So Paul is really one of the best people for screening. He has a way where when he sticks your…read morefinger, you never feel it. He's that good. I sort of hinted to him that he should teach a class on how to stick a finger. Thank you for hiring Paul and besides he's very friendly and he remembers names. 5,000 stars to Paul!!!!

Run by children who think they are adults. Classified me as passive aggressive because I criticized…read morethe workers for prioritizing cleaning tables over unplugging a human being waiting with a giant needle in their arm. When I asserted that just because I complained doesn't mean I was passive aggressive they made another illogical conclusion that was also passive aggression.

Shout out all the wonderful staff at the CSL Tempe location on Rural on Broadway. Most especially…read moreMuriel! She is kind, and very professional and the best at sticking with the needle. I never felt a pinch when she does it. Muriel's jovial and takes her work seriously. she's a great asset to the Tempe location! Respectfully, Lily C

I've frequented CSL locations for years in 3 states. By far THE most unfriendly screener is Jamaica…read moreand ... she is in a lead position. I cringe when I am directed to go to #8. She is rude, opinionated and frequently cuts you off in mid sentence. Gawd help you if you ask her what one of your values are. I wish CSL could record her communication style. Fairly confident mgmt does know just don't do anything.

Give blood. Give life. Give a second chance…read more This location is convenient for me. I will help out when I can for a blood bank. The first timers will spend more time filling out your information on the computer. Once you are all setup, everything can be done on their app. I rarely have to wait in the reception area, and this location looks well organized. After your donation, you will have to wait 15 minutes before you leave. Bottled water and snacks provided after your donation.

I like to donate blood. I do it regularly. This past time I had a fantastic experience. Fernando…read morewas super patient and very kind. I don't normally feel queasy, but this time I did and they were so quick to respond. Ines was also very helpful and at tentative. The donation area was very clean and I felt very comfortable donating. Thank you so much for a great experience. Every staff member was super friendly.

Everybody has been awesome. It's a high pressure job and I try to be understanding. Usually asking…read morehow they're doing before YOU essentially ask them to stab you is a good idea. Helping break the ice is the best plan of action. Thank you to Vivian, Sam, and Gavin for a job well done. And thank you to the many more that will help me get where I need to be financially. Amazing jobs.

I had an appointment yesterday at 6:10pm, I showed up, and it said I was deferred, so I held for a…read morenurse. I waited for about 10 minutes. I didn't get the nurse's name. I see her there in the evenings: brunette, wavy Hair, ponytail, middle-aged. She told me my protein is low and that I need to build it up, which is fine and totally understandable. Thank you for looking out. The problem that I have is that the whole time she just has this attitude I dealt with her before; she just has an attitude problem. Everyone there's nice and she just has this attitude like she just doesn't wanna be there. When I asked her questions, I asked her why nobody called me because I had to make arrangements to make sure that I made my appointment today; if they would've called me that would've been beneficial for me. She got an attitude and she told me that she could show me the log; they did call me and maybe it's because my voicemail is full or I changed my phone number. Immediately putting it on me, trying to gaslight me. I told her, " No, I've had the same phone number for 30 years and my voicemail is not full. " She proceeded to tell me that she's the only one there and people are waiting. I told her there was no need to be rude and defensive. She says she was not being rude, defensive. I told her, well, I'm taking it that way because of her tone. I wasn't even taking much of her time we were in consult for 5 minutes maybe; she made me wait and then she just wants to dismiss me, when I said it would of been nice to get a call. I'm not upset that I wasn't able to donate. I don't care. I don't have to do this. It's just her attitude, and it's a long time coming, because I dealt with her before and she's been rude. So this is just pertaining to her everyone else has been nice. Sincerely, Cruz Knight UPDATE- When I got home, I checked. Somebody did call in the morning, but they didn't leave a message. It would have been nice if they had left a message. They just said hello, and that's it. Attaching a screenshot of the call.

