I highly recommend this company based on my experience with Darsham who took such excellent care of…read moreme! I have never had such a positive experience with a cell phone company before. He knows SO MUCH and is kind and patient enough to explain everything in a way that translates to very high value for me. Seriously, he is incredible. A very big thank you from my family to him and T Mobile!

do not give this franchise location your business. these people do not conduct business in a…read morefiduciary manner they lie and manipulate sales in sales rep best interest not in customer best interest the staff also tries to strong arm customers into purchasing an accessory to boost attachment rate commision sales rep and manager will literally say in order to sell you a phone in store today you need to purchase an accessory in store otherwise your only option is ship to order the same staff will lie and say a device is out of stock if you are only interested in getting device only in addition watch closely to everything staff does during your transaction these people also put insurance on to get more commision they will only remove insurance if buyer catches them and ask for it to be removed heads up two main people you do not want waiting on you are darshan patel and aldis abrams full disclosure i am an ex employee who was terminated for refusing to comply with these unethical practices i'm just trying to inform the general public about this organization if anyone wants further details feel free to contact me caleb fitzgerald 484-630-0028 610-241-0839

Went to this store, just before they were going to close for the evening. They were so kind to…read morekeep the store open, past closing hours, in order for me to get a battery replacement for my iphone. Both Marty & Justin went out of their way to see that my phone was taken care of, and did not lose a battery charge. They took a lot of time, and efforts, to make sure we left the store with a new battery that was covered by my insurance. They are both extremely professional, courteous, and I would never bring my phone anywhere else in the future. Thank you again Marty & Justin for a job well done. EXCELLENT JOB !!!!!!!!!!!!!!!!!!!

I made an appointment days in advance to get my cracked cell phone fixed. When I checked in for my…read more6:00pm appointment (after driving through rush hour traffic), I was told that they couldn't fix my phone because they had two walk-ins that were ahead of me. What is the point of making an appointment if it's not honored. Also, the person working in the store seemed to not want to sell me anything because she kept referring to the high cost of replacing my screen. Will not go here again.

Pretty good if you go during the week. During the week you…read moreare warmly greeted by whomever is close to the front door and you're assisted quickly and with ease. Saturdays are tough so I try to avoid if possible. Today Tuesday, I was able to pay my bill in about 90 seconds and pick up a remote to replace my Non-functioning one in about another two minutes. Good experience.

Service is terrible. Turnover is huge It's a revolving door…read more Trying to fix THEIR problems Became my problem I don't need to spend my (golden years) in a internet store I loved Comcast, I don't love Xfinity Again big business destroyed service that We have every right to expect

Go to ups store! They are always well staffed & the staff are exceptionally helpful & kind. Usually…read morean in & out situation. Clean store. Good area. Parking out front of store. I frequent this location & feel this way every time i go in there.

I was in the area doing some grocery shopping and had some Amazon returns that were starting to…read morepile up. I stopped into this location which was a lot brighter, cleaner and had more cheerful staff than the location I normally frequent. A staff member was quick to help me, her name was Mary. She showed me how to do my Amazon returns and even gave me a mailer to use when I forgot my own packaging (there was a small fee for this that I happened to have cash for). I would definitely go back to this location! It can get busy but there was a good traffic flow and most people were in and out. Parking lot can be a nightmare so exercise patience!

Amazing experience! Best Verizon trip I've ever made. Was really scared to switch my phone because…read moreI thought I'd lose my photos. They made it really easy! Chuck broke it all down so I could understand and he made sure ALL my information was transferred. Thank you!

I cannot say enough how helpful Chuck and his entire team was during my most important time of…read moreneed. I am an existing customer and went into the store in need of help exporting my contacts for work. I didnt need a new phone and wasnt making a purchase, but Chuck took the time to take care of me, while helping other customers, being very patient with me and was able to help me export 1,000 contacts from outlook to me gmail account. I will never go to another store and will always be a Verizon customer. Huge thanks to Chuck and his entire team!

[555] I've stopped…read morein here a bunch of time over the past few years. My friend mentioned that staples prints holiday cards the same day so I decided to check them out. I'm so glad I did. Ordering the cards online was really easy and were promised to be ready the same day (if ordered by 2pm). I had a misprint on my cards and instead of just printing the print dept called me to confirm. I really appreciate it as I would have had 100 incorrect cards. Once cards were done I got an email and phone call which I really appreciated. Stopped in the store and it's huge. I never stopped in the copy/printing section. Tons of options so check it out. While in Staples we picked up a bunch of different items including toys on sale just in time for Christmas (prices better then Target and Amazon). Store is organized and has tons of office options. Staff was very friendly as they kept asking if I needed help. I was very happy with my experience and I now have a new place to print my holiday cards.... and shop for other items. I'll definitely be back.

They need to hire and retrain new staff because the customer service at this location is beyond…read moreatrocious. Initially one of the employees had to literally tell this employee to help me after she sat there looking at me like I was there to deliver uber or something .She then proceeded to tell me how I could help myself because of protocols or whatever ok fine but then while printing my job I had to sit there and listen to the same employee talk about her night plans, twerking in her hijab and on my way out she had the audacity to refer to her white coworker as my nigga!! I reported it to the manager and he looked unphased! As a black pregnant woman. With my 10 year old daughter at Staples not in the street or a club but in Staples have to endure that. Trust me I will be reporting this to corporate.

I will not be back here, they are overpriced and obnoxious…read more My husband and son had to get tuxes here for a wedding. Several of the wedding party tuxes came back ill fitting. My son's had to be exchanged, along w/ his shoes. They hemmed my husbands pants and there was a distinct line were it was sewn...LIKE 5 INCHES above the ankle! The manager (older white female) is dismissive. Not all of the staff were that way, there was a black female there who was wonderful and down to earth. But there was another black female there w/ an accent who was no help at all!

Had a completely satisfactory experience thanks to Julien's spot on advice and assistance…read more Professional, helpful and the right blend of information without high pressure sales tactics. We will return!

Absolutely wonderful! My father bought this computer for…read moreme. Which was so thoughtful. However, I'm not that computer savvy. Luckily he bought Dell insurance with it. Well thank god ! (Kidding) they came out 5 times! Everything that could have possible gone wrong went wrong. They replaced my hard drive (two times). My cord 3 times. The computer never worked right EVER. I was so frustrated with it, my son and I share this laptop and he is starting his college forms. So I admit it was me that hit the laptop out of frustration. Laptop went dead.... I asked around to several parents if they knew a good computer person that could fix a laptop. My friend recommended him. We talked on the phone briefly. He came over and took the laptop, brought it back to me w/in 48 hours and it was fixed! It worked 300 times better than when it came brand new. He explained how some laptops come with bloat. And he was able to get rid of that and make it run smoothly. Very honest young man. Very respectful. Took his time explaining. I will 100% use again and will recommend him.

A great little repair shop…read more I needed to have a laptop screen repaired and the tech, Armando, diagnosed the problem, ordered the parts and had the PC back to me in less than a week. I had brought the Laptop to him late on a Saturday afternoon, and it was back in my hands by Wednesday. The price was right, too. The shop charges $70 for their service, plus parts and warranties their work. I won't hesitate to use him again.