Everyone in the clinic is friendly. Dr. Ganey gives me…read moreconfidence that I'm being heard. He's very thorough and I appreciate the time he takes to explain thing I'm happy to be a patient here.

I have been a patient of Stephanie's for years - She is knowledgable, thorough, professional and…read moretruly cares about her patients. I've had some major health crises in the last few years, and Stephanie has guided me thoughtfully in my health journey. I'm very grateful to have her as my PCP, and as an integral part of my care team.

I would not recommend going here. I came here for an urgent prescription that I needed and was told…read moreby my PCP that I could get from an urgent care. The medical assistant, Lori, was initially very friendly, but when I told her why I had come to the urgent care, her mannerism changed at the drop of a pin. She was extremely rude, using a condescending and hostile tone to tell me that this was not an urgent matter, that they could not help me, and that I had been misinformed. While I understand that they could not provide this service and appreciate that information. This could have and should have been communicated in a much more courteous manner.

You guys! These woman are superheros!…read more Visiting from California and my daughter slapped a cactus at The Hyatt down the street. So grateful they would take us as the last patient on a Friday night before closing! Our nurse practitioner was so sweet and understanding and waiting for my daughter to feel more comfortable. Angels! We highly recommend them and appreciate Banner Urgent care!

I came here after a few days of constant coughing that kept me up at night. I booked an appointment…read moreonline and upon arrival check in was easy. I was seen and explained my symptoms. They were prompt, asked questions and were very friendly and genuinely seem like they cared. I was prescribed a medication to alleviate the itching on my throat and told if I need anything to please call back. A few days later the cough has cleared up. They are friendly, direct , and provided easy solution. I highly recommend.

Came in with food poisoning, poked me, and sent my prescription to a pharmacy that was already…read moreclosed. Worst experience I've ever had at an urgent care.

Horrible. Truly. Better off going to ER. That's where we ended up after calling ahead and hearing…read morean answering machine saying they were open just with other patients. Mind you it was on a Tuesday at 2:30 when we arrived. Why is this important? Because it clearly states on the door their hours and that they are open from 1:30 onwards other than Wednesdays. Part of supplying care is letting people know you can't.

Was recovering from the flu and had strep throat incoming. All the usual Urgent Cares were booked…read moreout two-three days or closed; found Dr. Rosen's office by chance and figured I'd see if he was open. Walked in, seen, problem addressed and on my way in probably 30-45 minutes. No nonsense, no endless forms and waiting and computer printouts, just a doctor doing doctor stuff. He's a lifesaver.

We have had extraordinary experiences with Dr Windsor. She is compassionate, highly intelligent,…read morekind, diligent and really knows medicine. In fact she saved my husband's life during an extreme medical crisis. So yes, I highly recommend her.

I recommended doctors of the valley to a friend and his report. Is that a Doctor MK Harper was…read morenothing short of extraordinary.. she spent the necessary time to evaluate my friend and made good recommendations and prescribed the necessary medications. Dr Harper arrived on time and was very friendly and professional. She spent close to 45 minutes with my friend, which is much more than any Doctor would spend with anyone.

The diagnosis that was done on my husband's swollen finger…read more(that was obviously infected) right index finger was accurate; however, the antibiotic prescribed was wrong, completely ineffective; causing more pain and swelling. Against, my advice he clearly wasted OUR time and money going to this clinic for treatment. He ended up at a hospital wound care clinic, where he received adequate ABX treatment, and now his finger has healed and it feels fine! The staff and office environment was nice, but I cannot recommend this clinic.

Been here twice. First time no one in front of us, taken right back. But then we waited almost an…read morehour in the room before the doctor came in. I thought that was odd. Second visit we made an appointment. When we arrived (10 minutes early) three patients - who all had appointed too - were waiting. That doesn't make sense to me. With one doctor why are they scheduling so many appointments at the same time? This place needs a new strategy to feel efficient.

We had an excellent experience here with our daughter. From Kamiah at the front desk to David, the…read moreRN. They were so friendly and helpful. We made an appointment and waited only a bit for our turn after the paperwork. We saw the NP, Sarah, and she was great too. Everyone in our opinion had a great bedside manner and were willing to answer any questions we had. I would definitely use this location again, should the need arise. (And, I would definitely make an appointment first.)

Front desk lady is very rude and disrespectful to everyone that comes in the office January 2 2026…read moreat 5:30. Stay away and go somewhere else

Don't expect any in network insurance coverage. It was closeby so thought I'd try it for some…read morestitches I needed on a finger laceration.

This clinic is beautiful and clean --exactly what an urgent care should look like. It's warm and…read morenicely decorated so one doesn't feel like they're in regular a stark, germ-ridden urgent care. Instead, holistic urgent care has a calm, spa-like setting which sets patients at ease. More importantly, the doctors are kind, caring , and above all, they are progressive, forward-thinking, and intelligent. My two qualms with this clinic is they NEVER answer the phone! Even when you leave messages!!! What kind of medical clinic--especially an URGENT care clinic--doesn't answer the phone?!! They clearly need more front desk staff--one to answer phones and maybe two more to check patients in/out, and another to help with supplements. The front staff could also be a little warmer but maybe they're just overwhelmed and overworked. The front reception of any business is its first point of contact and if that is not warm, caring and responsive, then how can it's business survive?!! Secondly, they will bill you for any follow ups, even if your one question was not pointed out during your appointment and only warrants a yes or no answer. You will be billed for 15 minutes even if your question takes 15 seconds to answer so be aware of this. I understand the doctors are extremely busy and that their time is valuable but the nature of medicine is that there is almost always follow-up questions which the doctors don't fully explain during the appointment. The staff doesn't make clear the follow up policy so just keep this in mind should you become a patient. If you do, you'll most likely have to just drive there and take your chances to get in same day.

IS NOT A MINUTE CLINIC. Drove all the way here to be told there was no Urgent Care at locationread more

Located inside of CVS in the back of the store. Faster checking process online to help save time…read morechecking-in at the store. The waiting is clean with mask for those who have sever colds. Also hand sanitizer to help avoid spreading germs. I recently visited this location. I had to wait a little longer due to computer issues. The nurse seem to be irritated with the constant system failures I heard her slip some curse words during my visit. She was still able to accommodate me but was not a typical visit. Everyone has bad days so I would come back but if your looking for a real thorough exam you may want to make an appointment with your primary physician.