They are awesome! We called and a nice guy named Romain helped us. He explained that my computer…read morealready have enough storage. I didn't know there was another drive with tons of storage. He was super helpful and patient. This save me from going out of my way to fix something that did not need fixing. Good fella! Keeper! I have them as my future IT.

whenever I have a problem with my cell phone or computer Hyperion is the place to go - for me,…read moreanyway. After being disappointed by Apple in Washington Square - not at all concerned nor kind - I and my husband tried Hyperion. They are Wonderful, kind, and really explained what was going on with my computer.

Took some old computers in to have data transferred to a hard drive and then wiped. And took my…read morecurrent newer computer as well. I came back working better than brand new. Same for my husband. Fast turn around time and decent pricing.

They revived my pc when I thought there was no hope. They even stayed after closing until it was…read morefixed. Glad I found this place, and the service was amazing. Super nice guy, we actually chatted a bunch while he was fixing my CPU. 10/10 would recommend

NO NEW RESIDENTIAL CUSTOMERS…read more Not a review so much as a comment: I just called to see if I could get some help with upgrading my Mac to add needed memory. The voicemail states that the business is no longer supporting new residential customers (only existing residential customers with support plans). I very much appreciated the clear message so I didn't waste time leaving a voicemail and waiting on a return call. Now back to Yelp to try and find someone else.

I have a 2013 MacBook Pro with a CD drive that was starting to slow down considerably, presenting…read moreme with the beach ball of doom with just about every action I tried to take. Plus, my battery was no longer holding a charge, so I was tethered to my adapter. This is the time at which I buy a new computer. But you can't get one with the CD drive anymore, and I still use mine for my outdated exercise videos and movies on the plane. So I consulted Joseph at Portland ComputerWorks about a tune up. He recommended I increase my memory, replace the battery and get a solid state hard drive. His pricing came in at under $400.00. He also cleaned the interior and tightened the hinge for the screen. I love the result! This machine should go on now for at least two more years. It's like having a new machine! I do not live anywhere near Portland ComputerWorks, but it was Joseph's appraisal, manner and trustworthiness that made me leave my personal grid. I won't go anywhere else in the future.

I've become WAY too familiar with the genius bar. I'm surprised I don't know employees names yet…read more I'm well knownnfor cracking my glass. Two screen replacements but this took the cake. I had my phone sitting on the wall upstairs and it was knocked off and took quite a spill. It likely did more than the "military grade drop test" that most cases boast protecting. This time I full on destroyed the screen. And having a job now that wasn't okay. I needed to get this fixed ASAP. I was really worried because despite having Apple Care + I thought this is a several hundred dollar repair. But it was a $0 repair. $0. YES!!! Winner winner apple dinner. Glad I invested in that especially since I'm a hot mess and constantly breaking my glass. Well at least I invested in some better cases and I'm TRYING to be more careful. So hopefully I won't be back anytime soon.

Apple electronics is garbage. They invade ur privacy such as sex, swimming, it's in ur apple…read morephones. I don't update my phone. I'm going back to android & google!!

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!

Edge One Media has been a tremendous help to me and my business over the years. I appreciate all…read moretheir guidance and help on my website, and giving me feedback on what I need to work on the most as a business owner. The owners, Nicholas and Megan, operate on a high level of integrity, they give so much back to their community, and are always willing to give of their time to business owners. I aspire to be like them one day, and hope one day to have my business have the reputation they have through the community. Thank you Edge One Media for helping me out when I need it. You've help my website grow, and I'm seeing better SEO because of it.

As a massage therapist, I was searching for a company to work with who could develop a strategy…read morewith me to re-create my brand. Edge One Media does amazing work! I'm so happy with how my re-branding turned out. Nicholas works with me on design from beginning to end, he was with me every step of the way. He truly takes the time to listen and make your brand uniquely you! He helped me create a authentic name for my business, customize my logo and website, and work collaboratively to analyze my brand. From picking colors and attributes, to designing a logo for my business that creatively and accurately portrays my vision! If you are searching for way to give your brand a Refreshing Edge, look no further than Edge One Media!

If all I was reviewing was their ability to replace my Pixel 9's screen competently with quick…read moreturnaround, 5 stars. But there are dozens of stores in town that can do that. What left me completely frustrated was their inability to communicate in what seems like the minimum for retail phone repair. I took my Pixel 9 to UBreakIfix as it's Google's repair partner. The tech who worked the desk checked TWICE with someone in the back to verify the warranty coverage on my phone's screen, assured me it was covered, produced an estimate receipt with the number $0 as my price and sent me away. Two hours later I get a voicemail with a mumbly messsage about how it wasn't covered by warranty and something.. something on Google's end, and the call ended abruptly. When I called back and I asked if there was anything due, they told me I was on the hook for the $240 replacement cost. I was told they checked with Google AFTER they had completed the repair and was denied warranty coverage. The option offered to me was that they could undo the repair and "I could try my luck with Google's mail-in repair warranty service..." Seems like someone monkeying inside my phone multiple times would definitely affect my chances of getting it covered, so no. Plus the loss of my phone for however long it took Google to mail it back. So I paid my bill and left. I don't know why they denied coverage and UBreakIFix wouldn't tell me, so I guess it doesn't matter. But when your auto mechanic is knee-deep in a transmission replacement and he finds out it's going to be $2000 more dollars to put it all back together. HE GETS ON THE PHONE TO THE CUSTOMER before reassembling the transmission. This is a minimum level of retail communication, not "We can take your transmission back out if that would work better for you."

I wish it were possible to give a company less than one star. For the past month and a half, I've…read morebeen trying to use this company because Google has an issue with their Pixel phone, and the recall fix--replacing a battery--is assigned to this company. I've made appointments and shown up on time three different times over this period, yet my phone still isn't fixed. Each time, they were missing one or both of the required parts for the recall. They had my phone number and appointment on file, but they never called me in advance to let me know they didn't have the parts. Not only was I disappointed, but it seemed everyone in line had a similar problem. During my three visits to their Washington Square location, I never once saw a single person get helped with any issue. I have never encountered such an inept group of people running a store. They were full of excuses for every situation. I watched nothing but people walk in, only to be told they couldn't be helped and leave frustrated. I wish I could say my story was the worst. The man next to me yesterday said he'd been trying to get help there for over six weeks--I'm only three weeks into this ordeal.

Wow. I highly recommend David at Mac a Wish for Apple device support. He was so easy to work…read morewith. He assessed the problems I was having with two older Mac computers, offered options, and then took care of the work very quickly. He also took care of recycling the one Mac that was beyond salvage, after taking my data off and wiping the drive. I couldn't be more pleased with his service. Quality service for a fair fee; I will certainly be back next time any of my Apple devices need work.

If you are having problems with Apple devices run, don't walk, to message David at Mac a Wish for…read morehelp. He knows his stuff! Additionally, he is prompt, doesn't talk down to you, explains everything clearly, and he quickly unraveled my email problem. He reorganized and deleted content I no longer needed. I think my devices run a little faster. Thank you, David. Your business card is one I will keep.