Fast,m and friendly staff. I was skeptical but they actually did a great job. Sent me my…read moreprescription and I was good to go!

If you love your child, never ever take them here! The nurse practitioner M. Kim prescribed my…read morechild antibiotics and steroids and it was flagged by Walgreens for being 4 times the limit for a 7 year old! And the steroids were flagged for being too low! I was also told this has happened with her before. On top of all this, Ms Kim thought my 7 year old son was 41 because his birthday was entered in wrong. I thought she was joking and she wasn't! Then she proceeded to say he was 4!!! This is after I told her he was 7 about 10 times. She couldn't figure out the dosage for him so we sat there and watched her google it for 10 minutes on her cell phone. And it ended up still being wrong to the point where Walgreens told me it could have damaged his heart! The whole experience was insane.

The staff here is amazing! My daughter was hit by a car while riding her bike. She suffered two…read morebreaks in the wrist and one in the jaw. The truck never stopped. Nurse Katlyn took such good care of her. All the staff were so friendly and helpful. The registration lady was very cool and fun. The doctor was great. My daughter said the CT Scan guy was kind of a d**k and there was a dead cockroach in the ct room. We got trauma transferred to Banner UMC. The transfer driver was so cool and caring. The place is pretty run down but just old and seems like it's been there forever.

When I arrived to the emergency room I could not walk. I was not offered a wheelchair. I was in…read moreexcruciating leg pain. I told them my pain was a 8 out of 10 with 10 being the highest level of pain. When the doctor came to my room I was told I was not having an emergency, I would need to contact my primary care doctor, and no pain medication could be given to me because it could cause addiction. I was sent home with absolutely no treatment.

It's disappointing to write this review because Dr. Clark was kind and easy to talk to, but I would…read morecaution others not to make the same mistake I did. Between the initial office visit and one set of labs, I've already spent over $1,000. I was told the labs would "usually come back fairly reasonable" through insurance, but $725 is far from reasonable. I was also told there was a cash-pay option of $900, which is equally concerning. I'm not sure what standard of "reasonable" this clinic is using, because these costs feel excessive and out of reach for many people. It gave me the impression that this practice may only be accessible to those for whom cost isn't a concern. Additionally, my experience during the in-office lab draw was concerning. The staff member who attempted it seemed very inexperienced, she removed the tourniquet before even attempting to insert the needle and then tried to reposition the needle after insertion. Another staff member had to step in and was able to draw the labs immediately without any issues, which was frustrating given that I've been told I have easy veins. On top of that, I would have had to pay another $219 out of pocket for a follow-up lab review that was supposed to happen within 7-10 days, but the earliest available appointment was a month out. At that point, I decided to cancel and take it as a sign. I would not return and cannot recommend this clinic. I would hate for someone else to end up in the same position, especially when you're already not feeling well and just trying to find answers, only to be left with an unexpected financial burden on top of it.

Hormone replacement therapy Cosmetic treatments…read moreSupplement injections like B12 and many others they also draw blood for lab work Health and overall wellness Nutritional and weight loss I think they are very professional people the office is run very efficiently from check in to check out in my opinion highly experienced I've been coming to Protea for a year and I have no plans on leaving unless my Dr. leaves she has made my life enjoyable again! Oh lastly the office is quite nice and comfortable

This is a horrible place and reading the reviews I see it was not isolated to my experience at all…read more Was sent here by the staff in City of Tempe. Wont even see you without insurance even though they advertise all over the website about how they want to HELP you get care. YET THEY DO NOT ACCEPT ANY NEW UN INSURED PATIENTS. Will be sharing with AZ business for false advertisement, Federal for the accreditations too. DO NOT USE THIS COMPANY. READ THE REVIEWS AND CALL AND ASK ABOUT HELP SIGNING UP FOR CARE. They will refuse. But yea, its a NPO. LOL

while I like my dictor, I have very little good to say about staff. They are rude and incompetent…read more I can't get them to coordinate with my new insurance to get my prescriptions refilled. i have to make an appointment with my doctor to demand help in getting things fixed. They don't understand that my spouse and I have signed paperwork for each of us to know about the other's medical records and refuse to allow me to send information through the app to my spouse's doctor. Getting a specialist referral close to where I live is next to impossible. They give me referral to doctors 25 miles away. Unless you HAVE TO GOT HERE, AVOID THIS PLACE.

Great care team; everyone listened to what I had to say about managing my long-term chronic pain…read more Unfortunately, after only one office, it turned out the practice wasn't really in my insurer's network, so I had to move on. Drat!

