The team at Total Floors does a great job! My wife and I have had our stairs and entire upstairs…read moredone in hardwood and the basement done in a wood look Armstrong luxury vinyl plank. Elio and Mr. Hamid both came to do measurements for the two jobs we had done. Each time, they were punctual and professional. Elsa was always more than helpful in answering our questions and providing recommendations given our needs. We were always treated well and for each job went over multiple options to get exactly what we were looking for in our budget. They carry good quality materials, so even though you may pay a bit more for the materials, you can rest assured your floors will look great and last a very long time. The installer Efron was professional, on time, and left the house clean (he did both our upstairs and basement a year apart). We always go to Total Floors for all of our flooring needs and will continue to do so for any future projects we have!

Very efficient, reasonable priced and professional. I…read moreneeded to replace the padding in a small section in my basement. I received several quotes from others that was 2x the cost Total Floors was charging. On time for appointment and took about a hour for install. Happy with finish product and service! Will use them again for future flooring projects.

Absolutely horrible experience with this company. We were working with a salesperson, Warren, for a…read moretotal house LVP installation with stair runners up until the end of June with installation at the beginning of August. Installers show up without stair runners, never added to the work order, never ordered. Got passed around from person to person until I ended up with Mike, who was totally dismissive. Said Warren didn't work there anymore and we "couldn't" have stair runners with LVP anyway. No explanation for why no one reached out to us after Warren left or why we were sold stair runners and LVP if they weren't compatible (which isn't true). Finally had to go to corporate to get someone to take this seriously. Now all of a sudden we *can* have stair runners but someone has to come measure, order them, then schedule a separate installation. No apology, no explanation for what happened or who dropped the ball. I would never work with this company again and we are still trying to unravel what happened with our installation. No accountability, no apology, just Mike offering lame excuses about how he, the director of operations, has no idea what's going on.

This is specifically for Nikki B. and Michael G. My family and I felt really welcomed when I…read morevisited this place last weekend. My family and I really appreciate their customer service, and they seem to really care about you. Nikki took her time to find me what I wanted. I will recommend friends and family to this place. This definitely is a better experience than stopping at other hardware stores. :) Thank you so much, Nikki!!

This is a bit of a strange review as I didn't end up finding what I needed here. I was looking for…read morea very specific and unusual tile for a feature wall which I hadn't found in the previous 7 places I looked either... So I'm writing this review because, the associate that was working that day (Danny) may quite possibly be the most friendly, helpful guy I have ever met in my home renovation travels. He recommended somewhere that may have what i was looking for rather than just say 'yeah sorry don't have it'. Sure enough, his recommendation had what I needed. Vienna Floors...I promise I'll be back :)

First of all, I'm shocked they don't have more reviews. After searching and searching for a floor…read morecompany to redo the floors in our 1960's rambler, I was unhappy with all the mixed reviews for other companies. A friend referred me to Oscar at Vienna Floors and I looked them up. They only had 2 reviews which made me wary, but I went in to talk to him and I was sold. Oscar has been in the business for over 30 years and he is passionate about what he does. (Not to be confused with a salesman. Definitely not that type). He was extremely knowledgeable and answered questions that 3 other contractors could not answer. He was not pushy at all. I was under a very quick time frame (needed them done before we moved in) and he made it all happen. Then men he has working for him were outstanding (Angel and Herbert did the floors/carpet) and Mike and Danny work in the shop and answered all my questions. My biggest concern was the squeaky floors so they tore up all the original hardwood and only to discover the only thing under the hardwood was wooden beams/planks supporting the entire main floor. They secured those and then added plywood as an extra support and also removed previously termite damaged wood and replaced them. While they were not the cheapest, they were definitely the most thorough and honest. I felt comfortable with any of them in my home with me and my small children. After the job was complete, I still heard a couple squeaks and so Oscar had Herbert come back and lift up the carpet and shoot hundreds of little nails into the plywood to hold it down more securely. Amazing!!! Definitely a great choice.

Image Flooring installed beautiful hardwood floors through most of our home a few years ago…read more Recently James and his crew installed carpeting in our lower level. Pleasant experience start to finish. Professional work, reasonable pricing.