REVIEW #1000! My…read moresiblings and I like to donate blood together, and so my brother and I decided to come here and give platelets. I had only donated with the Red Cross once back in college, so this was my first time doing platelets at a donation center. I didn't even know they had them, I thought they only did mobile drives. But it makes sense since platelet donations are only done at a center. It was easy to create an account and schedule an appointment online. I like that I could add my donor id to my phone wallet, since they ask for it at checkin and during the interview process. The center is easy to locate and parking was plentiful. We signed in at the front desk and got name tags, which was a thoughtful touch. We were told it would be a bit of a wait since they had a big rush of donors come in. We sat in the waiting area for 30 minutes until our names were called. The interview process went smoothly and I absolute love their hemoglobin tester! No finger pricks here and my level was healthy. I also like that they do a temperature check using a forehead thermometer, so there's no need to remove my mask. Sandy was funny and personable and I enjoyed having her throughout my donation process. She was attentive and made sure I had everything I needed, including a warmed blanket and tums for the tingling. The donation chairs each have their own tv screen and headphones, which is great because giving platelets here requires a needle in both arms, so you aren't free to use one to read a book or use a device. My donation took 116 minutes, so I watched a movie on Netflix to help the time pass by (though I could hear it fine, the volume level was not adjustable from the remote). Tori helped me when I finished and was great. They have a nice selection of snacks in the canteen area plus water and juices, so I enjoyed a tropical punch, cheezits, and some pretzels. The staff gave us a nice bag and these plastic popcorn containers as a gift for our first platelet donation with them, which was an unexpected surprise. Overall, it was a positive experience despite the wait time and two arm donation. The staff was great and helpful and I'm glad we were able to donate here! Go donate blood/platelets if you can :-)

The people here are very nice but these last two visits my husband complained about them having…read moredifficulties finding a good vein (which was painful) in spite of him drinking tons of water a couple of days before. Every time he has to have bloodwork done at Sonora Quest the techs there never have a problem finding a vein - easy peasy. Yesterday (Sunday) they "blew out his vein" in his right arm. They had 4 techs trying to locate a vein. It's to the point now he no longer wants to donate blood at this facility. He may give them one more try but in the meantime we are searching for another facility.

I've been here twice and I love loveeee everyone here it's a scary experience for me but each time…read morethey all made it feel completely comfortable and we're fast and attentive , the lady with tooth gems and a guy with long hair and another lady with black tip hair were alll so amazing I love coming g here honestly and then a lady up front that pricked my finger was so fast and friendly , cannot stress it enough this place is amazing and they all are perfect , GIVE THEM A RAISE

This is not a place to donate, it's full on people that sell their blood for income…read more Went online to find a place to give blood, it's been a while and I would normally give to Vitalant but it's close to work not home. I made an appointment online at Grifols on Dobson not too far from me. I entered and there were about 20 people seated waiting. There was a counter that had a sign "New Patient sign in". I went to the counter and waited, no one in sight. After more than 10 mins I walked over to a room on the left where I'd hear someone calling names every few mins. I asked her if she was the only person working and she said unfortunately yes. She was nice and apologized but admitted that It would be more than an hour before I could donate. Deleted my online account and won't return.

I'm leaning 4 outta 5 stars just because of the location and the element that goes in there. If I…read moreknew their names I would give shout outs but this is the best I can do. The really short Native American phlebotomist really cute she's super sweet and very nice, the management team are very nice as well, the Puerto Rican or Dominican phlebotomist that's very light skinned with the dark hair she's nice and sweet as well she always remembers I need something to squeeze before pumping, the black male I think he might e Puerto Rican as well always wearing nice shoes he's very nice also. Those are my top favorites, when doing vitals I gotta give a shot out to a few and unfortunately don't know their names which I need to start doing. The big guy he's super friendly and come to find out we have the same birthday and he calls me up by name, there's the older woman who is super duper sweet and once again I'm sorry I forgot her name but I love when I'm at her booth. Just an all out friendly facility, I use to donate at CSL Plasma and they took away platinum donors getting express passes so and their staff are always either mad or tired. Keep up the great work Octapharma!!!

