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VIVA IV Therapy

4.3 (79 reviews)
Closed 10:00 am - 7:00 pm

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Bang up job Lorraine, crushed it.
Joshua C.

It takes a lot for me to leave bad reviews for businesses but I fought the urge long enough on this one. A couple months ago I went into VIVA and a lady named Lorraine was the person putting in the IVs. I'd never seen her before and I was getting IVs there at least once a week since I opted for the membership a month or two before. She was abrasive from the get go but whatever, I don't need anyone to kiss my ass the second I walk through the door, I just want my over priced intravenous vitamins. I told her what I wanted and sat down, she proceeds to stick my arm In the most ham-fisted way I've ever experienced. Hands down the most painful IV stick I've ever gotten, she tried to jam the needle in and out apparently looking for the vein she missed, all while she's telling me it's rolling, the valve closed, I have tough veins, all of which is code for "I'm a bad phlebotomist". So I say OK Lorraine that's fine why don't we try another one because this is really starting to hurt. So she pulls the needle out continuing to tell me how she's been a nurse for 20 years and this has never happened and it's somehow my fault because I have tough veins; I'm thinking, I don't really care just stick me correctly. It also occurs to me that if you've been a nurse for 20 years lady, how the hell did you end up working in a rinky dink little IV place? So she tries my other arm; again she sticks it clumsily, it was painful but I assumed/hoped she hit the vein, she starts the IV and Soon after that, an intense throbbing pain is going up and down my entire arm and the area next to the IV is swelling up with fluid. Clearly she missed the vein, still telling me how she's been a nurse for 20 years and it's all my fault because my veins suck blah blah blah. Now I'm getting really upset, mostly at the deflection of blame. But apparently I'm not brightest and I think "there's no way she can mess this up three times in a row" ... WRONG! We give it a minute so I can relax and she decides to use the vein in my hand. I could tell almost instantly that she missed it again the stick hurt like a crazy, but I was hell bent on getting my damn IV so I let it ride. She starts the drip and wouldn't you know it swelling and throbbing pain. Finally I'm full-blown pissed off, I wasn't being very friendly at the point seeing as how I'd just been straight up tortured for 30 minutes. I get up, go to the lobby explain what happen to the receptionist, she offers a weak apology, tells me that they'd make it up me somehow and that the owner would get in contact with me; then I left. Well, no one ever reached out. I even went by there a couple more times and asked about someone reaching out, still never happened. There are a thousand of these places around the valley. This one is owned by someone one who clearly has it going as a side hustle, isn't actively involved in the business other than collecting money. Maintaining quality control or hiring competent staff doesn't seem to be a huge issue for him. Not to mention it's grossly over priced. If it were 10 years ago I'd my guess that the owner, the esteemed Dr. Jerome Cordova would have a handful of "Pain Management" clinics if you catch my drift. Don't get suckered like I did, This place is a cash grab and I would strongly recommend avoiding it.

Blown out vein
K. F.

Dr likes to over exaggerate! I have as many positive reviews as negative. It just so happens I've been going to K Med Spa for IV therapy, didn't have an issue with her getting an IV started with me. I fact I brought 3 other people with me for IV therapy one day. Maybe you should focus on your business more the. Trying to read through all my reviews. It's obvious you don't want to take responsibility for what your staff did to me. Shows how unprofessional you are....

This looks like dried blood to me. This was the ottoman next to me.

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6 months ago

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2 years ago

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Jerome C.

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3 years ago

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Jerome C.

Thank him for the wonderful review

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4 years ago

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3 years ago

Maureen and Bella were great recommend to come in. We came in for the hydration lactated IV.

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5 years ago

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2 years ago

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3 years ago

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Jerome C.

Thanks for taking the time to leave a review

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6 years ago

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Jerome C.

Thanks for Stopping by Jazzy. Appreciate the review

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4 years ago

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Jerome C.

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6 years ago

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Jerome C.

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4 years ago

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6 years ago

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Jerome C.

Thanks for the feedback. Appreciate you taking the time

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5 years ago

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Jerome C.

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4 years ago

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Jerome C.

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4 years ago

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7 years ago

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Jerome C.

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3 years ago

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5 years ago

Maureen, who took care of us, was wonderful and personable. All around great experience!

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7 years ago

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4 years ago

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Jerome C.

Thank you for the feedback. Appreciate it.

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8 years ago

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7 years ago

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5 years ago

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Jerome C.

Thanks for the feedback. Appreciate you taking the time

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5 years ago

This place is the most comfortable and relaxing iv therapy place I have been to! Amazing staff and great vibe!

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8 years ago

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3 years ago

Best customer service and love that you can walk in! Loved how helpful the front staff were and informative

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5 years ago

I just got my first IV and the were able to get us in right away and got my small vein the first time!

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6 years ago

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8 years ago

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5 years ago

O my goodness !! Maureen and Lexee where amazing . Super nice and professional. Definitely be coming back .

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Jerome C.

Thanks for the feedback. Appreciate you taking the time

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5 years ago

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7 years ago

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7 years ago

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6 years ago

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Jerome C.

Thank you for the very nice review Ashley. Appreciate you.

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4 years ago

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Jerome C.

