This is for the geek squad that is in the San Rafael store, not the actual store…read more I had an issue with my iPhone for at least three years. It kept trying to download a program and every time I opened my phone it was there. It was like a virus that was driving me crazy. I gave it to someone on the geek squad named Emma. Within 10 minutes, she had it fixed. I had previously brought it to the Apple Store in Santa Rosa and Berkeley with no success. I am very grateful for her help. I tried to leave a good review on the companies website, but apparently they don't do that. And there was no charge. If you have a phone problem, I recommend going to see them.

I bought a TV 4 months ago, and the picture died. I called…read moreBest Buy, and they told me that they had nothing to do with that. They referred me to Samsung. I called Samsung and are still waiting to have this resolved. It has been a week. Samsung first wanted to repair it and now says I have to wrap it and bring it to UPS for a refund. I think Best Buy should have taken care of it. Needless to say I am very frustrated. H. Vissers

So here I was at home watching a show about dog sledding in Alaska on TV. Well my rottweiler also…read morehappened to be watching as well and she kinda thinks the TV is a magic portal. So as she saw this team of dogs taking off, she decided she wanted to go with them. She bashed her concrete head right into the screen, at first it looked like there wasn't any damage but eventually a very annoying and very permanent mark formed on the screen. So it's an opportunity to upgrade, and this time mount it onto a wall. I heard about Video only over the radio so I decided to check it out. This place is amazing. I'll never go to a big box store again. I came into there not knowing anything. I have two TVs at home one a 720p and our big one with the dog mark, a 40" 1080p. Resolution wise I can't really tell the difference. So I'm really not what you'd call a videofile. Calvin was very helpful in getting me up to speed on the new tech and I was ready to buy something when my wife called and talked some sense into me. Otherwise I would have gone for it because the prices here make other places look like scams.

So mom was going to go buy a TV from these guys, but I wanted to beat her to it and surprise her…read morewith one ahead of time. Well, I looked around and they are, indeed, a better bargain than Best Buy or even Amazon! Once again, Mom knows best. The problem was that, in the box the Samsung TV I was gonna get mom wouldn't fit in my car! Sympathizing with me in my dilemma of wanting to get mom something then and there for a surprise, Calvin gave me a smoking deal on an even better model of 2024 Sony that was a floor model (no box to take up room in the car, see?). Calvin even threw in an extended warranty! We just managed to fit it in the car with a centimeter on either side to spare. Mom is happy Highly recommend this place. Makers of deals and solvers of problems.

Bob has been a godsend. My dad is 80 and is unable/unwilling to learn new technology. His computer…read morewas from 2001. It failed twice, and Bob came to the rescue twice. Yesterday when I took him the computer, Bob diagnosed it and ascertained that the computer had finally died. He sold me a used replacement for a fair price that is an upgrade from my dad's old computer, but not too upgraded - so that my dad feels comfortable using it. I am so grateful to Bob. He is professional, explains everything clearly, and is a super nice guy to boot. Thank you, Bob!

Owner was super nice professional flexible on scheduling me to come by to help me. reasonable…read moreprices for what I needed which an adapter for a device i have and couldn't contact manufacturer. He's a keep a clean shop organized and I would use him for other needs in the future. Thank you, Marc

Renew Computers is THE BEST! The best friendly, knowledgeable staff, I've bought & repaired all my…read moreMac used laptops here, Saidel is the amazing Mac guru here - if any Mac needs service/repair - he can do it, with speedy turn around - and they do great used PC sales and repair too. I'm a loyal customer since 2000 - it's my first stop for anything computer/electronic tech related. Buy, recycle, reclaim, repair, repurpose, or safely dispose of electronic tech of all kinds here - What a great service for our community!

When I have old electronics that are either not functional or still marginally functional, I bring…read morethem to Renew Computers. Also, when I couldn't find any place to drop an old iPhone, they would accept that too! Sometimes, it is just good to have a place to bring things That you don't want around the house anymore. And Renew Computers will take the electronics almost unqualified. The staff are friendly and responsive, and someone will always answer the phone to answer your questions. There is no reason to not recommend them highly! We are fortunate to have them in our community.

