I had a pretty lackluster visit to this store location today...showed up to no line (yay!). Ordered…read morea #56 Big Kahuna w/ no jalapeño. Things were going okay until I had to get a cashier's attention to ring me up. And then it took multiple cashiers took nearly 10 minutes to run my gift card. They could not figure out how to apply it. That's just the start of the issue. I then sat down & ate my now cold sandwich WITH jalapeños. If I'm going to have to stand at a register for 10 minutes awhile cashiers try to run my gift cards, then I'd least hope I could get my order right. On top of that, quite a few tables were dirty / sticky - just not a great dining experience. Workers did not seem to have any sense of urgency, a severe lack of awareness, & an overall carelessness for their work. Really disappointed today - takes a BAD, BAD experience for me to take the time to write up this.

Stopped in today-my first time. The staff was so nice and helpful! The store was clean also. We…read moreenjoyed our Italian sandwich. It's right on my bf way home from work-so this will be a nice option for a quick dinner.

We volunteered for special Olympics there and they make the best sandwiches definitely recommendread more

My sister and I came to visit my mother in Des Moines and we decided we wanted Jersey Mikes for…read moredinner. Tonight has been my worst experience by far at any food place I have ever been to. We placed our order through the app as of 5:16pm. It said it would be ready by 5:30pm. I know it takes longer to make gluten free sandwiches because they have to clean the grill so I did not arrive until 5:45pm to pick up my food. When I got there hardly any customers were in the store. 2 people were in line to order and 2 people were standing waiting for doordash. I ended up waiting a few moments before asking if my order was ready around 5:50pm. They checked and found it had not even been started yet and that it was quite a few tickets behind the others for the grill. I was told it would be about 10 minutes by the kid who was working the register. The kid then went to check if he had told me correct by the guy on the grill. The guy went to check my ticket and started laughing saying, "yeah good luck with that. It's got gluten free. Its gonna be awhile." He then proceeded to make 8 sandwiches and none of them were mine. I had doordash drivers and other online pickup customers come in after me who received there food before me. I watched the guy on the grill move tickets that were behind mine forward. Someone obviously made a conscious decision not to fill my order in a timely manner because of the gluten free sandwiches. At 6:05pm I watched the guy on the grill finally start cleaning the grill. By 6:10pm he started making 2 gluten free sandwiches. And did not pay attention to the fact that #65 was not supposed to have jalepenos and yet seem to have a ton of them on the sandwich. By 6:21pm all sandwiches were done. The manager (Jasmine) tried to hand a cookie off to me and another customer who had been waiting almost as long as me. But considering I cannot eat it nor does that make up for waiting nearly an hour from the time my food was supposed to be ready I did not want it. The manager seemed to have a chip on her shoulder and kept throwing hateful looks towards my mother and me after we would not accept her offer. She then went back behind the counter pulled out her phone, messed with it for a bit then pulled some vouchers out. She offered us 2 of them for our 3 sandwiches. My mother would have accepted it as is if there would have been an apology attached with it. There was not. She thought it was more reasonable to have 3 vouchers since our order was for 3 sandwiches and the manager disagreed. All sandwiches were put in the same bag. I specifically put special instructions on my order for the gluten free sandwiches to be put in a seperate bag. I have never had any trouble with this at any other store. The manager said, "We don't do that." I explained that I have asked at other stores and had no problem. I was then told by the manager "Well you don't have to come here. You can go to another store. And you can leave." I feel like this was a personal attack and discriminatory against me due to my food allergies and I do not appreciate it. I was not asking for anything special just for the considerations that I know are in place by this company. Jersey Mike's as a company has practices in place to accommodate customers with food allergies but this employee seems to have decided to not provide your typical great service because of it.

My friend didn't like his drink and they made him a new one without charge! Great service by A-Town…read moreand the manager Haley!

A full order of boneless wings (and fries) back in 2024. Vs a FULL order of boneless wings in 2026…read more They have totally fallen off in regards to portions

Great. I door dashed The Rueben with potato salad…read more The sandwich was great Potato salad just ok The unsweetened TEA IS THE BEST AROUND thank you

They try to serve things fresh They are consistent with…read morequality in all there locations. I usually go to a late lunch here it seems to.be less crowded and parking is easier. Everyone is understaffed, so I always appreciate the service staff who are working. Remember they're busy because they're good. Staff have always tried to make sure I am happy I usually get a half salad half sandwich. The restrooms were clean and well.stocked. They make a real effort.to make sure the tables are clean and ready to go

Amazing food with the family. Real food at awesome prices. Family loves their meals. Definitely a…read moreplace to make as a regular food stop

Great service! Great food options! Cool atmosphere and clean…read more Will return when back in town!

