Staff are efficient and professional, and this small storefront makes the most of its space,…read morehandling a lot of packages. The clerk who courteously provided one receipt for four returns said "anything less would be uncivilized!" That made me smile and brightened my day. I was in and out in less than one minute! I've been here a lot, and have found they always effectively take care of business.

Twice now, I've accompanied an elderly friend to this location to ship boxes to her home in…read moreCalifornia. On both occasions, staff insisted that the box she was using was "not allowed," despite the fact that this was completely incorrect. The second time, I was present and challenged them directly. As soon as I did, they immediately backed down and changed their explanation, which made it clear that the issue wasn't policy but pressure. This feels like an attempt to take advantage of customers, particularly elderly ones, by pushing unnecessary repacking or purchases. Customer service was surly and dismissive throughout. I won't be using this store again and would strongly caution others to be very careful here.

DJ was extremely helpful when I had questions about a recent increase in my bill. They took the…read moretime to explain what was going on and helped get the rate lowered, which I really appreciated. Great customer service-- thank you for taking the time to help!

Another great experience at the U Street location! The team there is truly amazing. I walked right…read morein and was assisted immediately. The app is definitely a game changer, and makes the entire experience so much smoother and more enjoyable. Special thanks to Charles, Tiffany, and Aniya for being super helpful today and every time I've needed assistance!

Great service from this location. When we went to rent a truck there was a difficult customer in…read morefront of us in line and the staff did a great job of managing him while continuing to assist other customers. They were patient and helpful. Also, I reserved a utility dolly with my reservation but realized it hadn't been put in the truck. Not only did they refund me the $7 cost of the dolly but rounded it up to $10 for the inconvenience of not having one. That's what great customer service looks like and I will definitely be renting from this location for my next move. Thanks.

This is a general review of U-Haul as a company. I reserved a truck and the day before I moved,…read moreU-Haul emailed me saying they have no trucks at the location where my reservation was. They sent me to a different U-Haul, in Leesburg, 35 miles away. This added two hours to my already tight moving schedule. They sent me an updated reservation and said there was a truck there for me. The day of my move, I showed up at Leesburg and there were no trucks. I spent an hour calling different people at U-Haul, and they repeatedly told me there were no trucks at any U-Haul location reasonably near me, not even in Baltimore. This experience ended up costing me an extra $1,500 because I needed to find movers with a truck the day of my move. U-Haul as a company acted like this was no big deal and barely an inconvenience. They mentioned something about reimbursement, but that does not even cover the inconvenience and the extra cost this caused me. I will never use U-Haul again.

I came in today to get some postcards, but they didn't have any available. The manager went above…read moreand beyond -- she took time out of her day to cut some cards for me since I had several packages to send. It was also my first time using the DYMO label writer, and I had trouble printing both of my labels. Instead of making me go back and forth, the manager, Isaiah, and the rest of the staff worked together and made a group decision to let me email the labels to them from home. Everyone was kind, patient, and professional. I really appreciate how the whole team came together to help me out. Thank you to the staff at the D Street FedEx -- you all made my day!

Great customer service by Kalvin. He was attentive, answered all my questions, and pretty quick to…read morecomplete the transaction. The way Jennifer handled customers who were not very happy was in a great way. She kept great customer service with them as well. The store was neat and well kept. The fed ex price was awful, but that's not their fault. Lol Thanks for excellent customer service!

It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!

Worked with Potomac for my recent move within Hyattsville MD. The support team was helpful in…read moreproviding an estimate and confirming date/arrival window for the moving team. Our movers - Eddie and Eduardo were on time, professional, and incredibly efficient. They had us packed us and moving into our new apartment within 4 hours. Price was within the range of the estimate and worth it for the time and service. Will definitely work with Potomac moving company again in the future. Highly recommend their services. Thanks again Eddie and Eduardo. Truly appreciate your help

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

What great service! When a few locations around the city were closed on a Saturday, this one in…read moredowntown was open. The man working was very efficient and helpful. They shipped a package in no time and even let me print for free!

I went in this morning and Pierre was working and he was so kind and helped me get in and out and…read moreit was busy! Very professional and helpful!! 4/4/26

Great communication. It's cool to run a little late, just let folks know what's going on. They…read moretook away a couple of old non working g scooters at a decent price. Will definitely use again.

Jesse and James did a great job with my move. They arrived exactly on time with all the equipment…read moreto protect and move everything, as well as tools to disassemble and reassemble my bed. They got everything moved without a scratch on anything, and honestly, they're the fastest movers I've ever seen. James said he treats moving like Tetris, and he and Jesse did an excellent job getting lots of boxes and furniture safely onto dollies. I also appreciated how they triaged the types of furniture and loaded so many things onto multiple dollies in order to take it all down the elevator in as few trips as possible. From a pandemic perspective, they wore masks during the move, and I didn't feel any concerns. When I had to sign final paperwork at my old place, they headed to the new place and informed the concierge of our arrival to get the loading dock ready--now that's service! They just left about an hour ago, and I've already recommended Capitol Hill Haulers to a friend who is also moving soon. Big ups to CHH and to James & Jesse!

Barry and Lawrence arrived on time and were very friendly, professional, and incredibly efficient…read morethroughout the entire process. They handled our belongings with great care and even helped us wrap several bulky, difficult-to-pack items. They loaded our POD, making the most of the available space and ensuring our things arrive safely. The pricing was also very reasonable and itemized at the end for you to review. The many positive reviews were a big reason we chose this company, and we are so happy we did. We wanted to add our own positive experience and pay it forward for anyone trying to decide. We highly recommend A-Anytime Movers!

Great service. Showed up exactly on time and the movers were friendly, efficient and communicated…read morewell. Nothing was broken in the move and they handled my items with care. It was a great experience and I will be using them again!

Moving sucks!!! We all know that and there is really no way around it. What does help is when you…read morecan find dependable people at a good price. And this is just what this company is. Professional and friendly the gentleman that runs the company will do his best to accommodate even the most unusual request. I know because I have not only used his services but have recommended him to personal and professional contacts and they have all given me great feed-back. I even let him move my mother.

I would not recommend GMC Movers. I hired them for a move two blocks from one home to another -…read morethat should have taken no more than 6 hours and it took 15. I had a number of items that were damaged in the move which I reported at the outset. I asked for insurance information several times in writing to submit pictures and documentation, but did not receive the information, or proof of insurance. When I went ahead and sent the pictures without proof of insurance, I was told it was too late for them to submit a claim. During the move their movers also spent a considerable amount of time on the phone, which was never addressed at the time or since. I was finally offered a 10% return off of a $1,500+ bill but that doesn't begin to cover the damages. I have since spent hours in communication with them and am forced to file a claim in court. Don't risk it!