OK, so I'm a Verizon Customer. I just got a brand new replacement phone through insurance. I'm at…read morethe Verizon store about two weeks ago to get it activated. Have a great service at the Novato Verizon store fine Employee named Jake look at the Verizon Vato store reviews. I wrote one, anyways while I was there I'm at this really nice lady who was new to Verizon her. Her husband lived at point Reyes. I've been with AT&T have spotty service and migrated to Verizon. Love the service and she was there to get some help. We got to talk and she was really friendly. I'm very friendly and she told me about Shannon and Cell tablet computer store. She said she went in there at various questions bought a phone case and spoke super highly about how friendly and helpful they were at Sonoma tablet computer shop and she definitely recommended me to go to the store to get a phone cover case I've been putting it off I did call about a week ago and the phone greeting and friendliness was top shelf but I put it off until today. I just went in a really super nice young man by the name of Amrit is the employee that helped me. I've got a 13 Pro Max. He showed me some of the options they had. There was one that really stood out was a really nice green vibrant color, but functionality is the most important thing in the case, you recommended and it fits perfect functionality is perfect. The screen is flushed with the case and I love the color and it has a kickstand. The pricing is excellent. I literally couldn't be happier with my overall experience from the time I walked inAmrit said hello determine what my needs were was a great tour guide to show me what my options were. I checked out using my phone with the case on for about 10 minutes. He was very patient very professional as to find any questions I ended up buying the case had pleasant conversation while doing the sales transaction thanked him for being awesome and it's my first time coming to this store and they seem to do a bunch of other stuff with like computers and you know tech stuff there are multiple customers coming in with various technological needs and I'm just glad that I met someone who told me about the store. I never knew that they were here right on the outside of the United market on Saint Francis Street miracle Mile. Anyhow, do yourself a favor if you have any kind of technological computer, Phone needs there of check them out you'll be in great hands. One guy came in to get pricing for something and when they told him what the price was, he said wow that's cheaper than this other place. You know significantly cheaper to do the same work so I think just a really a cool place give him a call go down and check them out. I think you'll be glad you do.

My mother went and had her computer looked at. They were honest and with great customer service…read more They really took care of her, so happy to give them all our repair business for computers.

I just took my stereo in for repair. This is after video &audio repair work on it. I was charged…read moreover $300.00 for repairs. The stereo never played right after repair. Just took my stereo in to a real stereo repair shop. The repair center told me that it has never been opened for inspection. Complete rip off !!!!!!

Very satisfied customer!! Could not recommend enough. I had a LG display issue that required some…read morecomplicated interaction with LG customer service. I'm so thankful for the top notch technical work and great communication throughout the process. My TV is no working again like new.

I dropped off 2 technics integrated amplifiers in order to salvage parts from one to save the…read moreother. Tahir charged me $100.00 for diagnostics and to give him a solid week and he would get back to me. I called him 2 weeks later and it was like he didn't even remember me or my equipment, and that he was in the hospital and to send him a picture of my receipt, which I did. A month later I called him to see what was going on and he told me that my amplifier was fixed and working plus he thought he could fix the other one with a minor solder fix and said to call next week to set up a pick up. I told him that getting one fixed was awesome but getting the other one fixed wasn't a priority, and if he could fix the second one only if it was at a discount if possible. So I told him that I would call to set up a pickup and that was the last time I have ever talked to him. I have tried to call and sent him texts with the receipt and nothing. My original receipt is from 8-22-25 and today's date is 2-22-26 so you can see the lapse in time that went by and he has never not once tried to contact me. I really wonder how this guy stays in business since he is burning all his customers. Please take your equipment somewhere else and deal with less headaches and storytelling. Since that time I have moved locations and feel that for $100.00 I will just give my honest interactions with this "so called" repair shop and cut my losses. Tahir, if your reading this "thanks for nothing ".

The LOST my Nakamichi tape deck. I went back several times and had my receipt. Kept telling me…read morethey need parts. Then, nothing. It was gone. Considering small claims.

Beyond excellent customer service. Needed a specialized battery which they had along with some…read morespecialized fuses which they also had. The staff was extremely friendly and knowledgeable, even helped me out with an available discount code for Duracell. Very happy I found these guys. Keep up the good work.

Every time I've been in this store, they go way beyond the call of duty. My husband just went in…read moreafter going to a different store, and they bent over backwards and solved his problem. The other place couldn't care less, and it was a couple of teenagers that couldn't stay focused and were constantly on their cell phones. It's nice to see a business that takes pride and what they do. I would give them 100 stars if I could!