They just did a great job moving me on a very rainy day. I moved my furniture from storage to a…read moresecond floor in the pouring rain.

Hard working no nonsense guys. Pricey but worth it. Not the friendliest crew but would definitely…read morehire again.

Mozart Movers were top-notch! I initially did some moving…read morecompanies comparisons, and ultimately decided on Mozart as the background office staff was informative, courteous, professional and timely, and they answered all of my questions, that is a feat in itself. The movers made contact when they were en route to my location, and showed up on time. All three of the movers introduced themselves, and post my tour of what they needed to move, they went to work. Our move was sizeable 3bd apt in a house to a 2bd smaller townhouse. They disassembled, reassembled, and arranged furniture in the most effective configuration. They were real people who truly cared about the job they did. They also understood how stressful moving is. My move took 6 hours and they were moving the entire time. Nothing broken and they were a super effective team. (hopefully no time soon...the process of moving bites) If I ever need movers again Mozart Movers are going to be my choice. Thanks Dan ,Evan , and Tony, and Elisa

I had a super smooth, easy experience with my move today! Stephen and Tony were on time, friendly,…read moreand worked really efficiently. They were like a well-oiled machine! The 5% discount for paying with cash was awesome. I would definitely use Mozart again!

Top notch service! The office personally are very informative and helpful. I recommend.read more

We had our entire house contents at this storage facility for over two years. The pros are that all…read moreour stuff was kept safe. There are cameras everywhere. The hours are good and access to the facility is easy. The facility it very well lit. You are given an access number for after hours. If you stay past closing security shows up to check things out. There is a big enough space for a moving truck and there are always plenty of dollies to cart your stuff around. Just pray that more than one truck doesn't show up on your moving day. The people in the office could be more approachable. They were eating or on break a lot of the times I visited. We chose the climate controlled unit. The reason for such a low rating are the cons. All our stuff was covered in mouse dropping when we moved out. The stink was unbearable. We had to go buy face masks in fear of catching something. We found a huge mouse nest under a piece of our furniture in the middle of the unit. We ended up throwing out all our beautiful leather couches and mattresses and most of the furniture. I do not recommend long term storage at this facility.

Dear Kilroy, Stacy, Mike, Mikey, Tim, Tom, Kelly and the whole crew,…read more Just an enormous thank you for the pre move and then the real move yesterday. I have told everybody there is nobody better than you. You have helped me in the past. You are so pleasant, fun, terrific, marvelous, fabulous movers and people From all the help with the unpacking, the breakfasts, the new Kilroy mug, everything is above and beyond and I thank you for the bottom of my heart. I wish the world was as professional and no nonsense as you. You got the piano up here, no problem just fabulous Thank you, Amy Miller

Careless and Unresponsive Movers…read more I hired Kilroy Bros to move my parents to a senior living facility in April of 2024. It has taken me some time to write this review because of things discovered after the move and their lack of resolution. While the person I contacted (Stacy) was very friendly upfront and even helped my parents sort through some stuff upfront, things went downhill from there. On moving day, the movers were cordial but even as they were moving things I noticed multiple boxes stacked on top of other boxes that said "fragile" as they were wheeled into the apartment and they were visibly being crushed at the edges. Once we got everything in and opened things up, we saw that several items had been broken either due to poor wrapping (a service paid for by us and provided by them) and/or because of lack of care in the moving process, These included several glasses, a vase and an antique tea pot that my mother loved among others. As we unpacked, we also realized that among several items that were missing was my mothers jewelry box , which along with everyday jewelry had several sentimental and irreplaceable items in it including both of my grandmothers' wedding rings. There were also several other items that we noticed missing in the weeks since after getting 100% unpacked. We notified Stacy of the broken items as well as the missing jewelry on the spot and she was verbally apologetic and even took pictures of the tea pot with the brand name as she said sometimes they can find these online and that they would investigate. Since that time we never heard a thing back from her despite multiple emails and phone messages. I must admit that I was at first a bit skeptical that anyone would have taken stuff from an elderly couple. However, after combing through everything and knowing that my mothers jewelry box was there the day before the move (and going back to their old house to make sure it wasn't somehow left behind) as well as being ghosted by the person who said they would help resolve it, I felt it was worth writing this review. Whether someone stole the items or not, they clearly broke several items and acknowledged it, and then did NOTHING about it. Frankly, I rarely write reviews even after subpar service because I like to just move on. However, since that time my mother has expressed her regrets about even making the move because of the loss of these cherished items and that is heartbreaking to hear (this is after she has also personally reached out to Kilroy several times with zero response). Consistent with several other reviews I would warn people against using their services as they will sound great upfront but service and follow-up are somewhere between negligent and criminal.

Ugh. If you are a student, you pay storage charges up front for a summer or a semester, so if you…read morego over the storage time by even a day you end up paying double what you intended to pay. But that's not even the issue, since that is in their fine print. The issue is that these people are impossible to reach by phone. They picked up my son's belongings in May, but on their website there was nothing listed as being in storage for him to get back. The office was closed over Labor Day weekend, which is a very busy move-in weekend for students at the local universities, and they had a phone message saying nobody would be in their office answering their phone and that you should text this other number. Texting that number produced no results. Honestly, the best option for storage is to rent a storage unit and bring things to it yourself so that you don't get overcharged and jerked around by OnDemand storage.

AN AWFUL EXPERIENCE I used this company to store belongings…read moreover Summer 2017 with great success. As a result, I used them in 2018 as well, and urge anyone considering using this company to avoid doing so. OnDemand called me the day before my pick-up to ask to reschedule, promising a discount. I agreed to this. A charge was billed to my credit card but I never received an invoice, indicating that I'd received a discount. When I finally received an invoice (after repeated emails), I had not received the promised discount. Most problematically, when my belongings were returned, a desk was very damaged and a $200 rug was not returned at all. OnDemand has refused to provide any reimbursement, noting that I did not purchase insurance. At no point was the option to buy insurance made prominently available. Customer service has been slow to respond to my emails, often waiting until I have sent two or three over the course of several weeks. I will not be using this company again and I do not recommend using them either.

Great piano movers. My job was straightforward but the timefame was last-minute and tight. Mike at…read moreCarroll's bent over backward and beyond to accommodate my needs. The two movers, Dejan and Andrew, were personable and efficient. Need a piano moved on the Vineyard? I could not recommend these folks highly enough. First rate!

I have moved several times in the last few years. Working with Carroll's was the best experience…read moreI've ever had. Paul and Dean picked up my furniture. They were extremely careful with not just the protection materials but also the actual moving. Everything arrived in perfect condition thanks to both teams. Paul and Dean delivered my furniture. They were also extremely careful and easy to work with. Both teams were very professional, courteous and had a sincere interest in treating my furniture as if it was their own. The communication regarding pick up and delivery was timely and accurate from both the office and drivers. I would highly recommend Carroll's M.V.R.T.

Great experience with an intercity move. Flash kept in touch with us, adjusted the delivery…read moreschedule to accommodate us and were fast and efficient. I originally thought we needed a national moving company, but turns out movers like Flash will often accommodate moves to places like NYC and DC.

VERY QUICK AND EFFICIENT!! They were personable too!…read moreBest pick of the cities. Easy to work with. Was super fast with load in and unload. The value was AMAZING as well. Great value!! Service was as requested and was as needed!