Decided to donate for the first I've heard about it a few times and i never wanted to do it because i didnt want to wait 5 hours but honestly this is not the case the staff is super helpful and friendly and just want to make the process as quick and painless for you which I appreciated and im getting 525 dollars for the first 5 donations 100 dollars each time saving me right now not gonna lie and its really fast the first three times I've been today I was in and out in under 45 minutes if your well hydrated the machine pumps really fast too ill continue to donate I mean why not it's easy and you get money read more

As my wife and I were driving down the street we saw something so cool a guy at the corner spinning a sign with their name on it. That's what card our attention and we've never donated plasma before. After seeing the excitement of the gentlemen, we figured this would be a great place to go for the first time to donate our plasma After going inside, it was very clean very nice people and we look forward to going back to give our donation Thank you to the guy standing on the corner with that sign We will be using this place more often, as many times as I drove past this location I never knew it was there until today read more

WASTE OF TIME, I made sure to do research before coming And apparently they have some type dress code that isn't implied on the website or the front desk. I was wearing a crop top and was informed of this said dress code after entering Physical so no one in the front told me anything. No one doing my vitals told me anything and continued until the next process until I reach physical and then they had to tell me that they have a dress code and I cannot donate today unless I come back with a full shirt or the next day, which is ridiculous. This should've been told to me at the very front instead of wasting my time knowing that we're gonna deny me and I also implied I didn't want to waste my time in the beginning at the front. What a joke! SO LADIES IF YOUR WEARING A CROP TOP DON'T BOTHER SHOWING UP ! read more

Went to this location for about a year but I just moved and had to pick a new location. I already miss this CSL a lot. They are super fast, you can do the question/screening questionnaire thing on your phone before coming in, and the staff there are nice too. I definitely recommend this location. Currently I'm going to BioLife and it takes double the time to donate than it does at CSL read more

Brenda is ALWAYS very friendly and I always have a great conversation with her while she takes my vitals. It's nice to know that there are people who are kind and genuinely care about the work they do. Brenda is ALWAYS very professional and explains everything before doing it when she works. read more

CSL Plasma - Blood & Plasma Donation Centers Near Me - Tempe, Arizona

This place is horrible customer service and the way they treat please is just not right time to take myself somewhere else

I originally signed up with CSL Plasma in Michigan but recently got a tattoo when I first tried to donate, about 2 years ago. Now I'm here in Arizona and this is my home site that I go to in Tempe and won't go anywhere else even if it's packed. I'm slowly becoming a regular and the staff at this location are all nice, professional, funny and efficient. If you're not scared of needles and love to help people, this is a solid side opportunity with solid people taking care of you. Shoutout to CSL Plasma and more importantly the whole staff at my location. You all deserve raises and a life full of prosperity and abundance. Thank you for always taking great care of me everytime. God bless read more

10/14 4:20 pm. Saw Marlene drop a glove on the floor, she picked it up directly from the floor and put it on before seeing next donor on beds. I proceed to ask her the process after a glove has been dropped on the floor. She mentioned that, "there is no process, as long as the glove has no blood you may use it even if it has hit the floor" She then proceeded to let me know that you may always ask your phlebotomist to change their gloves before they stick you. Personally, that's UNSANITARY & GROSS. If you donate here make sure you pay attention to every single step your phlebotomist does before attending to you. read more

Rude and disrespectful employee I had to Jump through hopes and still was denied. Not clean ... Dirty floors and restroom. read more

I notice they got new machines now all of a sudden you gotta pump 10x as hard and it takes longer to finish also. Which leads me to believe they are taking way more plasma than before but the pay is the Same HA HA the world is becoming so rigged smh read more

CSL is very slow workers just trying to get through the day. First time donor process at BioLife is much faster and they try and get you ahead of others. CSL first time donors get placed at the back of every line. I've been waiting for over 2 hours haven't been tested yet read more

I arrived at the CSL 1334 East Broadway location today to donate RIGHT at 7 and the doors were already locked. Are your hours not 7-7PM Monday through Friday!? read more

Great staff - great experience. I wish they paid more but people seem like genuine, kind hearted.

I always have a positive experience here (1334 E Broadway). The lines move pretty quickly as the floor is quite spacious. Staff is good, intake staff are overall professional, the phlebotomists do a great job because i never feel any pain or discomfort. The plasma techs are all pleasant. There's a couple intake folks who could be a bit more friendly, but it's not a huge deal. I just like the ones who are talkative. I love the hours during the week, but the weekends i think close too early. Make sure you are fully cooled off before they take your temp! Temp has to be below 99.6 or you'll be deferred a day. read more

This place is a joke. The waiting Lines are always long and slow. Employees always call out of work. Workers here are underpaid. The nurses that work here are a joke and they think they're actual doctors. Lol. The bosses rotate all the time so this place is just a train wreck! Tons of homeless people always arguing or smoking blues (fetanyl) in the bathroom! Go donate somewhere else like Biolife! read more

