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    Cricket Wireless Authorized Retailer

    5.0 (1 review)
    Open 10:00 am - 7:00 pm

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    Best Buy- Springfield - Store front

    Best Buy- Springfield

    1.9(105 reviews)
    3.7 mi
    $$

    I want to thank Best Buy for helping us out with problem we had that the geek squad wasn't able to…read morefix but the manager Adam was able to in 5 minutes. My wife is over the moon. we've always used Best buy for everything from TVs and computers to actually a refrigerator freezer. so just want to say thank you so much! Adam. we will continue to use Best buy because of your service. Cmdr. RE Yantorno

    This is one of those situations where you walk in thinking you're doing a normal upgrade and walk…read moreout realizing you just got played. I went to Best Buy in Springfield, PA to purchase an iPhone Pro Max 1TB through the in-store AT&T rep. I was told two things that turned out to be wrong: 1. I was told 1TB was the largest capacity available. Later I found out there's a 2TB option. 2. I was told my iPhone 15 Pro Max trade-in would be worth $1,100 in bill credits. What I actually received was $400. That's a $700 difference. That's not small. That's not "confusing fine print." That's the whole reason people do the upgrade in the first place. I called AT&T and they said I need the same salesman to sign a document stating he gave the wrong value. Seriously? So the fix depends on the person who gave the wrong quote being available and willing to admit it? I drove back to the store to handle it in person and -- surprise -- the salesman wasn't there. The employees who were there (Connor and Dennis) said they couldn't pull up what happened with my account. So I'm expected to trust a system that can take my money, take my phone, and activate my line... but can't display the terms I was sold? This is the second time I've had a problem with an AT&T rep experience, and it's the last. I'm paying off this phone and switching carriers. If you're reading this: do not do AT&T upgrades with a commissioned rep in Best Buy unless you have printed proof of the exact promotion and bill-credit amount before you hand over your phone. Otherwise the promises disappear the moment the transaction is complete.

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    Best Buy- Springfield
    Best Buy- Springfield
    Best Buy- Springfield

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    Audiolab - Front of NEW Location

    Audiolab

    3.9(40 reviews)
    36.5 mi
    $$

    Integrity and sales are not always in concert. HOWEVER, the folks at audiolab were exceedingly…read morehelpful, communicating extensively, after hours and weekends. They gave insightful answers to my questions. Their integrity is exceptional. They put service above sales. This creates trust, thereby increasing sales. Great job, Greg hall

    I'm so glad I found this treasure of a store so close to home! I had to replace a 20-year-old…read morehigh-end (Revel) subwoofer and they had the perfect units to not only replace it but improve upon it at a very modest cost. I was amazed at the wide range of equipment available, all organized by price range in five dedicated listening rooms. Sometimes they get deals from manufacturers that are truly stunning! Most recently I wanted to upgrade an old turntable and was able to try out units over a wide range of price points, until I tried an Technics SL-1200G (Grand Class) in the high-end room. Nice but expensive and very heavy (40 lbs). Nick G. walked me through all the various options and I ended up ordering the black-finish version (SL-1210G). When placing the order, Nick noted that he lived very near my house and offered to drop off the new unit once it was in stock and set-up. But a few days later I got a call that the unit was back-ordered and could take over a month to arrive. So he offered to drop off their demonstration unit at my house in the meantime! Three weeks later, the SL-1210G arrived and Nick took care of dropping off the new one and picking up their unit. Now that is amazing service!

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    Audiolab - Put our top of the line Speakers and TV's to the test

    Put our top of the line Speakers and TV's to the test

    Audiolab - Were on the Right coming from NJ or from Route 13

    Were on the Right coming from NJ or from Route 13

    Audiolab

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    InMotion Entertainment

    InMotion Entertainment

    2.8(5 reviews)
    5.9 mi
    $

    I bought a laptop computer charger for a 100.00 dollars and this is the second one that I changed…read more The equipment is very expensive but it does not last.

    My review here is due to intentionally and invasively rude customer service . Their bluetooth…read morespeaker playing as loud as they can with the audio cutting out and in as if it was a record skipping all over the song was creating a disturbingly uncomfortable experience for anyone in earshot of the audio. Naturally, since no one has control over the connection, the only solution was to reduce the volume to a level that would not be heard in the gates, but heard fine in the store. The clerk not only declined to attempt to help solve the issue, telling me that "nothing can be done about it." I replied, "indeed there is." and turned down the speaker as i walked out. She immediately raised the volume to its max as i crossed the hall. This, is intentionally bad service and a form of passive torment to every guest that has to sit and wait at their gate until they board their flight. I offered a solution and presented her the option to either help foster a more comfortable experience or earn a sour review. Well, here i am... stuck at gate C20, being tortured with picket fencing music that is no doubt tormenting other paying customers. What right does she think she has to intentionally sour the experiences of hundreds of thousands of people... Update: A. After a third revisit which involved an attempt to explain why it was causing a disturbance, and an explanation of my next step which was to contact the airport business management to report her for intentionally creating a disturbing of the peace, she turned it down one notch, which had no real impact on the noise. B. A company representative did return my call/message with what sounded like a sincere concern for the way their employee handled the situation and offered a typical apology. Hopefully, the brand will consider including a volume & quality standard that will both work for their business, while not imposing on the trapped airport customers.

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    InMotion Entertainment

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    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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