Tried to schedule through Yelp ... they don't do it that way.Wanted photos and a phone call to…read moredecide whether or not they even wanted the basic fireplace service job. That's their right as business owners, but it also sounds like the cart intends to drive the horse ... and if they don't want my money, I am content not to give it to them.

Came on time. Very courteous. Had to order part for fireplace repair. Got part quickly and returned…read moreto complete repair. Fireplace cleaned and working great. Repair crew were very clean and left no mess. Highly recommend!

Five Stars for Valley Fireplace, Phoenix…read more I recently called Valley Fireplace for help with a gas fireplace that would not light. DJ came out the very next day, arrived right on time, immediately identified the issue, and fixed it on the spot. It turned out to be a very minor problem. Instead of rushing out the door, DJ took the extra time to walk me through how the ignition system works, pointing out what each part does and how to keep it working smoothly. He only charged for the service call. No upsell. No scare tactics. This was a night and day difference compared to another Phoenix fireplace company I had called first, who tried to convince me that the entire ignition assembly needed to be replaced at a very high cost. That turned out to be completely unnecessary. Valley Fireplace was honest, responsive, and fair. They earned my trust and my future business. I highly recommend Valley Fireplace and DJ in particular.

A+++ So lucky that I found DJ at All Valley Fireplace Repair. My 1998 fireplace didn't light last…read moreyear. A company fixed it, but again did not light this year - 2026. Last year's company was no longer in business so I engaged another local company that charged me for 2 service calls at $245 each (one to diagnose, the next to install a new part) + the cost of the new part (almost $700 total) - and still the fireplace didn't light. The company then told me that it needed yet another part but they couldn't order the needed part, so I had to find it and order it and they would install. Finally, I found DJ, who discovered that the 2026 company had installed the wrong part and that is why the fireplace still didn't work! DJ came the same day I called, installed the right part for a reasonable fee, and the fireplace works. Don't call anyone else to avoid the rip-off I experienced. Call DJ first at 602-377-5747.

Amazing experience. Honest: small family local business: most important knowledgeable and excellent…read morein the work they perform!

I believe Robert was the tech that we worked with. He was polite, courteous and answered all my…read morequestions about the fireplace. The quote was reasonable and was pleased.

Desert Custom Fireplace and Door came to my house today to fixed fireplace…read more It seem that the door was loose and that is the reason the fireplace was not working. I have previously given a bad review because, I was left without a fireplace for Christmas. I am happy now. The service was done and the issue has been resolved. Sincverely, Janethe Hesterman-Fountain Hills, AZ

Robert and his son recently installed a new fireplace door, painted the fireplace interior, and did…read morea very complete cleaning of the flume. They arrived on time and were engaging, provided a quality product at a fair price, and left no mess. We'll definitely recommend them!

All of those we worked with were very professional and those who came to our home were pleasant,…read morehelpful and did a great job. I recommend Arizona Fireplaces. Cheryl B.

I have an old Superior wood-burning fireplace which needed new refractory panels. I was having a…read morelot of difficulty finding replacement panels, and had spent weeks looking for them online and by contacting local chimney sweeps near my home in California. Just as I was about to give up, I found Arizona Fireplaces. The staff there were extremely helpful and took the time needed to find the panels for my fireplace. The panels arrived only five days after I ordered them. I ran into an issue while installing them, but the helpful staff at Arizona Fireplaces were able to help me resolve the issue over the phone. By ordering the panels from Arizona Fireplaces, and not repairing my fireplace with a local chimney sweep, I ended up saving more than $1000! I highly recommend this company.

Showed up on time. Professional demeanor Cleaned the…read morefireplace and it looks much better Answered questions

Excellent work and very knowledgeable and friendly people . They will answer any questions.read more

This was a fantastic company to work with! The tech was polite, honest, professional and very…read moreknowledgeable on gas fireplace maintenance and care. He answered all my questions, tested for any gas leaks, cleaned the fireplace, and confirmed all was in good working order. I am so glad I hired Northern Lights Fireplace! I will schedule again next year. Thank you.

Shane is fantastic! Service appointment was booked over the phone. Shane was tidy, polite, and very…read morethorough. He tested our gas log starter for leaks, adjusted its angle as it was not installed properly. Swept the chimney from inside the house, went on the roof and found our flashing loose so he fixed it and wiped down our door handles. The price was less than we were quoted by two other companies. Not a lot less, but every little bit helps.

Have used them and referred the to clients many times. They are arrogant, difficult to schedule…read moreand extremely over-priced.

We made our Purchase over the phone and drove all the way down from Prescott because the knowledge…read moreand expertise these guys have is well worth the drive . We appreciate all the assistance and advice they offer and highly recommend Arizona Fireplace

Mark came to my house and removed two old gas fire bowls and capped the lines. Very professional…read moreand always communicated with me on when he would be at my house. I highly recommend ABC Pellet & Gas Fireplaces.

Great service level super responsive and the pricing was reasonable. Mark can troubleshoot anything!read more

Staff is friendly and have worked for them a long time. The business has been at this locations for…read moreyears. Very knowledgeable in the fireplace and grill business.

What a great place! Nice, honest and great guys in here. Got a great deal on a new bbq. Definitely…read morerecommend this place. They even let me feed the Koi