Give blood. Give life. Give a second chance…read more This location is convenient for me. I will help out when I can for a blood bank. The first timers will spend more time filling out your information on the computer. Once you are all setup, everything can be done on their app. I rarely have to wait in the reception area, and this location looks well organized. After your donation, you will have to wait 15 minutes before you leave. Bottled water and snacks provided after your donation.

I like to donate blood. I do it regularly. This past time I had a fantastic experience. Fernando…read morewas super patient and very kind. I don't normally feel queasy, but this time I did and they were so quick to respond. Ines was also very helpful and at tentative. The donation area was very clean and I felt very comfortable donating. Thank you so much for a great experience. Every staff member was super friendly.

I have been donating for about 5 months. I have always been greeted with professionalism from the…read morescreening through the donation process. The staff is well-trained. I have never had an uncomfortable moment with the injection of the needle, and they stress to let them know if you need anything while you are donating. I started donating because I needed the extra cash. I continue to donate because it feels good to know I am helping people. I love the homepage that shows how many times I have donated and how many people I have helped.

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My experience has always been pretty good when donating blood here. Of course, so much depends on…read morethe person who is checking you in and the phlebotomist. Today I had a young man who has taken my blood before, and who is really great. He's able to know exactly where to put the needle so it's one and done and done relatively pain-free. He's like a gentle giant and I hope he is always the one that I get when I come here. Receptionist is also super nice and super helpful. She always makes sure everybody knows what promotions are going on and always has a kind of word and smile on her face. Battle refreshment area with snacks to keep up your energy. They ask you to remain for 15 minutes just to make sure you are not feeling light-headed. They also have a stash of snacks up front so you can have something before you go back to donate.

Came here with my brother recently fo donate whole blood. We made our appointments the week before…read moreand arrived on time. Following social distance guidelines, the receptionist checked us in one at a time and took our donor cards. Then, she called us up and had us sign in and verify that we completed our fast pass questionnaire. Everyone was required to wear masks and the chairs were spaced apart. It took a while to get called back, but the phlebotomists who helped me were very friendly and had good energy. It was fairly busy for a weekday evening, but there were still a few open chairs. The donation process was simple and didn't take too long, and they had snacks and drinks to help us recover. The floor plan is open, different than the Scottsdale location, but it was a positive experience overall and I urge those who are healthy and qualify to donate blood, it's always needed! Also for COVID-19, they are testing for the antibody and the result appears in your online profile after a week or so.

Everybody has been awesome. It's a high pressure job and I try to be understanding. Usually asking…read morehow they're doing before YOU essentially ask them to stab you is a good idea. Helping break the ice is the best plan of action. Thank you to Vivian, Sam, and Gavin for a job well done. And thank you to the many more that will help me get where I need to be financially. Amazing jobs.

OMG. These people are the slowest I've ever seen. They might as well be government workers. Over…read morean hour from check in to starting my donation. In a section with a guy that has no sense of urgency. Markus has six beds in his section and 4 people are sitting waiting to get hooked up. He has no sense of urgency at all. Talk about slow. It's not worth your time to donate here. I used to donate at a different BioLife center that ran like clockwork. Never a wait for anything. These people need more training and someone to teach them how to be efficient. I wish I could give zero stars.

I'm leaning 4 outta 5 stars just because of the location and the element that goes in there. If I…read moreknew their names I would give shout outs but this is the best I can do. The really short Native American phlebotomist really cute she's super sweet and very nice, the management team are very nice as well, the Puerto Rican or Dominican phlebotomist that's very light skinned with the dark hair she's nice and sweet as well she always remembers I need something to squeeze before pumping, the black male I think he might e Puerto Rican as well always wearing nice shoes he's very nice also. Those are my top favorites, when doing vitals I gotta give a shot out to a few and unfortunately don't know their names which I need to start doing. The big guy he's super friendly and come to find out we have the same birthday and he calls me up by name, there's the older woman who is super duper sweet and once again I'm sorry I forgot her name but I love when I'm at her booth. Just an all out friendly facility, I use to donate at CSL Plasma and they took away platinum donors getting express passes so and their staff are always either mad or tired. Keep up the great work Octapharma!!!