In short, the representative who was preparing to take my blood was very unfriendly and argumentative. Not a good disposition at all. The other representative who signed me in to get started was friendly and helpful. I felt terrible after dealing with the representative who was to take my blood. She had such a poor attitude that I just had to leave. I ended up not donating any plasma because of her. read more

I stepped out of line to use the restroom (you know cuz plasma requires you to be extra hydrated, and hydration requires using the restroom). As I tried to get back in line the woman behind me claimed I was cutting in line. I explained I had used the restroom and she said "if you step out of line that's not my problem." In all the years of donating I've seen countless people step out of line to use the restroom and no one has ever had an issue. I raised my voice because this lady kept giving me an attitude. A staff member came over and explained people can step out of line to use the restroom. I thought that would be the end of it, but no, for the next 10 minutes as we waited to see the screeners she kept making fun of my hair, outfit, even my headphones and saying to her boyfriend how she wanted to fight me in the parking lot. when I got to the screener, I explained that this woman was continuing to throw a fit about me using the restroom and threatening me. The screener got her manager who spoke to the other woman (well child disguised as a woman more like it) for about 30 seconds but that was it and she was still allowed to be there even after threatening to jump someone? On their posters and phone greeting CSL claims "safety is our #1 concern" but apparently that doesn't include MY safety from crazy people. 0/10 wwill not be returning to this location! read more

Not sure why there are so many negative comments but I've had a 5 star experience ever since my first donation. I USED to donate at BioLife but never again. It was always super busy and you felt like you were just another number/donor and they never cared. Here at CSL, they are very pleasant and take protocols very seriously. I couldn't donate once due to a bruise being too big. I took it as they genuinely care about the health and safety of their donors and not negative since I couldn't make money. Extra shoutout to Selina and Rachel (senior phlebotomist) for being so gentle and efficient with the needle placement. Always recommending friends and family here. Thanks again!!! read more

Today was my first time at this location. The manager was super nice but the staff is extremely rude and disrespectful. I've never been so upset after leaving a place to donate before. There's a staff member who stated she's from new York and she's probably one of the rudest people I've ever met. They even bullied me for the color of my skin. Don't recommend this location at all read more

They are OK nothing great u get cash for having to deal with under paid unprofessional 30 something's Until I don't need the supplement I will put up with it read more

Apparently you guys are closed when I call but it's 6pm. I have never had any problem donating but the same lady I go to every time tells me there's an issue and to come back tomorrow. The first time I understood. I told her I worked out before I came. So it did raise my heart rate up. She told me to wait 15 minutes. But I came back and it was still high. You need more experts doing the lab checks because I could have left and come back in an hour. Or at least if you have people wait 1.5 hours then give us a vip pass for the first line when we returned. It wastes peoples time. read more

CSL Plasma - Blood & Plasma Donation Centers Near Me - Tempe, Arizona

Horrible first time experience. Very dirty , iodine splatters on cabinets. Bandages on floor. And didn't wipe beds down after use. So I addressed the matter. Since then they lied to me and told me my hemocratic levels were too high . Told me they were 56 each time I went back . When in reality they were 50-53 because I it tested and they turned me away told me I can't comeback until I saw a doctor. Same day I went to a different corporation and my level was 6 points lower than they claimed Unreal read more

Waiting on the phone now for 30 minutes no answer and it's Saturday it's supposed to close at 4 I'm calling at three

Be prepared to wait HOURS as a returning patient- even if you complete the questions online ahead of time. They are either short staffed or not putting enough staff on for the day which isn't their fault- but I would recommend going elsewhere for faster service and to take stress off of them. read more

Clean facilities, nice staff. Bathrooms clean, but seats are loose and toilets take a couple of flushes. The wait is crazy. They need more intake personnel!! read more

Quickest csl I ever need too gets you in and out!!! Everytime I come to this csl I feel like Im in and out.

This place is just the worst. they always mess up on my arm and try to say "do you drink enough water?" I drink plenty and regardless of how much I drink they always mess up. they bruise my arm every single time. The staff that do your vitals take continuous break between patients and leaves you in line for over an hour. They are rude and very unprofessional. One time they stuck my arm and missed a vein and a lady was holding my arm up with the needle itself without placing her hand underneath for more comfort in levitating it and it was very painful, while waiting for someone more experienced to come and help, which took forever. When your machine beeps and gives a message that there's no blood flow or anything they just look at you and never come to help or adjust the needle, all of these have cause me to have bruises, and A really long time of waiting In pain. read more

I really like this location more than any other one- i've been to each one at different times. This location is usually not very busy compared to the one down the street and in my opinion looks far more welcoming. Masks are required at this location unlike the other ones and it makes me feel so much safer. The employees here are always very nice and today i had the pleasure of having stephanie checking my vitals. She is an absolute treasure in the medical industry and she did such an amazing job being thorough. She is an absolute perfectionist. Mercedes is also an amazing employee. I've never had an issue with getting poked and everyone is always working hard read more

Rude staff not very friendly, I'm a new person here and they couldn't take me because I'm currently staying at a hotel/ Weekly which is bullshit I'm trying to be a good citizen and donate plasma to help someone in need and they rejected me because I'm staying at a hotel. Will NOT be going here again read more

