I am an out of towner. This urgent care was the closest to my hotel. I didn't feel like driving, so…read moreI gave them a change even after reviewing their reviews. I was impressed! Everyone was so welcoming. They gave me instructions and step by step was going to happen. They all had smiles. They offered me water. I just talent for a simple eye treatment. I could definitely see myself coming back.

I took my son who is 17 yrs old to HonorHealth urgent care today. We were a walk in, the front…read moredesk person Eli greeted us and was very friendly with a good attitude. My son had a dry cough, mild fever, and chest pain from coughing. We saw Dr. Jennifer Copeland, she came in introduced herself, was very friendly and she explained everything in great detail. She didn't mind me asking questions. She ordered an x-ray for him and prescriptions and was personable with me, very knowledgeable and I felt at ease with her. She had a very calm demeanor and a good spirit. She was easy to talk to. And the Medical Assistant, Princess was really good and patient with my son. Love this office.

I've been with OneMedical for years and have gotten amazing care. I love that I can video chat with…read morea nurse or NP any time through the app or get a same-day appointment and labs anywhere in the Valley. The practitioners are top-notch, too. I've had several emergencies over the years and got immediate advice and meds. I can't recommend them highly enough. Pro tip: If you have Prime, the membership fee is very affordable.

I rejoined One Medical in April 2026 after my longtime primary care doctor retired and I needed an…read moreappointment quickly. I had recently been prescribed a GLP-1 medication by a hormone clinic, was experiencing severe side effects, and needed guidance on whether my symptoms were serious enough to require urgent care. I booked an appointment with Dr. Reed at the Tempe location and was extremely disappointed with the care I received. She was running about 15 minutes late and immediately began rushing the visit. When I showed her the medication and explained the symptoms I was experiencing, she stated that she didn't know what was in it because she hadn't prescribed it. I explained that I understood that limitation and was simply trying to determine whether my symptoms warranted urgent care. Her response was essentially that people do get hospitalized from GLP-1 medications and I might need to go. Despite presenting with symptoms severe enough to potentially require hospitalization, I received very little meaningful medical guidance. Instead, I was referred to other providers and questioned about why I had stopped seeing my previous One Medical physician. It was frustrating to spend a rushed appointment discussing my history with One Medical rather than receiving help for the reason I was there. I also reported significant bladder irritation after struggling to eat and drink because of the medication's side effects. I explained that I had already been taking AZO for several days and that the packaging recommends consulting a doctor before taking it longer than 2-3 days. I was advised to continue taking it until my symptoms improved. A urine test was ordered and I was prescribed antibiotics for a possible UTI. A few days later, I was told through the patient portal that bacteria had been found and that I should continue taking the antibiotics. However, after my symptoms worsened and I reached out again, another physician informed me that I did not actually have a UTI. The bacteria identified were consistent with contamination of the sample rather than bacteria in the urine itself. I was instructed to stop both the antibiotics and AZO immediately. As a result, I spent roughly two weeks dealing with worsening bladder symptoms while taking medications that ultimately were not needed. Receiving completely contradictory guidance from providers within the same practice was both frustrating and concerning. To make matters worse, I later received a bill for nearly $400 for this visit. After completing a survey detailing my concerns, I was contacted by leadership, who apologized and indicated my concerns would be reviewed. After weeks of waiting and multiple follow-up attempts on my part, I ultimately received a generic response stating that charges are based on services rendered rather than outcomes and that no adjustment would be made. What stands out most about One Medical is not that mistakes happen--mistakes happen in every healthcare system. It's the complete lack of accountability afterward. Concerns are acknowledged, apologies are offered, and patients are told their feedback matters, but when it comes time to address the consequences, the response is simply that the bill is still due. Based on my experiences, One Medical appears far more interested in maximizing billing than providing meaningful patient care or taking responsibility when things go wrong. Between the rushed appointment, conflicting medical advice, unnecessary medications, and dismissive handling of my concerns afterward, I DO NOT recommend this practice.

Fast,m and friendly staff. I was skeptical but they actually did a great job. Sent me my…read moreprescription and I was good to go!

If you love your child, never ever take them here! The nurse practitioner M. Kim prescribed my…read morechild antibiotics and steroids and it was flagged by Walgreens for being 4 times the limit for a 7 year old! And the steroids were flagged for being too low! I was also told this has happened with her before. On top of all this, Ms Kim thought my 7 year old son was 41 because his birthday was entered in wrong. I thought she was joking and she wasn't! Then she proceeded to say he was 4!!! This is after I told her he was 7 about 10 times. She couldn't figure out the dosage for him so we sat there and watched her google it for 10 minutes on her cell phone. And it ended up still being wrong to the point where Walgreens told me it could have damaged his heart! The whole experience was insane.

