is always fantastic! Everyone is nice, helpful and it's always a pleasure to eat there!

Five guys is our go-to for fresh, fast burgers and fries. The staff is ALWAYS super friendly and welcoming. Our food comes out quick and always right. We love this place! read more

Always delicious!!! Sat outside! Very clean and tidy. Nice staff. Very kind and friendly!

While staying in Asheville I ordered from this location and was very happy with the food!

Excellent service. Best burgers around. Fast ser very clean restaurant every time I come.

It's a good place to eat. I like going there.The food there is really good.The service there is great.

My fpur year old daughter loved the shake fries and burger, she said yum yum yum yum!

The hamburgers were fresh and exactly what we ordered. The French fries were hot and fresh.

fast, friendly service, and great food...The fries.....wow! The burgers, of course were dynamite but the fries were the bomb!

Great food and excellent service. I was at the Merrimon location 4/15/2025 & the staff was very friendly and the food was excellent ( burger fries & shake ) as was the entire staff. I rarely eat a burger but when I do I go to Five Guys. read more

Great food! Always exactly as I order it. service is excellent and they're always friendly.

Excellent service and superb food! My husband loves the hot dogs! I love your cheese burgers! We had it 5 times in the past 3 days on vacation! This won't be our last visit! We love their food! read more

Today at Five Guys was my best experience yet, great customer service, clean places to eat, & most of all great fresh food!

Great food! Fries are the best ever! Service was fast and friendly. Will be back soon!

lovvvvvve this place !!!! Food is delicious and the staff is great!!! come here every time in Ashevill, will be back !!

always fresh and delicious!! Nothing there that we don't like, all the options are wonderful!

Each visit, it's difficult to decide which is better; the fresh hot fries or the burger, made to order. This trip they both hit the spot. Coke products, brewed iced tea and don't forget the complimentary peanuts! This location has tight parking, but worth the wait. Or choose to park outside their realm. Some larger vehicles should consider that option. Friendly staff, one of the few dining spots that genuinely cares about service in these chaotic times. read more

I know times are hard, but I really wish people would take their jobs more seriously. Regardless of what you're doing, it's what you're getting paid to do. So you should be giving it your 100%. The staff at this location (at least the staff today) are exceptionally unprofessional and just present a very dirty and careless demeanor. First impressions are important, and this isn't a good one. The team is yelling nonsense slurs to each other, putting their gloved hands in their mouth, eating off the counter, being exceptionally loud. One associate's personal hygiene is questionable, based on his presentation. I really don't want him near my food. He's openly and LOUDLY talking about his criminal record and is OBVIOUSLY a sketchy individual. There is a younger gentleman who is following health guidelines and not participating in the unprofessional and immature behavior of the majority of the staff. (Curly blueish hair.) I'm grateful for him! I've noticed as I've been sitting here waiting that some of the other staff seems as though they might be uncomfortable with this man's poor behavior. He does not need to be working with the public. He is the one who took my order. I cannot imagine this is the actual name of the farm where the potatoes were sourced from today, but I could be wrong. But this is a good visual representation of the immature team working at this location. As for the food, the bun is dry, flat and stale. read more

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service is great, food is great. atmosphere is always good! great taste in music in the store!

Food and service is terrific. Next to the Big Apple in NYC The Burgers and Cajun Fries and Shakes are superb. I recommend Five Guys to the tourists and everyone else. You will love it read more

Stores hours: open until 10pm. Storefront open light: on. Employees at 9pm: "We're not taking orders right now." "Why not?" "Just because we're not." read more

Excellent burgers! Very tasty and lots of options to add! I also enjoyed the fries; they are a heaping serving. The little cheese burger was plenty fillings for me. Enjoy! read more

Stopped into this Five Guys location on the way from Asheville to Atlanta. Not necessarily in a burger mood at the time of the visit, but Five Guys is always pretty solid and this was no exception. Due to the holiday there was no lunch rush so we ordered pretty instantly. The decor was standard Five Guys with that red and white checkered 50's-style diner-esque styling. What I thought was cool is the beer they sold on tap had those cups withe the magnets on them that you stick to the tap and it pours it from the bottom up and somehow doesn't leak out the bottom. I ordered a cheeseburger and small fries- remember, a small fry isn't really a small because they dump 15 pounds of extra spuds in the bag. The cheeseburger was cooked well done which is the only way they cook their burgers. The orders were coming out of the kitchen one right after the other. They were on it. And did it with a smile. This particular burger was messier than normal. It completely fell apart so became something I picked through by the end of it, still tasty, but really messy. Overall a good representation of the Five Guys brand. Pleasant experience and yes, they have those peanut shells here too. read more

