In response, to the owner.... I do have to reiterate that there was no polish when i went in, I was simply having a fresh gel polish placed onto my bare nails. I was told that it would be $15-20 upon the first call in to book the appointment and that was a gel polish quote. read more

My mother and I love crystal nails. The staff there are all very professional and friendly. It's very clean!! Nevin runs the salon he goes out of his way to accommodate all your needs. I recommend Rachel for nails she does a fantastic job for my mother and daughter and Tammy for pedi and mani Tammy is fantastic too and gives a really good message!! Annette & Jean read more

Nails look fine from afar but up close look like crap... I paid $55 for a gel pedicure they were nice in there but the older lady could not get it right. Look how they painted my nails.. awful I will need to get another pedicure somewhere else just to fix. The color under is paint they didn't remove read more

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it was my second time coming, the first time a very nice man did my pedicure and it lasted me a full month and a half, i went yesterday for the second time hoping for the same result and i get an older woman this time, my pedicure came out choppy with polish on my skin and my cuticles very sensitive and its only the second day and my GEL polish that i paid $15 extra for is already coming off. I am very disappointed $50 in total down the drain will not be coming back read more

Crystal Nails & Spa - second day of gel polish already chipping and coming off - Nail Salons Near Me - Murrieta, California

there great here i highly recommend this place the woman here take such great care of you here. Me and my friend went here and i loved it here they didn't rush us they were so kind read more

Tried to go to Murietta hot springs nail salon but they were full. Owner called here and had a spot waiting for me when I arrived. The staff were so friendly! The place is immaculate. So clean! The lady who did my pedicure was extremely gentle. Absolutely loved my entire experience here today and will be returning. They have an amazing selection of colors to choose from. Peaceful and relaxing quiet spot to enjoy some time. (This was my Mother's Day from the kiddos) I can't want to come back for my next visit. Will recommend both salons to everyone. Best in town. read more

Crystal Nails & Spa - Product - Nail Salons Near Me - Murrieta, California

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If I could give zero stars, I would. I went in with long, round/oval nails and an inspo picture of a dark silver cat eye nail. I had and asked for builder gel. I asked for nails filed, but wanted to keep the length because my son likes his back scratched ( which I shared as the reason). She hacked off my nails, squared them, got irritated that I asked for them to be rounded, and used hybrid gel instead of what I asked for. When questioned why and reminded i wanted builder gel, she said hybrid was better. I disagreed, but she kept using the wrong product. She began the painting process and I told her it was glitter she was using, not the chrome based cat eye I had asked for. We spent multiple minutes with her painting one nail and me saying it was glitter and not dark enough and reshowing the picture. She just shook her head. I gave up and said just paint them. When I went to pay, I let the owner know I was very unhappy. He charged me $90 when I normally pay $45. When I asked why, she spoke up and stated that I had a full hybrid set, cat eye, removal of my builder gel, and shaping of my nails. Bottom line, they look like I did them myself at home with a child's paintbrush, are not what I asked for in any way, I was overcharged (for things I didn't even want or ask for), they are a glitter nail (not cateye), and I was disregarded as an unhappy customer. I called when I got home and let them know I was very unhappy. All the owner said was sorry. I asked him if the apology was all he was going to offer me, and he said yes. Sorry doesn't cut it when $90 has been spent and I have endured poor service and a complete disregard for what I desired in that service. I have been going here for 2 years, never having liked nails but wanting to have something for myself to feel feminine while I endure radiation and chemo for brain cancer. I will never step foot in here again. Shame on your establishment and shame on the owner. Worst experience ever. read more

My nails are so thin that I have a hard time with anything lasting on them for more than a week. Now I have Crystal Nails and the hybrid gel. I love it! These last for at least three weeks and Rachel does an amazing job in styling them exactly how I love them!! I have also visited Vivian when Rachel is booked, and would definitely recommend her also. I would recommend an appointment as this location is very busy, but I think that is just because they are so good. Love this place and the people working there and would highly recommend it to anyone. read more

This place is great! Go to Hot Spring Nails :) I had a lady do my nails that I didn't like much so I talked with the owner and she helped me get a new set that I really like done by Hannah. She was amazing at acrylics!! I am so happy with the final result and will be returning again. read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

