All good things must come to an end…read more Watermark has raised their FFL fees to $40. Effectively, they're saying "please don't buy guns somewhere else and get them sent here - we don't want that business." Lesson learned - I should have checked before I sent my transfer if their price had increased. I get it. They want to sell their own inventory. That makes sense. But the business that will be lost in people who also needed accessories and ammo is likely significant as they decrease traffic into their store: Every time I went in for a transfer o tried to buy something - even if just a bottle of cleaner - to support them. There are too many other options at $25 or less. If you do want to put hands on a gun before you buy and want to buy local, their selection is huge. They just added a room of additional parts and accessories, which also houses their gunsmithing area. Their gunsmithing is still spectacular, especially older or less popular guns, and their cerakoting service is reasonable and really well done. Net net they're a plus to the gun community in a growing part of the Austin area. They're just not the great deal they were before for transfers and the stress of growth is showing, so I'll have fewer reasons to go back.

Aloha! I stopped by here the other day before my son's wedding weekend. What a friendly bunch of…read moreguys. I think every associate asked if I had any questions! My son and I were already impressed. Finally the owner Mike cornered me and I mentioned I owned a gun store in Hawaii. Mike openly offered every piece of advice and opinion possible, and we discussed a lot. Needless to say, they are a great group. You will be treated with professionalism and friendly open opinion. I have a much appreciated new family in Texas to depend on. Much Mahalo's Watermark!

Cyclewerx staff are always friendly and knowledgeable. Great local bike shop. They have…read moreeverything that you need.

I had a bike tuned up and they ended up charging less than quoted because the bike was in good…read moreshape, they suggested a new helmet since my old one was more than 5 years old and the plastic shell can degrade. They seem like honest people.

I ordered a CrimsonTrace CMR-206 Rail laser. It arrived in a timely manner however the ergonomics…read moreof the laser was poor when added to my Beretta PX4 FS. I was careful not to mount the item and kept it in the same condition as received. I made multiple email and voicemail requests to customer service requesting to exchange or receive a refund which went without a response. I would never do business with this company again based on their poor or should I say non-existent customer service.

These guys handled business. Come correct, with all your credentials, and they will have you in and…read moreout. Treat them with respect. I will be back soon.

I own several suppressors that I purchased directly from the manufacturer. A friend reached out to…read moreme for advice on obtaining a .22 cal suppressor. I told him I'd heard good things about Silencer Shop, so he purchased through them. From placing his order to taking it home from his FFL took 11 days. He said the entire process was very simple and that he had a great experience. I have been waiting for the CAT ST to be in stock for almost a year. Three weeks ago, it became available. I made my purchase through Silencer Shop. I called and opted for a callback. Less than 10 minutes later, I received the call and asked if they gave a military discount; they do. The program is called Sound Off. David said that he would assist me with anything I needed help with, and he gave me his cell number. Not sure if this is because I am in Sound Off or not. I bought the CAT ST, and it took exactly two weeks from purchase to be ready for pickup. The website and David are epic. I had zero issues. The best part is, once in their system to make additional purchases, all that is needed is to sign the Form 4 because they already have my trust, fingerprints, and photo. I am now waiting on the CAT MOB HUB TI to be approved. As previously stated, the entire process was streamlined and only took a few minutes to complete. David walked me through submitting a Form 1 for $50 through the website; it couldn't have been easier. I'm sure I could have submitted the Form 1 on my own and saved $50. But the ease and simplicity of submitting the paperwork were well worth the small fee. Big thank you to Silencer Shop and David for making my purchases easy.

My only beef with them is their lack of communication on shipment of the suppressor to the dealer…read more I never heard anything from them until I reached out 4 weeks after they took my money. Still waiting almost a week after that contact that I started.

Stereo runs gteat very pleased with sound quality. Bought on Frifay had it installed on Monday. We…read moreeven had to wait for UPS and the job was done in couple of hours.

I visited HP Audio in Temple this morning because of a connectivity issue between my new iPhone and…read morethe bluetooth connection from my 2010 Lexus. I spoke with the owner, David, for at least 30 to 45 minutes, he attempted to assist me, experimented with disconnecting my phone and then re-connecting, but to no avail. He concluded that my car stereo was too old and would not connect with the newer iPhone. He seemed knowledgeable, tried his best to be helpful, but ultimately concluded that, due to the age of my car stereo, it would not pair with the new iPhone. We talked options, including a new radio, but he advised against this because of all the modifications which would need to be made in my car and because of the expense. We were able to establish a connection, but only when the phone is plugged in. I appreciated his honesty and integrity, his knowledge, and the fact that he didn't try to "oversell" me. David even refused to take payment for the time that he spent with me. I appreciate him and HP Audio for what he did and give it the highest 5 star rating that any business could have. Dave S.

My experience with Dawson Precision has been nothing short of incredible. Called in to confirm that…read morethe large inventory listed on their website was accurate, and it was. I worked with Daniel to place an order of a new Staccato and he was helpful, friendly, funny and quick with getting it all squared away. I ordered on Monday and was able to pick up my new gun Friday. I even got a free shirt with it, all at a lower price than what I would've paid from the manufacturer. It's safe to say that I was impressed and will continue to support this business if I'm in the market for anything they carry.

Good luck getting in touch with someone if there's a problem with your order. Short hours Monday…read morethrough Friday, closed weekends. Phone calls during normal business hours go to voicemail, but are never returned. Emails regarding technical issues not responded to. Pay $4-5,000 for a pistol -- but you're on your own if there's a problem. Just try to get some help elsewhere. Then there are delays... "You need to contact our company before your order can be processed." There's no accountability when they take your money, but it takes weeks to actually reach someone in their customer service department to resolve the issue. Either they've cut back on staff to the point where this is a "bare-bones" shoestring operation, or they're not really concerned about the impact they have on their customers. This "don't care, don't have to" attitude has to change. It boils down to this: who is serving whom? After having an issue with an order (Dawson Precision charged my credit card, but I was unable to reach the company for technical assistant AND/OR customer service), my credit card company reported they were unable to reach the company and months later, the issue is still unresolved. The internet order is processed by a machine, which determines there's something wrong with the order: WHO KNOWS WHAT? Try reasoning with a machine. The machine doesn't care that your merchandise doesn't function properly, or that your order is delayed months. It doesn't care: it doesn't have to. Being polite, tactful, and diplomatic doesn't seem to work... not sure what does. This much I can report: there have been problems (and delays) in six of nine orders placed with Dawson Precision -- not one of them having anything to do with the item ordered being out of stock or back ordered. Six problems with nine orders: 66.6% of my orders placed online have had lengthy delays. That's a very bad track record. I hope your experience is better than mine.

Great people that help you understand everything. Usually has high end items in stock and can get…read moremost things in 2 days. My go to Gun Store for personalized service. Fair prices, good selection.

Under new management! Nothing wrong with the old owner - just a natural transition. Glad to see…read morethem still here. Still a great place for firearms, accessories and most importantly - safes. Outside of the big box stores, one of the largest selections of gun safes anywhere. They also take used firearms on consignment if you have something you want to sell. Not in store? They can order it. Good local option for advice on what you need.

I went to this location a while back, just browsing at the inventory and they have a lot of nice…read moreproducts available , the guy at the registered even helped me out for the things I was looking for , I highly recommend this place if you're in the area and you're looking for gear and the price is always reasonable

Have a lot of stuff and at good pricing. Takes a bit of time to go through all they have and find…read morewhat you're looking for. There are bigger shops but this one was good.