Horrible service and escalating prices…read more 1. Booked a price for $149 a month, has now become $322 a month. They claim supply/demand but have dozens of units available. 2. Went at 10:15pm to grab my military uniform and they didn't care after multiple phone calls, wouldn't give me access. They don't care. Find another place, this location is a joke. Nothing but a disastrous experience with this place.

I been in the hospital on & off for about 6 months now. I fail behind on my storage fees. I been…read moresleeping in my car since April 1st. They called me on November 27th to let me know if I can get up here by close of business day on Monday December 2nd, I can pay $246 & can keep my storage unit. I get up here at 11:55 am on December 2nd with $275, now they tell me that I have to pay $346 in order to keep my storage unit. Now they are going against what they said to me on the phone. I was always told that your word is your bond. Now I'm going to lose everything that I have to my name because of their mistake. They have no sympathy or whatsoever. I stayed in touch with them the whole time & let them know my situation & the CSR told me everything was ok & that they would note it in their system. I'm highly disappointed! If I could give "0" stars, I would!

The manager of this site, Angel, is great. The site is well-maintained and clean. Highly…read morerecommend.

The entire process from online reservations to move in has been totally seamless. I'm moving back…read moreto Indy from Pittsburgh and the ability to do it all myself allowed me to begin my move while in town for the Thanksgiving holiday.

A word of advice... Do not store here! I moved into a 10x10 temp controlled unit in May. When I…read moremoved in, the temp control was not working. It is 95 degrees in my unit. I have tried to call Public Storage for the past 35 days to try and get this resolved and continue to get the run around. The only way I can even talk to someone is if I pick the option to rent a unit. Customer service has been no help, I leave a message for the property manager everyday and they never call back. Meanwhile, they bill me for the unit even though they are not providing what I am paying for. I am now in the process of renting a Uhaul and having to relocate to another storage unit on my dollar and my time. Unbelievable. Rent at your own risk. Just don't expect anything in return.

These people tell you a dollar for your first month, but it's really $30. False advertising and…read moregreed, that's what they're about. Even if a rent sounds low, they don't tell you about the $20 a month insurance policy they make you get. Come on man. If it's $30 to move in, say it's $30. Not $1.00. I just filled out multiple pages of sign up forms and they didn't hit me with the insurance part until the last one. Now I'm picking a different place just off the strength of bad business. How greedy can these people get? You're already charging people outrageous costs for closets and rooms slightly bigger. It's not wonder we have a housing crisis out here, why build a house you can only rent to one family when you can build storage units and rake in loads of cash. They benefit of other people's misfortunes. That's what they do. They profit off the evictions of poor and working class. At least the poor and working class still have some honor. If they tell you something's one price, they don't switch it up on you. Everyone wants to rip everyone off nowadays. We pay for air for our tires, we pay for water to drink, and now we pay for closets when we lose our home. The website is trash. It's deceptive and their marketing methods are dubious and circumspect. These people are the worst. Just like phone companies, they lie to you to your face about how much something costs. Grow a pair and say what you mean. Don't pee down my back and tell me it's raining. My advice: pick a mom and pops place that won't BS you into debt. Public Storage is what's wrong with America.

I can't say enough about Extra Space Storage in Carmel, IN! I was immediately attracted to the…read morevaluable cost when I needed to secure a quick storage unit. I signed up online very easily and was immediately followed up with by phone. Barbara, the store manager, was calling to welcome me, make sure if I had any questions and to walk me through accessing my unit! It took me longer than planned to go pick up my lock and start using the unit so they called to check in on me and make sure I didn't have any issues or questions! I really love the quiet location of the facility and that the public access is limited (they are not open overnight)! I feel safe accessing and the monthly price works for my needs! Definitely recommend Extra Space Storage!

I wanted to share my experience.... Completely satisfied as it was post Thanksgiving. So in that…read moresame Spirit I am pleased to report how patient, kind, and overall helpful she was. Thank you !!

Showed up with 2 guys to move a 2300 sq ft house. Blamed call center…read more Took all day, got another worker to come help. Created a misery situation for the movers so we'd tip them big na demanded a 5 star review for tips on Google. So their Google reviews look far better than they are. Didn't really finish the job and broke a number of furniture. We had to file a police report as our 2 big screen TV's didn't make it to our house. That following Monday someone else brought us our TV's that strangely didn't make the truck or stay in our other house. Avoid like the plague. 5 star review tipping is a scam.

They suck... I called two months prior to my move then they cancelled on me the day before I had to…read moremove out. They were unapologetic about it. I would not recommend this company to anyone. 2 Men and a truck came through for me last minute and did an amazing job.

They increased my rental 67% after 4 months saying that my "promotional price" ended, but the…read morerental agreement doesn't talk about a promo price, how long the period is supposed to be, or what the price increase would be. Then, after I contacted support, they emailed my transcript, email address, and phone number to some random other ex-customer who thankfully let me know and said the same thing happened to him. I'm switching to Public Storage down the road for half of my new price.

I have been renting a storage unit at Extra Space on E. 56th for almost 3 years now! I have enjoyed…read moremy experience thus far and the Customer Service has been great! Ethan the property manager is always very Courteous, friendly and helpful. I hv always felt comfortable and safe when I go to access my unit and the property is always clean. I'm glad that I chose extra space on 56th street, it has helped me in organizing my life.