From the day I walked into this facility, I have nothing but wonderful, understanding staff members working with me. The 1st day is a bit of a killer, so make sure you've got some time put aside. I spent a total of 4 hours here. There are a lot of processes to go through, and I'm extremely glad it wasn't busy. A normal day, from walking in until you're done, unless it is busy, is anywhere from 1-2 hours. There are a lot of "rules and regulations," but the guidelines are in place to protect you, NOT the facility. No matter what happens, it's not worth getting frustrated. These are their rules, and corporate requires the facility to follow these, to the "T"! If you have a question and that employee doesn't know the answer, they will find the answer through asking other employees in the facility. It's a wonderful feeling, knowing that through donating some time time and plasma, I'm helping to save someone's life. Come on, help save a life, they would would do it for you! read more

This is the most unorganized and poorly run plasma donation site I've ever heard of. Lack of staff, as well as unfriendly staff at their intake office. A woman named Mary, possibly the most unhappy person I've ever interacted with, and she does their intake read more

They should be reported to better busines bureau for reporting false positives for std testing. When this does happen u wont be able to donate for a year. On top of that they continue to waste ur time with no cares at all. Drive uber if u need extra money read more

Worst place ever, they told my husband he had a fever and told him to come back next day. We came back and they said he had a fever again of 107 even though I checked with my own thermometer before we went. They said he can't come back ever again or go to any other places to donate. And refused to double check his temperature. Worst place ever would not recommend ever read more

Lady at the screening area was rude because I told them I was just here for the first donor payouts, kept insinuating that I didn't care about saving lives and I only cared about money. Asked to speak to a manager because I didn't think I should be made to feel bad but for the most part the manager just defended the lady and he told me donating plasma was a privilege and if I wanted to leave I could. Honestly customer service as a whole from when I walked in was horrible, guy at the front receptionist desk basically was yelling at another coworker and then she stormed out, I guess there's entertainment at least. Manager sucked, screening people sucked, receptionist I'd give a C- cause he had a nice bow tie, phlebotomists were decent but overworked. Long lines, luckily I got to skip cause of my first donation. Still have 7 more times, wish me luck. Grifols is way better read more

It seems like whenever the line is the longest, that's when employees talk their time. Everytime I come here one employee in particular always looks stoned and while I'm waiting in line for a solid hour, he hasn't done anything but mingle with a couple donors while everyone else does everything. And multiple times there's been open beds that they let sit open until they can call multiple people, which is great I love and extra 20 min on my feet after I've been waiting an hour already. read more

I was in there for about 3 hours on September 13 in the late afternoon. I felt like I was treated like a criminal. I brought an unopened piece of government mail that I was told wouldn't work because it had the wrong type of post mark. I had anticipated as much and I also brought my lease. The process was ridiculously long. I answered all the medical questions and I told them Text you copy will automatically show here that I had had a coronary bypass in 2005 and that wasn't an issue, but my blood pressure was a little too high so I was told to come back in a couple of days and I returned on Monday. After being there about an hour and passing my blood pressure test I was then sent to medical where this doctor (not the older man from Friday, but a woman this time) told me that she was going to permanently defer me because of the bypass and that upset me because I had wasted 5 hours of my time, 2 trips and I was using a borrowed car.. May Karma shine down upon these people for making others feel like they are all potential criminals for needing to earn money by selling their blood. Like it isn't humiliating enough to have to lower yourself to sell your blood. Horrible experience for me. read more

The most terrible people I've ever done across staff is extremely unprofessional and rude and I was also being made extremely uncomfortable by the male staff and were so hostile to me when I had questions about getting paid read more

This is the place I come to, and I appreciate being able to do "business" here, but they pushed me past my patience limit today. I came here with my b.f., whose business they now have b/c of me. He was able to go in today, but im wasnt b/c I'm a day too early. I'm hanging out waiting on him, it's still uncomfortably hot outside, when Maudie tells me I can't even be inside b/c it's considered loitering. Not even for the short hour it would probably take him to finish up there, so we can leave together. Maudie the manager, I think that's bad business-- that's why I'm telling everybody that this is the way you treat people, even people who DO come to your establishment to do business there. read more

This place is so unprofessional the md examiner was cursing out a patient that had obviously been denied responding out f*** you too .. I hear this as I use the kiost that tells me I need to speak with staff member I walk up to the front desk the receptionist is having a bad day & super short when I ask what happened with my account.... never going there again read more

Twice they hurt my left arm in two weeks . They hurt my girlfriend so bad she can't donate anymore. Today my bottle was 95% full , I ask how much time left do I have ? The worker stated he wanted to check something. Then he proceeded to move the needle in & out , ( painful) then he wanted to finish the donation in my other arm. I said no because I couldn't take a chance of them hurting & bruising both my arms. So they punish me even more, now I can't go back for a month. STAY AWAY from this place. 602 eight-one 8 zero1 zero 2 The money is not worth the pain & Suffering. Tim read more