Hormone replacement therapy Cosmetic treatments…read moreSupplement injections like B12 and many others they also draw blood for lab work Health and overall wellness Nutritional and weight loss I think they are very professional people the office is run very efficiently from check in to check out in my opinion highly experienced I've been coming to Protea for a year and I have no plans on leaving unless my Dr. leaves she has made my life enjoyable again! Oh lastly the office is quite nice and comfortable

It's disappointing to write this review because Dr. Clark was kind and easy to talk to, but I would…read morecaution others not to make the same mistake I did. Between the initial office visit and one set of labs, I've already spent over $1,000. I was told the labs would "usually come back fairly reasonable" through insurance, but $725 is far from reasonable. I was also told there was a cash-pay option of $900, which is equally concerning. I'm not sure what standard of "reasonable" this clinic is using, because these costs feel excessive and out of reach for many people. It gave me the impression that this practice may only be accessible to those for whom cost isn't a concern. Additionally, my experience during the in-office lab draw was concerning. The staff member who attempted it seemed very inexperienced, she removed the tourniquet before even attempting to insert the needle and then tried to reposition the needle after insertion. Another staff member had to step in and was able to draw the labs immediately without any issues, which was frustrating given that I've been told I have easy veins. On top of that, I would have had to pay another $219 out of pocket for a follow-up lab review that was supposed to happen within 7-10 days, but the earliest available appointment was a month out. At that point, I decided to cancel and take it as a sign. I would not return and cannot recommend this clinic. I would hate for someone else to end up in the same position, especially when you're already not feeling well and just trying to find answers, only to be left with an unexpected financial burden on top of it.

We stared off in the ER on Tuesday around 1pm and my wife got taken back within 30 minutes which is…read morelightning quick for an emergency room, we were able to get her an ultrasound and find out that she needed emergency surgery almost surely in about an hour but thats where the process slowed to a crawl, she then needed a special test that required 4 hours without water which as she was given medication in the er reset the clock, all in all it was 3am before we were told she was being admitted and needed emergency Surgery. From there it was nearly 12 hours, 2pm Wednesday before she got surgery and after that finally she got admitted to a room. The surgeon was amazing and they removed the gallbladder and she was discharged 1:30pm Thursday making the process all in aprox 48 hours. Besides the long time waiting around which is just how it goes in the hospital my only real gripe is they sent her home with zero pain meds less than 24 hours after major surgery full of fresh incisions which I think is crazy but fingers crossed she doesn't experience breakthrough pain that sends us back there.

Although some of the caregivers were nice and friendly, others were not and I did not feel cared…read morefor. I will not by choice go back.

I've been going to this medical center for a few years and always received very good care from both…read morefront office staffs and the care providers such as Darlene, the phelmologist, Michelle Barnett, NP, Dr.James Nichols.

I've been a patient at AFM for over 20 years! Each provider in the office is incredible! Great…read morecompassion and bedside manner! If you're looking for a new PCP, look no further because they are great!

Dr. Miriam Wheeler was attentive, specific, thorough during my consultation. I did not feel rushed…read moreor judged by my responses or questions, which I might add was a breath of fresh air. I am conficent that I have found the doctor whom I can trust and receive the best care. Western medicine ja not been kind to me and I am excited to get to the root cause and gain my health back.

Wow. On a whim I decided to try a naturopath after moving to Arizona, as I've never been that…read moresatisfied with most MDs I've seen. I'm a bit of a minimalist (on both western and eastern treatments) but have a specific health issue that needs to be addressed. Anyway, my appointment with Dr. Wheeler was above and beyond anything I've had. For the first time, I did not feel rushed and I was able to tell my story and my concerns and really feel listened to. We came up with a plan together that I'm happy to say is working. Will absolutely continue to see her.

Hacienda Healthcare Is A Place You Would Want To Send Your Loved Ones Whether It's For…read moreRehabilitation & Or Respite Care! The Staff Goes Above & BEYOND For Their Patients! I've Had A Pleasure Of Working With Some Amazing People, I Mean Wherever You Go, Don't Get Me Wrong There Will ALWAYS Be A Few That Aren't As Good As Others But The Few Nurses, CNA's & R.T's, Drivers & Housekeepers I Have Grown Fond To Are Now Considered To Be Apart Of MY Family.

I broke my hip on 9/29. I was in the hospital for three days and then was sent to a short term…read morerehab center. I was released on Saturday, Octobe4r 12th. As per the short term rehab facility a nurse was suppose to call me on Monday, Oct. 14th. The nurse did not visit with me till Wednesday, October 16th. At that meeting I was informed I would receive 4 PT and 1 OT session. I was also "told" they only had one OT and he was a male. I called the agency and told them I wanted a female not a male and that I wanted the OT to assist me with taking a shower to ensure I was safe. I waited till 1 PM on Thursday, Oct 17th for the PT to call me with an appointment. Since I didn't hear from the PT by 1 PM I called the agency to inform them I still did not have an PT appointment scheduled. An hr later I did receive a call from the PT and an appointment was scheduled for Friday, Oct. 18th. The PT suggested I have the male OT come and work with me on my rotator cuff that was operated on 7/25 and that a female home service person come to assist me with a shower. I agreed to both. Today no call or appointment from the agency, the female home service rep nor the OT. I had my 2nd PT appointment scheduled for tomorrow however, the time was not locked in. When I text the PT that I saw on Friday to tell him I did not hear from his backup yet regarding the time tomorrow I did receive a call/appointment within 1 hr. I fired Hacienda Home Services today due to the lack of communication, the fact that no nurse was at my house till 3 days after my discharge, the fact that I still had no OT appointment and that I had to call and complain regarding no PT appointment scheduled till Thursday afternoon as well as no call or appointment from Home Services regarding assisting with a shower. Basically I wanted someone present to ensure I did not fall. The company could care less about my safety, my care and my ability to get back to normal. I would not recommend Hacienda Home Services. They failed to provide me the services I needed and were not in place ahead of my release from rehab.