Positive: Friendly staff, clean units, secure premises, and convenient location…read more Negative: The regular price increases add up and penalize loyal customers. And they could have more carts

Horrible experience. BAIT AND SWITCH tactic used to increase the price of a unit…read more Website listed 1 price but when I went to rent the unit they said they think it was an error with the post online. Mgr has no authority to resolve this issue. Had to call district mgr for help. District Mgr took the price off the internet and it nearly doubled. They offered the low price for one month but then the rate would double! I said no way! I'm going to Public Storage!

Excellent customer service. Just set up a appointment and can't wait to have a safe place for my…read moreimportant things

From the owner: North Metro Storage is a state-of-the-art storage facility conveniently located in Ham Lake, MN. We…read moreare now offering 50% Off First Three Months Rent on a variety of unit types and sizes. Give us a call today or reserve now right from our website.

I had 47 years of belongings for my entire family with Public Storage in Burnsville for TOO many…read moreyears!!!Moved from 5000 sq ft to 1221 sq ft. My two daughters ( age 35+) live like most people in small rental apartments, so I still store furniture etc for them too. I was in three (!) 30 ft deep X 13 ft high X 10 ft wide units with public storage. $$$.... Now it is down to two. This took (3) four week trips from FL. In 1.5 years. Donated everything to Salvation Army St Paul. Husband became extremely ill eleven years ago. We are in a lovely FL. condo he inherited. MISS Minnesota... people, culture, weather - - LOVE the cold!!!! I now have two brand newly built extra large units at Forest Lake - - grabbed them quickly for they rented out super fast. Great price. New wood pallets on entire floor. Never have water in these units, very high airy ceilings with great ventilation. Yes no heat no air conditioning so no fragile furniture, vinyl, wood, etc, but I put clothing etc in tight giant contractor extra thick plastic bags into tight big Costco ( yellow black) plastic storage boxes ( the Best/ shut very tight). I will be out of a second 30 ft unit at public storage after 1-2 more four week trips. Back breaking work - - am creating a new industry of folk buying my things at Salvation Army then flipping them online! We always expected to be in Mn but the condo's living costs are better than renting today. Goal is to find a solid 1 bedroom in MN, build out to be able to remain until I pass on, rent out FL condo. Reverend Jim the manager is the best, the kindest man you could ever ever find and work with. No bugs no rodents all these years. Immaculate rest room at office, safe secure, no crazies renting ' next door'. Women working there solo feel 100 % safe. High fence with barbed wire surround the large rural country property. Nice relaxing 30 minute drive up from the twin cities. Highly highly highly recommend!!

We can't say enough good about Tim and the Forest Lake Mini Storage. So very helpful and easy to…read morework with. We moved from out of state, went to the old standby on the north side of town. It was dirty, full of feathers, bird poop, spiders and stunk like motor oil. The door came off the hinges and they had limited access hours. We needed an additional storage unit and found Tim at FL Mini Storage to be super helpful. We ended up liking it so much we talked to Tim about getting a bigger unit. He came through and we moved all our belongings from the other storage facility. Tim was terrific to work with and the units are clean, secure and they offer 24-hour access. We always feel safe, and we appreciated the location is easy to get to. If you need storage for the short, or long term, we highly recommend FL Mini Storage.

The snow plowing in winter is horrible they don't plow all the driveway…read more And the rent went up from 181. To 245. Not worth it. I tried to contact to get a smaller unit and couldn't even get a returned call.

what a horrible place. they get you in and the price just keeps going up …read more Not helpful or clean. not fit to store garbage

Robert, Max, and Dewayne were a great crew. They arrived on time, and they hustled. We mostly used…read morethem for furniture and a few smaller items, and the cold didn't deter them. Minneapolis moving services are some of the most expensive anywhere I've experienced. I hope that simply means that MN companies pay their labor well. We paid $1365 + $180 tip (optional, but come on) for a 3-man crew at $260/hr (2-hour minimum), and we obviously also provided snacks and drinks (they declined breakfast). For comparison, in San Francisco it was $250/hr for 5 men. The rate was with both the weekday discount and winter pricing. Weekend would have been $285/hr for 3 men, and $345 for 4 men. There was no trip fee. Robert, in particular was incredible; he moved a 6 drawer dresser down a tight stairwell alone. They needed to remove the front door at one point, but did so without issue. They also were happy to use our own furniture pads and plastic wrap (leftover from a cross-country move). At one point, they had to back the huge truck through the alley on icy ground, and had no problems. Also, it was easy to provide them inventory by email, and easy to reach them by phone. Lots of moving companies were annoying to contact, which is partly why we chose this one. One a few minor issues: one piece of furniture was shedding pieces of wood. I think they were reinforcements put on by previous owners. I didn't even know they were there, and it doesn't seem to have affected the furniture. They also forgot a couple of items in the yard, including a big smoker we had to move on our own. It's partly my fault, I told them we were good to go. Also, we were made to sign a lot of paperwork, and at various points it was for things like "you confirm that nothing is broken and everything has arrived" and, like, it's weeks later and I'm still unpacking, there is no way I would have known for sure. It's fine, because so far we have had no issues, but if someone did have issues it might feel like being strong-armed via contract. The guys in the truck were just doing their jobs, so it's the process that is problematic more than anything. We would use these guys again!

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.

Quality - very poor. Run down garage doors in units, beat up and hard to open / close. No weather…read moreseal left so dirt and snow get in. Value - very poor. Price increases every 6 months, decided to move out when rent went up to $225 a month for 10 x 15. Service - very poor. Very very rare to find someone working in the office. Always had to leave a message when calling, no one ever answered. They did however call back relatively quickly.

Impressive app and gate access system. It's about as automated as you could wish.read more

I had difficulties trying to Rent a unit online, so finally drove over there and found Casey to be…read morethe tonic I needed. He showed me a couple of garage units to make sure I was getting the size I needed, then explained everything about the paperwork/agreement

Exactly the way they said it would be, prompt and friendly staff…read more I needed the space a few days early and that wasn't a problem at all even though it was that day. There was a bolt missing and I asked if I could just pop another on, not a problem. Slick and easy. Their app has even got a gate opening button when you register so you don't have to type it in anymore.

Highly recommend!!! We used Easy Green Box to move our 2 story single family home last spring. We…read morewill definitely use them again for our next local move. The boxes were clean, easy to pack and easy to stack. We still used movers for labor to complete the move, but they commented how easy it was to move the green boxes, which surely saved us labor charges. I loved not having to setup paper boxes, hassle with tape guns, etc. and it made unpacking easier because the boxes nest together into a nice stack. That makes unpacking easier because as you empty a box it is out of the way - no need to flatten all of those cardboard boxes. My socially conscious middle schooler was also happy to do something environmentally friendly. :)

I have moved every year for the past 10 years and using Easy Green Boxes made this move very easy…read more They provide dollies so its really easy to move them, and they consistent size and durability of the boxes means that you can't wreck/bend a box with something going through it cause its too heavy for the cardboard, protects valuables well, and are protects your stuff from shifting furniture and other boxes while driving. Michael also makes things extremely convenient by dropping them off and picking them up whenever is convenient for you. You don't have to deal with extra cardboard and tape everywhere as you are unpacking. Just one less thing you have to deal with. Would highly recommend.