use to love going here. not anymore! needed a heater hose for my truck and the guy behind the…read morecounter had no idea what I was talking about. I even showed him a picture and he said I needed to be more specific because he wasn't a mechanic. I again said, a heater hose for my truck. gave him the make and model and he got really aggressive and said he didn't know what a heater hose was and I needed to be more specific. I again, showed him a picture and after another 10 min of back and forth he went to the back and came back and slammed it down. I told him that's a heater hose that's what I needed. he then said again how I need to be more specific because there are a lot of hoses in a truck. Is there another name for it because when I googled the part online it said Heater Hose

(Hector) Store manager what an ignorant person. Said he would match Walmart price and when he…read morefound out product was extremely more cheaper at Walmart he denied matching the price. Rain X wiper blades Wiper blades

Bought one of their new batteries for a jump box on Amazon. FIRST OFF its clearly used. Second off,…read moreit was very poorly packaged. Almost zero packaging at all. To add to this, it was leaking battery acid everywhere. Ruined a rug i had and left my hands burned from the acid. To add to this, im required to pay for this return which is over half of what I paid for it. To add to the poor packaging, not only was it not an "add acid to the cell" deal, it was not labeled as hazardous material so it will definitely be reported to the postal service. Buy somewhere else. ​

My Optima battery gradually grew weaker and weaker so it now cant start the car after sitting over…read morenight without being on a battery tender. My car dealer checked out the car and determined the battery needs replacement. Still under the 3 year warranty, I contacted BatteryJack.com and they had me ship the battery to them. My shipping cost was $62. Three weeks later they told me the battery works fine. Yes, it can start the car but only if I keep the battery on a charger. They returned this useless battery to me. I have now bought an Interstate battery with no problems.

Just a great interaction. These guys are very helpful. They know exactly what they're talking…read moreabout. Thanks for the quick and pleasant purchase! Definitely will be back for the business and any batteries I need at home.

I ordered the recommended battery for my car on their website. Installation appointment was…read morescheduled but the experience didn't go well. When I asked the installer if would use a memory saver, he replied "not necessary". He removed my old battery and discovered that they didn't have the correct battery and that they couldn't acquire one even though the correct battery was ordered and paid for on their website. The presets on my car were screwed up and were a headache to rectify. It was very nice of them to give me a refund. Very apologetic, Thanks! The worst retail experience I have ever had.

SWITCHING POLARITIES…read more Someone once asked my thoughts on a battery store, and I said "well, there's a lot of positives and negatives". Despite their signage out front saying otherwise, this business is listed as 'Batteries Plus' on Yelp. They can be found on the left end of a strip mall in Bolingbrook near the intersection with Weber Rd, near Charley's Cheesesteaks and KO Sushi on Boughton Rd. The other month my 3yo's toy plane ran out of juice, and he asked me to fix it. "Sure buddy, no problem", I told him, "how hard can it be to find a pair of LR41 button batteries? Shouldn't be that expensive..." Famous last words. Come to find out, not only are LR41 button batteries a non-standard type, but they're hella expensive ($5/ea). Button batteries are the bane of my existence and pose a serious health risk, so yes, I hate them with every fiber of my being. The sales associate helped me find what I needed, and $11 later my son's plastic model 737 was making its usual cacophony of noises. Whoever designed that !@&$% toy to use the most obtuse batteries available should be drawn & quartered like in medieval times (the era, not the dinner theatre). * TL;DR * If ever there was a niche store, it's Batteries + Bulbs. I shouldn't need to come back here, unless I'm dumb enough to buy another toy that's powered by atypical means (anything other than 'AA' or 'AAA' batteries). The store is organized well and serves its purpose, though not in a terribly exciting fashion. At least their name spells out exactly what's offered, no ambiguity here.

My old iPad needed a new battery and Apple no longer had them. They wanted to send me to Best Buy…read morein Joliet, which may or may not have had the battery, and would have been very inconvenient. I went to Batteries Plus, where I have been a watch battery customer for years, and they quickly and effectively solved my problem. They got the needed battery the next day and installed it a day later. The iPad is again working fine. The cost was more than Apple quoted if they had the battery, but was worth it to me for the quick service and lack of extra travel. I don't know what Best Buy would have charged me.

Dante was very courteous and prompt. He replaced batteries in our car key fob and garage door…read moreopener in just a few minutes. Good service, good price.

Very ignorant behavior- extremely dissatisfied with the service provided. Don't recommend to anyone.read more

Very quick shipping and great price. The "step by step" installation guide online was missing a lot…read moreof steps; but I found another YouTube video without problems to help walk through the installation

When I discovered that I needed to replace my hybrid battery on my 2004 Prius I was scared to death…read morethat this was going to cost a fortune. I found Best Hybrid Batteries on line and after a lot of questions to Mike and getting professional attention, answers I could understand and getting that deep down feeling that told me......Yes this is the company I can trust......I ordered my battery on Thanksgiving Day. I can't wait to get my car back on the road again. It's been 6 weeks doing my research and I did a lot of it. Thanks Mike I will ad more to my review when al is aid and done

Brought a car in with one of their batteries that was purchased at another location, which is now…read moreout of business and told the representative that the battery was not holding a charge. I showed him the receipt for the battery which still had two months worth of warranty coverage. He brought out a tester and said that the battery was fine. I didn't believe him and it turned out I was correct. The Die Hard battery "died". My feeling is he just didn't want to take responsibility or be bothered for a warranty item from another store. Not impressed at all and would not go back there nor would I buy another diehard battery.

I went to the Batteries Plus Store 280 in Elgin on Randall Road on January 21, 2026 to get a…read morebattery for my travel clock. I could not get off the back battery plate and asked store rep for assistance. The rep get the old battery out and replaced with new fresh battery in about 1 minute. I asked what I owed and was presented a $17.35 bill. I was not informed there was a charge for putting in the 3.00 battery. I did pay the bill and lodged a complaint with Battery Plus Corporate. To my great surprise Matt, the Store Manager, said he agreed with my assessment, had a meeting to instruct everyone to inform work costs before proceeding, and said that he would give me a full refund which he did on 2-4-2026. I am quite pleased that Matt was so forthright in giving my full purchase price back. I give high kudos to Matt and all the Batteries Plus store personnel. I will do all my future battery business at this sore. I was treated more than fairly and have high praise as to my customer treatment. Dennis Sadlicki

I needed my car's remote control battery replaced and they were able to do it. I forgot my wallet…read moreand I didn't live to far away but the worker waived off the cost and did it for free. I felt bad but he did it out of the kindness of his heart. I really appreciate that level of kindness to its customers. Thank you.

called up here and told them I needed to exchange a bad battery and once I got to the store at 4pm…read morethey had a sign in the window saying "closed early" even though they were sitting right in the window looking at us. I'd never recommend anyone to go to this business

Just went here again recently for my second battery from them. First time was back in 2019 for a…read moreTercel. This time it was for my Corolla. Both experiences were the same, quick and straightforward. I was in and out in under an hour. What stood out to me was the transparency. When I called ahead, the owner gave me the price right away, $144. No runaround, no "bring it in first" like most places. That alone made it an easy decision to come back. So if you're looking for fast service and upfront pricing, this place more than delivers.

I've had a handful of batteries replaced here. I've always had great, quick service by a friendly…read moreand knowledgeable team with reasonable rates.