Briana and Dawn were super helpful. Moving is a huge point of stress. They made it easy and stress…read morefree.

Facility not staffed. Called for service multiple times from self service kiosk and no one ever…read moreanswered. My reservation mysteriously disappeared; I obviously wanted to find out why. Called twice from home in morning on 10/21, as of 3:45 PM no return call. Guess my business isn't important, what else am I to think?????????????

This is a shame, as this company was referred to me by my uncle. Unfortunately, my experience has…read morebeen extremely disappointing. One of my boxes went missing while in one of their own storage units, and despite providing a clear inventory of its contents (worth close to $1,000), I've received little more than vague assurances for over 12 weeks. Only recently was I offered a reimbursement that doesn't even cover half the cost of a single item from the box. What's more concerning is the lack of accountability. No proper inventory was taken at the time of the move, and I was never told that their team should have been responsible for boxing and backing up items in order for coverage to apply. Without that transparency, it feels like customers are left unprotected if something goes wrong. For anyone considering movers, I would recommend Piece of Cake instead, they were half the price and, based on my experience, far more reliable.

I wish I could give Keating 6 stars, they are that good!…read more They showed up on time. They were professional. They knew what they were doing; nothing was a problem. They were careful with everything. We have not finished unpacking but so far we have not found anything damaged. They worked hard without complaining on a hot and humid day. All that and their price was very reasonable. I highly recommend Keating Moving and Storage to anyone who needs moving services.

Great move. Professional. Showed up on time. Reasonably priced. Have used them for several moved…read moreand never had a problem

I was so upset with this experience it took me 2 weeks to get the strength and courage to write…read morethis review. Please never use them!!! I was robbed! They stole $475 from my 14 year disabled daughter's piggy bank and $100 from my wallet. My daughter was so upset she was crying for a week and ended up in the hospital. Also they came late, dented and damaged walls moving my stuff. I filed a police report that night when I realized they stole from my wallet. My purse was in my closet where they were not supposed to be anywhere near and there was three guys and it was hard to follow them around all day. This should not happen!

I've used 3 different Public Storage units over the past 17 years. Always had a great experience…read more Location is clean and kept clean, staff is friendly and accommodating. The location is very secure requiring a code to access the building and the elevators. The code will only allow you to get to your floor which makes me feel even more secure. If I have a need in the future to use them again, I would definitely come to PS for my storage needs.

I had looked at another storage location but chose this one because it seemed quiet and has a nice…read moresized parking lot. Price wise I felt it was a bit much - even with the discounted rate I believe I paid 80$ for both months I rented. That's hefty, and I had to buy their lock ? So now I have a 20$ lock I guess ? It was semi - convenient , I signed up over the one while I sat in the parking lot because there wasn't a rep on site at the time. A few times I went to the unit I did see a person so I know there is one that exists. The open and close times are good, 6am to 9pm.

I called a week ago to find out about your service as I need to move and sell many items. The…read moreperson that answered the phone clearly could not give a crap about my issue. Maybe stop pretending you will help. Speaking to that bitch if she represents your company? left me with a screw you attitude. Do not pretend I will advise news 12

THE WORST. Terrible experience...Great with following up UNTIL they get your business...Waited all…read moreday for a call back after making a complaints... when I didn't get a call back by late afternoon I called them again and my calls were sent to the answering machine... Would not recommend. Left house a mess after estate sale. Estate sale was a waste of time. Total failure they over priced items which didn't sell then quoted me double what 2 other companies quoted to remove all furniture/items left. They put dinning room chairs outside & left them out in the elements. They leaned a Huge (approximately 5 ft x 3ft ) very heavy mirror against a large window crushing the blinds. Obviously they lack judgement & common sense. They forced a mirrored bifold closet door closed...which will no longer open without risking breaking the mirror...would not recommend & will let the person who refered them to me see the video of house before they came in & after they left...

This place is full of hidden fees. I booked a storage unit online at $155 a month, when I got there…read moreI paid almost that much before I even got a unit assigned. They charge $10 for storage insurance , $20 for a lock, $25 for administrative fees and a bunch of other tag ons that I don't even remember like keys and key fobs. The worst of it all, the guy taking your information is slow as molasses. So the entire process takes about 30+ minutes of time while your truck rental sits and waits. They won't give you the key until they're done so your friends can't even be helping while you're inside. And after I wait for the slowest typer on the island to finish he says oops it didn't save. I hope I can find my next place quickly so I can cut my time with them incredibly short.

Tjader at the East Rockaway location was so helpful to me. I called to make a payment and was told…read morethe rules had changed and I was no longer able to pay over the phone or online. I don't live in NY and am unable to make payments in person. I was wondering how I'd be able to pay. I called before the office was even open and she answered the call, kept me calm when I was concerned over how I'd pay and then she accommodated me and let me make the payment on the phone. I truly appreciate her assistance. I was panicking and she made everything easier. She truly deserves 5 stars.

This has to be the worst experience I've had with a moving company. I was referred to them by a…read morefriend and they felt so bad about the referral they cried. Stay away if I could give zero stars I would. Missing items, up charges, broken furniture, spent 6 months fighting them. Just do me a favor find another vendor. Let me help someone if I couldn't help myself. Let me add by saying their manager Mark another biggest asshole. They left 50% of the furniture behind I had to hire another company to move it. I believe the good reviews on here are fabricated by the company putting fake positive reviews. Stay away from this company and the con artist senior citizen owner who bullshits you into a contract. You end up being screwed over the trauma never leaves your mind. Stay away from The Moving Doctor - if they were real doctors it would be malpractice lawsuits all over the place they butcher moves like botched surgeries.

Horrible experience with this company. I would never…read morerecommend them, completely irresponsible and untrustworthy. They don't deliver as promised and have delivery drivers that are unprofessiona.

I recetnly used the services of A - 1 First Class Moving and Storage and found them to be extremely…read morereliable and professional. They showed up for my move on time and took excellent care of my possessions. I would highly recommendanyone who needs this service to contact them for a quote. I especially found Laurie Koehler very helpful in guiding me and making suggestion to ensure my move went seemlessly.

Huge shout out to A-1 First Class Moving & Storage, Inc.- moving is so stressful and you hear such…read morehorror stories but A-1 did the MOST amazing job. Completely fair price, totally professional from the estimator to the crew and it was as smooth as it could be. This is my third move with them and I wouldn't use anyone else. They are that good. HIGHLY recommend.