Despite arriving close to close, the staff couldn't be more accommodating. And I'm glad they were…read morebecause they do diner food at an amazing level. My wife and I split the spice bag chicken and the boom boom burger, and both have my salivating thinking about them. Their potatoes were far better than your average side; there is no drop off between the fries and tots. Another bonus is that if you're not starving, you'll probably have enough leftovers to snack on at a later time.

I heard the Smashburger was great so I planned my trip across the country such that I could stop…read morefor lunch at Lachele's. It was a delicious burger! I wish I would've ordered a double smash burger, but I think that was just how hungry I was. loved the lacy edges and sesame bun with the shredded lettuce! I also ordered fries and they were pretty basic, but I love a french fry so that's not shade. I had my dogs with me so we went a couple blocks away to McHenry Park at 9th and Oak Park Ave and enjoyed a great view! The staff were helpful and the food came out quick

Oh my gosh! I forgot how good this place is! It's been years since I've been here and I don't know…read morewhy. I wanted something fast and not too expensive for dinner so I stopped in with my husband. I got the spicy chicken deluxe sandwich and it was SO DANG GOOD! The girl behind the counter was so friendly and nice. She greeted us when we came in. When I asked for water and two different kinds of sauces, she kept saying, "Of course. It's my pleasure." She acted like she was genuinely happy to serve me. I've never gotten this kind of service from an employee at a fast food place before. The manager needs to be commended for training the employees to be friendly and helpful. So many employees are drips with no personality or manners these days. Our food came out super fast. And let me tell you about the sauces. I'm a sauce fanatic, so for me, a sauce can make or break a meal. I got their sweet and spicy Sriracha sauce and my husband got their cheese sauce. They were both amazing! They went perfectly with the spicy chicken sandwich. They also had a wide variety of other sauces. I was in sauce heaven. There are other chicken places in town that are very good, but I have to say, Chick-fil-A has the best sauces that I've ever tasted. For me, it's all about the sauce. My husband got their peppermint shake and that was very good, too. The place was very neat and clean, too. It's like they take pride in how the place looks. I will definitely be coming back more often. I'm so glad I stopped in again and rediscovered how great they are.

Today my quick stop was for tasty chicken strips, but what I got was chicken strips that needed oil…read morechanging. What is normally light brown and crunchy was rubbery and dry-- this an off day -- Come on Chick-fil-A let's not slack on the quality of the product. Let's make sure to consistently give us high quality entrees at each visit. Despite this slip up on food appearance and taste the wait staff were efficiently cranking out lunch orders and my Coke was excellent. Therefore, even though my product was not up to the customary standards the drive through was peaceful.

We arrived right at noon and the drive thru line and parking were a little crazy, but we hung in…read morethere and found a spot to park! So glad we did! This will be a regular stop on our drive to Chicago. Happy to report that the drive thru lane moved pretty quickly and by the time we left 30 min later, that had cleared. As far as food goes, we tried the original with fries and the Nashville hot (as a wrap) with brussels sprouts. We both thought our meals were fantastic. I would put their brussels sprouts up against anyone's! The fries were also battered lightly and resulted in a crunchy fry with a nice light flavor. I like that they have a variety of seating inside and it never felt like you needed to vacate your space quickly. In fact, I noticed some shelving with board games, so they definitely welcome groups who want to enjoy good food and hang out. There is a large picnic table for groups or communal seating and some individual stools near the ordering counter for singles or anyone who just wants to sit and watch the world outside those windows. This was a great find for us!!

It's all about the customers! I mean- weekly specials that…read moreare as tasty as they are creative. We have waited for the return of the street corn sandwich. My son downed it in 4 bites! The monthly flavored shakes are also a nice treat. And where can one get some of the best Brussels sprouts at a chicken place? They are delish! You can get your sandwiches grilled, fried, in a wrap or in a salad. For me, all great options but the original fried is my go to- large, always perfectly cooked and juicy chicken. The service is as fantastic as the food- always friendly. And- dogs allowed! Outdoor patio seating in addition to indoor and (let me repeat what exceptional service) they find you even when you change your mind and start one place and end in the other. Drive through is a nice option and the only (good) problem for this business that started out as a food truck is that at peak times parking and pulling out can be tricky with the drive through. I've saved one of the best customer- friendly mentions for last- when you pay by card, the highest display for tip is 10%(starting at 3%). I mean- the service is always worth 20+ but I appreciate this range as opposed to so many that start at 15% or higher. Come for the always fresh, awesome food and tip for the excellent and friendly service! Locations growing around the metro- yeah!