Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

Amazing experience from when I walked in the door the ladies at the front desk are the sweetest. I…read moresaw N.P. P. to have juvederm around the nose and jaw and lips ( I only wanted a little to perk lips up ). She did an amazing job and made me so comfortable during the whole experience. I will definitely be going back and highly recommend if you are looking to have injectables done. After results are from a few hours after I had it done and for reference I'm 54 years

Their customer service is awful!! I originally purchased a package that included eight Brazilian…read morelaser hair removal sessions along with eight underarm laser sessions. Unfortunately, after purchasing the package, I had to undergo surgery under my arm for medical reasons. As a result, I was able to complete the Brazilian sessions but was unable to use any of the eight underarm sessions that were included in my package. Given the unexpected medical circumstances, I reached out to the Clifton location multiple times over the past several months to see if some type of accommodation could be made for the eight unused underarm session, but all they kept doing was offering me an ADDITIONAL package to pay for. I was told by the front desk that the underarm sessions were "complimentary" and therefore there was nothing they could do. I obviously would not have purchased the original package had I known that I would ultimately be unable to use the full thing due to circumstances outside of my control. I then requested to speak with a manager. I called the location numerous times over the course of several weeks and repeatedly requested a callback, but I never received one. I continued following up and was eventually told that my situation would be escalated to upper management. After waiting and following up again multiple times, I was then informed that a request had never actually been submitted in the first place. I was told that they would submit the request at that point, and I again specifically asked for a manager to contact me that same day. Despite this, I still did not receive a call. On top of all of this, I even emailed their headquarters last week and even after two follow ups I STILL haven't received a response. This entire process has left me extremely disappointed with the level of customer service I have received. I have repeatedly had to initiate contact, follow up, and ask for updates regarding an issue that should have been addressed much more professionally and efficiently.

Mariah was great :) First time here to get a Brazilian wax and she was great! Easy, painless and I…read morealso got a vajacial and it was amazing! A must go for sure!

Had a great experience with Mariah. She was attentive and made me feel comfortable during my…read moreBrazilian. She had good vibes and energy. The place is very cute aesthetically pleasing . Service was quick. The only downside is I didn't get offered a follow up appt but luckily it's easy to do online.

I have a facial every month. Decided to look for a salon offering organic facials…read more Novo Organic Skin is outstanding -highly recommend Felicia is so caring and the massage that goes with the facial is wonderful. Very private setting I booked my next facial as soon as I had finished with my first visit Joan

The best place I've ever been to for a facial, hands down! Felicia has a great personality and a…read morecalming energy that will instantly make you feel relaxed. I wish walking into my house felt as peaceful as walking into her business! She is also very knowledgeable and will answer all of your skin care questions and concerns. Her facials are tailored exactly to your skins needs so they won't be the same every time you visit her. Highly recommend checking her out, you will be so glad you did!

Dr. Gold has been our family's dermatologist for over 15 years, and with good reason. The staff has…read morealways been professional and courteous. I've never had to wait more than a week for an appointment. The good doctor is a soft spoken and patient man, good with kids. He takes him time and you never feel like he's rushing you out the door. Hope he doesn't plan on retiring any time soon!

TLDR; He missed something he should have caught, or at the very least been more professional about…read more --- Wow, I'm actually genuinely surprised to see such positive reviews. I had a mole under my eye that had started bleeding. Of course I googled, and everything I read said go straight to dermatologist. I found Dr. Gold and made an appointment for a skin exam. He glanced at my Mole with the naked eye from about 2 feet away and said it looked fine. Since I had read that bleeding was a problem I asked how he knew. He replied 'how do you know how a website works?' (I'm a web developer.) Meaning, I'm a professional, so don't question my judgement. He told me it wasn't a problem mole, but I could have it removed for cosmetic reasons if I ever wanted to. Long story short, about a year or so later my sister kept complaining about how disgusting it looked so I decided to get it removed. Thank goodness Dr Gold didn't take my new insurance so I went to a different professional to have it removed. She looked at it with some sort of magnify thing and seemed to have an immediate feeling that out was probably going to test positive for being a basal cell. It hadn't grown out changed much since my visit with Dr Gold. It tested positive and has been surgically removed. EVEN CRAZIER, I was telling this story to a co-worker and she was telling me this story that happened to her about 10 years ago where she went to a dermatologist and the guy had just a big know it all attitude and told her she was wasting her money to do a skin exam because she was Italian. Turns out, THAT WAS DR GOLD TOO.

