The service provided is always great, and the cookies are consistently fresh and delicious. Thank you for the excellent work! read more

The cookies were delicious. Everybody was excited when they saw them. The service was excellent and the cookies were soft. The cookies were super cute. read more

Crumbl - Vallejo - Bakeries Near Me - Vallejo, California

The food, the service at Crumbl are very satisfied the fourth flavor cookies always looks so good read more

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I hate giving out bad reviews but I was appalled by the service I was given today. There was 1 other customer in the store and I wanted to ask about there free cookie for birthdays. We waited for someone to help us at the front for 10 minutes just to not get a free cookie on my birthday :(. They said that we had to be a silver tier member (which my boyfriend was) but since he was the member, it had to be his birthday. Note-- it was his birthday and we passed by crumbl before but they were closed. Just sad we couldn't get any cookie for both of our birthdays this year. But Insomnia helped my cookie craving this year for my birthday!! They had super awesome limited fall flavors that were baked to perfection! read more

I decided last minute to pick up some cookies for my friend's birthday and was met with great customer service from Craig and his coworker (didn't catch her name) on Thursday evening (12/11). They were a 2-people team and handled a mini rush so effortlessly. Very kind, patient, and professional. Thank you! read more

Crumbl - Vallejo - M&Ms , Birthday cake, chocolate chip, lava cake, and s'mores cookies. - Bakeries Near Me - Vallejo, California

A valentine day rush and the 2 gals in the store showed professionalism and great customer service. Obviously short handed and they went above and beyond, helping people with no attitude, just doing their best to make everyone happy! Good job Sierra and Vanessa! read more

Service has most definitely diminished. Right after opening they are often still preparing cookies so they don't have a full menu available. On more than one occasion I have purchased cookies that were raw in the center. I guess this is my sign to leave the sugar alone. read more

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well, a time was had! Loved every bit of my experience, coming back for more! absolutely, I love it so much and the customer service was amazing! read more

Crispy cookies were great Some sandwich cookies were good. Some cookies I took home and cooked a little longer. I like my cookies well done most of the cookies. If we're undercooked for me. But the quality was great. read more

I love Crumbl cookies. They are always fresh, soft, and very tasty. The flavors are amazing and my kids enjoy them too.

I love Crumbl. Their cookies are always soft and delicious. Depending on who's at the front, you'll either get "friendly" or "cold" workers, which could deter you. I really wanted to try the Chips Ahoy "Blue Monster", which was really good. It's always bright indoors and service is quick when we go. read more

Crumbl - Vallejo - Blue Monster - Bakeries Near Me - Vallejo, California

So happy that a Crumbl is close to me since I've moved in town. Locations great and clean. I still don't understand why the staff are always so impersonal and never attend to you. This is not the only location where this happens. I feel like a lot of Bay Area locations are understaffed. The cookies were mid-effort but still tasty. read more

Crumbl - Vallejo - 4-Pack - Bakeries Near Me - Vallejo, California

The cookies are ok! Have had better but have had way worse!!! My main issue was with the staff! I asked if the cookie had chocolate in it as I'm allergic and she said no so I purchased it! Got home and it sure enough had chocolate all through out it! Tried to take it back and the lady said it was my fault even though I point blank asked her! Refused to exchange it or give me my money back! So I won't be going back to the Vallejo store again! Thank God it's not a severe allergy otherwise she could have killed me! read more

They made it right! Thank you for reaching out to me. For that back up to 5 stars. Thank you to the business and closing manager read more

Crumbl - Vallejo - How it's supposed to look. - Bakeries Near Me - Vallejo, California

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I got the berry cobbler it was so cute but slightly sweet. The workers at this location were nice and had my order ready fast. read more

Crumbl - Vallejo - So good - Bakeries Near Me - Vallejo, California

Door Dash was instructed to hand deliver the order to a specific person. the specific person didn't receive it. Went to Crumbl and explained what happened. Crumbl did their part and the order was sent but the driver didn't follow instructions. Craig was generous enough to refill the order. i took the cookies myself to its destination. Crumbl went above and beyond for me and it's appreciated! read more

Hands down the best cookie I've had. Soft and gooey in the center, and packed with rich chocolate flavor. Absolutely bussin.

The cookies are delicious, moist and buttery. Also very sweet, which appeals to my family. The area is clean and staff helpful.

Can't really see the hype behind this place. Not this specific place but this phase. We came by right before the rain hit this week, like just before it started pouring and we grabbed two chocolate chips from what usually is a sterile setting but this place had a flickering over head light and windows that needed cleaning. Our cookies needed more baking. Sums up the day. read more

Waited 40mins of terrible service. They completely ignored me, and when I got my brownie it was smaller than the mini when I ordered it as a regular large. Worker explained they are smaller because of the trays but they making excuse so they can make MORE portions( QUANTITY OVER QUALITY). When I compared it to the display showing her mine is small she ignored, then two minutes later the manager tells her to remove the display so people won't realize how big it should be. read more

Crumbl - Vallejo - Display cookie removed - Bakeries Near Me - Vallejo, California

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Don't order delivery through the crumbl app. You will never get it even after they claimed its been delivered. Shadey delivery. I recommend ordering for PU through the App only. Cookies are very sweet for that sweet tooth. My fave is the classic chocolate chip. read more

Always had a great experience with this location and the cookies we have purchased as well as quick service. I have always experienced great customer service and a clean store. read more

Soooo good!! Yum! Make sure to try the cookies and cream cheesecake! Highly recommend.