I love coming here everyone is friendly and they do a good job . I like going there cause it close to my house and is very clean

Once a month is my go to girls day with my sister and best friend to grab a bite for lunch and treat ourselves to a mani pedi. Crystal nails always has the best service where we can chat and laugh beside our nail techs who leave us feeling pampered and refreshed without breaking the bank and sturdy nails that last 3-4 weeks minimum. This place is a must if you're looking for not just good, but great quality of service. read more

This is my go to nail salon!! I have not been disappointment with one visit here. The service is great, the salon is clean and usually not too busy. I usually have no problem walking in and having a chair within 5 min. If I want to go during busier times I'll make an appointment I always get the gel French on my toes. Every nail tech I've had absolutely knocks it out of the park and listens to how I want them. Massage chairs are amazing. Nail techs are quiet, kind, and peaceful. I look forward to my monthly visits! Also ask for Vivian when you visit, she's amazing!!! read more

Another wonderful review for my favorite nail salon. They are on top of appointments, clean, calm environment, good music & videos with travel or cooking. Vivian is wonderful & KC too. The man at the front always checks me in or calls me if I'm running late, great customer service. Great place! read more

Crystal Nails & Spa - Fancy nails from Ana - Nail Salons Near Me - Murrieta, California

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This was my first time coming to Crystal Nails & Spa through a sister and let me just tell you... I'm coming back!! I have not had my nails done in a couple years and I'm a little picky internally when it comes to my nails and how it's done but Rachel just exceeded my expectations. She did so good on my nails. She knows exactly what she's doing, she's precise and time efficient and it was a pleasure having conversations with her. Her IG is @nails.by.rachelt if you want to see her work (: I forgot to ask the name of the lady who did my toes, she was awesome as well. The guy at the front desk is sweet and quick to take care of everyone who came through the door. And it seems like everyone that comes in loves their nail lady. My sister's nails also looked amazing and I believe it was Vivian who did her nails and she's just as great as Rachel. We both recommend this place! read more

Crystal Nails & Spa - This was my reference photo. - Nail Salons Near Me - Murrieta, California

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Been here a couple more times since my first visit and even though I wish I could come more often, I just have such a busy schedule. I love the ambiance of this place, it's very calm and relaxing. Today, I am getting a gel pedicure for the first time and I'm very excited. I am getting completely pampered and my nail tech is being extremely thorough with my feet. She also patiently let me use the restroom in between so now I can relax even more and fully enjoy my time in the massage chair! read more

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Disappointed. Was suppose to go to the Hot Springs Nail Salon one but they told me to come here because they were busy. I was fine with it since it had good reviews, but not even a week into my nails getting done they're already chipping and cracking. I got a gel mani and pedi. My toes are perfect no complaints. The guy who did it was very meticulous. But my nails?! The lady who did it didn't even clean up the sides. I even had nail polish on my finger but didn't want to make a big deal about that. For me to pay almost $80 for my mani and pedi I expect that to last longer than a few days. Not even a week in and it's already done. I've always been getting gel mani's at other places but never did it start cracking or getting even messed up this early. Not worth it going here again. read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

Hands down the worst nail salon I've been to. Exceptionally rude nail techs that don't listen to what you want and then in turn, charge you more to fix their mistakes!!!! They look at you talking crap in Vietnamese. As of you can't tell. RUDE!!!! I wouldn't send my worst enemy here!! Hope they go out of business soon. read more

This is my go to nail place in the area to get my french gel manicure! This salon is always very clean and the staff is very friendly and highly skilled. I really like the ambience too. Very elegant! Prices are reasonable especially for the high quality service you receive. I highly recommend making an appointment ahead of time as they do take walk ins but tend to get pretty busy on the weekends. read more

Crystal Nails & Spa - French gel manicure - Nail Salons Near Me - Murrieta, California

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Best nail salon in town, very clean, and friendly staff! If you need your nails to look amazing then make an appointment with Rachel!! Best nail tech!! read more

I came to this nail salon about 6 months ago. It's clear to be some kind of fungal infection.It hasn't gone away, and continues to peel AGAIN AND AGAIN. My next move would be to go to the city to make sure no one else has to experience this. What do I do? This picture doesn't do justice read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

