So sorry to write this review, I wish the employees good luck and hope they are able to learn from…read moretheir mistakes, or hopefully move on to jobs that they are skilled at. Unfortunately, Bunker Hill Dry Cleaners is one of the most unprofessional establishments I've ever had the misfortune of dealing with. I read the bad reviews that mentioned how rude the employees are, and somehow thought it wouldn't be so bad, or that it wouldn't happen to me, but I was wrong. The unpleasantness I dealt with here was over the top, unprompted, and unlike anything I've ever dealt with. Yes, it really is that bad.

Lost three of my brand new dress shirts. Refused to look for them just said it wasn't their…read moreproblem. Owner has a terrible attitude. Awful business

Quick, thorough, and friendly service! Usually have shirts and slacks cleaned here weekly with…read moreexceptional results, very reliable.

Brought in a suit on Wednesday that I needed cleaned and tailored by Friday. They were able to…read moreaccommodate and did a great job!

The service seemed great, if expensive, at first. I started to notice things returned with stains…read moreand thought I must have missed them. Then I received several orders in a row where whites were clearly washed with something dark and stains appeared on things that were not there before. I also used to think I had clearly put in socks without their mates until they lost a sock that was part of a pair I specifically made sure was put in together. Finally, twice my bags were delivered to the wrong building despite explicitly clear instructions. It was so convenient (again, if expensive) but I'm not willing to put my things at risk of damage, loss, or wrong delivery for what they charge.

Very convenient. They keep you up to date on when the courier is coming and were correct about the…read morepickup and drop-off times. I have comforters and curtains I've been meaning to do and just never get around to it. So I thought I would try with the guest room comforter first. The problem is that I sent a comforter. It had stains, which were not removed or addressed. (Not even a comment "we tried to remove but could not"). And it came back stuffed in a bag all wrinkles. A dry cleaner would have put on a hanger, at least. It did smell fresh (slightly). Otherwise I would have doubted they did anything at all. Worth it with the intro offer, but will be going back to my local dry cleaner with other items.

They are actually amazing and deserve only 5+ stars!!! My first time using their service, they let…read moreme know that apparently my wallet was bundled up in my comforter that I was getting washed, and they immediately let me know and carefully placed it to the side before taking care of my items. They didn't just throw the comforter in, they took the time to really clean and examine the item, and when they did they found my wallet in there!! Oh and also great prices. Such prompt service and responses too. 100/10

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

A little pricey, but all in all, great service and great results. I would recommend.read more

The best. The only folks who I use for all my dry cleaning needs now. Super nice and responsive and…read morethey always do an excellent job. Best part is you can place a pickup on the app and they handle everything- will come pick up your dry cleaning and drop it off a few days later. You guys are the best!!

Kosta and his team are the best. Been using them for laundering my dress shirts and dry cleaning…read moremy suits and wife's dresses for years, even before they because Lavanderia. Highly recommend.

You cant beat the wash/dry/fold service. Staff are very friendly. Great value. Everything is…read moreperfectly folded and sorted. You can drop your bags off in the morning and they will be ready for pick up that afternoon. Highly recommend!

I first laughed at my mother when she said she was using Vital Cleaners and sending out her…read morelaundry, and then I tried it - now I'm a convert and hooked. They did an outstanding job, far better than I imagined. Not only was everything clean, they were folded, organized and far better than I would have done on my own. In addition to being highly qualified and greatr at what they do, they're professional and more than pleasant - they're nice! I HIGHLY recommend Vital Cleaners.

My experience with Vital was excellent. My laundry was picked up and delivered on schedule, nicely…read morefolded, and completely dry (unlike some other laundries I have used in the past. Their prices are pretty much the going rate these days. They also have a very professional and friendly attitude that makes doing business with them a pleasure.

NimNim has become my mortal enemy. In the interest of making this a quick PSA, the summary is: they…read moreruined this brand new ($600) dress I wanted to wear for NYE. They picked it back up, did stuff to it without my consent, said they "double checked" it to make sure the discoloration was gone, but it's still very noticeable and unwearable. So upset. It was literally brand new and they ruined it, then tried to gaslight me into saying they fixed it. Maybe hoping I wouldn't check? Idk it's super noticeable so can't even try to make sense of it. Wasted so much time, energy, and patience, and a brand new $600 dress.

Please spare your garments and do not send your dry cleaning here. This is my first experience with…read morethem and I will never go back. The items I sent were pristine, but the buttons came back broken, cracked, and chipped. I only included three photos but nearly all of the buttons were damaged in some way. The garment bag they came back in also had an unpleasant odor that made everything feel unclean. The website does not accurately track your order, and therefore the notifications don't come as they should. The pick up and drop off is convenient, but there are far better options that do the same with competitive value. Absolutely not worth the money and sadly ruined my items.

This cleaner was fantastic! I was only in town Thanksgiving week and needed some coats cleaned…read morebefore December. I dropped off 3 high end coats. They were cleaned and delivered by Friday. Quick, clean, and easy. The price was pretty dang good for the services I received. I was really surprised at the speed that I received my coats back especially because of he holiday. I'd also like to mention the employees I interacted with(in shop and delivery driver) were kind and professional. I'd highly recommend them if you're a resident or, like I was, passing through.

got a prompt response from Octavio C. about getting a jacket fixed asked for some pictures and what…read morekind of jacket it was to clarify gave him the pictures P.S I have very high quality cameras then he tried asking me to come in when I am able to look at jacket he refused to give me a cost estimate or even a starting cost estimate then demanded i come in to store to look at jacket after asking me to send you pictures of it so needless to say i got my jacket fixed elsewhere and cleaned and looks great when I got the sense here that they would give me very high price and then also lose my jacket in the process then give the ring around when they lost in from our conversation this shop doesn't know what they are doing and are disorganized not sure why they call themselves five star quality cleaners they ae most definitely not five star quality at all!!!!!!

Cash only but reasonable prices! It's the only one in East Cambridge right now they closed the…read morecompetitor down (for now). They have AC in the summer too. It's $7.50 for a big load, $4.50 for a small load.

Handy location in Cambridge with limited off street parking. Good overall laundry bring $1 and $5…read moredollar bills for the token machine.