Give blood. Give life. Give a second chance…read more This location is convenient for me. I will help out when I can for a blood bank. The first timers will spend more time filling out your information on the computer. Once you are all setup, everything can be done on their app. I rarely have to wait in the reception area, and this location looks well organized. After your donation, you will have to wait 15 minutes before you leave. Bottled water and snacks provided after your donation.

I like to donate blood. I do it regularly. This past time I had a fantastic experience. Fernando…read morewas super patient and very kind. I don't normally feel queasy, but this time I did and they were so quick to respond. Ines was also very helpful and at tentative. The donation area was very clean and I felt very comfortable donating. Thank you so much for a great experience. Every staff member was super friendly.

I have been donating for about 5 months. I have always been greeted with professionalism from the…read morescreening through the donation process. The staff is well-trained. I have never had an uncomfortable moment with the injection of the needle, and they stress to let them know if you need anything while you are donating. I started donating because I needed the extra cash. I continue to donate because it feels good to know I am helping people. I love the homepage that shows how many times I have donated and how many people I have helped.

I have been donating for about 8 years and never had a bad experience until rita she didn't listen…read moreto me or my concerns. She was rude and didn't make me feel like me donating mattered like I was just a patient in the hospital not a life saving donor. I have never felt so disrespected when trying to save others. And then when I called into voice my concerns, I was greeted with a female manager who is one of her friends and also made me feel like my concerns were not validated. and then locked my account.... On the other hand amber, tanner , Maria and Matt are absolutely amazing and made my experience better the next time I went in. If you do go here please make sure u are treated with respect.

You save lives. Nothing beats that. So take a few minutes and donate. Drink water before you donate.read more

Excellent employees !!! All of them are so friendly and helpful. So different than other places…read more The facility is extremely organized and clean. I will be back to donate blood again.

Everybody has been awesome. It's a high pressure job and I try to be understanding. Usually asking…read morehow they're doing before YOU essentially ask them to stab you is a good idea. Helping break the ice is the best plan of action. Thank you to Vivian, Sam, and Gavin for a job well done. And thank you to the many more that will help me get where I need to be financially. Amazing jobs.

I had an appointment yesterday at 6:10pm, I showed up, and it said I was deferred, so I held for a…read morenurse. I waited for about 10 minutes. I didn't get the nurse's name. I see her there in the evenings: brunette, wavy Hair, ponytail, middle-aged. She told me my protein is low and that I need to build it up, which is fine and totally understandable. Thank you for looking out. The problem that I have is that the whole time she just has this attitude I dealt with her before; she just has an attitude problem. Everyone there's nice and she just has this attitude like she just doesn't wanna be there. When I asked her questions, I asked her why nobody called me because I had to make arrangements to make sure that I made my appointment today; if they would've called me that would've been beneficial for me. She got an attitude and she told me that she could show me the log; they did call me and maybe it's because my voicemail is full or I changed my phone number. Immediately putting it on me, trying to gaslight me. I told her, " No, I've had the same phone number for 30 years and my voicemail is not full. " She proceeded to tell me that she's the only one there and people are waiting. I told her there was no need to be rude and defensive. She says she was not being rude, defensive. I told her, well, I'm taking it that way because of her tone. I wasn't even taking much of her time we were in consult for 5 minutes maybe; she made me wait and then she just wants to dismiss me, when I said it would of been nice to get a call. I'm not upset that I wasn't able to donate. I don't care. I don't have to do this. It's just her attitude, and it's a long time coming, because I dealt with her before and she's been rude. So this is just pertaining to her everyone else has been nice. Sincerely, Cruz Knight UPDATE- When I got home, I checked. Somebody did call in the morning, but they didn't leave a message. It would have been nice if they had left a message. They just said hello, and that's it. Attaching a screenshot of the call.

