Excellent customer service. I had a quote quickly and was able to schedule the next week…read more Brian was wonderful. He explained the whole process to me and was friendly with my dogs. He had the job completed in a couple hours. I could not have asked for a better experience!

Brian did a thorough and fantastic job. He came in and went right to work. Friendly, neat, and…read moreprecise. A great value for the price. Highly recommend them.

When we couldn't get immediate answers from our insurance company, PuroClean saved the day! They…read morewere available by phone to help us talk through our options and make informed decisions about our problem. They knew the claims process and were able to start immediate remediation from our flood and give us peace of mind that our home would be safe and restored as quickly as possible.

The folks at PuroClean have helped me out several times. Once when I woke up to water in my…read morebasement the owner was able to walk me off the ledge over the phone, got out to our home within an hour and were able to have our area back in working shape that day. Granted it wasn't a huge amount of water but seeing ANY amount of water in my basement made me freak out so I really appreciated the piece of mind. Since that went so smoothly I've also turned to PuroClean for air quality testing and duct cleaning. They have been professional and thorough each time.

I have always used brand name carpet cleaners and was never satisfied. I thought I'd try a local…read morecompany that had good reviews. I couldn't be more pleased. My husband was leary but told me afterwards how surprised he was. They did a FABULOUS job. I waited for several months to write this review because I wanted to see if the stains reappeared after time, as they usually do..... It's been 4 months and the stains have NOT reappeared!!! I even asked them to try and clean nail polish off my carpet and that is just as clean and no spots or stains remain. So happy to find a company that really cleans your carpet. I will recommend this company and will use them every year.

They were absolutely awesome. I had virtually no wait time…read morefrom the time I scheduled my appointment until the time I arrived. The over the phone quote was accurate. (I have used carpet cleaners before who quote something and then come out and try to triple the price. And most importantly they did a beautiful job. I have two cats and a dog, and they made my carpet look brand new. On top of it, the service professionals were so nice and respectful of my home. I will use them every year!

A year ago I got quotes for air duct cleaning from two companies and planned to use Advanced Air…read moreDuct Solutions. They were prompt and professional and emailed me a quote within a couple hours of my phone call. Almost a year later, when I was finally ready to get the ducts cleaned after indoor allergies got the best of me, I reached back out to inquire about a new quote and get it scheduled. Much to my surprise, they honored the quote from the year prior. I was fully expecting to pay more, as I know prices for services have gone up, given that everything has risen in cost. I found this to be really thoughtful of them. The service was amazing. The three techs that came were very professional and so nice. The job was done in about two hours. It had been raining out with a lot of snow melt, so there was mud that tracked in on the hoses at the back door but they left my house cleaner than they found it!

I've used Advanced Air Duct Solutions on several occasions over the years for services ranging from…read morecleaning my ductwork to dryer vents. Rick, Kim, and the entire crew have always been professional, punctual, and friendly. Their attention to detail and excellent customer service truly make them a standout team. Not only do they provide exceptional work, but their services are also a great value for the dollar. I highly recommend them for any air duct or dryer vent service needs!

Alan and Shawn were awesome! They both were a delight to have around, explained everything in…read moredetail, and were incredibly thorough! I hope both of their bosses are able to see this review and reward them. I'm breathing easier already and our floor is pristine!

Phil was friendly, thorough and professional. He clearly explained the process and, though not…read moreinexpensive, did a great job!

Although this guy is very "nice", and knowledgeable, I wouldn't recommend him for anything else…read morebuyt a smile because he just leaves people without heat...... Called on Monday because our furnace was running poorly. Derrick, the owner, came out and diagnosed a failing blower motor. He was very nice and knowledgeable, and we paid $100 for the service call. We discussed options since the furnace is very old. I asked if replacement would be better, and he advised against replacing it immediately due to the weather and said he would look into sourcing the blower motor first, then provide a quote for both the repair and a new furnace. He told us he would get back to us by Wednesday. Unfortunately, after that point, all communication stopped. I texted and called on Wednesday and Thursday with no response, and my calls now go straight to voicemail. It also appears my number may be blocked. This is especially concerning because we clearly told him the furnace had completely stopped working, leaving us without heat. I understand the New Year is busy, but charging for a diagnostic visit, promising follow-up, and then disappearing--while a customer has no heat--is very unprofessional. A simple call or text would have gone a long way.

The HVAC technician was very professional, knowledgeable, and respectful of my home. He arrived on…read moretime, quickly diagnosed the issue, and fixed it efficiently, while making sure everything was working properly before leaving. I really appreciated how clearly he explained the problem and answered all of my questions with patience. His pricing was honest, and he didn't try and push any unnecessary services. Overall, he was friendly, reliable, and went above and beyond to make sure I was satisfied. I would definitely recommend using his service and using him again! Thank you.

My parents in Lorain County have relied on EH Roberts for decades, so when it was time for us to…read morefind someone in Lakewood, we were pleased to know they serviced there too! They are reliable, quick to respond, and explain what they need to repair in layman's terms. Highly recommend them!

Our central air unit is like 30 years old and it's the hottest days of the week and boom our…read moreCentral air shuts down and the house is muggy and hot. I called E.H. Roberts and the lady answered pleasantly and said she would call someone to come out and and call me as soon as she got word. She called back within an hour and got someone to come out within two hours. Great customer service and so grateful our house is cool again.

We just had a major renovation and needed our air ducts cleaned out from Dustin construction…read moredebris. After living in this house for decades, we've never had our ducks clean before. The communication from Mighty Ducts was awesome and clear. The technicians arrived on time and were efficient and quick in their work. They explained everything they were doing and answered any questions that we had. They were polite and professional. Considering it's been decades since this house had its ducts clean if ever, the price was very reasonable. There was no dust or debris left behind anywhere. Highly recommend this company, especially because they use the negative air pressure system which leaves virtually no trace behind that they have been there.

Moving to a new house which happened to be older house so one of the first cleaning service was…read moregetting our ducts cleaned. Mighty Ducts showed up on time and was a good price for the work they did. They drilled through the vents to clean inside and pushed the dusts outs. They sealed it well after they were done too. Two suggestions I would have that covering the vents when they would push the dust out so it would not cause a heavy dust flying in the air in that room and additionally request items to move where they are drilling the vents in the basement so they don't drill on top of the storage items which was harder to clean...