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Cold Stone Creamery

3.8 (27 reviews)
Closed • 11:00 am - 10:00 pm

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Sweet cream
Kalyn T.

The ice cream was good per usual. This is my second time here and it seems that there hours change often and it's only written on a piece of paper attached to the door. One day you can look up the hours online and get really excited for ice cream and when you arrive they could be closed!

a cake in a box
Miguel H.

We ordered an ice cream cake from this location for my sister's confirmation (religious event) and were greatly disappointed with the way the cake turned out. The lettering looks like it was done by a toddler in the early stages of their writing development. The name isn't even straight, its sloping down as if it was tumbling as low as this review. The attention to detail, or lack there of, is almost nonexistent. You can see streaks of caramel randomly on top of the cake which just shows how sloppy of a job they did. This was a very important moment for my sister and it was incredibly heartbreaking to see the look on her face go from excitement to disappointment. If i could give 0 stars i would.

Ice cream soup 30 seconds after I got it
Amy K.

Note: their freezers may not be working that well? (see picture) Came in because I was super craving ice cream, and proceeded to order. The ice cream looked really soft already in the display, so I was unsure how it was gonna turn out. Well....it turned out like a soup instead of an ice cream. I had to drink that thing down as fast as I could, but I honestly just threw away the rest. It wasn't worth it, and I probably wouldn't come back again.

Locked door

They lock the doors an hour before the posted closing time on the door and online so come early if you want ice cream...trash

Strawberry passion ice cream cake
Canny F.

I can't believe there's no cold stone at Knoxville or Nashville so my friend went here to fulfill our craving for the Strawberry passion ice cream cake. If you place an order for a Large rectangle, you have to pay in advance. We were tempted but ended up getting the largest option in store and feasted. It's been many many years since we both had it and it brought back high school memories. I remember the first time I discovered it. This was the sh&%! I would find every possible occasion to order this and binge.

Jimmy B.

A nice combination of Chocolate Factory and ColdStone Delicious Icecream with Chocokate Touch Southern Comfort way, they aint whistling dixie when it comes down to eating sweets here, I order my typical Strawberry blond comparing to The Yankees up North "New York City" the Ice cream in North Carolina is the real deal and very fresh, just the right touch, deliciius and defitnatly fresh, North Carolina at its best, if you ever come down, try it located in ashville The biltmore area, you do need a car, no horses, check it out.

Mint mint chocolate chocolate chip with a chocolate dipped waffle bowl.

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11 years ago

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6 months ago

Those mix-ins are SO good. Friendly service and attentive staff is the cherry on top! (Pun intended)

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2 years ago

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3 years ago

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6 years ago

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9 years ago

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5 years ago

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4 years ago

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11 years ago

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3 years ago

Absolutely delicious! Good size portions. I'm not an ice cream lover like my husband, but this place will get my business again!

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9 years ago

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7 years ago

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6 years ago

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11 years ago

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14 years ago

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12 years ago

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12 years ago

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12 years ago

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13 years ago

Super yummy panini sandwiches. Didn't have time for a nice cream, but we drooled near the freezer case. :)

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12 years ago

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14 years ago

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12 years ago

Good ice cream & a pleasant staff. Gotten to where I sort of prefer Sweet Frog to ice cream but this place isn't bad...

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12 years ago

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9 years ago

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8 years ago

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16 years ago

Great icecream! Located in a neat little shopping center. We love going here...a little pricey though.

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14 years ago

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Ask the Community - Cold Stone Creamery

Review Highlights - Cold Stone Creamery

“Also, I ordered an ice cream cake from here for a friend's birthday and it turned out absolutely delicious.”

Mentioned in 2 reviews

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Cold Stone Creamery - icecream - Updated October 2026

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