Need better service and handle with care with customer orders. One of the worker was sweeping the floor while the other worker was making our cookies. Should be a safety hazards and having the dirt dust in customers cookies. read more

Crumbl - Vallejo - Underneath box was so messy and sticky. My cookies was mess up and sloppy looking. - Bakeries Near Me - Vallejo, California

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Vallejo location just is always a disappointment!!! . I've been to many other locations and this particular store can't get it together. There is no professionalism by employees, things are messy and not done properly. The only thing the store does is stay consistently sloppy. The cookies are messy and do not look like the menu, The box is always covered in some sort of frosting or chocolate, just dirty presentation, and the employees just let you stand there without anyone even making eye contact with you or acknowledging you, just again very half assed! it's just honestly probably the worst crumble I've ever been to. And it's not like these are cheap cookies so I'm paying full price for an expensive cookie to not be what other locations are like. all in all it's a terrible location. I would never recommend Vallejo location. read more

Crumbl - Vallejo - Frosting is not like it should be. Cookie is baked too long - Bakeries Near Me - Vallejo, California

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The baker who was working when we went buy cookies last Saturday (oct 25) was on the phone the whole time we were there waiting for our cookies. I think, you shouldn't allow this without mouth covering . I almost cancel my orders when I saw this . read more

The best fresh baked cookies . Big size for the sweet tooth. Warning may cause addiction.

Very good. Very sweet nice texture. Service was fast . Customer service friendly and excellent. Very clean establishment. A little small but very nice read more

I love this location. Their service is awesome. I always place an order for curbside pickup and they are always prompt and friendly. read more

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Service is fine. Presentation is good. That staff are really friendly. However, the kiosk needs fixing. The last few times I've went it had been broken or not working. read more

Always fresh and delicious while providing excellent customer service and fair prices

Consistently good cookies! I love the texture and the fact that they are soft and warm! Sometimes the flavors are a little adventurous but I'm a chocolate chip faithful. Also there's a couple Carmel and salted ones I love too although I forget the name. They're also super supportive to our community. They've done fundraisers contributing my daughter's school and also at our local GVRD parks. The staff is friendly and the gentleman at our parks was really nice, my only complaint is I wish they're open later as we have actually taken a late night trip to the one in concord. read more

I didn't think a cookie was worth me paying almost 6 dollars for but then I'm a T-Mobile customer so we get free things on Tuesday and they offered me a free cookie voucher so when I got the free cookie and been wanting another one ever since but I just won't spend six dollars on a cookie read more

This cookie store sells only 6 cookies NOTHING else BUT they are always out of cookies! 3 people standing around, soon as I walk in they say only 2 cookies available. This is my 3rd time today and they still "ran out". They don't make enough cookies when that's literally all they sell, just standing around getting paid to greet people. Vallejo needs to step it up, I parked outside watching multiple people walk in and out with nothing because they don't have anything. Close down the shop, stop wasting our time coming here. read more

Quick and friendly service. Place is clean. Hygienic food handling as well. I've visited other Crumbl branches and the Vallejo branch is one of them I keep going back to. One very undesirable branch (because of food handling issues I personally witnessed) is the one in Concord. Go to Vallejo instead, or another branch. read more

Definitely disappointed in the way they rushed the order.....I understand they probably felt rushed considering how many orders they had to work on but it would've been nice to have the actual stuff meant to be put on the cookies. read more

Crumbl - Vallejo - Bakeries Near Me - Vallejo, California

I love going to this store. They usually always are freshly made batches of cookies. Once you walk in it's smells fresh and the team members make you feel welcomed. They don't like the customers waiting too long from my experience. Last time I waited longer than what I've ever waited and they gave me a complimentary coupon for a free cookie. Genuinely love this store. read more

I have only been to the one in Brentwood once and I use to go to the one in concord . Until the Berkeley one opened now that's were I use gi gi and it wasn't that far. Except for the berk one has bad parking and a one way street. So I would usually try to go to the Vallejo one because it's not so busy with people and it's a big plaza, only thing is going over the bridge.But there fast too and don't sell out as much as berkeley. read more

DO NOT ORDER DELIVERY FROM THIS LOCATION. I got charged for an order that never arrived and when I called the store, I was told the order had been made multiple times due to delivery drivers picking up then cancelling. This is not a complaint against the worker that helped me try to figure out what happened. I was still charged, my app still says it's 1 min away(order was for 2/14, it's 2/17) and I never received any delivery of cookies. read more

Crumbl - Vallejo - Bakeries Near Me - Vallejo, California

I'm not entirely sure if this location is specifically understaffed but upon ordering via DoorDash at 3:59pm I kind of expected my order to be ready when I came at 5:40pm. I ended up having to work on a refund through DoorDash. Left empty handed. And had to ask for my customer service. I can't believe this place. First and last time ordering at this location. Really upsetting. read more