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Scottsdale, AZ

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VIVA IV Therapy

4.3 (79 reviews)
Closed • 10:00 am - 7:00 pm

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Me getting my much needed IV
Dee C.

I went to viva iv today Sunday I was super glad they are opened on weekends it was nice relaxed and super chill today I got an iv infusion which I really needed I just feel Viva is the perfect place I know not everyone can have a great experience every single time but I've been super lucky that my experiences have been good every time the staff and I just seem to get along no matter who is on duty

Bang up job Lorraine, crushed it.
Joshua C.

It takes a lot for me to leave bad reviews for businesses but I fought the urge long enough on this one. A couple months ago I went into VIVA and a lady named Lorraine was the person putting in the IVs. I'd never seen her before and I was getting IVs there at least once a week since I opted for the membership a month or two before. She was abrasive from the get go but whatever, I don't need anyone to kiss my ass the second I walk through the door, I just want my over priced intravenous vitamins. I told her what I wanted and sat down, she proceeds to stick my arm In the most ham-fisted way I've ever experienced. Hands down the most painful IV stick I've ever gotten, she tried to jam the needle in and out apparently looking for the vein she missed, all while she's telling me it's rolling, the valve closed, I have tough veins, all of which is code for "I'm a bad phlebotomist". So I say OK Lorraine that's fine why don't we try another one because this is really starting to hurt. So she pulls the needle out continuing to tell me how she's been a nurse for 20 years and this has never happened and it's somehow my fault because I have tough veins; I'm thinking, I don't really care just stick me correctly. It also occurs to me that if you've been a nurse for 20 years lady, how the hell did you end up working in a rinky dink little IV place? So she tries my other arm; again she sticks it clumsily, it was painful but I assumed/hoped she hit the vein, she starts the IV and Soon after that, an intense throbbing pain is going up and down my entire arm and the area next to the IV is swelling up with fluid. Clearly she missed the vein, still telling me how she's been a nurse for 20 years and it's all my fault because my veins suck blah blah blah. Now I'm getting really upset, mostly at the deflection of blame. But apparently I'm not brightest and I think "there's no way she can mess this up three times in a row" ... WRONG! We give it a minute so I can relax and she decides to use the vein in my hand. I could tell almost instantly that she missed it again the stick hurt like a crazy, but I was hell bent on getting my damn IV so I let it ride. She starts the drip and wouldn't you know it swelling and throbbing pain. Finally I'm full-blown pissed off, I wasn't being very friendly at the point seeing as how I'd just been straight up tortured for 30 minutes. I get up, go to the lobby explain what happen to the receptionist, she offers a weak apology, tells me that they'd make it up me somehow and that the owner would get in contact with me; then I left. Well, no one ever reached out. I even went by there a couple more times and asked about someone reaching out, still never happened. There are a thousand of these places around the valley. This one is owned by someone one who clearly has it going as a side hustle, isn't actively involved in the business other than collecting money. Maintaining quality control or hiring competent staff doesn't seem to be a huge issue for him. Not to mention it's grossly over priced. If it were 10 years ago I'd my guess that the owner, the esteemed Dr. Jerome Cordova would have a handful of "Pain Management" clinics if you catch my drift. Don't get suckered like I did, This place is a cash grab and I would strongly recommend avoiding it.

Blown out vein
K. F.

Dr likes to over exaggerate! I have as many positive reviews as negative. It just so happens I've been going to K Med Spa for IV therapy, didn't have an issue with her getting an IV started with me. I fact I brought 3 other people with me for IV therapy one day. Maybe you should focus on your business more the. Trying to read through all my reviews. It's obvious you don't want to take responsibility for what your staff did to me. Shows how unprofessional you are....

This looks like dried blood to me. This was the ottoman next to me.

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7 days ago

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2 months ago

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11 months ago

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4 months ago

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3 years ago

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Jerome C.

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3 years ago

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Jerome C.

Thank him for the wonderful review

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4 years ago

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6 years ago

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4 years ago

Maureen and Bella were great recommend to come in. We came in for the hydration lactated IV.

