I used to deal with somebody named Justin and I never had a problem now some guy Ali came along and…read morethey've quadruple my fees!!! I tried to make a partial payment. They will not accept any partial payments from me. It's gotta be paid in full which is over $400 for two months and they will not take a partial payment ! Otherwise up for auction!! I don't know if this was bought by somebody or what change because the people that I used to deal with are no longer there! I never had myself in this position before ... the late fee are outrageous and they will not take partial payments! Pay in full or else !! No PARTIALS

Very nice and helpful staff showed me around before I chosed they make sure I get my money worth…read morehas everything in store bubble wraps sofa covers and etc look no further if need self storage

Excellent service, and follow up. Mike was cheerful and great to work with, and handled…read moretransporting the boxes for shredding with ease and a smile.

I work at a dental office and we did a purge of charts dating back to the 90's. We had about 14…read moreboxes of charts that needed to be shredded. I called national archives and spoke to Brad who gave me an estimate over the phone. I was shocked at how reasonable their prices were. I scheduled a pick up a few days later and they came and took our 14 boxes from the basement without a problem and were so kind and courteous. 3 days later I got the certificate that all our documents had been shredded. My boss and I are so happy with how swiftly this process was and how affordable it was. We will definitely be using them in the future! Thank you!

Danielle was amazing and full of information!!! 10/10 recommend working with her, she will help you…read morefigure out what works best for you and your needs!!!

So Extra Space/Life storage in Garden City is great. The elevators are efficient, there's always…read moreflatbed/pully's available and the customer service (specifically Ricky) is amazing! Ricky embodies great customer service! Friendly, informative, customer focused, patient & so helpful. I was thinking about moving to another storage but the outstanding service provided by Ricky changed my mind. So great, I gave 2 all star reviews!

Amazing resource for shredding important documents. Reasonably priced, easy and efficient. Highly…read morerecommend

Went back to SQ today in an attempt to downsize to a smaller unit. The same lady was there and she…read morebrought up our previous encounter. Even though she wanted to discuss it further, I didn't carry on the conversation after the initial sentences because I felt it was not going to improve things. However, I was incorrect. When my wife asked for a smaller unit, we were told that there were none available on the first floor. When my wife asked if I wanted an upstairs unit, I said I didn't. The lady there went in to high gear to make sure we were going to be satisfied and not move to another storage company. She tried hard to find a solution. Even to the point of calling a customer who had reserved a unit on the first floor to see if they would take one on the second floor. It all worked out thanks to her. The other customer said they would take the upstairs unit and I could have the one downstairs. Kudos.

The service and personal attention and communication makes renting storage here a very pleasant…read moreexperience. Jane is very patient and explained everything clearly. The facility & location is comfortable, clean and secure.

Pleasant staff and very accommodating. The whole move in process went extremely well. I had…read moreselected a bigger unit but was able to get a smaller unit that fit my needs. I'd definitely recommend and rent from this location in the future. NOTE: This is a single floor facility meaning you don't have to mess with elevators during your moves which is a big plus

Popped in to Freeport Self Storage today to drop off a few things into my unit and ran into the…read moremain man in charge, David. He's the founder and owner and is there day and day out always making sure customers have a great experience. He really is one of the nicest business owners I've ever met. His team there is always equally fabulous and it's clear he's fostered a great work environment. If you're looking for a storage unit, for both long or short term, they've got my stamp of approval and my 5 stars. Note: I decided to try something new and added a video review to my post.

I rented a unit at Freeport Self storage about 8 years ago, and everything was smooth and easy…read more I'm needing to rent a unit again, and they were my first choice. It's even better now; there's an additional building, truck rental, and many upgraded features that will make renting even easier this time around. Brenda was friendly and helpful and took time to go over everything, and let me know that I can call with any questions. Definitely recommended.

I have more than one unit at this location from when it was "Men on the Move"…read moreNice staff, clean facility. 24 hr access. I have no complaints. I have moved around a lot and this is one of the better storage facilities that I have encountered.

I would rate zero stars if I could. This location does not care about those who rent a storage…read morespace. There have been numerous break-ins at this location and they did nothing to inform their customers about it. I was a victim of one of these break in and management could care less. My entire unit was trashed and numerous items were stolen. The mistake I made was thinking my belongings were safe at this facility. The store employee told me there was no way they could review any video and they only had cameras on the stairs and elevator. I wish I knew this after being a customer at this location for 7 years. Do yourself a favor and find a safe storage facility to store your stuff.

This is a pretty good storage facility located in garden City right behind Nassau community…read morecollege. if you are on Stewart Ave heading towards Merrick avenue this location is on the right hand side directly across the street from Stahl eye Association. The staff has been very helpful in finding the correct size unit. They seem to be fairly price for the most part two other storage facilities. Keep in mind some of the smaller size units range around $130 to $150. It is cold! The staff is very helpful and flexible and giving us a flatbed to move our furniture on. I haven't been here long enough to say I highly recommend but so far so good. I'll let you know more as I go.

Tyesha was very nice, building extremely clean. Made the process easy…read more Would recommend this facility

I love this I came to find info and I just rented I love the 2 lady who work there thank youread more