So Paul is really one of the best people for screening. He has a way where when he sticks your…read morefinger, you never feel it. He's that good. I sort of hinted to him that he should teach a class on how to stick a finger. Thank you for hiring Paul and besides he's very friendly and he remembers names. 5,000 stars to Paul!!!!

I felt really welcomed at this place! i was helped by a worker named Iris, she was very helpful…read morewith the process, and it was quick and easy to follow through. I'm glad i was able to donate plasma, and id recommend this place!

Best location the valley! Employees are super fast and friendly! Clean center and the line moves…read morequickly!

1:15 pm. Only 1 screener who must also help customers and answer phones, line out the door. You…read morethink someone from mgmt would come out and assist.

Give blood. Give life. Give a second chance…read more This location is convenient for me. I will help out when I can for a blood bank. The first timers will spend more time filling out your information on the computer. Once you are all setup, everything can be done on their app. I rarely have to wait in the reception area, and this location looks well organized. After your donation, you will have to wait 15 minutes before you leave. Bottled water and snacks provided after your donation.

I like to donate blood. I do it regularly. This past time I had a fantastic experience. Fernando…read morewas super patient and very kind. I don't normally feel queasy, but this time I did and they were so quick to respond. Ines was also very helpful and at tentative. The donation area was very clean and I felt very comfortable donating. Thank you so much for a great experience. Every staff member was super friendly.

Everybody has been awesome. It's a high pressure job and I try to be understanding. Usually asking…read morehow they're doing before YOU essentially ask them to stab you is a good idea. Helping break the ice is the best plan of action. Thank you to Vivian, Sam, and Gavin for a job well done. And thank you to the many more that will help me get where I need to be financially. Amazing jobs.

OMG. These people are the slowest I've ever seen. They might as well be government workers. Over…read morean hour from check in to starting my donation. In a section with a guy that has no sense of urgency. Markus has six beds in his section and 4 people are sitting waiting to get hooked up. He has no sense of urgency at all. Talk about slow. It's not worth your time to donate here. I used to donate at a different BioLife center that ran like clockwork. Never a wait for anything. These people need more training and someone to teach them how to be efficient. I wish I could give zero stars.

Great experience donating blood quick easy and painless office was staffed with caring…read moreknowledgeable volunteers.

The people here are very nice but these last two visits my husband complained about them having…read moredifficulties finding a good vein (which was painful) in spite of him drinking tons of water a couple of days before. Every time he has to have bloodwork done at Sonora Quest the techs there never have a problem finding a vein - easy peasy. Yesterday (Sunday) they "blew out his vein" in his right arm. They had 4 techs trying to locate a vein. It's to the point now he no longer wants to donate blood at this facility. He may give them one more try but in the meantime we are searching for another facility.

I seriously give this place 5 stars. Their staff was extremely friendly and the office was so clean…read moreand comfortable. I went in at a good time, thankfully it wasn't packed and was told it could definitely get busy during certain times. I went in as a new donor at 420pm and was done by 740pm. If you mentally prepare yourself for a 4 hr wait then it is not bad at all. I was told it is just for the first time that it should be that long. I called before I went in a verified they had time for me. I suggest doing the same if going in after 4pm as a new donor. Obviously if you have a rude attitude, expect to be treated the same ( not that I seen any rude ppl at all here!) They were all so nice. I went in with a smile and respectful like my mama taught me and I think that helped a lot as well. Other than that, I would suggest taking a blanket and some headphones for while your donating, drink plenty of water and eat prior to going in. Thank you guys again for being awesome.

this place used to be quick in and out but the workers now are just lazy. it takes about a hour or…read moretwo be seen and there always short on staff the lobby is usually packed. i went in today and there was people coughing like WHAT

I'm leaning 4 outta 5 stars just because of the location and the element that goes in there. If I…read moreknew their names I would give shout outs but this is the best I can do. The really short Native American phlebotomist really cute she's super sweet and very nice, the management team are very nice as well, the Puerto Rican or Dominican phlebotomist that's very light skinned with the dark hair she's nice and sweet as well she always remembers I need something to squeeze before pumping, the black male I think he might e Puerto Rican as well always wearing nice shoes he's very nice also. Those are my top favorites, when doing vitals I gotta give a shot out to a few and unfortunately don't know their names which I need to start doing. The big guy he's super friendly and come to find out we have the same birthday and he calls me up by name, there's the older woman who is super duper sweet and once again I'm sorry I forgot her name but I love when I'm at her booth. Just an all out friendly facility, I use to donate at CSL Plasma and they took away platinum donors getting express passes so and their staff are always either mad or tired. Keep up the great work Octapharma!!!