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2 years ago

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6 years ago

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Jerome C.

Thanks for Stopping by Jazzy. Appreciate the review

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4 years ago

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Jerome C.

Thanks for taking the time to leave a review

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5 years ago

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Jerome C.

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7 years ago

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Jerome C.

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5 years ago

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6 years ago

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Jerome C.

Thanks for the feedback. Appreciate you taking the time

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6 years ago

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Jerome C.

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5 years ago

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7 years ago

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Jerome C.

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4 years ago

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Jerome C.

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5 years ago

Maureen, who took care of us, was wonderful and personable. All around great experience!

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8 years ago

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4 years ago

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5 years ago

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Jerome C.

Thank you for the feedback. Appreciate it.

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9 years ago

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5 years ago

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Jerome C.

Thanks for the feedback. Appreciate you taking the time

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8 years ago

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6 years ago

This place is the most comfortable and relaxing iv therapy place I have been to! Amazing staff and great vibe!

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9 years ago

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6 years ago

I just got my first IV and the were able to get us in right away and got my small vein the first time!

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8 years ago

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6 years ago

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8 years ago

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4 years ago

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Jerome C.

Thank you for taking the time to leave a review

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5 years ago

O my goodness !! Maureen and Lexee where amazing . Super nice and professional. Definitely be coming back .

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Jerome C.

Thanks for the feedback. Appreciate you taking the time

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4 years ago

Best customer service and love that you can walk in! Loved how helpful the front staff were and informative

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6 years ago

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7 years ago

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6 years ago

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Jerome C.

Thank you for the very nice review Ashley. Appreciate you.

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8 years ago

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Jerome C.

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Page 1 of 2

Ask the Community - VIVA IV Therapy

Review Highlights - VIVA IV Therapy

“Maureen, who took care of us, was wonderful and personable.”

Mentioned in 5 reviews

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Recovery Room IV Therapy and Wellness - Great pic in waiting room.

Recovery Room IV Therapy and Wellness

5.0(16 reviews)
0.2 mi

Top of the line care here: very professional people, paramedics and nursing staff usually there to…read moredo the infusions. Consistent care, and excellent phlebotomists: if you're not familiar with the term, they're the people who find the best vein to poke. They routinely earn two gold stars...! I like the staff: having several decades of medical training, I like professionals who do good work. These people use excellent medical hygiene, unlike a few other places where IVs are started with non-gloved hands. Excellent sterile technique. Their attention to detail rates five stars alone: they are exceptional at finding out how they can best meet your needs, and they do that very well. Why do I say that? I say it because I feel better in the next days following an infusion. Very personable staff. The facilities are spotless: in all truth, I've never seen anything that appeared dirty. New, adjustable couches have been brought in, and they're very comfortable: I frequently doze off... I don't like getting poked -- but they do a great job of it. If you're not a customer/patient, you should be... unless you don't like feeling better. Understand that there are limits to what they can do -- but I'd wager that they can help reverse some of the damage we do to ourselves. Isn't that a sufficient reason to try what they offer? Keep your expectations realistic-- and I believe you'll be pleased with the long-term results.

My family and I had a GREAT experience at the recovery room!! This was my third time, and each time…read morefelt a huge boost in both my physical and mental energy immediately after IV treatment (and good for days)!! I love the 'Fountain of Youth' IV, makes my skin glow! The staff here really goes above and beyond to create a warm and welcoming atmosphere; I have never experienced an IV place so CLEAN and comfortable! Zack S. and Ann were very professional, and not to mention knowledgeable! I was impressed with their extensive backgrounds in wellness and nutrition- huge bonus!! They really care about what they're doing at this place. Truly a gem, and I highly recommended this facility to anyone! Thank you, and I will be back for more!! :)

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Recovery Room IV Therapy and Wellness
Recovery Room IV Therapy and Wellness - Menu

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Recovery Room IV Therapy and Wellness

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VIVA IV Therapy - ivhydration - Updated November 2026

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