I had a nightmare experience at this place. The equipment is questionable and the female techs…read moreabsolutely butchered me. My first visit to Octapharma in Mesa wasn't bad. The sign up and initial checkup procedure was pretty smooth, and I had a male phlebotomist who was great. The clientele was a bit sketchy, but I was in and out of the donation chair, feeling good and on my way in 35 minutes. My second visit was a different story. It was busier... and I was assigned to a kind of big girl with a sticker on her face shield that said something like "I hate my life, but at least I'm caffeinated". Very professional. I offered her my right arm that has a huge vein and said "you really can't miss that one hunh?" She replied "Oh you'd be surprised", which didn't exactly instill me with confidence about her abilities. She stuck in the needle and walked away and it was just me and the machine. I looked around. There was a short blonde girl with what looked like glitter in her hair that seemed to be enjoying her day, singing and bopping around despite working in this bizarre environment. My donation didn't seem to be going as smoothly or quickly as the first time. The numbers were ticking up slower than before. Then my machine beeped loudly.. "uh oh" I thought. Then another beep. I looked around and glitter girl was glaring at me and making the pump your fist signal. She didn't seem friendly or happy anymore. I raised my eyebrows and pumped. Then things seemed to take a significant turn for the worse. A different more insistent beep began and a girl with the name tag "Lead Phleb" came over and said "we're going to try your other arm". Ok. But then after removing the needle she said... "Oh crap your blood pressure cuff wasn't velcroed tight". So chunky caffeinated shield girl did in fact blow it. So Lead Phleb hooked up my left arm and things seemed ok. I slowly but surely made it to 93% of my donation goal, but then the machine started beeping again. Something wasn't right. At this point I should have walked out. Especially once Lead Phleb informed me that she was going to search for a mysterious, but not visible second vein in my left arm. She felt around with a Qtip and tried to stick me a little.. no luck. She went to look for the manager lady, but she had gone on her lunch break. At this point the procedure basically turned into an assault as glitter girl came over to "help" and jabbed the razor sharp needle deep into my arm twice, shrugged and walked away. I managed to not scream, but was in shock at what had just happened. Lead phleb looked as horrified as me and said "Uh yeah we're going to go ahead and abort.. you'll still get paid." Yeah... no sh*t!! Then she asked me how I'm feeling. I didn't feel well. I was very light headed and cold and sweating all at once. Lead Phleb asks me if I've ever had a "blood loss" before... because apparently not all of my blood was returned to my body before she disconnected the machine. What? In addition she explains that I'm probably going to have "some bruising" and that she'll give me a flyer on how to care for it. I'm pretty angry at this point. Glitter girl has disappeared. I later read online that other people have complained about her doing things like this. She is apparently some kind of psychopath maybe?! I got the hell out of there and did my best to recuperate in my car... drinking water and trying to feel well enough to drive. Within a half hour of returning home my left arm started to swell and turn red. My arm felt all sliced up inside and blood was pooling under the skin. I considered a trip to the emergency room, but I'm currently uninsured and decide to tough it out. I began icing and elevating it. By the next day my arm was black and blue, swollen and quite painful. On the day after that, my arm was even worse and looked like the pictures above. Holding my phone to type was agony. I was taking pain medication and mostly just lying in bed trying to get better for several days. Feeling normal and pain free took three weeks. Any exercise made me lightheaded. I had to take iron pills to try to get my hemoglobin back up. I have vowed to never let a needle near my arm again. All in all... a nightmare experience. I barely made any money and I ended up enduring enough pain and suffering that I considered whether I should contact a lawyer or maybe even press charges for assault against glitter girl. Octapharma is a multi billion dollar a year company. You'd think that they could afford to hire and train a semi professional staff and have a supervisor around at all times, but that is clearly not the case... at least not at this location. Avoid!

Decided to donate for the first I've heard about it a few times and i never wanted to do it because…read morei didnt want to wait 5 hours but honestly this is not the case the staff is super helpful and friendly and just want to make the process as quick and painless for you which I appreciated and im getting 525 dollars for the first 5 donations 100 dollars each time saving me right now not gonna lie and its really fast the first three times I've been today I was in and out in under 45 minutes if your well hydrated the machine pumps really fast too ill continue to donate I mean why not it's easy and you get money

As my wife and I were driving down the street we saw something so cool a guy at the corner spinning…read morea sign with their name on it. That's what card our attention and we've never donated plasma before. After seeing the excitement of the gentlemen, we figured this would be a great place to go for the first time to donate our plasma After going inside, it was very clean very nice people and we look forward to going back to give our donation Thank you to the guy standing on the corner with that sign We will be using this place more often, as many times as I drove past this location I never knew it was there until today