Thank you for the feedback. Appreciate it

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7 years ago

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Jerome C.

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4 years ago

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7 years ago

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8 years ago

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Jerome C.

Appreciate the review and thank you for coming in. Great meeting you.

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Review Highlights - VIVA IV Therapy

Maureen, who took care of us, was wonderful and personable.

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Holistic Urgent Care

Holistic Urgent Care

4.1(60 reviews)
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Don't expect any in network insurance coverage. It was closeby so thought I'd try it for some…read morestitches I needed on a finger laceration.

This clinic is beautiful and clean --exactly what an urgent care should look like. It's warm and…read morenicely decorated so one doesn't feel like they're in regular a stark, germ-ridden urgent care. Instead, holistic urgent care has a calm, spa-like setting which sets patients at ease. More importantly, the doctors are kind, caring , and above all, they are progressive, forward-thinking, and intelligent. My two qualms with this clinic is they NEVER answer the phone! Even when you leave messages!!! What kind of medical clinic--especially an URGENT care clinic--doesn't answer the phone?!! They clearly need more front desk staff--one to answer phones and maybe two more to check patients in/out, and another to help with supplements. The front staff could also be a little warmer but maybe they're just overwhelmed and overworked. The front reception of any business is its first point of contact and if that is not warm, caring and responsive, then how can it's business survive?!! Secondly, they will bill you for any follow ups, even if your one question was not pointed out during your appointment and only warrants a yes or no answer. You will be billed for 15 minutes even if your question takes 15 seconds to answer so be aware of this. I understand the doctors are extremely busy and that their time is valuable but the nature of medicine is that there is almost always follow-up questions which the doctors don't fully explain during the appointment. The staff doesn't make clear the follow up policy so just keep this in mind should you become a patient. If you do, you'll most likely have to just drive there and take your chances to get in same day.

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Holistic Urgent Care
Holistic Urgent Care
Holistic Urgent Care

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HonorHealth Complete Care - Paradise Valley - Honor health facility

HonorHealth Complete Care - Paradise Valley

3.0(41 reviews)
6.4 mi

Been here a few times unfortunately and each time I have walked away more impressed with the…read moreoverall service from triage to discharge AND they have followed up with me after the visit to go above and beyond. Not to mention coloring pages, crayons, and cars for the little ones? No one likes going to the hospital, but if I had to seek medical help and didn't need the depth of 91st and Shea Hospital, I'm coming here.

When ANYONE walks into a medical facility, they are likely looking for answers and comfort. I…read moredidn't find either of those things at this facility. Barely audible greeting, a command to fill out paperwork and give my payment source along with my id as I walked up to the glass. The person at the counter was too busy sneering at their coworker and rolling their eyes because of a seeming language barrier between them - it was very uncomfortable. Once I was called back, the nurse was very kind and patiently listened to my concerns. I had all the vitals tested and waited for the doctor. Those few minutes with the care nurse were the highlight. The doctor was the tweedle-dumb to the front desk's tweedle-dee. Rude, almost verbally abusive and insisting the biggest problem with patients these days is they think they know their bodies and symptoms better than medical professionals (hint: we do, and many practitioners appreciate the opportunity to partner WITH us, not lecture AT us!) Billing after the fact was a whole other issue. I had to prove I had paid my co-pay with bank records because the receptionist had coded my payment incorrectly. Not a great experience at all.

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HonorHealth Complete Care - Paradise Valley
HonorHealth Complete Care - Paradise Valley - Awful job putting the IV in :(

Awful job putting the IV in :(

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My crushed finger

One Medical Primary Care Clinic - Scottsdale Fashion Square

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3.5(40 reviews)
0.3 mi

I had a follow-up appointment at One Medical regarding perimenopause care after previously seeing…read moreDr. Shin Jung Yoon. My appointment was scheduled for 1:00pm; I arrived at 1:01 and was brought back at 1:07. During the visit, I clearly explained the two main reasons I was there and where I hoped to focus. However, much of the appointment was spent revisiting prior lab work, which I was told was not valid due to timing and fasting issues. When asked about the prescribed medication, I shared that it was causing cramping and not providing the intended benefit. Despite this, the recommendation was to continue the same course of treatment with minor adjustments. I expressed that I did not agree and was hoping to discuss alternative options. At approximately 1:32, I was told my appointment time was over and that I could discontinue the medication if I chose, review materials later, and return for another visit. When I shared that I did not feel the visit had been helpful, I was told that I was being "mean," which I found inappropriate and unprofessional. I left the appointment feeling dismissed, unsupported, and discouraged. Patients seeking care--especially for complex and often frustrating conditions like perimenopause--deserve to feel heard, respected, and partnered with in their treatment decisions.

I want to give a shout recognition to the amazing provider Cheri Debaca, she treat me with tender…read moreloving care. This year is being so rough for me as I had to deal with many health issues and Cheri has been so great listening to my concerns, helping me with referrals and my health care needs. Thank you for your amazing service. You make a huge impact in the medical field by helping others with so much passion.

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One Medical Primary Care Clinic - Scottsdale Fashion Square
One Medical Primary Care Clinic - Scottsdale Fashion Square
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VIVA IV Therapy - ivhydration - Updated May 2026

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