Dora is my go to ! If she is not available I wait for her appointment to come around. She listens…read moreto what I ask for and knows what to suggest to get me to enjoy my experience to the fullest .

Terrible massage, did not do a Front and back Massage as they claimed this would be. Frankly it was…read morenot a massage at all. He just applied lotion all over feeling me up in an uncomfortable way. I will likely not be getting a massage anywhere for while after this. There are many amazing spots in the area that I would recommend over this place. Terrible service overall!

9/9/26: Stopped in Sephora this afternoon…read more I was really lucky that Aimee had approached me. She really knows what colors work best for your skin color. Bought the YSL Blush #23 Hot Mauve with the Charlotte Tilbury Mark of a Kiss Lipliner and Walk of No Shame Lipstick. These colors worked well with my light skin with warm/golden undertones. Today, I was lucky for a $75 purchase. You get an additional 500 Sephora points. Sephora is next to Paris Baguette at 345 Allwood Rd. Clifton, NJ. It's the old Stew Leonard's location.

Pleasant first experience at this location…read more Stopped in the other day - currently battling a skin concern for the last three months. I've been in and out of my dermatologists office, unsure of what's causing my skin to have a negative reaction. I even get laser extract done. Looking back, the only thing that changed was my foundation. I stoped in to explain my concerns and the attendant was very helpful, offered to return my item due to an allergic reaction and helped me purchase a new item, one I used in the past. Everyone was nice and didn't make you feel out of place. Some locations don't even offer to help you if you don't have a full face of makeup on. With my skin concerns now, I'm unable to wear much (like I normally would) and the staff was kind and helped with open arms. Will be back for sure. Nice location, good parking and helpful staff.

I was recommended to this lash studio by a friend. The booking online was super easy and I was…read morelucky to grab an appointment that same week. The lash appointment took about a hour and fifteen minutes. The salon is small but very clean, and the staff is friendly, welcoming, and professional. They explained the entire process and helped me choose the perfect style and length. The application was relaxing, and I don't even feel like I'm wearing lashes. They look incredibly natural and beautiful. They clearly explained their fill policy: fills are every two weeks, and if you wait three weeks or more, it's considered a full set. First-time customers also get 20% off, which was a nice bonus. Street parking was easy to find. The only minor downside was that it was a little cold during my appointment, but I'll come prepared next time. Highly recommend--my lashes came out perfect!

UPDATE : DOLCE HAS EXPANDED TO SECOND LOCATION in HASBROOK HEIGHTS !! Dolce is my Happy place …read more Master Esthetician . HydraFacial like none other , and i have had it done in other places . Dolce's is amazing . Excellence in all she does .

Nurse Christy and nurse Emma are very passionate about the skin care services they provide. Christy…read morehas an incredible skill of an artist - combined with the knowledge and competence, she is capable of creating a well balanced and youthful look and can determine which areas need what after her thorough assessment. Her knowledge, attention to every detail and skills are well worth the price. It is not your primary care provider injecting you with Botox and fillers after taking a 2 hour class ( it is not a secret that this field is flooded with the providers who are barely competent, never mind knowledgeable). She is truly an expert in this field.

Words cannot express how content I am with the results of my silhouette thread lift! I have been…read morearound the world and back again, trying different procedures/methods, seeking a trained professional to help me achieve my desired look. After losing over 50 pounds I noticed that my skin began to sag/droop and exercise alone wasn't cutting it and voila - I was fortunate enough to meet Nurse Christy who is highly skilled and talented at what she does! She has worked miracles on me and I have never been happier! For those who are simply looking to enhance their features with a subtle lift, minimal downtime and a cost effective solution, look no more and walk over to Nurse Christy's door (two convenient office locations either in NY or NJ)! She is the answer! Thank you so much Nurse Christy!!!!! I am elated thanks to you!!!!!!

This place has become a regular place for me to go to. The service is amazing and I have always…read moreleft satisfied. Whether I'm getting a facial or getting my eyebrows waxed, I'm always happy with the end result. Aytul, the owner, always makes you feel at home and comfortable. If you want to feel at home and relaxed while getting pampered, this is the place to go!!

From the owner: We offer The most comprehensive skin care, including variety of facials vitamin C peels and…read moretreatments, microdermabrasion, chemical peels ( glycolic,salicylic,lactic and AHA & kojic acid peels ). Make up lessons and make up artistry for any occasions. Full body waxing including Brazilian, Eyebrow design and maintanence. Our massage services include swedish, deep tissue, aromatherapy, wellbeing massage and reflexology.