I'm leaning 4 outta 5 stars just because of the location and the element that goes in there. If I…read moreknew their names I would give shout outs but this is the best I can do. The really short Native American phlebotomist really cute she's super sweet and very nice, the management team are very nice as well, the Puerto Rican or Dominican phlebotomist that's very light skinned with the dark hair she's nice and sweet as well she always remembers I need something to squeeze before pumping, the black male I think he might e Puerto Rican as well always wearing nice shoes he's very nice also. Those are my top favorites, when doing vitals I gotta give a shot out to a few and unfortunately don't know their names which I need to start doing. The big guy he's super friendly and come to find out we have the same birthday and he calls me up by name, there's the older woman who is super duper sweet and once again I'm sorry I forgot her name but I love when I'm at her booth. Just an all out friendly facility, I use to donate at CSL Plasma and they took away platinum donors getting express passes so and their staff are always either mad or tired. Keep up the great work Octapharma!!!

I had a nightmare experience at this place. The equipment is questionable and the female techs…read moreabsolutely butchered me. My first visit to Octapharma in Mesa wasn't bad. The sign up and initial checkup procedure was pretty smooth, and I had a male phlebotomist who was great. The clientele was a bit sketchy, but I was in and out of the donation chair, feeling good and on my way in 35 minutes. My second visit was a different story. It was busier... and I was assigned to a kind of big girl with a sticker on her face shield that said something like "I hate my life, but at least I'm caffeinated". Very professional. I offered her my right arm that has a huge vein and said "you really can't miss that one hunh?" She replied "Oh you'd be surprised", which didn't exactly instill me with confidence about her abilities. She stuck in the needle and walked away and it was just me and the machine. I looked around. There was a short blonde girl with what looked like glitter in her hair that seemed to be enjoying her day, singing and bopping around despite working in this bizarre environment. My donation didn't seem to be going as smoothly or quickly as the first time. The numbers were ticking up slower than before. Then my machine beeped loudly.. "uh oh" I thought. Then another beep. I looked around and glitter girl was glaring at me and making the pump your fist signal. She didn't seem friendly or happy anymore. I raised my eyebrows and pumped. Then things seemed to take a significant turn for the worse. A different more insistent beep began and a girl with the name tag "Lead Phleb" came over and said "we're going to try your other arm". Ok. But then after removing the needle she said... "Oh crap your blood pressure cuff wasn't velcroed tight". So chunky caffeinated shield girl did in fact blow it. So Lead Phleb hooked up my left arm and things seemed ok. I slowly but surely made it to 93% of my donation goal, but then the machine started beeping again. Something wasn't right. At this point I should have walked out. Especially once Lead Phleb informed me that she was going to search for a mysterious, but not visible second vein in my left arm. She felt around with a Qtip and tried to stick me a little.. no luck. She went to look for the manager lady, but she had gone on her lunch break. At this point the procedure basically turned into an assault as glitter girl came over to "help" and jabbed the razor sharp needle deep into my arm twice, shrugged and walked away. I managed to not scream, but was in shock at what had just happened. Lead phleb looked as horrified as me and said "Uh yeah we're going to go ahead and abort.. you'll still get paid." Yeah... no sh*t!! Then she asked me how I'm feeling. I didn't feel well. I was very light headed and cold and sweating all at once. Lead Phleb asks me if I've ever had a "blood loss" before... because apparently not all of my blood was returned to my body before she disconnected the machine. What? In addition she explains that I'm probably going to have "some bruising" and that she'll give me a flyer on how to care for it. I'm pretty angry at this point. Glitter girl has disappeared. I later read online that other people have complained about her doing things like this. She is apparently some kind of psychopath maybe?! I got the hell out of there and did my best to recuperate in my car... drinking water and trying to feel well enough to drive. Within a half hour of returning home my left arm started to swell and turn red. My arm felt all sliced up inside and blood was pooling under the skin. I considered a trip to the emergency room, but I'm currently uninsured and decide to tough it out. I began icing and elevating it. By the next day my arm was black and blue, swollen and quite painful. On the day after that, my arm was even worse and looked like the pictures above. Holding my phone to type was agony. I was taking pain medication and mostly just lying in bed trying to get better for several days. Feeling normal and pain free took three weeks. Any exercise made me lightheaded. I had to take iron pills to try to get my hemoglobin back up. I have vowed to never let a needle near my arm again. All in all... a nightmare experience. I barely made any money and I ended up enduring enough pain and suffering that I considered whether I should contact a lawyer or maybe even press charges for assault against glitter girl. Octapharma is a multi billion dollar a year company. You'd think that they could afford to hire and train a semi professional staff and have a supervisor around at all times, but that is clearly not the case... at least not at this location. Avoid!

