So Paul is really one of the best people for screening. He has a way where when he sticks your…read morefinger, you never feel it. He's that good. I sort of hinted to him that he should teach a class on how to stick a finger. Thank you for hiring Paul and besides he's very friendly and he remembers names. 5,000 stars to Paul!!!!

Everytime i come here, im okay with the wait time, lines, and waiting for a worker to assist me but…read moretoday Gloria shouldnt be in the back area by herself. Takes her time, has multiple machines going off at once. Be fair i was sitting in the chair for 15 minutes. Taking her time walking around, "ill help you next" as she continues to take her time and machines going off. I dont understand why have someone who isnt time efficient in the back. Or even maybe get her some assistance. I need to get unhooked because i needed to use the restroom. Its so irritating. And THEN she was ended going even more slow.

When you atte broke and unemployed in AZ you either pawn your stuff or come here. I'm from…read moreCalifornia and never seen so many plasma centers or pawn shops until I came to AZ. Ok so I'm broke and unemployed need to pay bills I came here. Yes you got to bring a lot of stuff and wait until you get full screening. That can take a while the first time hence the low stars. Yes sketchy people will be there but guess what easy money attracts people. The staff is surly but guess what they got to deal with a lot of sketchy people. But free ac and a movie while the take that precious gold from your veins. The first couple of donations are lucrative but after the "honeymoon" period you got to come twice a week to have it pay off. But 50 bucks a week tax free is good enough for me. The other complain I have is you don't get cash it's a debit card. What I did went to the market got a gallon of water (you need to rehydrate after a donation) and cash it out with no fee. Living in ca makes me miss plasma centers cause extra money is awesome

I've frequented CSL locations for years in 3 states. By far THE most unfriendly screener is Jamaica…read moreand ... she is in a lead position. I cringe when I am directed to go to #8. She is rude, opinionated and frequently cuts you off in mid sentence. Gawd help you if you ask her what one of your values are. I wish CSL could record her communication style. Fairly confident mgmt does know just don't do anything.

Give blood. Give life. Give a second chance…read more This location is convenient for me. I will help out when I can for a blood bank. The first timers will spend more time filling out your information on the computer. Once you are all setup, everything can be done on their app. I rarely have to wait in the reception area, and this location looks well organized. After your donation, you will have to wait 15 minutes before you leave. Bottled water and snacks provided after your donation.

I dont do reviews but these are the rudest people you'll ever meet. Last time I thought maybe it…read morewas a one off and the lady was having a bad day but this second time the receptionist was rude the second i walked in and the phlebotomist was even more rude when I went back and that's not to mention you can't get someone on the phone there if you need an appt or anything. save yourself the trouble and just go somewhere else.

Came in and got the best stick of my life from Nathan! Will always come back here such a great…read moreenvironment and kind people!

Zero stars if I could. I almost died at this last donation. Because they are so understaffed they…read moredidn't see me in distress. I couldn't breathe, and I couldn't move, thanks to someone across from me seeing me almost lose consciousness for saying something. They took my needle out but didn't ask if I was okay when I stood up to leave. I waited 3.5 hours for my session at 9:20am and left at 12:45pm I have never been so upset with a business who is supposedly helping people and screwing over the people who are trying to make money to pay their bills. I was promised an amount and I did not receive it. Which really sucked it was a really foul move. I've gone 3 times too many, and it's not worth it. Getting poked, forgotten afterwards for almost 30 minutes. All 3 times have been getting worse and I can't do it anymore. Especially after this last one. These people are not kind from start to finish. The pay is not worth it. The place is dirty. I have noticed they handle blood without changing gloves. There's bloody gauze on the floor. I am so disgusted and angry. I will be reaching out to corporate and the BBB for this, this almost costed me my life for the negligence of these folks literally hanging out and giggling at each other. The fact the way they pay out has hidden fees and ways to not give you your full funds really speaks volumes.

Great experience donating blood quick easy and painless office was staffed with caring…read moreknowledgeable volunteers.