Celerion is a pharmaceutical healthy/non study site with studies rolling 365 days a year. There is…read morealways going something down. This review is for their Phoenix location, but they also have another location in Lincoln Nebraska. Pros: Pay can be decent, but otherwise demanding Vis a Vis length of stays. Some studies require the whole year. Staff are usually amicable. The facility is spacious and nice. There are general areas situated in the dining hall where you can do a lot of work between procedures if you're moonlighting another job. Participants are usually friendly. Many speak Spanish , so if you speak it, you'll fit in quite well. Cons: usually screening visits encompass two separate days (that might be a week apart) : bloodwork and physical. Very rarely do they occur on the same day, but sometimes they do -- those are the studies you want if you're out of town! Competitive phone call: even if you pass your screening and physical, you still have one more task: to call in at a designated time slot. Call exactly at your designated time and prepare to have multiple phones, so you can have a greater chance of getting through the rush. Many studies require multiple returns which eats away at your time and profit. A lot of blood collections. They generally don't use catheters. Prepare your veins for discomfort and assault. They take in many backups. Such that if you're out of town it becomes not worth it even if you're accepted. In one study they took in a total of 80 participants to keep twenty. Sleeping quarters can shift everyday from bunk beds to the injection site area. You're gonna wanna bring a sleeping mask as in the test site area as there is an emergency light that is always on. Some of the studies you're required to eat everything in your meal. If you cannot, you will be promptly ejected from the study. Food is generally not of the greatest quality even when compared to hospital food (with few exceptions).

BANNED AFTER REPORTING BEING TOUCHED -- COVID RISKS, UNFAIR SCRUBS ENFORCEMENT…read more I reported another participant after he touched me without my consent. Management pulled me aside and then banned me, saying there were "multiple complaints" but refusing to provide incident reports or explain what the complaints were. I never threatened, disrespected, or hurt anyone. On top of that, staff placed people who were visibly sick with COVID in our station area (Station 1 by the nurse's station) instead of the upstairs isolation rooms. That blocked access to our bathroom and exposed other participants to sickness -- unhygienic, disrespectful, and unprofessional. Scrubs enforcement was inconsistent (many others were not wearing scrubs and were not disciplined), which felt retaliatory. I request that the site produce the incident reports that justify my ban, explain the complaint details, and outline the appeal process. If you care about participant safety, transparency, and basic hygiene, think twice before volunteering at Celerion.

Great First-Time Donation Experience…read more I had a great experience donating blood here the other day. It was actually my first time ever donating, as my doctor recommended it since I'm on TRT therapy and needed to do a Power Red donation. I was definitely a little intimidated going in since I had never done it before. I had also read a few negative reviews online beforehand, which made me a bit skeptical, but I decided to go anyway. Before my appointment I called ahead with a few questions and spoke with a really helpful staff member who gave me great advice and helped ease some of my anxiety. When I arrived, the front desk team was very friendly and welcoming. They walked me through the process and made everything easy to understand. The nurse who set up my donation was knowledgeable, patient, and very kind throughout the whole experience. Since it was my first Power Red donation, I learned the machine can be a little tricky because it cycles your plasma back into the line, so you have to keep your arm positioned a certain way. The system gave a few warnings during the process, but the head nurse came over and was incredibly friendly and knowledgeable. She stayed close by for much of the time to make sure everything went smoothly and that I was comfortable. The staff also checked on me multiple times and brought me snacks, including chocolate chip cookies, and set me up with my own tray and a bottle of water. It really felt like they cared about making sure donors were comfortable. It also wasn't overly crowded. I showed up around 10 AM and there were probably about ten people donating, but by the time I was halfway through my donation it had quieted down quite a bit and I had plenty of space. The chair itself was very comfortable. After finishing, I was able to relax in the recovery area and help myself to some snacks (the popcorn was great!). As an added bonus, I even received a free ticket to the Renaissance Festival for donating that day. Overall it was a very positive experience and the staff did a wonderful job helping a first-time donor feel comfortable and supported. I would definitely recommend this location to anyone looking to donate blood.

My siblings and I have been donating blood together for years and we started at the Scottsdale…read morelocation but have expanded to this one and Mesa. I've been here a few times now and have had mixed experiences. I wasn't able to donate on two occasions because of a slight fever and low iron, but that's not their fault! I've donated successfully a few times and it's been a smooth process each time. The phlebotomists are professional and friendly and I personally haven't had issues with the needle stick and draw. Lots of snacks and drinks available, nice receptionist at the front, and spacious location. I recommend donating at a Vitalant near you and helping others!