I just received the worst food poisoning of my life at this five guys. I've been vomiting every 20 minutes for the past 24 hours and am now running a high fever. Beware this Five Guys! read more

Stopped by today for a quick hamburger and fries. The hamburgers are always good and beware of the french fries - the sizes fool you - a small is big enough to share. But the fries are great - like home made fries. I found this Five Guys to have great customer service - inside the place was clean. The outside tables could have defiantly been cleaner - I guess no one cleans them - not bad but it would have left a better impression if I had not had to clean the table. I still recommend them and will defiantly return. read more

Bland, dry veggie sandwich... no vegetarian/ black bean patty options...no mayo/ not even cheese!! Bunch of lettuce, grilled mushroom, onion & a slice of tomato on dry white bun. Easily the worst veggie sandwich I've ever had Worthy of 0.5 or zero star, but not an option on yelp! read more

I have been to several different 5 Guys Burgers and Fries and they are all consistently good. We went with a group of 6 and they did made mistakes on 2 of the orders as far as the toppings requested on the burgers, but they corrected the problems right away. The order was filled pretty quickly and the free self-serve peanuts are always a nice touch. The burgers were all hot and juicy. I personally got grilled onions on mine and they were divine! The fries were fresh and hot. Actually, we had to let them cool down a bit before we could eat them. The employees were friendly and greeted us as soon as we walked in. It's a fast food place but they were not just bored kids behind a counter. The prices are inline with other fast food places but the burgers are a step above most. Treat yourself to a juicy burger and some nice, handcut fries. read more

It's funny how you stumble upon things unexpectedly. I got a little turned around over by Merrimon after doing a good deed for someone, and as I was driving noticed a Five Guys sign. My stepdad has told me about the wonders of Five Guys, and one actually opened up on island before I moved, but I had never gotten to experience it myself. I get home and looked up Asheville Five Guys Burgers, only to find it was brand spanking new and the Grand Opening was tomorrow- on my day off! Hello, sign from the burger gods. I gratefully accept your offer. Now, in Hawaii before I left, the line for the grand opening WAS INSANE. The price of the burgers, equally insane (cuz secluded paradise). I walked in around 1pm and had two people in front of me, and plenty of open seating. Nice red, black, and white diner theme with peanuts everywhere that you can help yourself to. All the faces behind the counter were smiling and it was just a great energy that I hope has continued on past opening day. If you haven't been to a five guys, you order either a burger or a little burger, difference being a double or single patty. Little cheeseburger for me, thaaank you. Then you get to decide from quite an array of toppings- I chose lettuce and jalapeños. Which were fresh and HOT. Good thing I got a shake with that too- chocolate banana, no whip. And finally the fries! I ordered the "little" fries which were still overflowing and enough for 2 people. I can't imagine how much come in a regular order! It did not disappoint- this meal was friggen delicious! Those fries were cooked perfectly and the shake a great consistency. I left completely satisfied. Some may think it's a little pricey, but I feel like it's worth the price. If you're looking for a burger made with some fresh ground beef (never frozen!) and endless options, stop by Five Guys! read more

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Like a chain restaurants, you really just have to see if this franchise lives up to the expectations of the others. This location certainly does. The service was quick and the food up to the standards set by other locations. Five Guys is always a solid choice for a burger and this location is no exception. read more

They had the nerve to tell me that I wouldn't be able to eat a large fry on my own. I tanked the entire cheeseburger and large fry in one sitting. When you eat your emotions, you can do anything. I love Five Guys (the burger business). read more

I had a older with door dash but driver show up at a good time but food took a long time to get ready. They told driver that he would have to wait until the inside customer's was complete. Drivers are already not making much. read more

Burgers were decent but not better than average fast food chain. Beer was room temperature. Manager said they could not refund or exchange. Go to Wendys or Burger King for comparable at cheaper price. read more