REVIEW #1000! My…read moresiblings and I like to donate blood together, and so my brother and I decided to come here and give platelets. I had only donated with the Red Cross once back in college, so this was my first time doing platelets at a donation center. I didn't even know they had them, I thought they only did mobile drives. But it makes sense since platelet donations are only done at a center. It was easy to create an account and schedule an appointment online. I like that I could add my donor id to my phone wallet, since they ask for it at checkin and during the interview process. The center is easy to locate and parking was plentiful. We signed in at the front desk and got name tags, which was a thoughtful touch. We were told it would be a bit of a wait since they had a big rush of donors come in. We sat in the waiting area for 30 minutes until our names were called. The interview process went smoothly and I absolute love their hemoglobin tester! No finger pricks here and my level was healthy. I also like that they do a temperature check using a forehead thermometer, so there's no need to remove my mask. Sandy was funny and personable and I enjoyed having her throughout my donation process. She was attentive and made sure I had everything I needed, including a warmed blanket and tums for the tingling. The donation chairs each have their own tv screen and headphones, which is great because giving platelets here requires a needle in both arms, so you aren't free to use one to read a book or use a device. My donation took 116 minutes, so I watched a movie on Netflix to help the time pass by (though I could hear it fine, the volume level was not adjustable from the remote). Tori helped me when I finished and was great. They have a nice selection of snacks in the canteen area plus water and juices, so I enjoyed a tropical punch, cheezits, and some pretzels. The staff gave us a nice bag and these plastic popcorn containers as a gift for our first platelet donation with them, which was an unexpected surprise. Overall, it was a positive experience despite the wait time and two arm donation. The staff was great and helpful and I'm glad we were able to donate here! Go donate blood/platelets if you can :-)

I've been here twice and I love loveeee everyone here it's a scary experience for me but each time…read morethey all made it feel completely comfortable and we're fast and attentive , the lady with tooth gems and a guy with long hair and another lady with black tip hair were alll so amazing I love coming g here honestly and then a lady up front that pricked my finger was so fast and friendly , cannot stress it enough this place is amazing and they all are perfect , GIVE THEM A RAISE

This is not a place to donate, it's full on people that sell their blood for income…read more Went online to find a place to give blood, it's been a while and I would normally give to Vitalant but it's close to work not home. I made an appointment online at Grifols on Dobson not too far from me. I entered and there were about 20 people seated waiting. There was a counter that had a sign "New Patient sign in". I went to the counter and waited, no one in sight. After more than 10 mins I walked over to a room on the left where I'd hear someone calling names every few mins. I asked her if she was the only person working and she said unfortunately yes. She was nice and apologized but admitted that It would be more than an hour before I could donate. Deleted my online account and won't return.

Donating plasma. Most times you're waiting at least a half hour in line, sometimes longer. Not sure…read morehow it is during the day but after 4 they only have 3 people checking people in. Then at 4:30 it seems to go down to 2, at times there's only been 1, makes for a very long wait. Once you get checked in you go over to the waiting area to be called. One time there were 3 people called before me that had come after me. When I said something they claimed the time on their ticket was before mine. Not sure how that could be because they hadn't even been checked in yet and I had already been sitting in the waiting area. The website says expect to be there 2 hours for first time but it's really about 4, it's no less than 2 hours for repeat clients. Everyone has been really nice so far.

I'm leaning 4 outta 5 stars just because of the location and the element that goes in there. If I…read moreknew their names I would give shout outs but this is the best I can do. The really short Native American phlebotomist really cute she's super sweet and very nice, the management team are very nice as well, the Puerto Rican or Dominican phlebotomist that's very light skinned with the dark hair she's nice and sweet as well she always remembers I need something to squeeze before pumping, the black male I think he might e Puerto Rican as well always wearing nice shoes he's very nice also. Those are my top favorites, when doing vitals I gotta give a shot out to a few and unfortunately don't know their names which I need to start doing. The big guy he's super friendly and come to find out we have the same birthday and he calls me up by name, there's the older woman who is super duper sweet and once again I'm sorry I forgot her name but I love when I'm at her booth. Just an all out friendly facility, I use to donate at CSL Plasma and they took away platinum donors getting express passes so and their staff are always either mad or tired. Keep up the great work Octapharma!!!

