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If heaven had a bakery, it would be Crumbl. From the moment you walk in, the smell of warm cookies instantly makes your whole mood better. The staff here is always super friendly and patient, even when I take forever deciding (because let's be real--choosing between pink sugar, brownie batter, and chilled cookies & cream is impossible). The cookies themselves? Absolutely next level. They're HUGE, soft in the middle, slightly crispy on the edges, and packed with flavor. Each week's rotating menu feels like a surprise gift--you never know what creative combo they'll come up with next. My personal favorites so far have been the [insert your fav flavor here] (so rich and gooey) and the [second favorite] (literally tastes like it came straight from a fancy dessert shop). What I also love is how they package them in that iconic pink box--it makes them perfect for gifting (or just treating yourself, which I do way too often). Yes, they're indulgent. Yes, they're worth every single calorie. Crumbl has officially ruined all other cookies for me--in the BEST way. read more

My experience at the Bay Plaza Crumbl was good. As expected, there was a line, but it moved quickly. Once inside, you have the option to order in person or through a kiosk; I imagine most people preferred the face-to-face experience. The establishment was clean, and the staff were friendly and welcoming. Although they were sold out of the Beetlejuice cookie, I enjoyed the strawberry shortcake and triple chocolate chip cookies. The triple chocolate chip was particularly delightful because it was soft and warm. While the strawberry shortcake was good, I felt it would have been even better if served warm. Would I visit again? Probably, as I am sure my young daughter will drag me in again. However, I would need to be craving sweets, as I generally prefer cookies with nuts. I'm not sure if Crumbl offers that type of cookie. Overall, it was a satisfying experience, perfect for those with a sweet tooth! read more

Crumbl Cookies is a popular dessert spot that earns an overall rating of about 7.5 to 8 out of 10. The food stands out the most, scoring around 8.5/10 thanks to its large, soft cookies and rotating weekly flavors that are rich, creative, and served warm, though some people find them overly sweet or heavy. Service is typically solid at about 7/10, with fast ordering systems and generally friendly staff, but it can feel a bit rushed and less personal, especially during busy times when mistakes or delays can happen. The ambiance is rated slightly lower at around 6.5/10, as the stores are clean and modern with a fun open-kitchen concept, but they usually have limited seating and feel more like a grab-and-go spot rather than a place to relax. read more

amazing cookies baked so well yummy in my tummy delicious go there today Crumbl Cookies are known for their oversized, deliciously soft cookies with bold, rotating flavors. Each week brings new creations, from classic Chocolate Chip to fun, frosted varieties like Pink Sugar and Oreo Crumb. The cookies are rich, indulgent, and often served warm, making them a comforting treat. Crumbl's creativity and quality set it apart from typical bakeries. With their signature pink box and ever-changing menu, Crumbl delivers excitement and satisfaction in every bite, making their cookies a favorite for sweet tooths everywhere. read more

Here are some more polished Crumbl reviews: 1. "Crumbl never disappoints! The cookies are always fresh, warm, and delicious." 2. "Every visit to Crumbl is a treat--unique flavors and perfect sweetness every time." 3. "Crumbl cookies are consistently amazing--soft, flavorful, and always fresh!" 4. "The variety of flavors at Crumbl keeps me coming back, and the cookies never fail." 5. "Crumbl is my go-to for the best cookies--delicious, warm, and always satisfying." read more

10/10 it was good and crumbl never disappoints! The cookies are always warm, fresh, and HUGE. Every week there's a new lineup of flavors, and they're all so creative and delicious. The classic chocolate chip is perfectly soft, and the rotating flavors make it fun to come back again and again. The store is clean, the staff is friendly, and service is quick. Definitely worth it if you're craving a sweet treat! read more

The line tends to be long but staff is always friendly. When ordering cookies I suggest to try the minis and NOT the full size. The full size tend to taste like a bunch of cookie dough...which is fine if that what you're into, but Im here for cookies. I find that the minis are a perfect bite and are of much better quality, allowing you to taste the fun flavors while give you an actual cookie experience. read more

I was surprised that they had a Crumbl at Bay Plaza. The service was good, i like how they had a diverse staff and not just one race. I ordered from the app first and got my my cookies very quickly. Though, the Strawberry Shortcake cookie didn't have a the amount of strawberry i expected,it was only a little. Other than that, i would recommend coming here, it was very good! read more

Crumbl has definitely mastered the art of making cookies feel like an experience instead of just a dessert. Every week, they switch up their menu, which keeps things exciting--you never really know what you'll walk into. The variety is one of the best parts: from rich chocolate-filled cookies to fruity flavors and even fun cereal-inspired creations. read more

i love this crumbl i loved the cookies it was great ! The service was great. I loved how they said good morning and good evening to me and my family. The cookies were great. ambience the ambience it was very nice. I loved it. I actually will definitely come back and you guys should go to because I enjoyed it so obviously you are it. read more

I love this crumble cookie place it's so good! The contents within the store are very clean, organized, and overall a nice stable work environment. The service was very well and I was greeted by a smile and warm welcomes! The cookies are diversified On a weekly basis giving you a sense of urgency to try next weeks sweet treat. read more

love it here they have such good cookies and cakes and they are made really good. love it here they have such good cookies and cakes and they are made really good. love it here they have such good cookies and cakes and they are made really good. love it here they have such good cookies and cakes and they are made really good. read more

The area is clean and has a no contact order option. They stay open late which is always great. It gets a little packed, but what do you expect of a small, relatively new Crumbl location? The cookies are well prepared. We love that we can see a peek of what's going on in the back & that they are actually preparing it. read more

Truly delicious and I love the pink cookies a lot. And then the workers are so nice. The line is quick and short, and they even have cheap prices for in person ordering. I spent 17$ for one cookie when I ordered but 5 for one in person which was definitely worth i because those cookies were bomb! read more

Crumbl at Bay Plaza offers amazing cookies that you definitely need to try. The food quality is excellent, and the service is top-notch. The ambiance of the place is also very welcoming and comfortable. Whether you are a cookie lover or just looking to try something new, Crumbl won't disappoint. read more

So good I like the cookie the best good like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like like y It and the service so good and ambiance read more

The cookies were quite literally breaking in ny hands. No wonder its called crumbl. However, much like all restaurants, the workers are fantastic. So kind. The vibe was amazing aswell. Unfortunately i went on opening day so it was alittle hectic. However, the workers handled it amazingly. read more

I think that no one expected the demand to be so high so soon. I believe they need a bigger store because the store was completely chaotic employees are trying to fulfill orders in record time. mistakes are being made. overall the cookies itself are delicious and worth the price. read more