This place is doing accchs scams. Kicked me off pain meds because "I don't want to get better" I'm…read morepermanently disabled, and this doctor JUST diagnosed me with scoliosis and then didn't even talk about my X-rays, decided to kick me off pain meds instead. Because I no longer have accchs. They are able to bill accchs $677 for every visit, but now that I pay cash they only make $179 per visit. They forgot to send in my drug tests multiple times! I knew I'd report them to the state board and accchs months ago. I've been talking about all the sketchy shit to my mom and disabled friend for months. So I knew I was going to report them from the start. I am apart of the reason the fbi shut down a ton of sober living homes for human trafficking and double billing. I hate when people break the law and don't follow rules! I'm autistic it's hard to ignore. It's very easy to see when an accchs scam is happening and I felt it happening the second he gave me 10mg oxycodone without starting me on 5mg first. And then he kept letting my pee tests expire and not send to lab. Today the doctor says he is cutting me off pain meds because they don't feel comfortable prescribing them long term. I asked them if I broke the pain contract, they said no. I later get an email saying I'm permanently discharged because I broke The pain contract. They kicked me out of their practice because I am self pay. Discrimination. They're also not billing using correct address' and he's practicing in multiple states with multiple address. I talked to my pharmacist right away and told them everything I experienced and they told me YES this doctor is doing illegal shit. 1/26/26 they said I no longer need to do drug tests to receive my meds, that's illegal. My pharmacist is helping me with filing the report to accchs and the state board. Oh yeah he also gave me a 14 day supply of meds but wrote on the bottle it was a 7 day supply of meds. So I felt like he was trying to trick me or something. I'm not a drug addict so I use my meds properly and this little weird shit he did, did not affect me, I never took more than I was supposed to. But prescribing meds wrong on purpose is illegal as well, malpractice. I've been on prescribed controlled substances since I was 8 years old, I am well aware of how it all works. I've been permanently disabled for 12 years also. And then he tried to get me to do as many x rays as possible before my insurance cut off. He found scoliosis and then cancelled me as a patient immediately. Why would someone do that? He wouldn't even discuss my imagining he ordered. He made me pay $179 to get discharged today. So yeah I knew immediately the second he prescribed meds wrong and gave me 10mg oxycodone right away that he was crooked and I WAS FUCKING RIGHT!!!! If you ever feel weird at pain mgmt ask the pharmacist about it. They can definitely reassure you if you experienced something illegal. Other than that, while I was being prescribed oxycodone for a few months, the appointments were fast and scheduled normally. Just nothing the doctor ever did was normal. Letting my pee tests expire multiple times, writing wrong medication information. Accchs would only allow a 7 day RX and he gave me 14 days and put 7 days on the bottle, so that's called LYING. Lying about how much you're prescribing. All I see is red flags at this place.

On Friday October 10th I went to check in for my 3pm appointment. The front desk receptionist, who…read morewas named "Haider," took payment for my appointment last month and demanded payment up front before that day's appointment. He stated that this was a new policy. Of course, I understand needing to take payment before services but "Haider" raised his tone and spoke to me in an extremely rude and unprofessional way. I kindly asked him to be more polite but he became more aggressive and defensive. He made me feel very uncomfortable and unsafe. My grandmother recently passed and I have been working 60 hours a week in my healthcare job, and I had gone to acupuncture that day to help with my overall wellness. The manner in which "Haider" handled the interaction made my experience at Sonoran University very unpleasant. I even considered not returning for further acupuncture despite having been a loyal and frequent customer for the last several years. I feel that additional training in terms of customer service should be given to this receptionist; his service was not up to the high standards that I've experienced from other personnel at your establishment.

at first, I had a good experience, but unfortunately they are unethical and ableist. I worked with…read morean herbalist/nutritionist grad student. without warning, I was sent a termination letter on a Friday evening and my appointment that was to be on Monday was cancelled. the practitioner I worked with seems too afraid to address my concerns which is weird. If you can't face challenges and need all your cases to be easy and straightforward, you're going to fail in the real world. it is not ok to suddenly terminate someone without warning. this is harmful behavior and not client-centered. It's very obvious that they will not consider that folks have other challenges, and any kind of chronic illness is supposed to just disappear. As chronic illness increases in our population, this is a practice to stay away from, unfortunately.