As my wife and I were driving down the street we saw something so cool a guy at the corner spinning…read morea sign with their name on it. That's what card our attention and we've never donated plasma before. After seeing the excitement of the gentlemen, we figured this would be a great place to go for the first time to donate our plasma After going inside, it was very clean very nice people and we look forward to going back to give our donation Thank you to the guy standing on the corner with that sign We will be using this place more often, as many times as I drove past this location I never knew it was there until today

Decided to donate for the first I've heard about it a few times and i never wanted to do it because…read morei didnt want to wait 5 hours but honestly this is not the case the staff is super helpful and friendly and just want to make the process as quick and painless for you which I appreciated and im getting 525 dollars for the first 5 donations 100 dollars each time saving me right now not gonna lie and its really fast the first three times I've been today I was in and out in under 45 minutes if your well hydrated the machine pumps really fast too ill continue to donate I mean why not it's easy and you get money

BANNED AFTER REPORTING BEING TOUCHED -- COVID RISKS, UNFAIR SCRUBS ENFORCEMENT…read more I reported another participant after he touched me without my consent. Management pulled me aside and then banned me, saying there were "multiple complaints" but refusing to provide incident reports or explain what the complaints were. I never threatened, disrespected, or hurt anyone. On top of that, staff placed people who were visibly sick with COVID in our station area (Station 1 by the nurse's station) instead of the upstairs isolation rooms. That blocked access to our bathroom and exposed other participants to sickness -- unhygienic, disrespectful, and unprofessional. Scrubs enforcement was inconsistent (many others were not wearing scrubs and were not disciplined), which felt retaliatory. I request that the site produce the incident reports that justify my ban, explain the complaint details, and outline the appeal process. If you care about participant safety, transparency, and basic hygiene, think twice before volunteering at Celerion.

There is almost never any studies in Phoenix. Checking the site for new studies is always a waste…read moreof 30 seconds.

Great First-Time Donation Experience…read more I had a great experience donating blood here the other day. It was actually my first time ever donating, as my doctor recommended it since I'm on TRT therapy and needed to do a Power Red donation. I was definitely a little intimidated going in since I had never done it before. I had also read a few negative reviews online beforehand, which made me a bit skeptical, but I decided to go anyway. Before my appointment I called ahead with a few questions and spoke with a really helpful staff member who gave me great advice and helped ease some of my anxiety. When I arrived, the front desk team was very friendly and welcoming. They walked me through the process and made everything easy to understand. The nurse who set up my donation was knowledgeable, patient, and very kind throughout the whole experience. Since it was my first Power Red donation, I learned the machine can be a little tricky because it cycles your plasma back into the line, so you have to keep your arm positioned a certain way. The system gave a few warnings during the process, but the head nurse came over and was incredibly friendly and knowledgeable. She stayed close by for much of the time to make sure everything went smoothly and that I was comfortable. The staff also checked on me multiple times and brought me snacks, including chocolate chip cookies, and set me up with my own tray and a bottle of water. It really felt like they cared about making sure donors were comfortable. It also wasn't overly crowded. I showed up around 10 AM and there were probably about ten people donating, but by the time I was halfway through my donation it had quieted down quite a bit and I had plenty of space. The chair itself was very comfortable. After finishing, I was able to relax in the recovery area and help myself to some snacks (the popcorn was great!). As an added bonus, I even received a free ticket to the Renaissance Festival for donating that day. Overall it was a very positive experience and the staff did a wonderful job helping a first-time donor feel comfortable and supported. I would definitely recommend this location to anyone looking to donate blood.

My siblings and I have been donating blood together for years and we started at the Scottsdale…read morelocation but have expanded to this one and Mesa. I've been here a few times now and have had mixed experiences. I wasn't able to donate on two occasions because of a slight fever and low iron, but that's not their fault! I've donated successfully a few times and it's been a smooth process each time. The phlebotomists are professional and friendly and I personally haven't had issues with the needle stick and draw. Lots of snacks and drinks available, nice receptionist at the front, and spacious location. I recommend donating at a Vitalant near you and helping others!