I just left very upset. I came in for a Manicure and pedicure and Both services were sloppy, messy, rushed and I got cuts on both my fingers and toes. The lady who did my services had glasses on and auburn hair, she was not gentle, and everything she was doing was just very unprofessional and sloppy. At the end when she put on the slippers on my feet, she messed up the color because she was talking and when she tried to fix it, she applied the wrong color. She cut my nails way too short and on top of that, I have cuts because she was rushing and being aggressive. I complained to the front desk person and they didn't care, they just wanted me to pay and didn't care about my concerns. When I asked for the manager, they handed me the nail brochure with the store number. That's the same number you use to call to make an appointment. They were no help at all. I will not be coming here again. I would not recommend this place, they do not care. read more

I have been coming here for 3 years and have always had a good experience here! The staff is very friendly and is always on time when I make appointments. Rachel does the best designs and makes my idea even better! I asked for Halloween nails today and I absolutely love my nails!! read more

Crystal Nails & Spa - Halloween nails - Nail Salons Near Me - Murrieta, California

I was in a pinch and unable to get into my normal salon. This salon offered 20% off, which was a nice incentive. Super friendly staff, open floor plan, clean, and just a beautiful new salon! Tiffany did my fill and did a great job. They had an abundance of colors to offer clients and Tiffany added a lovely iridescent finish. The pedicure chairs are the latest and greatest. Made it very relaxing. The pricing is on the high side. read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

After doing some research and consulting with the moms of Facebook, I came across Crystal Nails here. I called for an appointment, and they booked me for the same day I called. This was definitely a plus as other salons have a week+ wait, or I have to go in on a weekday -- but I work so that is an inconvenience for me. First impression, the place is well-lit and clean. They didn't seem to be overbooked in appointments, so I wasn't just crammed in. My appt was for 6 pm and they started at 6:08 pm but I didn't mind. My tech was fast and efficient. Removed my old set of nails and put on a fresh full set. I was out of there by 7:02 pm. Will return read more

Crystal Nails & Spa - Acrylic nails - Nail Salons Near Me - Murrieta, California

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By the 24hr mark, I had 4 chipped nails. I called the salon to let them know and they had me come back in and offered to fix them however I'd like. I chose to get the dip completely removed a go with a hard gel top coat. They were very apologetic and I was happy they were able to get me in so quickly to fix them! My pedicure still looks amazing! Will definitely be back for another pedicure. read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

This was a spur of the moment decision to get a pedicure, as I am very loyal to my nail tech. But I can honestly say this was the best pedicure I've ever received in my life. The customer service is great and the salon is beautiful. I received the callous pedicure treatment with gel and it was the most relaxing experience of my life. I was so relaxed that I forgot to even turn on the massage on the chair haha. I can't wait to come back in a few weeks! read more

I want to preface this with saying this was not my first time here and my past experience was pretty good. Today was the complete opposite. I went in for a regular pedicure and regular manicure. The woman who did my nails was sweet but they came out so terrible. I should have spoke up but I didn't and I regret it. However, the fact that she thought her work was acceptable is insane. Nail polish everywhere (even on knuckles) and they are uneven and jagged. A different employee painted my toes and they turned out fine. Really disappointed, not sure if I'll return. Also, my callus pedi with regular polish and a regular manicure with regular polish totaled $60 not including tip read more

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Love Love Love this place everyone is so friendly and welcoming. My personal favorite is Casey I been going to Casey for a long time her work is amazing never disappoints me. I recommend Casey for everything. Everyone is great you won't be disappointed going here. read more

Ive been to crystal nails for my toes almost every month and they do a great job. This time I went to get my hands done, and I have never been treated worse by a nail tech, her name was Anna. I was politely trying tell her what I didn't like about the nail shape (regular square) but the more I tired the more frustrated she got with me and she started pulling on my arm more and being less gentle with my hands. It became apparent to me that I needed to ask someone else to maybe explain what I wanted better and she LITERALLY got up and loudly expressed her displeasure with me and walked away not finishing my nails. Someone else finished them but after what Anna said the new nail tech was rude to me as well. And I just want to say that I have NEVER had such a negative interaction at any salon I've gone too and that I genuinely was not rude to her I never raised my voice, and asked politely and said sorry multiple times for the inconvenience. read more

