Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

Joe and his team are wonderful. Super professional and efficient. Our reserved time even got cut…read moreshort because they finish early!

Joe and his crews are amazing. I just had a move with them. Flawless and efficient. Recommend to…read moreeveryone

Mike was the only person making sure the facility was running efficiently. So far my only positive…read morecustomer experience as well has been with Mike and one other young gentleman. If you can avoid having to deal with the other employees, you should be able to have a less stressful experience. They are very dismissive, untrained, and tend to give you attitude whenever you need help. I've recently have dealt with an infestation of moths in the unit as well. Upon entry of the building there were a variety of dead bugs in the hallways around certain unit doors. Like I've said, the place has gone downhill at an alarming rate since Mike has left. Never have I had an issue with this location until now.

Access & Security: 24/7 access is available with enrollment but the standard hours were more than…read moresufficient for us. All access is electronically controlled by PIN pads located throughout the building and each locker has a keyed padlock on it. Depending on your locker size you might get an individually monitored unit alarm, ours had it, smaller lockers might not. The entire building has tons of CCTV cameras located throughout and looks very secure against would be burglars. Cleanliness: Even the bathrooms are secured by PIN pad, if that doesn't tell you the place is kept extremely clean then I don't know what will. Everything is immaculate inside the building with the exception of some scuffs and scratches here and there from people recklessly careening through the halls with loading dollys. Price: I hear it already, I can hear the voices of people saying "that place is expensive" SHUT UP! You get what you pay for. If you want top tier storage with high security and climate control to guarantee that your sensitive vinyl record collection and high end computers stay safe during your move you're going to need a company like Safeguard. Bottom line: YOU GET WHAT YOU PAY FOR! Don't skimp on protecting your stuff if you have high value items. If you're just storing a bunch of boxes of clothes and general housewares you probably don't need a fancy storage provider with climate controlled indoor storage and can go for an outdoor locker. All that said, for what we were storing, records and high value computing and storage arrays along with a plethora of other sensitive electronics it was well worth the extra money knowing our stuff was safely stored under climate controlled lock and key. Location: It's right off the highway which makes it easy to get to with a large truck and their loading dock can accommodate most any truck you can throw at it. Loading Dock: An enclosed loading dock is a nice plus especially when it's suddenly started raining and you want to unload your truck into storage. Unloading dollies are provided and all were in good working order when I was there. Bottom Line: If you are looking for top notch storage this is your place. If you are storing low value items that don't need climate control then you might be better served elsewhere.

Very quick easy signup at a fair price. Space is clean and easy to access. Couldn't be happier.read more

Alex at the front desk is very knowledgeable and helpful. She always greeted us with a smile. She…read moreis the reason for our 5 star experience! The facility was always clean and accessible. The enclosed garage loading area was a must!

I have nothing but good things to say about Extra Space Storage in Highland Park. They have a…read morevariety of storage options at different sizes and price points. I've been a customer for about 8 years and have always found the personnel to be accommodating to my changing needs. I've had the pleasure of working with current manager Kathleen Grant for a while and she goes above and beyond to ensure I get the right space I need. She even informed me that I qualified for a senior discount, which I appreciated. I'll say one more thing. I use another local storage facility for vehicle storage. The facility itself and the staff is not up the same standard as Extra Space.

I've been an Extra Space Storage customer for over 10 years at two different locations…read more Unfortunately, their new package policy has made it impossible for me to continue using them. In the past, the office would accept deliveries and place them inside your storage unit. They no longer allow the office to accept ANY packages. FedEx and other delivery drivers also will not enter your individual unit to leave a package--I tried. I even spoke with corporate, and there is no workaround. So if you use your storage unit for any type of business or job function that requires receiving packages or deliveries, I highly recommend looking elsewhere. Other storage facilities in the area accept packages and will place them in your unit--and many are literally half the price. After more than 10 years as a customer, I'll be taking my business elsewhere. Hopefully this saves someone else the headache. You're welcome!

I couldn't have had a better experience from start to finish. I will only use and recommend Falcon…read morein the future to absolutely everyone. I chose Falcon due to the good reviews, but also because of how easy Cole made the process of setting up the move. Then, I was blown away by Daniel and Kristian as my moving crew. They were so strong I couldn't believe it. They were both such pleasant, happy men and made my mom and I feel so at ease for the move. They acted like nothing was a problem at all and that it was such an easy move, when I know it wasn't so easy! I'm so grateful for the two of them. I even came under the original estimate amount for my final total which was amazing. Finally, I received a follow up call from Fernanda which was much appreciated. She was so kind and wanted to make sure I had a great experience. Overall, so impressed with this company and we are lucky to have them in the area. I've never used movers before so I was anxious about the process. Using Falcon was the best decision and I was able to actually enjoy the move!

Fair price on an multistate move. Workers were on time and courteous. All my belongings were…read morecarefully handled. I would highly recommend.

As we planned for our recent move, I asked three friends if they would recommend their recent…read moremovers and they each replied "No!" After finding Chicagoland Moving & Storage on Yelp, Erez came to our home to do an estimate, which was very detailed and spot on. It is clear he cares a lot about his customers and the work his team does. Kim and Sonia were great from the office, and Jesus and his crew were wonderful on our packing and moving days. They took incredible care of our belongings and our home! We would definitely recommend CM&S and are so glad we chose them to support us in this big life event.

These scumbags charged me $18k and then did $6k worth of damage. Hid the damage. $3k of the charge…read morewas for Paper. Kim dragged her feet on an insurance claim and Ron disputed my first review claiming I was never a customer. Don't use these people.

We had a great experience with Good Move Movers! The move was seamless at both houses, and…read moreeverything went incredibly smoothly from start to finish. The team made the entire process easy and stress-free, and we really appreciated their professionalism and care. Thank you, Good Move Movers, for making moving day such a positive experience. Highly recommend!

We had a great experience. Good Move moved us out of a third floor walkup apartment. Packed up most…read moreof our kitchen including fragile items and were extremely diligent in how they packed items. They also disassembled and reassembled our power recliner couch with no issues. Communicated well, were very efficient the day of the move. We were very happy with the service and price.