Donating plasma. Most times you're waiting at least a half hour in line, sometimes longer. Not sure…read morehow it is during the day but after 4 they only have 3 people checking people in. Then at 4:30 it seems to go down to 2, at times there's only been 1, makes for a very long wait. Once you get checked in you go over to the waiting area to be called. One time there were 3 people called before me that had come after me. When I said something they claimed the time on their ticket was before mine. Not sure how that could be because they hadn't even been checked in yet and I had already been sitting in the waiting area. The website says expect to be there 2 hours for first time but it's really about 4, it's no less than 2 hours for repeat clients. Everyone has been really nice so far.

Friendly from the start! From front desk, to the intake, to the chair and beyond! The employees are…read morekind and helpful. Facility is clean, bright and welcoming. Bring a good book, tablet, whatever! Relax and donate life!!

I went to Vitalant planning to donate whole blood, but the staff suggested I switch to a plasma…read moredonation because my hemoglobin was "really good." I agreed. After 40min, the machine couldn't draw enough plasma and the technician told me "it's still enough, we can stop here, you've given enough blood." So I left thinking at least part of my donation was collected and would be used. A few days later, I checked my Vitalant account and saw my donation listed as "Unsuccessful Draw." No explanation, no details, nothing. That means the donation was discarded -- yet the staff told me everything was "enough" and "good." This is incredibly confusing and honestly feels misleading. If the product was not usable, then say that. If nothing was collected, then say that. If partial plasma was discarded, then say that. A donor should not have to guess what happened to their own blood. I volunteered my time and my body to help people, and the lack of transparency makes me feel like my effort didn't matter. Vitalant needs major improvements: Clear communication/Transparency: Donors should be told upfront when a donation ends early and whether anything is actually usable. Or even online portal should show more details, what was taken, what was discarded, how much was taken, where is it going, who did i help, some sort of transparency. Accurate donor history: The online portal should show what was collected (blood, plasma, partial amounts) even if it's discarded. Respect for donors' time: It's discouraging to give blood only to learn from the website -- not the staff -- that it was thrown away. I want to support blood donation, but this experience left me confused, disappointed, and feeling like I wasn't told the truth. So, I am not going back to Vitalant for sure but I will still explore more options to help out people.

I seriously give this place 5 stars. Their staff was extremely friendly and the office was so clean…read moreand comfortable. I went in at a good time, thankfully it wasn't packed and was told it could definitely get busy during certain times. I went in as a new donor at 420pm and was done by 740pm. If you mentally prepare yourself for a 4 hr wait then it is not bad at all. I was told it is just for the first time that it should be that long. I called before I went in a verified they had time for me. I suggest doing the same if going in after 4pm as a new donor. Obviously if you have a rude attitude, expect to be treated the same ( not that I seen any rude ppl at all here!) They were all so nice. I went in with a smile and respectful like my mama taught me and I think that helped a lot as well. Other than that, I would suggest taking a blanket and some headphones for while your donating, drink plenty of water and eat prior to going in. Thank you guys again for being awesome.

this place used to be quick in and out but the workers now are just lazy. it takes about a hour or…read moretwo be seen and there always short on staff the lobby is usually packed. i went in today and there was people coughing like WHAT

So Paul is really one of the best people for screening. He has a way where when he sticks your…read morefinger, you never feel it. He's that good. I sort of hinted to him that he should teach a class on how to stick a finger. Thank you for hiring Paul and besides he's very friendly and he remembers names. 5,000 stars to Paul!!!!

I felt really welcomed at this place! i was helped by a worker named Iris, she was very helpful…read morewith the process, and it was quick and easy to follow through. I'm glad i was able to donate plasma, and id recommend this place!

Been donating asma here for over two years. Staff is friendly and professional. I've made a bunch…read moreof $$ doing this. Definitely recommend!

My name is Devon Pina 8/23/2024 12:12PM…read more I was kicked out by the manager, he said staff was complaining. I was uncomfortable around needles and blood extractions. They told me to read a a binder of the consent forms and procedures. in the middle of me reading the manager came to me, and said that I wasn't taking it seriously, and that I needed to leave. Before mentioning the staff complaints about me. I don't blame the manager. He's just making his staff feel safe. But the staff was unsensitive to my situation, and didn't understand me or made the effort to. I realize I'm not normal person I learn differently, I act differently, than normal people. Without my family or friends, I'm a fully functioning member of society. Even with all the setbacks of my personality, I don't drink do drugs or go out. But when I do people just don't like me, so I stay in. I know I could look intimidating being big and dark, but I'm just unsocial. I've been going through this my entire life, so I'm used to this kind of treatment. I'm really not expecting anything to happen. The very least I can do is leave a negative review.