They appear to prioritize money over patient care.
To start,
I have been to quite a few naturopathic/integrative medicine doctors and I've never been somewhere that charges around $400 for the first consultation. And then another $200-300 for a lab review/treatment plan. If you plan to go to ethos, prepare to invest at least $700 just to get a treatment plan and then likely another $200-300 for labs.
Outside of that, here is my experience. I chose to swallow the expensiveness of their services in hopes they were worth the investment, but I was wrong. They don't consult the patient on much. After my first visit, I was sent a test kit without ever being consulted on it nor given any information until I reached out to them when I received the kit in the mail. Thankfully I wouldn't have been charged for the kit until I completed it, but had I and it would have been $300 to complete (it was a SIBO breath test which I have done these before and they were around $150, so this is double the price!). Even more concerning was that it wasn't the ND I saw that sent it! It was another doctor in the office who they had me meet for 5 seconds for "the future" to address potential GI needs.
In addition, they will charge you $100 if you don't cancel your appointment within 48 hours. Now, I do understand this; however, it's something to be aware of again, when talking about the fact they seem to prioritize money.
Another thing I found concerning was within a few minutes of me checking in during my first appointment, I was already being talked to about their aesthetic services.... It just felt like the den of the lotus eaters where they were trying every which way to provide a service for me to pay for.
Lastly, my MAIN disappointment with them is that I paid for and completed a $200 cortisol test. Then, during my treatment visit, I was told they are having issues with the vendor giving them results. It has been well over a month and I still don't have those results. A great deal of my treatment plan, as was told to me by the ND I saw, is contingent on getting that lab back.... Yet, here I am $1000+ in and really have nothing to show for it. The office has not been transparent nor proactive in handling this.
This has led me to go back to my previous doctor who has already gotten me on a treatment plan that actually has nothing to do with cortisol, but that my thyroid isn't working which was reflected on the labs at the time I was with Ethos. So yes, I paid them A LOT of money to be given some iron and b vitamins.
Save your money and take your business elsewhere. Most naturopaths I have been to have cost me $100-200 for a visit. That's an average and reasonable price. read more