This was the worst urgent care experience I have ever had. To preface, I am currently in nursing…read moreschool and have prior, extensive, experience performing physical exams as an Advanced EMT. Based on that background, I am deeply concerned by the lack of clinical knowledge, thoroughness, and professionalism demonstrated by the treating provider, Conway Charles, FNP, during this visit... I had been sick for over 10 days, and by the time of my visit my throat was so swollen I was struggling to swallow and breathe, frequently drooling, and in severe pain. I rarely take medications unless necessary, but nothin (OTC or prescribed) was helping. After I mentioned taking an old oxycodone from a semi recent dental procedure (which to me, alarmingly, did not even help), Provider Conway Charles, FNP's demeanor immediately changed. He asked to "check my pulse," a second time, even though it was normal the first time, and did not palpate appropriately and instead appeared to scan my arm for track marks. This felt accusatory and unethical. I requested basic bloodwork due to feeling genuinely frightened for my health. His physical exam was rushed and incomplete. I had been experiencing intermittent stabbing abdominal/ body pain throughout the week, which I had mentioned earlier. During the middle of my visit, the pain suddenly worsened. When I tried to explain this, Conway Charles, FNP became irritated and questioned why I "didn't say it hurt" during palpation, despite the pain being intermittent and intensifying after the exam began. I explained my history of kidney circulation issues diagnosed in the ER and venous insufficiency that worsen during prolonged illness. Rather than listening, he repeatedly interrupted me, questioned the legitimacy of my diagnosis, and told me to "just go to the ER." When I calmly asked again for bloodwork, he raised his voice, removed his mask, and stated he "didn't want to," claiming they "don't do that," which is untrue and appeared motivated by the clinic closing soon. He also lectured me in a judgmental manner about using my inhaler, despite my explaining that my asthma is exercise-induced only and that my symptoms were related to throat inflammation, not my lungs. He then contradicted himself by stating my throat "wasn't swollen, just inflamed," reflecting concerning gaps in basic medical knowledge. He also questioned me about my antidepressant and anti-anxiety medications without explaining why, further contributing to the feeling of being judged rather than treated. I was hysterically crying and begging for basic evaluation, and his only response was that he "didn't want to" and that I could go elsewhere. I left feeling judged, unheard, and dehumanized, strongly believing I was being treated as dramatic or drug-seeking despite the fact that I never even asked for pain medication. My condition worsened after this visit. When I went to the ER, the physician stopped all medications prescribed by this urgent care and started appropriate treatment that helped. I am now improving. Alarmingly, I had been prescribed high-dose antibiotics that are renally cleared, which caused severe pain and vomiting given my kidney history. He was concerned about that lack of meds I was given for how swollen, irritated and inflamed my throat sinus and mucosal membranes were. This visit was a waste of time, money, and dignity. Even if a patient were seeking pain relief, they still deserve humane and ethical care. I cannot recommend this facility to anyone. Also, despite having insurance, the cost was unusually high compared to other urgent care visits, especially given the lack of appropriate evaluation or treatment. I felt extremely uncomfortable in this NP's presence :( Positive note: The front desk staff member working that evening was kind, patient, and empathetic, and genuinely seemed sorry about the situation. She was the only positive part of this visit.

I was disappointed with the care I received on Wednesday morning. The doctor I was assigned was…read moreincredibly dismissive to questions asked and sent me home saying "all you college students have come in with the same virus, it's just from you all partying all weekend". I would like to add that on Friday 11/7, I went to a different location of NextCare and they immediately sent me to the ER because my throat was so closed up I couldn't swallow. I was also told that if I had been on antibiotics 48 hours prior it wouldn't have had to be an emergency. Safe to say I would never chose this location again

I want here for chronic migraines. My neurologist was Daniel Smoots. He asked many questions, was…read moreextremely attentive, allowed me time to explain everything relavent, gave me many treatment options he explained great especially when I asked for more detail, and was very helpful in getting referrals and medication I needed. It was also very easy to contact him via the honorhealth website when I needed to change the location for my MRI. I arrived late because of something entirely out of my control, and I was so worried I wouldn't be able to get seen. Despite my stress the office staff were helpful and got me in anyways.

I would never recommend this facility to anyone. If you are experiencing a true medical emergency,…read moreyou will not be treated safely or fairly. I arrived at the emergency department under extreme physical distress with a suspected bowel blockage, severe cramping, and dehydration. I was forced to wait for over four hours in a lobby packed with visibly ill patients who were completely ignored. The staff did nothing but check initial vitals and then left everyone stranded, repeatedly saying "we will have a bed when it's available" with zero updates for hours. When I calmly approached the front desk to ask for an update after watching multiple miserable patients give up and walk out, the clerk gave me a massive attitude. She dismissively told me the ER is split into "trauma" and "regular" departments. A progressive internal blockage carries a high risk of life-threatening complications and should have been prioritized promptly, but they treated it like a minor inconvenience. Because my condition was actively worsening and the staff showed a complete lack of urgency, I was forced to leave for my own safety. When I told them I was leaving, they didn't even offer a basic apology. Instead, they literally threw an Against Medical Advice (AMA) liability paper at me to sign. I had to risk my own safety driving nearly 30 minutes in severe pain to find a facility that actually cared. I ended up going to a freestanding emergency center nearby where I was taken back to a room immediately and received excellent, professional care. This hospital's front-desk staff is incredibly unprofessional, disrespectful, and completely desensitized to human suffering. Avoid this place at all costs if you value your health.

Very happy with my experience at this clinic. The front desk is always kind and attentive. The…read morenurses and doctors are very patient, kind, and caring. They didn't make me feel uncomfortable or pressured to do more labs or ultrasounds. I feel that the staff creates an environment that allows my body to function and heal naturally.

The doctor was nice and made me feel comfortable but the front desk staff acted unprofessional and…read moremade me uncomfortable. There were about 6 of them in the desk area and all of them were staring at me as I checked out and seemed to be gossiping. Overall it was an unpleasant experience and I won't be returning here for care.

The employees are awesome, but Healthwaves switched to using a fabric tourniquet for blood draws…read more I've never experienced so much trouble in drawing my blood drawn before. Two visits to Healthwaves and I had to get stuck more than once at both visits. Feel like a pin cushion. I asked for a rubber tourniquet and they said they don't have them anymore! I won't return.

Nurse Liz is the best healthcare provider I've seen in a long time! I went to get travel…read moreimmunizations and she took so much time explaining everything and made me think through some things I had not anticipated before my trip! She has a wealth of knowledge and is the epitome of a caring professional!