Never once threatened or asked to log into a boost account. Don't have boost mobile and simply…read moreasked to look up my phone type which took 30 seconds for the proper screen order and np I'll keep spreading the good news. Quality and service could be better is all and good luck to you aswell. Lies are never accepted.

Great fast service and prices. Friendly staff. In shop or they'll come y to you. Best service in…read moreKankakee County!!!

I brought my iPhone 12 Pro Max in because it wouldn't charge. Naturally, I assumed the…read moreworst--broken port, new phone time, sell a kidney. Turns out... it was just lint. Pocket fuzz had staged a full-scale invasion inside my charging port. These geniuses didn't just clean it out--they performed a delicate iPhone colonoscopy. In less than five minutes, my dead phone went from "flatline" to "back from the dead." Watching them pull out enough lint to stuff a Build-a-Bear was both horrifying and deeply satisfying. Honestly, I half expected them to hand me a tiny sweater knitted from pocket debris. Moral of the story: before you panic, let these folks work their magic. They saved me from buying a new phone, a new charger, or worse... facing life without Instagram. Highly recommend...fast, friendly, and they don't judge you for carrying around six years' worth of pocket dust like a lint dragon.

Okay, so heres the thing, as much as I'd love to be able to leave a full 5 star review, I just cant…read morein good faith. Lmao. They get an A+ when it comes to the repair of my Dell laptop, inspiring 3580! It was having tons of software issues, as I recently purchased it from a local pawn shop. It would not properly install the latest version of windows, it kept stalling around 70-80% it waz running ultra slow, and sadly, ive become my father. (illiterate when it comes to technology, something i never thought would happen to me) Anyways, I struggled to find the right place to bring my laptop in, because when you know very little about computers, you have no idea if your being taken advantage of, or even told the correct information. So the reason they didnt get a 5 start review is because I felt like the man who did the work on my computer was very rude and wasnt explaining anything to me. I have no idea if I overpaid, but I do know that good service is more than just fixing the issue. I want good service all around, and I did not get that here.

Had nowhere to take my older BOSE CD AM/FM radio to be looked at; found them took it in, only…read morecharged me $25 & found me a new cord that fit it. Unfortunately, they couldn't get the parts but, they gave it back to me in working order. Nice to deal with!

I had a deeply disappointing experience with Device Fix It on Pulaski in Chicago. I entrusted them…read morewith my PS4, and it ended up being almost two years before I got it back. Initially, they quoted me about $100 and said a part was needed, but after that, the communication was abysmal. I spoke directly to one of the owners, AJ, who repeatedly promised to get back to me within a week--but never did. He did this on 3 separate occasions. When I finally returned after nearly two years, AJ was clearly embarrassed--he admitted he hadn't touched the PS4. The lack of professionalism, follow-through, and care for a customer was shocking. I gave them multiple chances considering I wanted to support a young entrepreneur, and they let me down every time. I can't recommend this store at all--just unacceptably poor service.

Great service. Very knowledgeable. Phone is working better than ever. I highly recommend.read more

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

The customer service axiom of 'People over profits' is a rare find+deserves commendation. I took my…read moreIpad to Eddie after I dropped it and cracked my screen. Rather than price gouge me for bringing in the latest model, he accessed my device+let me know I had a newer, more pricy model that would cost more to me fixed. He then let me know that I had Apple care on my device+would be better off taking it to an apple care facility to get a replacement. That's above+beyond customer service+speaks to the character+integrity of the employee behind the counter. I HIGHLY RECOMMEND this facility.

Quick turn around. Diagnosed same day and repaired fully by the next morning. The guy was…read moreknowledgeable, professional, and kind. Fair pricing. Also had phone cases and power cords for computers. I would definitely return.

This is my "go-to" place for tech and office items. I recently purchased an office chair and the…read moresales associates were, as usual, very helpful. The store has a selection of office furniture should shoppers wish to see chairs or desks before purchasing them. Note: the company that provides chair assembly jobs is subcontracted by Staples for consumers who lack mechanical skills like myself. The chair was assembled in a very short time; this service is highly recommended. The service is not free, but is well worth it.

Olivia and the Print folks at our local Staples are amazing. Had no idea how diverse and…read morewide-ranging Thor products are. Fast, convenient and reliable.