This is my new GO-To salon in town! Perfectly in between Temecula and Menifee with great service and cleanliness. I believe in quality work and ethical pricing and this place truly delivers! I'd like to thank Hebe and Nevin for the beautiful nail designs they both were able to accomplish read more

Crystal Nails & Spa - Pink /white nails from hebe - Nail Salons Near Me - Murrieta, California

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Now that things are reopening I was excited to get my nails done and have a pedicure (much needed!). I used good ol' google to find a place near me. They were taking appointments only due to covid but when I called, he said he could see me that day! Score! Everything was safe and clean.. the staff were very attentive and nice. I will come back here anytime. Give them a try you won't be disappointed.. just remember we are going thru a lot. We are all trying to find our new normal.. patience, tact and poise! Appointments might not be exactly on time.. life happens but I'm just so very happy to even be able to have my nails done again. Thank you! read more

Crystal Nails & Spa - 2 weeks in and still look so pretty - Nail Salons Near Me - Murrieta, California

Very clean place and professional! Recommend for Vivian and Nevin they are so awesome read more

Crystal Nails & Spa - Recommended - Nail Salons Near Me - Murrieta, California

My go to nail salon! Staff is always nice. My appointments always go on time. And my nails always look great! read more

Crystal Nails & Spa - Before - Nail Salons Near Me - Murrieta, California

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I really love this salon, but my last visit there I left disappointed. The lady doing my nails was rushed, didn't even used the color that was chosen but the worst part I left with uneven nails. I asked her not to leave them sharp and pointy yet I walked out with them all uneven. I still tipped her for the service even though I was not happy... I could have said something at the moment but before I knew it she had jumped chairs to do another client. I think if they take the time to take care of one client at a time (with appointment mind you) their work would be better. read more

Crystal Nails & Spa - Nail Salons Near Me - Murrieta, California

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We had such an incredible time celebrating our bride to be at Crystal Nails and Spa! They made us feel special, had us all sit near one another, got all 5 of us seated at the same time and let us have fun beverages we got to pass around all of our nails turned out incredible! Such high quality experienced nails recommend this nail spa! read more

Crystal Nails & Spa - Bride to Be Nail Girls Day - Nail Salons Near Me - Murrieta, California

Worse nail service ever... I used to love coming to get my nails done before but today they messed up so bad I'm not even going to come here again.... Paid 130 to be completely dissatisfied with my nails I hate them so much that I'm actually going else where to get them removed. I'm beyond annoyed n pissed.. read more

Crystal Nails & Spa - What I got - Nail Salons Near Me - Murrieta, California

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Poor quality! They don't listen to what you want and they will have you sit and wait for a long time without even acknowledging you

Came in for a fill & pedicure, both of which were great services. Lee took care of my fill. I showed him a picture of what I wanted and he delivered. I absolutely love my holiday nails! He took his time with my nails and it shows! He is very personable so it was lovely speaking to him throughout my service. The salon is clean, organized and relaxing. There is a variety of colors to choose from, gel and regular. They also have a nice collection of nail decals to choose from. The possibilities are endless! I would definitely recommend coming here for your next nail day! read more

Crystal Nails & Spa - Fill with holiday design & Swarovski - Nail Salons Near Me - Murrieta, California

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In this photo there is rippling in the color on 8 out of the 10 nails. Both my pointy fingers have tips and the job was poorly done. I have never had a paint job this bad. The shape and time was poorly done. They were definitely in a Rush to get me in and out do not go during there busy hours! Reached out to manager to get this resolved. read more

Crystal Nails & Spa - Rippling in the gel nail polish - Nail Salons Near Me - Murrieta, California

The only nail salon I've ALWAYS been 100% satisfied with. I'm very particular about my nails and Vivian always does them perfectly and exactly how I love them!! The staff is very nice and welcoming, and the environment is always clean and inviting. I would definitely recommend coming here. Wait is never long, and they always answer the phone, while getting an appointment is never hard as well. Definitely high quality service on all levels!! read more