Friendly from the start! From front desk, to the intake, to the chair and beyond! The employees are…read morekind and helpful. Facility is clean, bright and welcoming. Bring a good book, tablet, whatever! Relax and donate life!!

I went to Vitalant planning to donate whole blood, but the staff suggested I switch to a plasma…read moredonation because my hemoglobin was "really good." I agreed. After 40min, the machine couldn't draw enough plasma and the technician told me "it's still enough, we can stop here, you've given enough blood." So I left thinking at least part of my donation was collected and would be used. A few days later, I checked my Vitalant account and saw my donation listed as "Unsuccessful Draw." No explanation, no details, nothing. That means the donation was discarded -- yet the staff told me everything was "enough" and "good." This is incredibly confusing and honestly feels misleading. If the product was not usable, then say that. If nothing was collected, then say that. If partial plasma was discarded, then say that. A donor should not have to guess what happened to their own blood. I volunteered my time and my body to help people, and the lack of transparency makes me feel like my effort didn't matter. Vitalant needs major improvements: Clear communication/Transparency: Donors should be told upfront when a donation ends early and whether anything is actually usable. Or even online portal should show more details, what was taken, what was discarded, how much was taken, where is it going, who did i help, some sort of transparency. Accurate donor history: The online portal should show what was collected (blood, plasma, partial amounts) even if it's discarded. Respect for donors' time: It's discouraging to give blood only to learn from the website -- not the staff -- that it was thrown away. I want to support blood donation, but this experience left me confused, disappointed, and feeling like I wasn't told the truth. So, I am not going back to Vitalant for sure but I will still explore more options to help out people.

I've been here twice and I love loveeee everyone here it's a scary experience for me but each time…read morethey all made it feel completely comfortable and we're fast and attentive , the lady with tooth gems and a guy with long hair and another lady with black tip hair were alll so amazing I love coming g here honestly and then a lady up front that pricked my finger was so fast and friendly , cannot stress it enough this place is amazing and they all are perfect , GIVE THEM A RAISE

This is not a place to donate, it's full on people that sell their blood for income…read more Went online to find a place to give blood, it's been a while and I would normally give to Vitalant but it's close to work not home. I made an appointment online at Grifols on Dobson not too far from me. I entered and there were about 20 people seated waiting. There was a counter that had a sign "New Patient sign in". I went to the counter and waited, no one in sight. After more than 10 mins I walked over to a room on the left where I'd hear someone calling names every few mins. I asked her if she was the only person working and she said unfortunately yes. She was nice and apologized but admitted that It would be more than an hour before I could donate. Deleted my online account and won't return.

So Paul is really one of the best people for screening. He has a way where when he sticks your…read morefinger, you never feel it. He's that good. I sort of hinted to him that he should teach a class on how to stick a finger. Thank you for hiring Paul and besides he's very friendly and he remembers names. 5,000 stars to Paul!!!!

Run by children who think they are adults. Classified me as passive aggressive because I criticized…read morethe workers for prioritizing cleaning tables over unplugging a human being waiting with a giant needle in their arm. When I asserted that just because I complained doesn't mean I was passive aggressive they made another illogical conclusion that was also passive aggression.

Been donating asma here for over two years. Staff is friendly and professional. I've made a bunch…read moreof $$ doing this. Definitely recommend!

I would give this place Zero stars if I could. The workers are rude and unprofessional everyone…read morequits because Thier management is incompetent and they have to hire and import employees from Calexico. Feel free to ask their staff if you don't believe me. Thier payouts are the lowest of all the plasma companies and Thier customers are ghetto AF. Would never return