This was the second renovation for which we hired Image Flooring & Design to perform the work and…read morewe could not be happier. The first renovation was a guest bathroom that we hired Solomon and his team to renovate two years ago. They did a great job. This project was much larger and included gutting our original (1969) master bathroom, moving fixtures and walls, and creating a walk-in closet from the bedroom next to the bathroom. After receiving proposals from 4 different companies, we chose to go with Image. They were not the lowest nor highest price, but we were comfortable with them and knew that the work would be done right. It was. Solomon and the Project Manager, Mr. Fikri, were amazing. Every step of the way they made sure everything was going right, according to the plan. Any questions that came up and decisions that needed to be made they were thorough, fair, reasonable and always had great ideas. The communication was great. We knew exactly when Mr. Fikri and his team would arrive to work and they did. The master bathroom is now a beautiful focal point of our home with a state of the art glass enclosed shower, a water closet, heated floors in the bathroom, and a magazine quality walk in closet. Two months later my wife and I still feel like we live in a hotel. We already have our next project planned (a kitchen renovation) and we will not hesitate to hire Image once again to perform the work. We highly recommend them.

We live in Middleburg, Virginia and have worked on multiple homes all over the United States over…read more32 years so we have dealt with a lot of contractors and building professionals. Crown FLooring was prompt, professional, gave us a very fair bid, and did an absolutely outstanding job adding hardwood flooring to our master bedroom. We spent a lot of time getting estimates beforehand, including some from the big box stores. Nima the Crown Flooring sales rep came to our home to help us match existing flooring, and we also visited the showroom in Chantilly, Virginia. Overall, an A+ experience great people, quality wooden flooring, excellent installation. We can't recommend them highly enough!

The owner of this business is dishonest. We ordered an area rug, which never came in. He promised…read moreus 50% off a replacement rug, which we agreed to. When it was delivered, he did not credited us the discount. After multiple calls, he agreed to a relatively insignificant refund of less than $200, which we never received. The whole experience was distasteful, particularly because we wants to support a local business. I would not recommend this place!

Found Madera Floors through Yelp. They were the only ones willing to do my little 16x7 cargo…read moretrailer flooring project and charged me a very reasonable flat rate. After they completed the job in about three hours, here's a picture as well as the note I sent to their management... "Hey Marielis. Just paid the invoice. Wanted you to know that your team crushed it! So excited to see it. They really made my dream come true on the floor for that trailer. Thank you so much. When we are ready to look at re-tiling our bathrooms, we will be giving you a call." Additionally, the on-site team lead provided great communication before, during, and after completion of the project as well as pictures along the way. They also showed extreme attention to detail in finishing out the circular corners in the very back of the trailer. If you couldn't tell already, I am extremely pleased with how this turned out!

Okay y'all! Lemme just tell you how much I love my floors! I needed flooring and found this place…read more I spoke with Mariellis and she took care of me. She educated me on all the different options. I really wanted to get vinyl flooring and after she told me the value of hard wood floors, I'm so happy I went with that decision. I love that she was patient and extremely knowledgeable and professional, she was actually really funny as well. She got me rolling. Installation took two days to complete...it was perfect. The installers were top notch! They took their time and made sure everything was covered for dust. They were so sweet and kind. Madera Floors made it an easy process...and I didn't break the bank! The price was right for the quality and my floors are FUEGO!!!! Yasssssssss!!!!! HIGHLY RECOMMEND!!!!!

We worked with Ozzie and Matt in this store. Both very professional. Ozzie really knows his…read morestuff. The carpet looks even better than we had hoped. The install crew was on time and professional. They had to move some heavy furniture. They had the tools they needed to do that without any trouble. We highly recommend you go see them. We did not shop around...that's not our style. Once we find people we trust to do a good job we know the cost will be in the ballpark. We've recommended Arlandria to a friend who will also be getting new flooring from them. We plan on using Arlandria for our kitchen flooring soon.

I worked with the team at Arlandria Floors to replace wall to wall carpet in a large 1970s…read morecondominium apartment. From beginning to end, members of the team - Ozzie, Matt, Erich, and all the installers - were well informed, straightforward, and detail-oriented. Never having put in new hardwood, carpet, and sheet vinyl in any home I've owned, I was very nervous about everything. However, the ordering and installation went great, and the new flooring is absolutely beautiful. Thank you, Arlandria Floors in Del Ray. I am very glad to have worked with an independently owned local business and I will continue to recommend you highly to everyone I know.

Jay is a flooring magician. He brought my vision to life with the most beautiful walnut floors I've…read moreever seen. Professional, detail-oriented, and genuinely passionate about his craft. Every board was placed with care, and the end result is pure perfection. If you're lucky enough to work with Jay--take it. He's the real deal.

Paid $5300 for carpet throughout the entire house…read more Installers got there, and refused to vacuum up anything under the old carpet, and began installing it on top of mounds of dirt. Had to stop them to vacuum it ourselves. Installers the removed carpet from a room we were doing vinyl in, and refused to pull up the tack strips "because it is too hard" then wanted additional money to remove them. Called Jay, and he told me to give them some more money and they would do it. Absolutely ridiculous after paying over 5 grand. Was getting ready to spend another $5,000 here and will be going elsewhere.