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Centex Tactical Gear

4.3 (4 reviews)
ModerateOutdoor Gear
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Dawson Precision

Dawson Precision

(14 reviews)

My experience with Dawson Precision has been nothing short of incredible. Called in to confirm that…read morethe large inventory listed on their website was accurate, and it was. I worked with Daniel to place an order of a new Staccato and he was helpful, friendly, funny and quick with getting it all squared away. I ordered on Monday and was able to pick up my new gun Friday. I even got a free shirt with it, all at a lower price than what I would've paid from the manufacturer. It's safe to say that I was impressed and will continue to support this business if I'm in the market for anything they carry.

Good luck getting in touch with someone if there's a problem with your order. Short hours Monday…read morethrough Friday, closed weekends. Phone calls during normal business hours go to voicemail, but are never returned. Emails regarding technical issues not responded to. Pay $4-5,000 for a pistol -- but you're on your own if there's a problem. Just try to get some help elsewhere. Then there are delays... "You need to contact our company before your order can be processed." There's no accountability when they take your money, but it takes weeks to actually reach someone in their customer service department to resolve the issue. Either they've cut back on staff to the point where this is a "bare-bones" shoestring operation, or they're not really concerned about the impact they have on their customers. This "don't care, don't have to" attitude has to change. It boils down to this: who is serving whom? After having an issue with an order (Dawson Precision charged my credit card, but I was unable to reach the company for technical assistant AND/OR customer service), my credit card company reported they were unable to reach the company and months later, the issue is still unresolved. The internet order is processed by a machine, which determines there's something wrong with the order: WHO KNOWS WHAT? Try reasoning with a machine. The machine doesn't care that your merchandise doesn't function properly, or that your order is delayed months. It doesn't care: it doesn't have to. Being polite, tactful, and diplomatic doesn't seem to work... not sure what does. This much I can report: there have been problems (and delays) in six of nine orders placed with Dawson Precision -- not one of them having anything to do with the item ordered being out of stock or back ordered. Six problems with nine orders: 66.6% of my orders placed online have had lengthy delays. That's a very bad track record. I hope your experience is better than mine.

Centex Tactical Gear - outdoorgear - Updated May 2026

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