Donating plasma. Most times you're waiting at least a half hour in line, sometimes longer. Not sure…read morehow it is during the day but after 4 they only have 3 people checking people in. Then at 4:30 it seems to go down to 2, at times there's only been 1, makes for a very long wait. Once you get checked in you go over to the waiting area to be called. One time there were 3 people called before me that had come after me. When I said something they claimed the time on their ticket was before mine. Not sure how that could be because they hadn't even been checked in yet and I had already been sitting in the waiting area. The website says expect to be there 2 hours for first time but it's really about 4, it's no less than 2 hours for repeat clients. Everyone has been really nice so far.

As my wife and I were driving down the street we saw something so cool a guy at the corner spinning…read morea sign with their name on it. That's what card our attention and we've never donated plasma before. After seeing the excitement of the gentlemen, we figured this would be a great place to go for the first time to donate our plasma After going inside, it was very clean very nice people and we look forward to going back to give our donation Thank you to the guy standing on the corner with that sign We will be using this place more often, as many times as I drove past this location I never knew it was there until today

WASTE OF TIME, I made sure to do research before coming And apparently they have some type dress…read morecode that isn't implied on the website or the front desk. I was wearing a crop top and was informed of this said dress code after entering Physical so no one in the front told me anything. No one doing my vitals told me anything and continued until the next process until I reach physical and then they had to tell me that they have a dress code and I cannot donate today unless I come back with a full shirt or the next day, which is ridiculous. This should've been told to me at the very front instead of wasting my time knowing that we're gonna deny me and I also implied I didn't want to waste my time in the beginning at the front. What a joke! SO LADIES IF YOUR WEARING A CROP TOP DON'T BOTHER SHOWING UP !

BANNED AFTER REPORTING BEING TOUCHED -- COVID RISKS, UNFAIR SCRUBS ENFORCEMENT…read more I reported another participant after he touched me without my consent. Management pulled me aside and then banned me, saying there were "multiple complaints" but refusing to provide incident reports or explain what the complaints were. I never threatened, disrespected, or hurt anyone. On top of that, staff placed people who were visibly sick with COVID in our station area (Station 1 by the nurse's station) instead of the upstairs isolation rooms. That blocked access to our bathroom and exposed other participants to sickness -- unhygienic, disrespectful, and unprofessional. Scrubs enforcement was inconsistent (many others were not wearing scrubs and were not disciplined), which felt retaliatory. I request that the site produce the incident reports that justify my ban, explain the complaint details, and outline the appeal process. If you care about participant safety, transparency, and basic hygiene, think twice before volunteering at Celerion.

There is almost never any studies in Phoenix. Checking the site for new studies is always a waste…read moreof 30 seconds.

Great First-Time Donation Experience…read more I had a great experience donating blood here the other day. It was actually my first time ever donating, as my doctor recommended it since I'm on TRT therapy and needed to do a Power Red donation. I was definitely a little intimidated going in since I had never done it before. I had also read a few negative reviews online beforehand, which made me a bit skeptical, but I decided to go anyway. Before my appointment I called ahead with a few questions and spoke with a really helpful staff member who gave me great advice and helped ease some of my anxiety. When I arrived, the front desk team was very friendly and welcoming. They walked me through the process and made everything easy to understand. The nurse who set up my donation was knowledgeable, patient, and very kind throughout the whole experience. Since it was my first Power Red donation, I learned the machine can be a little tricky because it cycles your plasma back into the line, so you have to keep your arm positioned a certain way. The system gave a few warnings during the process, but the head nurse came over and was incredibly friendly and knowledgeable. She stayed close by for much of the time to make sure everything went smoothly and that I was comfortable. The staff also checked on me multiple times and brought me snacks, including chocolate chip cookies, and set me up with my own tray and a bottle of water. It really felt like they cared about making sure donors were comfortable. It also wasn't overly crowded. I showed up around 10 AM and there were probably about ten people donating, but by the time I was halfway through my donation it had quieted down quite a bit and I had plenty of space. The chair itself was very comfortable. After finishing, I was able to relax in the recovery area and help myself to some snacks (the popcorn was great!). As an added bonus, I even received a free ticket to the Renaissance Festival for donating that day. Overall it was a very positive experience and the staff did a wonderful job helping a first-time donor feel comfortable and supported. I would definitely recommend this location to anyone looking to donate blood.

My siblings and I have been donating blood together for years and we started at the Scottsdale…read morelocation but have expanded to this one and Mesa. I've been here a few times now and have had mixed experiences. I wasn't able to donate on two occasions because of a slight fever and low iron, but that's not their fault! I've donated successfully a few times and it's been a smooth process each time. The phlebotomists are professional and friendly and I personally haven't had issues with the needle stick and draw. Lots of snacks and drinks available, nice receptionist at the front, and spacious location. I recommend donating at a Vitalant near you and helping others!